Businesses on the WhatsApp Business Platform can request an official business account, which has a verified badge in its profile and chat thread headers.

• You’ll either need to complete business verification or demonstrate a record of sending high-quality messages with a minimum of 1,000 conversations over 30 consecutive days.
• You’ll need approval for your business’s display name.
• Your two-step verification needs to be enabled.
• The phone number that you want to request an official business account for is currently using the correct display name. You can change your WhatsApp Business display name before requesting the official business account.
• Your business must be registered on the WhatsApp Business Platform for at least 30 days.

Here’s how to request a WhatsApp official business account:

1. Go to Meta Business Suite, and select your business portfolio.
2. Click All tools.
3. Click WhatsApp Manager.
4. In the WhatsApp accounts section, find and click the phone number for which you want to request an official business account.
5. In the Profile section, find Official business account and click Submit request.
   • Note: If you haven’t set up the two-factor verification for the phone number, click Turn on two-step verification or follow the steps to enable it. You have to complete this step before you can submit a request for an official business account.
   • Note: If you meet the above criteria, but do not see an option to apply for an official business account, please reach out to your Meta point of contact, your Solution Provider or to Meta Support to check if you are eligible for the application process.
6. Enter the required information to request an official business account. You can submit up to 5 supporting links to show that your business is notable.
7. Click Submit.

Once we complete reviewing your request, you’ll receive a notification that informs you whether your business has been granted the official business account. If your request is rejected, you can submit a new request after 30 days.

We don’t grant the official business account to the business employees, test accounts or users of the WhatsApp Business app. The official business account isn’t available to the users of the WhatsApp Business app because they haven’t been required to go through the business verification.

• About different types of WhatsApp Business accounts
• About WhatsApp Business display name
• Display name guidelines
• How to change your WhatsApp Business display name
• Verify your business