Contacting Heroku for Customer Support and Sales
Support channels
Technical support
Find technical docs and tutorials in our Dev Center.
Visit our help portal to access our knowledge base or to create a support ticket.
Get Heroku community support on Stack Overflow.
Billing & account support
Visit our help portal to find quick answers to common account-related questions or create a billing support ticket.
Account Lockout
Please use the Account Lockout form to get in touch with Heroku Support.
Heroku Add-ons support
For add-on support, visit our help portal and search for your specific add-on.
Sales team
Sales Inquiries
To speak with a Heroku Sales representative, please tell us about your needs and we’ll be in touch.
Careers
Careers at Heroku
Learn about working at Heroku and see open positions on our careers page.
Legal and security
Security issues
To report vulnerabilities related to Heroku, follow our reporting guidelines. For all other security issues, visit our help portal.
Copyright/Trademark infringement
To notify Heroku of copyright or trademark infringement, follow our DMCA Notices guide.
Abuse reporting
To report suspected abuse of Heroku products, email: heroku-abuse@salesforce.com.
Heroku office
As Heroku is part of the Salesforce family, the Heroku office is located in the Salesforce West building in downtown San Francisco, CA. View our location on Google Maps →
Salesforce
415 Mission Street
Suite 300
San Francisco, CA
94105
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