Wait time to pick up was 1 hour, another 40 min to have the child seat
Everything wax perfect. They even allowed me to drop off the car directly at the Airport when pickup was OffSite. Staff were friendly and service fast and efficient
Didn’t have the car type that I confirmed several months ago.
The car wasn't clean, with sand in the doors, but the worst part is paying $140 for the car, and then receiving a receipt later saying it went up to 311.78?! How is that even possible? We returned the car with the tank almost full and within 10 hours, although we rented it for 24. Never using it again, it is a total scam pretending to offer a better price.
we booked the car (80 CAD) on kayak with an extra insurance for 11 CAD, the price was supposed to be with fees and taxes. when we arrived at AVIS rental we were told (by a very rude personn) the fees and taxes were not included i and that the 11 CAD insurance we took on Kayak was not eligible . We had to pay an extra 50 CAD just for the insurance. TOTAL : 190 CAD instead of 90 CAD (but she made a discount of 20 CAD, so nice !) i don't recommend KAYAK nor AVIS to rent a car. drop off instructions were not clear. car was nice and clean.
No Car was available to honour my reservation. Unprofessional service from Avis rep, rude and unacceptable. And as a result I was charged with $70!!! What kind of bs dealing is this???? Never will deal with Avis again