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TAP AIR PORTUGAL: Expert advice and recommendations

Expert travel writer Duncan Madden shares all you need to know before booking a flight with TAP AIR PORTUGAL.
Duncan Madden
5 September 2024

TAP Air Portugal – or Transportes Aéreos Portugueses – is Portugal’s national carrier. A full-service airline and member of the Star Alliance, its offering differs greatly between its short-haul and long-haul routes. While its transatlantic fleet offers some of the best priced Business Class fares you’ll find, its short-haul service feels more like a low-cost carrier.

Headquartered in the Portuguese capital, Lisbon, its primary focus is the European market. But its Atlantic coast location also makes it very convenient for direct flights to the Americas. In particular, it’s a major operator to and from Brazil.

Routes, network and fleet

In 2023, TAP carried just shy of 16 million passengers to 84 destinations across 34 countries. By far its biggest market is Europe, accounting for around two thirds of all its flights. Internationally it also serves Africa and South, Central and North America.

It currently operates several direct routes between Lisbon and Porto to and from London Heathrow, London Gatwick, Manchester, Bristol, Edinburgh and Birmingham. Handily, both Lisbon and Porto are epic cities well worth visiting.

The TAP fleet is extensive and has in recent years had a much needed update. Added to its roster of ageing aircraft are the more modern Airbus A320neo, A321neo, A330neo and A321LR models. This has dramatically improved my opinion of TAP, as many of its planes are now much more comfy and far better equipped than they were a decade ago.

It’s worth checking what plane your flight will use, especially if you’re flying transatlantic. The gulf in quality, comfort and facilities between the old and neo models is significant.

How fare classes work

TAP has a mind-boggling array of fares and classes. Its short-haul flights within Europe and North Africa offer five fare types across budget and business classes. Its longer haul “intercontinental” flights offer six fares across budget and business. There are no Premium Economy or First Class options, and not all fares are available on all routes.

Fares in Europe and North Africa

Most TAP flights within Europe and North Africa offer Business and Economy Class. As a full-service airline, all fare classes include a 10 kg (22 lb) cabin bag alongside the usual small personal bag. You can also cherry pick the services you want and add them to your fare.

Economy Class is split into Discount, Classic and Plus fares. Discount fares include a cabin bag but nothing more. Classic fares add a 23 kg (50 lb) checked bag and standard seat selection. Plus fares add to that with an extra legroom ‘comfort’ seat where available, premium check in and priority baggage. This is great for dodging the typically long queues I’ve experienced checking in bags with TAP Air. The Plus fare also comes with the option to cancel your flight and get a refund, although inevitably there’s a sizeable fee to pay.

Business Class is split into Executive and Top Executive fares. Both offer the works – two cabin bags, two checked bags, premium, priority and fast-track everything, lounge access, and on-board meals. And of course, the Business Class cabin. The sole difference between them is that Top Executive fares can be changed without charge or refunded with a charge.

I’ve never really understood this approach. Business Class is most likely exactly that – business people hopping mostly around Europe on day or overnight trips. The added cost to cover all that luggage, plus meals, for a two or three hour flight seems wasteful. I always opt for a Discount fare. Then I can add any extras like comfort seats, which are the same as Business Class seats.

Fares to and from North and South America

TAP’s intercontinental flights cross the Atlantic to various points in North, Central and South America. Brazil is its biggest market, operating an average of 13 flights a day on 15 different routes.

In Economy Class, TAP’s Discount, Classic and Plus fares come with the same services as their European equivalents. The only difference, apart from increased fees for ticket changes and refunds, is that each comes with meals included. TAP also adds yet another fare class, enticingly called Basic. This is just a Discount fare with a checked bag added. Both Business Class fares also come with the same services as short haul.

Onboard – seats, facilities and meals

TAP’s fleet is divided into short and long-haul aircraft. Short-haul routes are mostly catered for by a variety of A319, A320 and A321 models, new and old. Its long-haul fleet uses A330s, including the A330-neo, and some smaller narrow-body A321-200LRs. That “LR” stands for “long range,” by the way. If you find yourself in a neo configuration, short- or long-haul, you’ll be comfy and well catered for. Less so with the old models.

On board short-haul

TAP’s short-haul conomy seats, demarcated by their green headrests, mirror most low-cost carriers. Legroom is 28 inches, seats don’t recline and there are no charging points or headrests. But they’re comfy enough to squeeze into for a few hours, even without in-flight entertainment or WiFi.

There’s a dedicated “comfort area”, denoted by red headrests. Seats here recline, offer 32–33 inches of legroom, power sockets, headrest and a table. These are significantly more comfortable and, depending on the upgrade or Plus fare price, worth considering for flights over two hours. On most regional routes, Business Class is simply comfort area seats with the middle seat kept empty – another reason to bypass it.

Meals – or rather snacks – in conomy come via a food trolley service and are payable only by card. Business Class meals vary massively depending on the route you’re taking, from snacks to plated menus with glasses of wine.

On board long-haul

The A330 has probably the best configuration of any plane for long-haul Economy Class. Its 2-4-2 layout means if you’re travelling with a companion, you can get your own ‘private’ pair of window seats. Not being subject to the idiosyncrasies (and toilet habits) of your fellow fliers on long flights is a privilege worth taking into account when booking.

Economy

The Recaro-designed seats are ergonomic and comfy and have supportive headrests you can fold into all manner of shapes. Two magazine racks offer plenty of room to store your stuff and every seat comes equipped with USB-A and AC power sockets. Economy seats offer a just-about-manageable 31 inches of legroom and a 4–5 inch recline capability. TV screens are adequate, but I’ve always found the film library a little behind the times.

The dedicated comfort area in long-haul covers seven or 11 rows depending on whether you’re on a regular or neo A330. Seats increase legroom to 32–34 inches and recline to 5–7 inches. In reality the difference is negligible, but if you’re tall it’s an affordable way to find a little more room. This part of the plane tends to be less busy than the standard conomy, so you’ve also got more chance of getting an empty neighbouring seat.

Meals, including beer and Portuguese wines, are complementary and perfectly acceptable. Expect the usual pasta, chicken and fish options. You’ll need to order in advance for vegetarian or other dietary requirements. Anyone looking to ease the trip with alcohol will be disappointed, however, as none is available. You’ll get a second snack towards the end of the flight and can ask for more drinks from the galley at any time.

Business

Business Class is a world apart, although the experience varies by plane model. The good news – all business seats recline on all models. The bad news – a crazy array of configurations means some plane window seats don’t have direct access to the aisle. Paying Business Class fares but still having to climb over a slumbering neighbour to head to the toilet? Unacceptable! Once again it’s the A330neo you need to book with its superior 1-2-1 configuration.

Otherwise, seats are wide, legroom plentiful, and Wi-Fi and entertainment systems excellent. Meals have a distinctly Portuguese focus with menus created by renowned Portuguese chefs using local ingredients. Tableware is custom-made with Vista Alegre, each dish inspired by a national tradition. The wine selection is extensive and the desserts and cakes, naturally, outrageous.

Lounges

TAP has two lounges at Lisbon’s Humberto Delgado Airport. The Premium Lounge is in the Schengen area, the wrong side of security for flights to the UK or long-haul destinations across the Atlantic. That’s long made it a risky place to relax, as security queues at Lisbon airport are notorious for being slow and unpredictable.

In January 2024, TAP opened its Atlântico Premium Lounge in the Non-Schengen area. Located after security in Terminal One, it’s a more relaxing option for travellers leaving the Schengen Area. Don’t get too excited though – modern and clean it may be, but it doesn’t compare to lounges from premium airlines. There’s an entirely self-service restaurant style setup with some dedicated work areas and a small lounge area, well run but very busy. Much like Lisbon airport itself.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up to date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

January

High season

April

Cheapest flight

£40
Best time to beat the crowds (20% less expensive on average)
Most popular time to fly and prices are also 7% lower on average.
Flight from Lisbon to Madrid

FAQs about flying with TAP AIR PORTUGAL

  • What is TAP AIR PORTUGAL's carry-on size allowance?

    On board TAP AIR PORTUGAL flights, cabin baggage should not exceed 21x15x7in. If your hand luggage is bigger, the TAP AIR PORTUGAL assistance team will most likely ask you to pay extra for checked luggage.

  • Where does TAP AIR PORTUGAL fly to?

    TAP AIR PORTUGAL offers direct flights to 78 cities in 31 different countries. Porto, Lisbon, and Funchal are the most popular cities covered by TAP AIR PORTUGAL.

  • What is TAP AIR PORTUGAL’s primary hub?

    TAP AIR PORTUGAL concentrates most of its flight operations in Lisbon.

  • How does KAYAK find such low prices on TAP AIR PORTUGAL flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including TAP AIR PORTUGAL.

  • When are TAP AIR PORTUGAL plane tickets cheapest?

    Flight prices with TAP AIR PORTUGAL will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with TAP AIR PORTUGAL is January, while the most expensive is April.

  • What’s the cheapest route that TAP AIR PORTUGAL flies?

    In the last 72 hours, the cheapest route flown by TAP AIR PORTUGAL found on KAYAK was from Funchal to Lisbon, with a price of £30 for a round-trip.

  • What are the most popular airports for TAP AIR PORTUGAL flights to depart from?

  • Is TAP AIR PORTUGAL part of an airline alliance?

    Yes, TAP AIR PORTUGAL is part of the Star Alliance airline alliance.

  • How many destinations does TAP AIR PORTUGAL fly to?

    In total, TAP AIR PORTUGAL flies to 79 destinations.

See more FAQs

Top tips for flying with TAP AIR PORTUGAL

  • If you’re looking for the cheapest TAP AIR PORTUGAL tickets, then try to fly from Lisbon, where flights have been cheapest lately. The cheapest route from here available recently is to Madrid, and costs £40.
  • The cheapest month for flights with TAP AIR PORTUGAL is January, while the most expensive is generally April.

TAP AIR PORTUGAL customer reviews

7.1
GoodBased on 1,879 verified guest reviews
7.1Comfort
7.8Crew
7.0Boarding
6.3Entertainment
6.2Food

Pros +
Cons -

Show reviews that mention
Traveller rating:
Sort by:
J
4.0 Mediocre
MIA-LIS
Delayed flight because other plane was occupying the gate for longer than expected. Once we boarded the plane had to wait 1 hour before taking off. We. Almost lost our connection flight and the baggage didn’t make it. We had to wait two days to receive our luggage. Hope they improve the timing or work with the airport to get better service.
V
10.0 Wonderful
SFO-LIS
Great
V
2.0 Poor
BOS-LIS
I’m still missing my bags. I’m soo frustrated
V
4.0 Mediocre
MAD-LIS
TAP boarding gate agents singled out Group A line to gate check all carry on bags …. Supposedly because of lack on bin space. BUT ALL OTHERS WERE PERMITTED WITH CARRY ON BAGS. Additionally so many passengers entering the plane after us were permitted carry on bags. And when the plane was fully loaded, there was a number of open spaces in the overhead bins. I WILL SEARCH OTHER OPTIONS BEFORE FLYING TAP AGAIN
V
8.0 Very Good
LIS-FNC
Boarding went fast. Lisbon's gates are too small for the flights they serve.
V
10.0 Wonderful
BCN-LIS
Baggage check in was very slow. No sign that the check in was TAP until the station opened. Understaffed and overworked team.
V
8.0 Very Good
ORD-LIS
Professional clean on time. Friendly staff would fly again
V
4.0 Mediocre
LIS-FNC
Great pilot, textbook landing in madeira. Everything else, from booking to checkin, plane quality, seat amenities, crew engagement, and overall experience were significantly below standard. I WOULD NOT FLY TAP IF THERE IS ANY OTHER OPTION.
V
2.0 Poor
AGP-LIS
Our flight was canceled for a reason that suggests gross mismanagement. We were re-booked for a flight to a different airport.
V
8.0 Very Good
BIO-LIS
Loved Portugal. Beautiful and friendly people.

TAP AIR PORTUGAL flight status

Thu 1/2

TAP AIR PORTUGAL route map – Which destinations does TAP AIR PORTUGAL fly to?

Find out which destinations you can fly to direct with TAP AIR PORTUGAL by entering your departure airport. If you want to know whether TAP AIR PORTUGAL flies a certain route, enter both the departure and destination airport before hitting search.
Thu 1/2

All TAP AIR PORTUGAL flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
1557Lisbon (LIS)São Pedro (VXE)4h 25m
1558São Pedro (VXE)Lisbon (LIS)4h 0m
87Lisbon (LIS)Sao Paulo (GRU)10h 25m
82Sao Paulo (GRU)Lisbon (LIS)9h 55m
72Rio de Janeiro (GIG)Lisbon (LIS)9h 30m
58Brasilia (BSB)Lisbon (LIS)9h 5m
103Lisbon (LIS)Belo Horizonte (CNF)9h 45m
52Belém (BEL)Lisbon (LIS)7h 50m
52Manaus (MAO)Belém (BEL)2h 30m
73Lisbon (LIS)Rio de Janeiro (GIG)10h 5m
9Lisbon (LIS)Natal (NAT)7h 40m
57Lisbon (LIS)Brasilia (BSB)9h 45m
1484Dakar (DSS)Lisbon (LIS)4h 0m
1483Lisbon (LIS)Dakar (DSS)4h 15m
218Boston (BOS)Lisbon (LIS)6h 25m
104Belo Horizonte (CNF)Lisbon (LIS)9h 10m
15Lisbon (LIS)Recife (REC)7h 50m
10Natal (NAT)Lisbon (LIS)7h 10m
211Porto (OPO)Newark (EWR)8h 20m
258Toronto (YYZ)Lisbon (LIS)7h 15m
210New York (JFK)Lisbon (LIS)6h 55m
209Lisbon (LIS)New York (JFK)8h 25m
253Lisbon (LIS)Montreal (YUL)7h 55m
254Montreal (YUL)Lisbon (LIS)6h 45m
232Washington, D.C. (IAD)Lisbon (LIS)7h 5m
202Newark (EWR)Lisbon (LIS)6h 45m
780Lisbon (LIS)Stockholm (ARN)4h 25m
672Lisbon (LIS)Amsterdam (AMS)3h 10m
1351London (LHR)Lisbon (LIS)2h 45m
942Lisbon (LIS)Geneva (GVA)2h 30m
257Lisbon (LIS)Toronto (YYZ)8h 45m
1568Rabil (BVC)Lisbon (LIS)3h 45m
212Newark (EWR)Porto (OPO)6h 40m
94Sao Paulo (GRU)Porto (OPO)10h 5m
939Geneva (GVA)Porto (OPO)2h 25m
1331London (LGW)Porto (OPO)2h 25m
1567Lisbon (LIS)Rabil (BVC)4h 15m
7Natal (NAT)Maceió (MCZ)1h 5m
77Porto (OPO)Rio de Janeiro (GIG)10h 25m
938Porto (OPO)Geneva (GVA)2h 15m
1330Porto (OPO)London (LGW)2h 20m
110Florianopolis (FLN)Lisbon (LIS)10h 20m
109Lisbon (LIS)Florianopolis (FLN)11h 5m
1932Lisbon (LIS)Porto (OPO)1h 0m
93Porto (OPO)Sao Paulo (GRU)10h 45m
224Miami (MIA)Lisbon (LIS)8h 5m
1204Lisbon (LIS)Warsaw (WAW)4h 0m
289Lisbon (LIS)Luanda (LAD)7h 45m
223Lisbon (LIS)Miami (MIA)9h 35m
556Lisbon (LIS)Munich (MUC)3h 15m
765Oslo (OSL)Lisbon (LIS)4h 25m
231Lisbon (LIS)Washington, D.C. (IAD)8h 45m
454Porto (OPO)Paris (ORY)2h 10m
1139Málaga (AGP)Lisbon (LIS)1h 25m
203Lisbon (LIS)Newark (EWR)8h 25m
574Lisbon (LIS)Frankfurt am Main (FRA)3h 15m
1549Lisbon (LIS)Espargos (SID)4h 10m
1366Lisbon (LIS)London (LHR)2h 50m
442Lisbon (LIS)Paris (ORY)2h 30m
1865Lisbon (LIS)Ponta Delgada (PDL)2h 30m
1823Lisbon (LIS)Lajes (TER)2h 45m
1824Lajes (TER)Lisbon (LIS)2h 20m
575Frankfurt am Main (FRA)Lisbon (LIS)3h 15m
443Paris (ORY)Lisbon (LIS)2h 30m
945Geneva (GVA)Lisbon (LIS)2h 40m
1866Ponta Delgada (PDL)Lisbon (LIS)2h 20m
238San Francisco (SFO)Lisbon (LIS)10h 55m
1499Lisbon (LIS)Banjul (BJL)4h 25m
764Lisbon (LIS)Oslo (OSL)4h 5m
1550Espargos (SID)Lisbon (LIS)3h 55m
675Amsterdam (AMS)Lisbon (LIS)3h 5m
288Luanda (LAD)Lisbon (LIS)7h 55m
217Lisbon (LIS)Boston (BOS)7h 50m
292Luanda (LAD)Porto (OPO)8h 10m
1543Lisbon (LIS)Praia (RAI)4h 25m
557Munich (MUC)Lisbon (LIS)3h 20m
837Rome (FCO)Lisbon (LIS)3h 10m
1022Lisbon (LIS)Madrid (MAD)1h 20m
1324Lisbon (LIS)Dublin (DUB)2h 55m
829Milan (MXP)Lisbon (LIS)2h 55m
457Paris (ORY)Porto (OPO)2h 10m
1107Seville (SVQ)Lisbon (LIS)1h 10m
1040Lisbon (LIS)Barcelona (BCN)1h 50m
1065Bilbao (BIO)Lisbon (LIS)1h 45m
921Zurich (ZRH)Porto (OPO)2h 40m
1710Funchal (FNC)Porto (OPO)1h 55m
1013Madrid (MAD)Lisbon (LIS)1h 20m
1695Lisbon (LIS)Funchal (FNC)1h 45m
1908Faro (FAO)Lisbon (LIS)0h 50m
877Florence (FLR)Lisbon (LIS)3h 10m
876Lisbon (LIS)Florence (FLR)3h 0m
473Lyon (LYS)Lisbon (LIS)2h 35m
1544Praia (RAI)Lisbon (LIS)4h 10m
540Lisbon (LIS)Düsseldorf (DUS)3h 0m
1334Lisbon (LIS)London (LGW)2h 40m
1205Warsaw (WAW)Lisbon (LIS)4h 25m
1905Lisbon (LIS)Faro (FAO)0h 45m
1325Dublin (DUB)Lisbon (LIS)2h 55m
828Lisbon (LIS)Milan (MXP)2h 45m
28Salvador (SSA)Lisbon (LIS)8h 10m
1134Lisbon (LIS)Málaga (AGP)1h 15m
1923Porto (OPO)Lisbon (LIS)1h 0m
1041Barcelona (BCN)Lisbon (LIS)2h 0m
541Düsseldorf (DUS)Lisbon (LIS)3h 5m
1337London (LGW)Lisbon (LIS)2h 40m
1452Lisbon (LIS)Marrakech (RAK)1h 35m
237Lisbon (LIS)San Francisco (SFO)13h 0m
405Marseille (MRS)Lisbon (LIS)2h 30m
1453Marrakech (RAK)Lisbon (LIS)1h 40m
647Brussels (BRU)Lisbon (LIS)2h 50m
1270Lisbon (LIS)Vienna (VIE)3h 30m
563Hamburg (HAM)Lisbon (LIS)3h 50m
35Lisbon (LIS)Fortaleza (FOR)7h 45m
472Lisbon (LIS)Lyon (LYS)2h 25m
920Porto (OPO)Zurich (ZRH)2h 40m
1692Funchal (FNC)Lisbon (LIS)1h 45m
646Lisbon (LIS)Brussels (BRU)2h 50m
692Lisbon (LIS)Luxembourg (LUX)2h 50m
1312Lisbon (LIS)Manchester (MAN)3h 0m
482Lisbon (LIS)Nice (NCE)2h 30m
693Luxembourg (LUX)Lisbon (LIS)2h 55m
1313Manchester (MAN)Lisbon (LIS)2h 50m
483Nice (NCE)Lisbon (LIS)2h 50m
531Berlin (BER)Lisbon (LIS)3h 45m
530Lisbon (LIS)Berlin (BER)3h 40m
1436Lisbon (LIS)Casablanca (CMN)1h 35m
863Venice (VCE)Lisbon (LIS)3h 15m
832Lisbon (LIS)Rome (FCO)3h 5m
1102Lisbon (LIS)Seville (SVQ)1h 5m
869Bologna (BLQ)Lisbon (LIS)3h 5m
757Copenhagen (CPH)Lisbon (LIS)4h 0m
868Lisbon (LIS)Bologna (BLQ)2h 55m
862Lisbon (LIS)Venice (VCE)2h 55m
781Stockholm (ARN)Lisbon (LIS)4h 35m
36Fortaleza (FOR)Lisbon (LIS)7h 5m
1064Lisbon (LIS)Bilbao (BIO)1h 35m
562Lisbon (LIS)Hamburg (HAM)3h 25m
6Maceió (MCZ)Natal (NAT)1h 5m
1709Porto (OPO)Funchal (FNC)2h 0m
931Zurich (ZRH)Lisbon (LIS)3h 0m
1437Casablanca (CMN)Lisbon (LIS)1h 30m
402Lisbon (LIS)Marseille (MRS)2h 25m
1240Lisbon (LIS)Prague (PRG)3h 25m
490Lisbon (LIS)Toulouse (TLS)1h 50m
1241Prague (PRG)Lisbon (LIS)3h 40m
491Toulouse (TLS)Lisbon (LIS)2h 5m
1097Valencia (VLC)Lisbon (LIS)1h 35m
More flight routes

TAP AIR PORTUGAL contact information

  • TPIATA code
  • +44 (0) 345 601 0932Call
  • flytap.comVisit

Overview of TAP AIR PORTUGAL

The primary hub for TAP Air Portugal is Lisbon, while their secondary hub is Portugal’s second biggest city, Porto. Recognized as the national airline of Portugal, the carrier helps service the picturesque Azores islands, which are halfway across the Atlantic Ocean. Flights are available to 34 countries across the world and reach Asia, South America, North America and Africa.

Considered to be the premier European airline for flights to Brazil, TAP Air Portugal reaches more destinations in the country than any other carrier. The World Travel Awards recognized it as the Best Airline to South America on a number of occasions, with the variety of choice and comfort a hit with passengers.

The airline’s fleet is made up exclusively of Airbus aircraft, having transitioned away from Boeing during the 1990s. In 2018 the airline was the first to fly the A330-900, a fuel-efficient jet that is capable of carrying up to 298 passengers. It was also the first airline to introduce Airspace by Airbus, a cabin layout overhaul that improves overhead storage, lighting and system connectivity.

You can choose between either Economy or Executive Class, with complimentary meals included on all services. The Executive category is equivalent to Business Class on other carriers, with gourmet traditional Portuguese cuisine available and recliner lie-flat seats. Other upgraded amenities include noise-cancelling headphones, softer lighting and 115V electricity sockets.

TAP Air Portugal has a low-cost subsidiary named TAP Express, which only operates short to medium distance flights. They are both part of the Star Alliance, which operates services to roughly 193 countries.

TAP AIR PORTUGAL information

IATA codeTP
Routes185
Top routeLisbon to Porto
Airports served78
Top airportLisbon Humberto Delgado

Other popular airlines in the United Kingdom

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