Maintenance setup

Odoo Maintenance helps companies schedule corrective and preventive maintenance on equipment used in their warehouse. This helps companies avoid equipment breakdowns, blocks in warehouse work centers, and emergency repair costs.

Maintenance teams

When creating maintenance requests, a maintenance team can be assigned to the request as the team responsible for handling the request.

To view existing maintenance teams, navigate to Maintenance app ‣ Configuration ‣ Maintenance Teams.

From the resulting Teams page, a list of all existing teams (if any) is displayed, with the Team Name, Team Members, and Company listed in the columns, by default.

List of Teams on Maintenance Teams page.

To add a new team, click New. This adds a blank line at the bottom of the list of teams. In the blank field that appears below the Team Name column, assign a name to the new maintenance team.

In the Team Members column, click the field to reveal a drop-down menu with existing users in the database. Choose which users should be members of the new maintenance team.

Click Search More… to open a Search: Team Members pop-up window to search for users not shown on the initial drop-down menu.

Search: Team Members pop-up window.

In the Company column, if in a multi-company environment, click the drop-down menu to select the company in the database to which this new maintenance team belongs.

Une fois que vous avez terminé, cliquez sur Enregistrer pour enregistrer les modifications.

Astuce

The team members assigned to maintenance teams are also referred to as Technicians, when viewing the Maintenance Calendar.

Navigate to Maintenance app ‣ Maintenance ‣ Maintenance Calendar, and click on an existing maintenance request. From the resulting popover, locate the Technician field. The name listed in the field is the team member, and is the user responsible for that particular request.

Maintenance request popover with Technician field shown.

At the far-right side of the page is a sidebar column, containing a minimized calendar set to today’s date, and a Technician list, displaying all the technicians (or team members) with requests currently open.

Équipement

In Odoo Maintenance, equipment refers to machines and tools used internally in warehouse work centers. Equipment can include technology such as computers or tablets, power tools, machines used for manufacturing, and more.

Equipment categories

Each piece of equipment belongs to an equipment category. Before adding new equipment, make sure that a fitting equipment category is created.

To create a new equipment category, navigate to Maintenance app ‣ Configuration ‣ Equipment Categories, and click New. Doing so opens a blank equipment category form.

Equipment category form with various information filled out.

On the blank form, assign a name in the Category Name field.

In the Responsible field, assign a user to be responsible for the equipment in this category, if necessary. By default, the user who creates the category is selected as Responsible, by default.

If in a multi-company environment, click the drop-down menu in the Company field, and select the company in the database to whom the equipment in this category belongs.

In the Email Alias field, assign an email alias to this category, if necessary.

In the Comments field, type any comments or notes for internal users to reference in relation to this category, if necessary.

Note

Once a new equipment category is created, all equipment belonging to that category, as well as any past or currently open maintenance requests, are available from the equipment category form.

Navigate to Maintenance app ‣ Configuration ‣ Equipment Categories, and select a category to view. Locate the Equipment and Maintenance smart buttons at the top of the form.

Equipment and Maintenance smart buttons on equipment category form.

Click the Equipment smart button to view all equipment belonging to this category. Click the Maintenance smart button to view any past, or currently open, maintenance requests.

Machines & tools

To add new equipment, navigate to Maintenance app ‣ Equipment ‣ Machines & Tools, and click New. This opens a blank equipment form.

In the Name field, assign a name for the new equipment. In the Equipment Category field, click the drop-down menu and select which category this new equipment should belong to.

If in a multi-company environment, click the drop-down menu in the Company field, and select the company in the database to whom the new equipment belongs.

In the Used By field, select from one of three radio button options: Department, Employee, or Other.

Left-hand side of information fields on new equipment form.

If Department is selected, a Department field appears below the Used By field. Click the drop-down menu and select the department that uses this equipment.

If Employee is selected, an Employee field appears below the Used By field. Click the drop-down menu, and select the employee who uses this equipment.

If the Other option is selected, both the Department and Employee fields appear below the Used By field. Click the drop-down menus for the respective fields, and choose which department and employee uses this equipment.

In the Maintenance Team field, select the team responsible for this equipment. In the Technician field, select the team member/user responsible for this equipment.

Right-hand side of information fields on new equipment form.

In the Used in location field, enter the location wherein this equipment will be used, if not in an internal work center (e.g. in an office).

In the Work Center field, click the drop-down menu, and select which work center this equipment will be used in.

In the blank space under the Description tab at the bottom of the form, add any relevant information describing the equipment for users to reference.

Product Information tab

To add any relevant information while creating a new piece of equipment, from the equipment form, click the Product Information tab.

Product Information tab with available fields below it.

In the Vendor field, add the vendor from which the equipment was purchased. In the Vendor Reference field, add the product reference number obtained from the vendor, if applicable.

In the Model field, specify which model this equipment is, if applicable. If the equipment is serialized, add a serial number in the Serial Number field.

In the Effective Date field, click the date to reveal a calendar popover, and select a date. This date indicates when this equipment was first put in use, and will be used to compute the Mean Time Between Failure (MTBF) in the equipment’s Maintenance tab.

In the Cost field, specify how much the equipment cost to acquire, if applicable.

If the equipment is covered under a warranty, specify the Warranty Expiration Date by selecting a date from the calendar popover in that field.

Maintenance tab

Various maintenance metrics are available for each piece of equipment, and are automatically computed, based on corrective maintenance, and planned preventive maintenance.

To view the maintenance metrics for a specific piece of equipment, from the equipment form, click the Maintenance tab.

Maintenance tab on equipment form showing computed metrics fields.

Doing so reveals the following fields:

  • Expected Mean Time Between Failure: the amount of time (in days) before the next failure is expected. This is the only field not greyed-out, and the only field users can edit.

  • Mean Time Between Failure: the amount of time (in days) between reported failures. This value is computed based on completed corrective maintenances.

  • Estimated Next Failure: the date on which the next failure is expected. This date is computed as the Latest Failure Date + MTBF.

  • Latest Failure: The date of the latest failure. The value in this field updates once a failure is reported for this equipment.

  • Mean Time To Repair: the amount of time (in days) it takes to repair this equipment upon failure. This value updates once a maintenance request is completed for this equipment.

Work centers

To view the work centers where equipment is being used, and how the equipment is being used in them, navigate to Maintenance app ‣ Equipment ‣ Work Centers, and click into a work center.

From the resulting work center form, click the Equipment tab to view all machines and tools being used in that specific work center.

Each piece of equipment is listed with certain relevant information: the Equipment Name, the responsible Technician, the Equipment Category it belongs to, and a few important maintenance metrics: its MTBF, MTTR, and Est. Next Failure date.

List of equipment included in a work center.

Astuce

To add new equipment to a work center directly from the work center form, click Add a line under the Equipment tab. This opens an Add: Maintenance Equipment pop-up window.

From the pop-up window, select the equipment that should be added to the work center, and click Select.