Beamer

Christine Itwaru, our VP of Product, returns with another set of great insights on Product Ops. Don't miss this episode, especially if you're a PLG company whose product team is front and center of growth and change.

📧 We’re excited to announce that Automatic Email Responses for NPS is now live! Available for all NPS Pro and above plans, this update helps teams close the feedback loop faster and build stronger customer relationships, all without adding extra work. Here’s the challenge we’re solving: → Manual follow-ups after NPS responses take time and slip through the cracks → Delayed responses weaken engagement and trust → Tracking and personalizing outreach can get messy Our solution? Automatic, personalized emails triggered by NPS responses. ✅ No manual drafting or sending ✅ Configurable delays for perfect timing ✅ Custom templates for promoters, neutrals, and detractors ✅ Full visibility in the NPS Inbox Interested? Ready to turn every NPS response into a real conversation? Enable Automatic Email Responses today for your NPS and start sending timely, personalized follow-ups that delight promoters, win over neutrals, and re-engage detractors, all without adding to your to-do list. Check out our handy help doc for more info -> https://lnkd.in/eA_BkdQG

🚀 That’s a wrap on Beamer Launch Week! 🚀 This week, we launched three powerful new features to help you create, share, and measure updates smarter and faster: ✏️ AI Content Generator – Skip the blank page. Create clear, engaging changelog posts in seconds, choose your tone and length, and publish, all inside Beamer. For more, check out the doc here: https://lnkd.in/eruc4RYf 📊 Beamer Dashboard – See the full picture. Bring changelog, feedback, and NPS data together in real time so you can turn insights into action. For more, check out the doc here: https://lnkd.in/epJSU4th 🔄 Bi-Directional HubSpot Sync – Keep Beamer and HubSpot perfectly aligned. Sync users and properties both ways to power real-time personalization and advanced automation. For more, check out the doc here: https://lnkd.in/eQzUqbeX Three launches. One goal: make your customer communication effortless, consistent, and impactful. If you missed any of the announcements, now’s your chance to catch up, and if you haven’t tried them yet, there’s no better time. Don't have Beamer yet? Our robust free plan gives you everything you need to get started today. Try now 👉 https://lnkd.in/grBRZTjk #Beamer #LaunchWeek #ProductUpdates #CustomerEngagement #SaaS

🎉 And now for the finale of Launch Week: The Beamer Dashboard 🎉 We’ve saved a big one for last. Meet the Beamer Dashboard: your new command center for product communications. Changelog, feedback, NPS… all in one place, all in real time. No more scattered data. No more guesswork. Just instant insights that help you see what’s working, what’s not, and where to go next. Here's what it gives you: ✅ Centralize all your metrics in one view ✅ Spot trends and track engagement instantly ✅ Turn updates into data-driven action Again, our VP of Product Christine Itwaru is here to show how the Dashboard can transform the way you track, learn, and improve, all inside Beamer. It’s the perfect ending to a week of game-changing updates. And moreover, this is where you start your journey into even smarter product communication. Can't wait to give the Dashboard a spin? Check out our trusty help doc to get started: https://lnkd.in/epJSU4th It’s the perfect ending to a week of game-changing updates. And moreover, this is where you start your journey into even smarter product communication. Don't have Beamer yet? This is your chance to try! You can start with our free plan 👉 https://lnkd.in/grBRZTjk #Beamer #LaunchWeek #ProductUpdates #CustomerEngagement #ProductAnalytics #SaaS

🔄 Launch Week continues! Our 2nd Feature is Bi-Directional HubSpot Sync 🔄 Today’s feature is all about removing the friction between your CRM and your product comms. Bi-Directional HubSpot Sync automatically keeps Beamer and HubSpot in perfect alignment, so your users, their properties, and their engagement data are always up to date on both sides. Here's what it gives you: ✅ Eliminate manual data entry and CSV exports ✅ Personalize changelog updates with real-time CRM data ✅ Trigger advanced HubSpot workflows using Beamer engagement It’s faster, smarter, and a lot less work for your team. Once again, our VP of Product Christine Itwaru swoops in for the quick explainer on how it works and how it helps you. Got HubSpot? Want to sync it with Beamer for improved customer communication? Check out our trusty help doc to get started: https://lnkd.in/eaZEzXaE Don't have Beamer yet? This is your chance to try! You can start with our free plan 👉 https://lnkd.in/grBRZTjk #Beamer #LaunchWeek #ProductUpdates #CustomerEngagement #HubSpotIntegration #SaaS

💡 Beamer's Launch Week is here! Our first feature: AI Content Generator 💡 We’re kicking off Beamer’s Launch Week with a feature that makes writing updates faster, easier, and more consistent. AI Content Generator helps you create clear, engaging changelog posts in seconds, right inside Beamer. Start from a short brief or refine what you’ve already written, choose your tone and length, and let AI do the rest. That’s why we built it: ✅ Skip the blank page and get from idea to post instantly ✅ Keep your brand voice consistent across every update ✅ Draft, refine, and publish without leaving Beamer Christine Itwaru, our VP of Product, walks you through how it works, and how it can save you hours of precious time, in today’s short video. Want to try out Beamer's AI Content Generator? Check out our trusty help doc to get started: https://lnkd.in/eruc4RYf Don't have Beamer yet? This is your chance to try! You can start with our free plan 👉 https://lnkd.in/grBRZTjk #Beamer #LaunchWeek #ProductUpdates #CustomerEngagement #AIWriting #SaaS

Transparency isn’t just a buzzword, it’s a growth strategy. 🚀 In a world where customers expect more than just features, you need to show their hand, and your roadmap. Public product roadmaps aren't about giving away secrets. They're about building trust, inviting feedback, and turning users into collaborators. Curious how to do it right? Check out our full guide on public roadmaps. We'll cover: ✅ What they are ✅ Why they matter ✅ How to build one ✅ Real-world examples (including our own 👀) Read here 👉 https://lnkd.in/eV56Qif7 #SaaS #ProductManagement #UserEngagement #CustomerFeedback #Beamer #Roadmap #ProductMarketing #Transparency

The Net Promoter Score is so much more than just a number about how happy your customers are. It’s your early warning system, loyalty tracker, and growth compass all in one. If used right, your NPS can be a key metric for your PLG objectives. In this guide, we break down how PLG teams can make NPS tracking a core part of their strategy: 🚨 Spot friction before it snowballs 📈 Benchmark progress (and outperform your category) 🎯 Optimize your product based on actual user sentiment Plus, you’ll learn how tools like Beamer help automate NPS feedback right inside your product, so you can listen, act, and improve at scale. Read it now 👉 https://lnkd.in/ejbaSBkE #PLG #ProductMarketing #NPS #CustomerExperience #UserFeedback #SaaS #Userflow #Beamer

Your changelog isn’t just a list of fixes. It’s your best overlooked user engagement tool. So are you making the most out of it? Or are you just shooting them out like it's a chore to cover? In this post, we showcase 10 changelog examples from leading SaaS companies that know how to grab user attention and drive adoption. It'll be enough to inspire you to give your changelogs that much more 'oomph.' Read the post here 👉 https://lnkd.in/dgcf3dQN #ProductMarketing #PLG #Changelog #SaaS #CustomerEngagement #Userflow #Beamer

Ever notice how every good coffee shop has a chalkboard outside with today’s specials? That’s exactly what great product release notes should feel like: welcoming, clear, and impossible to ignore. Too often, release notes get treated like an afterthought, a dry list of fixes nobody reads. But in a Product-Led Growth (PLG) company, they need to do at least: - They invite users back - Showcase what’s fresh - Build trust and transparency So in this guide, we break it all down: ✅ What your release notes should include (it’s more than just “Bug fixes!”) ✅ How to make them user-friendly and engaging (hint: visuals help) ✅ Examples from the best in SaaS ✅ Why tools like Beamer make this easy, targeted, and measurable Read the full guide 👉 https://lnkd.in/dBbdTC9g #ProductMarketing #PLG #ReleaseNotes #ProductCommunication #SaaS #UserEngagement #Beamer