To come up with our list of the best VPN for Windows in 2024, Forbes Advisor analysed a variety of factors to determine the top contenders for small businesses and ensured they were also highly relevant and valuable to Australian customers. These included, but were not limited to:
- Value. Competitors offering the most features for the price point were rated more highly than those with limited functionality. We assigned bonus points to platforms that offer a money-back guarantee and/or free trial.
- Number of devices. Plans that cover multiple devices received a higher score than options that only cover a single device.
- Compatibility and versatility. While we are focused on PC-based products in this ranking, providers that function well on multiple operating systems and types of devices were ranked higher overall than those that don’t. Platforms with a dedicated Windows app received bonus points.
- Speed and security. A good VPN should be able to safely encrypt your information without sacrificing speed.
- Customer service. You could be using the VPN connection at any time, day or night, and encounter a problem. We assigned top marks to companies that offer 24/7 customer support on multiple channels.
- User reviews. We did the research to see how satisfied users are with each VPN. This includes not only reviewing star ratings, but also checking to see how many reviews are left and balancing the public opinion accordingly. We also considered the popularity of each product by researching how many users each one has.
We then weighted these factors according to importance, giving the most weight to security features and speeds. The resulting top five options beat out dozens of competitors, many of whom do not offer dedicated Windows apps or will only cover a limited number of devices.
It’s important to note that while many users are looking for a free VPN solution, most of these products sacrifice user privacy and speed in order to provide a product that doesn’t have a monthly fee. Hotspot Shield is the only software on our list that offers a free plan we felt comfortable recommending.
About Star Rankings
You will note that we have included a star rating next to each product or provider. This rating was determined by the editorial team once all of the data points above were considered, and the pros and cons of each product attribute was reviewed. The star rating is solely the view of Forbes Advisor editorial staff. Commercial partners or advertisers have no bearing on the star rating or their inclusion on this list. Star ratings are only one factor to be considered.
Additional Australian research: Anna Rey