Amazon Connector features¶
The Amazon Connector synchronizes orders between Amazon and Odoo, which considerably reduces the amount of time spent manually entering Amazon orders (from the Amazon Seller account) into Odoo. It also allows users to accurately keep track of Amazon sales in Odoo.
Supported features¶
The Amazon Connector is able to:
Synchronize (Amazon to Odoo) all confirmed orders (both FBA and FBM), and their order items, which include:
product name, description, and quantity
shipping costs for the product
gift wrapping charges
Create any missing partner related to an order in Odoo (contact types supported: contact and delivery address).
Notify Amazon of confirmed shipment in Odoo (FBM) to get paid.
Synchronize (Odoo to Amazon) all available quantities of your products (FBM).
Support multiple seller accounts.
Support multiple marketplaces per seller account.
The following table lists capabilities provided by Odoo when using the Amazon Connector:
Fulfilled By Amazon (FBA) |
Fulfilled By Merchant (FBM) |
|
|---|---|---|
Orders |
Synchronize shipped and cancelled orders. |
Synchronize unshipped and cancelled orders. |
Shipping |
Shipping cost is computed by Amazon, and included in the synchronized order. |
Shipping cost is computed by Amazon and included in the synchronized orders. |
Shipping done by Amazon. |
A delivery order is automatically created in Odoo for each new order. Once it has been processed in Odoo, the status is then synchronized in Amazon. |
|
Gift Wrapping |
Handled by Amazon. |
Cost is computed by Amazon, and included in the synchronized order. Gift message is added on a line of the order and on the delivery order. Then it is up to the user. |
Stock Management |
Managed by Amazon, and synchronized with a virtual location to follow it in Odoo. |
Managed in Odoo Inventory app, and synchronized with Amazon. |
Delivery Notifications |
Handled by Amazon. |
Send by Amazon, based on delivery status synchronized from Odoo. |
Important
The stock synchronization does not currently support selling the same product as FBM and FBA.
At times, when stock is sent for all products, it triggers a stock problem with Amazon, where Amazon incorrectly thinks the FBM product has some quantity in FBM.
As a result, Amazon then sells it as FBM, instead of taking from their own warehouse. Odoo developers are currently working on resolving this issue to avoid future discrepancies.
Note
The Amazon Connector is designed to synchronize the data of sales orders. Other actions, such as downloading monthly fees reports, handling disputes, or issuing refunds, must be managed from the Amazon Seller Central, as usual.
Warning
ตั้งแต่วันที่ 19 กุมภาพันธ์ 2024 ในตลาดอเมริกาเหนือ คำสั่งซื้อ FBA ที่สร้างด้วย Amazon Connector จะไม่ได้รับชื่อของลูกค้าที่ส่งต่อไปยังคำสั่งซื้อการขาย/การจัดส่งใน Odoo เนื่องจากขณะนี้ Amazon คำนวณและนำส่งภาษีการขายในนามของผู้ขาย กล่าวอีกนัยหนึ่ง ข้อมูลของลูกค้าที่สามารถระบุตัวตนได้จะไม่ถูกส่งไปยังผู้ขายอีกต่อไป หลังจากคำสั่งซื้อ FBA
Supported marketplaces¶
If a marketplace is not listed in your Amazon marketplaces, it's possible to add a new marketplace.
North America region |
|
|---|---|
แคนาดา |
Amazon.ca |
เม็กซิโก |
Amazon.com.mx |
US |
Amazon.com |
Europe region |
|
|---|---|
เยอรมันนี |
Amazon.de |
ประเทศสเปน |
Amazon.es |
ฝรั่งเศส |
Amazon.fr |
UK |
Amazon.co.uk |
ประเทศอิตาลี |
Amazon.it |
เนเธอร์แลนด์ |
Amazon.nl |
See also