Hamza EL Asely

Our trip was spectacular, but what made it especially so, were the fine people we had the pleasure of being with in Morocco. So it will be them that I speak about.

Our right hand man, Soufian was an exceptional driver, tour guide, problem solver, and friend. He was personable, attentive, knowledgeable, and always punctual. When unexpected issues arose in our travel plans (beyond his control), he handled them with grace and efficiency. On the rare occasions when someone else had to take over driving, we found ourselves missing Soufian’s lighthearted and playful banter. By the middle of our week-long trip, he felt more like a member of the family than a hired guide. The Moroccan people, in general, impressed us with their genuine warmth, friendliness, and quick smiles, but Soufian truly embodied these qualities in the best way possible. Our time with him felt far too short, and we’ll cherish the memories we created together.

Additionally Sharif was an outstanding tour guide, and our visit to Fez was truly enhanced by his expertise and thoughtful approach. From the outset, he impressed us with his extensive knowledge and passion for the city’s history and culture. When he outlined the detailed itinerary for our four-hour tour, I expressed concerns about whether it might be too challenging for my 83-year-old mother, who has mobility issues. The itinerary included significant walking, particularly through the bustling Medina. However, Sharif immediately adapted to our needs with remarkable patience and understanding.

Throughout the tour, he was incredibly attentive to my mother, always ensuring she felt comfortable and supported. He found creative ways to navigate the sometimes-difficult terrain of the Medina, and his kindness and care did not go unnoticed. His background as a university-trained linguist shone through, making the experience enjoyable and accessible even for us, as English-only speakers. He communicated complex historical and cultural details with clarity, making the tour both educational and engaging.

The tour itself was exceptionally well-organized, taking us to a variety of fascinating sites while offering deep insights into the vibrant history and traditions of Fez. Sharif’s ability to balance an ambitious schedule with a personalized touch truly stood out. Thanks to him, we were able to complete the entire tour without feeling rushed or overwhelmed, despite the physical challenges.

I wholeheartedly recommend Sharif to anyone visiting Fez. His professionalism, expertise, and genuine care for his guests make him a truly exceptional guide. I am confident that you, too, will have an unforgettable experience in his capable hands.

Thanks so much to both of these men.

We had a great time with our driver Rashid from the time he picked us up at the airport to the time he dropped us off, as he was always there for us.

We enjoyed the personal attention that he gave us. He was flexible, accommodating to our needs, and also guided us when needed.

Our guide, Miriam in Fez did an amazing job with her all day tour with us.

The glamping stay we had in the Sahara desert was definitely a highlight.

Hotel Reviews

La Maison Arabe

Marrakech

Authenticity & Character

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Staff

Cleanliness & Comfort

Sahara Stars Dades

Boumalen Dades

Authenticity & Character

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Staff

Cleanliness & Comfort

Orient Desert Camp

Merzouga

Authenticity & Character

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Staff

Cleanliness & Comfort

Palais Medina & Spa

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kech Boutique Hotel & Spa

Marrakech

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Staff

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Activity Reviews

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

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Private Transfer from Marrakech to Boumalne Dades

Morocco

Quality of Experience

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Desert adventures around Merzouga

Merzouga

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Food

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ATV Ride in the Dunes of Merzouga

Merzouga

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A Family's Guided tour of Fez

Fes

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Food

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Private Transfer from Boumalne Dades to Merzouga via Todra Gorges and Erfoud

Morocco

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Food

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Private Transfer From Merzouga to Fez

Morocco

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Food

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Private Transfer from Fes to Marrakech via Meknes and Volubilis

Morocco

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Guides, Drivers and Staff

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Sunrise hot air balloon ride in Marrakech

Marrakesh

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My daughter and I took a 10-day trip to Morocco during the winter holidays 2024. We had the most amazing experience of lifetime with Reda, who was our driver and a guide all through our stay. Reda was very reliable, trustworthy, friendly, flexible, patient and hard-working. He took care of every small details for us from the time we landed in Casablanca and all the way through our entire trip which included Marrakesh, Ait Binhoddouch, Marguza desert, Fes, Chefchaouen, Tangier, Rabat and then back to Casablanca.

He was very punctual, flexible and went out of his way to take care of us - show us the best places around for shopping, eating and sight seeing. He stopped at every panoramic view points along the way. He escorted us all through the 10-days to a point where I did not even have to open the door of the car myself to get on and off. He even got me an extra bag to pack all my extra shopping items and even helped with packing.

He is very knowlMy daughter and I took a 10-day trip to Morocco during the winter holidays 2024. We had the most amazing experience of lifetime with Reda, who was our driver and a guide all through our stay. Reda was very reliable, trustworthy, friendly, flexible, patient and hard-working. He took care of every small details for us from the time we landed in Casablanca and all the way through our entire trip which included Marrakesh, Ait Binhoddouch, Marguza desert, Fes, Chefchaouen, Tangier, Rabat and then back to Casablanca.

He was very punctual, flexible and went out of his way to take care of us - show us the best places around for shopping, eating and sight seeing. He stopped at every panoramic view points along the way. He escorted us all through the 10-days to a point where I did not even have to open the door of the car myself to get on and off. He even got me an extra bag to pack all my extra shopping items and even helped with packing.

He is very knowledgeable about the history, culture and is an expert in showing around. I enjoyed him sharing valuable information aboout the country and places even while on the road. He is a very kind, honest and friendly driver and a guide who became our good friend over the course of the tour. I highly recommend him as your guide, driver. Kimkim booked the tour for me. Hamza was very helpful and I thank him for assigning Reda to my tour. He is very knowledgeable about the history, culture and is an expert in showing around. I enjoyed him sharing valuable information about the country and places even while on the road. He is a very kind, honest and friendly driver and a guide who became our good friend over the course of the tour. I highly recommend him as your guide, driver. Kimkim booked the tour for me. Hamza was very helpful and I thank him for assigning Reda to my tour.

Most of the trip was wonderful. Our driver Ayoub was amazing. A friend by end of the trip. Our Fes guide Sharif was also very knowledgeable, as was Siad in Marrakesh. We enjoyed and learned from them both.

However the accommodations were mostly unacceptable. Our first one in Chefchaouen was good, but Fes and Marrakesh were very disappointing. My thoughts? Deluxe hotels were indeed selected, yet our rooms appeared to be the worst available at both locations, Fes and Marrakesh. We peaked in to other rooms to see what they were like and they were so much nicer. We felt exploited. After spending so much money to go deluxe, and then be given 2nd rate rooms, was a slap in the face. Our room in Fes even had someone’s sheets on the bed. When we pulled down the bed to go to sleep, hair was all over the sheets the sheets, and some stains to boot. It took an hour to get someone up to change them which ended up being a waiter and desk girl…not their jobs. The shower door didn’t close, and the toilet wasn’t bolted to the floor so teetered when used. I do not consider this deluxe accommodations. It seems there are so many parts to KimKim getting pieces of the pie, that the intermediary people take advantage of us vacationers by selecting cheap rooms so they can pocket more profit.

Hotel Reviews

Lina Ryad & Spa

Chefchaouen

Beautiful room and wonderful people who worked there.

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Staff

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Riad Salam Fes

Fes

Pros: Very nice staff and beautiful ajoining Riads, and rooms when I peeked into other rooms. Very good location. Con’s: Dirty room. Hair on sheets when we pulled bed down to get into, plus some stains. Shower door that didn’t close. Toilet not well bolted to floor. We were given the cheapest room in the Riad after paying deluxe prices. Small and dark. Filthy rugs. Awkward to get to room, with lots of stairs. Not enough tables to accommodate diners so had to eat by ourselves outside. It was cold.

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Palais Sebban

Marrakech

Beautiful riad, well situated, fabulous staff and restaurant. Our room was one of the least comfortable, very awkward layout, with steep stairs going from front door (after climbing about 3 flights already) down to the actual room. It did have two wonderful terraces, but the room was strange, with a shower and sink opened up into the bedroom, and a tiny bathroom cabinet. It was very narrow, like a wide corridor. Friday nights are enchanting with a trio of musicians and a belly dancer, plus unique meals served just that night. I was sick so the staff prepared a concoction every night of honey and lemon and ginger to help me sleep.

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Barceló Casablanca

Casablanca

Good place to stop on the way from airport. Room was okay. A nice dinner buffet.

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Activity Reviews

Explore the Grandeur of Hassan II Mosque

Morocco

Quality of Experience

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A Scenic Journey: From Casablanca to Chefchaouen

Morocco

Enjoyed Ayoub our driver. Very personable and knowledgeable. Saw interesting things we couldn’t have witnessed by plane or train.

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Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

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Fes Unveiled: Unravel the Riches of Morocco's Ancient City

Fes

Give clients paying for deluxe accommodations deluxe accommodations. You can’t put us in a deluxe hotel and give us the cheapest room. Not good.

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Exploring Morocco's Historic Path: Fes to Marrakech Adventure

Morocco

Nice riad, but we seemed to have the cheapest room, again, in the deluxe accommodations after paying deluxe prices. The breakfasts were great and generous, the restaurant delicious, and the staff fabulous.

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Explore the Magic of Marrakesh: A Guided Tour

Marrakesh

We loved Siad our guide. Very knowledge and accommodating.

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Indulge in a Three-Hour Cooking Experience at La Maison Arabe

Marrakesh

Totally fabulous! The teacher was very well prepared and patient with us all. The meal? Wow!

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Casablanca Odyssey: Explore Casablanca with your driver

Morocco

Nice mosque. Interesting tour.

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