When this publication is made available on snom media, snom technology AG gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution.
U s e r M a n u a l E n g l i s h Overview Hardware Components The main hardware components of your snom VoIP phone are the display (1) , the keypad with LEDs (2), audio devices (3)
Page 12
(2a) Navigation Keys Use the navigation keys to navigate in the display menus and confirm and cancel actions. snom 300 - snom 320 - snom 360 - snom 370 Cancel (2b) Alphanumeric Keys Use the alphanumeric keys to enter numbers, letters and special characters. Depending on the selected input mode (see page 54) you can enter digits, lower / upper case or special characters.
Page 14
Retrieve (2f) Context-Sensitive Function Keys The snom 320, snom 360, and snom 370 have context-sensitive function keys (S1 to S4) below the display. The current function of these keys is indicated by the text or symbol in the display above each key.
Dialog State Info Message (2h) Call Indication LED The “Call Indication LED” is only available on the snom 370. It indicates incoming calls by a flashing red light. (3) Audio Devices Your phone is equipped with two different audio devices: •...
For further details see page 46 / 47. Note: The default administrator password is “0000” (four zeros). Documentation The following table shows all documentations available for snom phones. Name Contents • Contents of delivery and basic...
Setup Identity X Login Note: Text exceeding the maximum available space will be truncated. Context-Sensitive Function Keys Snom 320, 360, and 370 only: page 8 and 91) for the idle screen can be changed: snom 300 snom 320 Not supported See page 91 for available functions: Keys: S1…S4.
Page 27
3 x 0 V o I P P h o n e s XML Idle Screen snom 360 and 370 only: The position of the analog or digital clock, SIP identities, etc. can be defined in XML files, one each for each SIP identity. By changing the identity for outgoing calls (see page 53) the predefined XML file will be loaded and the idle screen appearance will change accordingly.
S3 Reboot Reboots the phone S4 DHCP DHCP Setup E n g l i s h snom 360 - snom 370 1 Contrast Change Contrast 2 Display Method Only Name / Only Number / Name + Number / Number +...
Page 30
Enter VLAN Priority 16 Reset VLAN User Interfaces 2 4 • U s e r M a n u a l snom 360 - snom 370 9 Key Mapping 1 Select Key Number 10 Maintenance 1 User / Administrator Mode...
You can adjust the display’s backlight mode. By default the backlight mode is “On”: • : Backlight is turned off or dimmed when the phone is inactive for approximately 20 seconds snom 360: Backlight is turned off completely. snom 370: Backlight is dimmed. • : Backlight is turned off completely •...
3 x 0 V o I P P h o n e s Headset Use Physically connect your headset (see page 11) and activate/deactivate it for use. If you are using a wireless headset and the snom wireless mode is automatically activated. Activation...
3 x 0 V o I P P h o n e s SIP Identity Configuration Tasks snom VoIP phones support multiple extensions (SIP identities). Each extension will act like a separate phone line in a conventional telephony system. As soon as the extensions have been registered (see page 19), calls can be placed from and received to these extensions.
Note: Only advanced users should conduct a firmware update. If your phone operates in a locally hosted VoIP PBX environment ask your system administrator. Versions Several major firmware versions have been released for snom phones: snom 300 snom 320 Release 3...
Page 55
Press to confirm or press The phone loads the new software from snom’s web server. This process may take some time depending on the <File Size> and the speed of your internet connection. Warning: Any power interruption during the following process will most likely lead to a flash memory error.
Page 56
As a result the system cannot boot up anymore and the phone must be sent in for repairing at your own expense. The phone automatically loads the necessary software from snom’s web server successively. The whole update process may take some time.
The phone configuration was changed and the phone is not functioning anymore. • The help desk of your vendor or snom partner advised you to do so. Action: Reset the phone configuration to factory values snom 300 Enter the settings menu (see page 25) and navigate through the menu (see page 22)
Context: <Active>, i.e. the extension for outgoing calls is used Type: <Line> Number: <empty> “Message” LED, see page 9 o Call Indication LED (snom 370 only), see page 9 • Flashing backlight (not available on snom 320), see page 32 •...
DND (Do Not Disturb) Mode Note: The following settings must have been configured in advance: Operation Directory / Address Book The following configuration is mandatory on snom 300, but optional for snom 320/360/370 if additional feedback via LEDx is desired: Setup Function Keys...
Identity X Setup Identity X For snom 320 / 360 / 370 only: Configure one context-sensitive key S1…S4 to call up the “Presence State” list and another one to call up the “Contacts“ list: Function Keys: Sx <Presence> / <Contacts>...
The “Calls” List represents a visual and functional extension of the BLF feature: • The call state of monitored phones is displayed (snom 360/snom 370 only) • The “Calls” list can be updated via an “Extension Monitoring & Call Pick Up List”, i.e.
3 x 0 V o I P P h o n e s Accessories The following accessories can be used together with your snom phone: Expansion Module Version Hardware Revision V1 (not cascadable only 1 module can be connected)
Wireless Headset Adapter For further technical information download the user manual For questions regarding the product, please contact your snom Certified Sales Partner. Version Wireless Headset Adapter 9 6 • A p p e n d i x U s e r M a n u a l...
1.7 – 2.1 • Typical (watts) FCC Statement For snom snom3x0 VoIP phones This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
IP addresses and other parameters from a DHCP server (router etc.) X = arbitrary number http://wiki.snom.com/Mass_deployment http://wiki.snom.com/Firmware/V7/XML_Settings_File_Format#Language_tags http://wiki.snom.com/Interoperability Uniform Resource Identifiers Internet. http://wiki.snom.com/Functions/Phone/Idle_Screen X = 1…12, except snom 300: X = 1…4 http://wiki.snom.com/Settings/language http://wiki.snom.com/Settings/web_language http://wiki.snom.com/Mass_deployment http://wiki.snom.com/Accessories/Interface_Box http://wiki.snom.com/Interoperability http://wiki.snom.com/Mass_deployment http://wiki.snom.com/Web_Interface/V7/Function_Keys http://wiki.snom.com/Interoperability/Sylantro...