Registration Desk¶

Use the Registration Desk feature in Odoo Events to grant access to registered event attendees as they arrive, and store attendee-related data in the reporting metrics.

Registration Desk page¶

On a mobile device (on the Odoo app or in a browser), open the Events app, and click the Registration Desk to view the Registration Desk page.

At the bottom of the Registration Desk box, there are options to either Scan a badge or Select Attendee.

Scan a badge¶

Scan the codes present on event attendee badges, by navigating to Events app ‣ Registration Desk, and selecting the Scan a badge option.

Important

Odoo must be granted access to the camera being used for the Scan a badge option to work.

Once Odoo has access to the camera, a Barcode Scanner pop-up window appears, showing the camera’s point-of-view. There is also a specified view finder box present, whose size can be manually modified, accordingly, using the (crop) icon.

The Barcode Scanner window of the Registration Desk in the Odoo Events application.

When the badge code is in the middle of the view finder box, the code is scanned, the Barcode Scanner pop-up window disappears, and the attendee is granted access to the event. Once the code is scanned, their attendance is logged in the Odoo Events app.

If the barcode being scanned is invalid, an error pop-up message appears in the upper-right corner.

Select attendee¶

Manually grant access to event attendees, by navigating to Events app ‣ Registration Desk, and selecting the Select Attendee option.

Odoo reveals an Attendees page, with all the attendees for every event in the database, in a default Kanban view.

The Attendees page, via the Registration Desk, located in the Odoo Events application.

On the Attendees page, each attendee card displays that person’s name, which event they are registered to attend, their associated company (if applicable), what ticket tier they purchased (if applicable), along with two buttons: a (checkmark) and (counter-clockwise arrow).

To grant access to a person, marking them as attended, click the (checkmark) button on that attendee’s card.

Click the (counter-clockwise arrow) button on an attendee’s card to undo the previous action.

Tip

It is recommended to use an event-specific filter on the Attendees page, via the search bar drop-down menu.

To do that, click the (down arrow) beside the seach bar to reveal a drop-down menu with Filters, Group By, and Favorites options.

For example, click the Event option, in the Group By column. Then, click away to remove the drop-down menu. Odoo reveals the Attendees page with event-specific columns, allowing users to locate specific event attendees.