Nothing Special   »   [go: up one dir, main page]

Discover millions of ebooks, audiobooks, and so much more with a free trial

Only $11.99/month after trial. Cancel anytime.

Strategic Management for Transport and Logistics
Strategic Management for Transport and Logistics
Strategic Management for Transport and Logistics
Ebook894 pages9 hours

Strategic Management for Transport and Logistics

Rating: 0 out of 5 stars

()

Read preview

About this ebook

This book is a comprehensive guide to the various facets of the transport and logistics industry, providing detailed insights into each sector and the jobs within them. The introduction sets the stage, explaining the importance of the industry and its vast scope.

The text delves into the different sectors within transport and logistics, highlighting the diversity and complexity of the industry. It offers a detailed look at the various jobs available, giving readers an understanding of potential career paths.

Logistics is defined and explored, laying the groundwork for understanding the subsequent sections. Maintaining operational procedures is emphasized, ensuring that transport and logistics enterprises run smoothly and efficiently.

The book is dedicated to monitoring the safety of transport activities, emphasizing the importance of safety in operations. Managing international freight transfer is thoroughly covered, addressing the challenges and strategies involved in global logistics.

Focus shifts to managing a supply chain, offering strategies for effective supply chain management. Managing facility and inventory requirements is discussed, highlighting its crucial role in maintaining efficient operations.

The implementation and monitoring of transport logistics are covered, providing practical advice on ensuring logistics operations are effective. Export logistics are explored, detailing the specific requirements and challenges of exporting goods.

Establishing international distribution networks is outlined, offering strategies for global expansion. The text also discusses developing, implementing, and reviewing purchasing strategies, highlighting the importance of procurement in logistics.

The implementation and monitoring of environmental protection policies and procedures are emphasized, underscoring the industry's responsibility toward sustainability. Managing work area safety is reinforced, highlighting the importance of a safe working environment.

Finally, the book covers managing people performance, providing insights into effective leadership and management practices within the transport and logistics industry. Overall, it is a thorough resource for anyone involved in or interested in the transport and logistics sector.

LanguageEnglish
PublisherRichard Skiba
Release dateJul 6, 2024
ISBN9781763611252

Read more from Richard Skiba

Related to Strategic Management for Transport and Logistics

Related ebooks

Business For You

View More

Related articles

Reviews for Strategic Management for Transport and Logistics

Rating: 0 out of 5 stars
0 ratings

0 ratings0 reviews

What did you think?

Tap to rate

Review must be at least 10 words

    Book preview

    Strategic Management for Transport and Logistics - Richard Skiba

    Strategic Management for Transport and Logistics

    Richard Skiba

    image-placeholder

    Copyright © 2024 by Richard Skiba

    All rights reserved.

    No portion of this book may be reproduced in any form without written permission from the publisher or author, except as permitted by copyright law.

    This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional when appropriate. Neither the publisher nor the author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, personal, or other damages.

    Skiba, Richard (author)

    Strategic Management for Transport and Logistics

    ISBN 978-1-7636112-4-5 (paperback) 978-1-7636112-5-2 (eBook)

    Non-fiction

    Contents

    1.Introduction

    2.Sectors within Transport and Logistics

    3.Jobs within the Transport and Logistics Industry

    4.Logistics Defined

    5.Maintaining Operational Procedures for Transport and Logistics Enterprises

    6.Monitoring the Safety of Transport Activities

    7.Managing International Freight Transfer

    8.Managing a Supply Chain

    9.Manage Facility and Inventory Requirements

    10.Implementing and Monitoring Transport Logistics

    11.Managing Export Logistics

    12.Establishing International Distribution Networks

    13.Developing, Implementing and Reviewing Purchasing Strategies

    14.Implementing and Monitoring Environmental Protection Policies and Procedures

    15.Managing Work Area Safety

    16.Managing People Performance

    References

    Chapter 1

    Introduction

    Transport and logistics encompass a complex array of processes crucial for the seamless flow of goods or services from their point of origin to their destination. This multifaceted system involves various stages such as production, storage, inventory management, delivery, and distribution. Often interchangeably referred to as transportation and logistics, it constitutes a vital component of the broader supply chain ecosystem. At its core, transport and logistics entail proactive measures aimed at safely and efficiently facilitating the movement of products from manufacturers to sellers and ultimately to end-users or consumers [1].

    The overarching objective of managing transport and logistics, particularly for businesses and entities engaged in cargo consolidation, revolves around the meticulous oversight of supply flow. This entails ensuring that goods traverse from point A to point B seamlessly and in adherence to predefined schedules. Timeliness is of paramount importance, with a focus on delivering products to customers within stipulated timeframes. Moreover, the integrity of the goods must be preserved throughout the transportation process, minimizing the risk of damage or deterioration.

    Effective transport and logistics management demand a strategic approach encompassing various elements. It necessitates meticulous planning to optimize routes and modes of transportation, taking into account factors such as distance, cost, and environmental considerations [1]. Leveraging advanced technologies such as GPS tracking systems and logistics software enables real-time monitoring of shipments, facilitating proactive decision-making and intervention when necessary. Additionally, maintaining robust inventory management practices ensures adequate stock levels to meet demand fluctuations while minimizing excess inventory and associated costs.

    Collaboration and coordination among stakeholders play a pivotal role in the success of transport and logistics operations. Seamless communication and information sharing between manufacturers, carriers, distributors, and retailers are essential for streamlining processes and resolving any unforeseen challenges promptly [1]. Moreover, fostering strong partnerships with reliable transportation providers and logistics partners enhances operational efficiency and fosters a resilient supply chain ecosystem.

    In essence, effective management of transport and logistics is indispensable for businesses seeking to optimize their supply chain operations and meet the evolving demands of the market. By prioritizing timely delivery, product integrity, and operational efficiency, organizations can gain a competitive edge and enhance customer satisfaction, thereby solidifying their position in the marketplace.

    Transportation and logistics serve as vital components within the operations of companies across various industries, offering a multitude of benefits that extend beyond individual organizations to the broader supply chain network. The reasons for utilizing transportation and logistics are diverse, ranging from facilitating the movement of goods to ensuring timely delivery and optimizing resource utilization. By optimizing transportation and logistics processes, businesses stand to gain significant advantages, both in terms of operational efficiency and cost-effectiveness.

    The logistics industry serves as a crucial facilitator of trade and entrepreneurial activities, connecting multiple parties involved in the exchange of goods through diverse supply chain networks. Whether it's business-to-business (B2B), business-to-consumer (B2C), or consumer-to-consumer (C2C) transactions, logistics companies play a pivotal role in transporting, storing, and delivering goods across various modes of transportation [2]. In today's rapidly evolving landscape, these companies are continuously adapting to the changing economic patterns and the increasing digitization of commerce to meet the demands of a global marketplace.

    The significance of the logistics industry on a global scale is underscored by its substantial economic value. In 2021, the industry was valued at over 8.4 trillion euros, a figure projected to surpass 13.7 trillion euros by 2027 [2]. Correspondingly, global total logistics costs amounted to a staggering nine trillion U.S. dollars in 2020, accounting for approximately 10.7 percent of the world's Gross Domestic Product (GDP) of 85.24 trillion U.S. dollars that year. These figures highlight the critical role that logistics plays in driving economic activity and facilitating international trade [2].

    Among the regions, the Asia-Pacific logistics market stands out as the largest in the world, with a market size estimated at around 3.9 trillion U.S. dollars in 2020 alone [2]. This dominance can be attributed to several factors, including the expansion of trade routes, the emergence of Asia as a manufacturing hub, and the rapid growth of e-commerce in the region. Notably, the container trade flow within Asia surpassed that of any other trade lane in the world, reaching a volume of 41.5 million twenty-foot equivalent units (TEUs) in 2021 [2]. This illustrates the immense scale of trade activities within the Asia-Pacific region and underscores its pivotal role in shaping global logistics trends and dynamics.

    The onset of the COVID-19 pandemic in 2020 had a profound and immediate impact on the global transportation and logistics industry, disrupting supply chains and causing a significant decline in international trade activity [2]. As countries imposed lockdowns and travel restrictions to contain the spread of the virus, demand for goods plummeted, leading to widespread disruptions across various sectors. The transportation sector, particularly air and maritime shipping, bore the brunt of these disruptions, with a sharp decline in passenger and cargo volumes observed throughout the year.

    Despite the initial downturn, the transportation and logistics industry demonstrated resilience and adaptability in the face of adversity. With the gradual easing of restrictions and the rollout of vaccination campaigns, consumer demand rebounded in 2021, driving a swift recovery in trade activity. Worldwide air freight logistics traffic, for instance, surged to 65.6 million metric tons in 2021, with further growth projected to reach 68.4 million metric tons in 2022 [2]. Leading air freight carriers such as FedEx, UPS, and Qatar Airways played a pivotal role in facilitating the movement of goods and restoring supply chain connectivity on both international and domestic fronts.

    In contrast, global maritime shipping faced significant challenges due to supply chain disruptions and port congestion exacerbated by the pandemic. Seaborne trade transport volumes declined sharply in 2020, reflecting the broader economic impact of the pandemic on global trade flows. However, the international maritime trade carried by container ships remained relatively stable compared to the pre-pandemic period, with 1.85 billion metric tons loaded in 2020 [2]. This resilience underscores the critical role of maritime shipping in sustaining global trade and ensuring the uninterrupted flow of essential goods and commodities.

    Rail freight traffic, meanwhile, experienced a notable decrease in activity worldwide in 2020, reflecting the broader contraction in economic activity and trade volumes. However, certain regions, such as Africa, witnessed a more modest decline in freight activity, highlighting regional variations in the impact of the pandemic on transportation and logistics. Despite these challenges, the transportation and logistics industry demonstrated remarkable resilience and adaptability, leveraging technology and innovation to navigate the complexities of the pandemic and sustain operations in an uncertain environment. As the world gradually emerges from the grips of the pandemic, the industry remains poised for recovery and growth, albeit with continued vigilance and adaptation to evolving market dynamics and challenges [2].

    The global freight forwarding sector, with a market size of 192.5 billion euros in 2021, plays a pivotal role in streamlining and expediting the transportation process within the logistics industry. Companies such as DHL, Kuehne + Nagel, DSV, and DB Schenker stand out as leaders in this market, providing comprehensive freight forwarding solutions to businesses worldwide [2]. These industry giants leverage their extensive networks and expertise to facilitate the movement of goods across borders and continents, offering customers quicker and more efficient transportation options to meet their logistical needs.

    Among the top players in the global freight forwarding market, Kuehne + Nagel, Sinotrans, and DHL emerge as the world's top ocean freight forwarders by ocean freight volume, measured in twenty-foot equivalent units (TEUs) [2]. Their extensive fleets and logistical capabilities enable them to handle a vast array of cargo, from raw materials to finished products, with precision and efficiency. This underscores the critical role of ocean freight forwarding in facilitating global trade and supply chain connectivity, particularly in an era of increasing globalization and interconnectivity.

    In the realm of e-commerce, logistics assumes heightened significance as it shoulders the responsibility of planning, controlling, and executing the movement of goods from suppliers to end-users. The exponential growth of the global e-commerce industry, fuelled by changing consumer preferences and technological advancements, has propelled the e-commerce logistics market to new heights, reaching 441 billion euros in 2021 [2]. The COVID-19 pandemic further accelerated this trend, as lockdowns and social distancing measures drove a surge in online shopping activity, creating unprecedented demand for e-commerce logistics services.

    The pandemic-induced e-commerce boom has had a profound impact on the global freight industry, with shipping giants UPS Inc. and FedEx Corp. emerging as dominant players in the freight carrier market in 2021. With freight revenues exceeding 70 billion U.S. dollars each, these industry leaders capitalized on the surge in e-commerce sales, leveraging their robust logistics networks to meet the growing demand for fast and reliable shipping services. However, the outlook for the e-commerce logistics market in 2022 is clouded by a host of macroeconomic uncertainties, including geopolitical tensions, inflationary pressures, and supply chain shocks.

    The ongoing Russia-Ukraine war, coupled with broader economic challenges, has raised concerns about a potential global recession, prompting a slowdown in the performance of major e-commerce companies and the associated logistics market. As businesses navigate these turbulent waters, agility, resilience, and strategic foresight will be essential for adapting to evolving market conditions and seizing opportunities for growth and innovation in the ever-evolving landscape of global logistics and freight forwarding.

    One of the primary benefits of optimizing transportation and logistics is the increase in operational efficiency. By actively monitoring the movement of products throughout the supply chain, businesses can identify inefficiencies, errors, and discrepancies in real-time. This proactive approach enables prompt intervention and resolution of issues, thereby streamlining processes and improving overall operational efficiency. By addressing bottlenecks and optimizing workflows, companies can enhance productivity and reduce the time required to fulfill customer orders [1].

    Furthermore, effective management of transportation and logistics contributes to cost reduction initiatives within the supply chain. Greater visibility into transportation routes, inventory levels, and distribution channels allows businesses to identify cost-saving opportunities and eliminate wasteful expenditure. By avoiding unnecessary purchases, minimizing downtime, and optimizing resource allocation, companies can achieve significant cost savings over time. Additionally, by implementing recognized areas for improvement and leveraging data-driven insights, organizations can make informed decisions to manage costs more effectively and enhance profitability.

    An optimized transportation and logistics process also has a positive impact on production output and business performance. By streamlining operations, reducing downtime, and minimizing delays in transportation, companies can improve production turnaround times and meet customer demand more efficiently. This, in turn, enhances customer satisfaction and strengthens the competitive position of the organization in the market. Moreover, by ensuring timely delivery of raw materials and finished products, businesses can minimize inventory holding costs and optimize inventory management practices.

    Enhanced inventory management is another key benefit of optimizing transportation and logistics. By increasing supply chain visibility and implementing robust inventory tracking systems, businesses can prevent stockouts, reduce excess inventory, and minimize the risk of product damages [1]. This enables companies to maintain optimal inventory levels, improve order fulfillment rates, and enhance customer service levels. Additionally, by synchronizing inventory levels with demand forecasts and production schedules, organizations can optimize working capital utilization and reduce carrying costs associated with excess inventory.

    Moreover, an organized transportation and logistics system plays a crucial role in preventing disruptions within the supply chain. By identifying potential bottlenecks, inefficiencies, and risks in advance, businesses can implement contingency plans and mitigation strategies to mitigate the impact of disruptions. This proactive approach helps minimize downtime, avoid stockouts, and ensure continuity of operations, even in the face of unforeseen events or disruptions. By fostering resilience and agility within the supply chain, companies can enhance their ability to adapt to changing market conditions and maintain a competitive edge in the long run [1].

    Transportation and logistics are integral components of supply chain management, encompassing a spectrum of activities aimed at ensuring the smooth movement of goods and services from production to consumption. While the terms transportation and logistics are often used interchangeably, they represent distinct aspects of the broader supply chain process [1].

    Transportation primarily focuses on the physical movement of products from one location to another. It involves the actual execution of delivery processes, including considerations such as packaging, route planning, and mode of transport selection. Within transportation operations, several key functions are crucial for effective logistics management. These include operations management, which involves organizing and optimizing processes related to manufacturing and service delivery; vehicle and fleet management, which entails coordinating delivery vehicles to maximize efficiency and resource utilization; and infrastructure administration, which involves securing and maintaining transportation infrastructure such as roads, ports, airports, railways, and pipelines [1].

    In contrast, logistics encompasses a broader scope of activities beyond transportation, encompassing the entire supply chain process from sourcing raw materials to delivering finished products to consumers. While transportation is a critical component of logistics, it is just one aspect of a larger system designed to ensure the timely and efficient flow of goods and services. Within the realm of logistics, various processes contribute to the seamless functioning of the supply chain. These include material sourcing, warehouse receiving, product storage, inventory management, order fulfillment, packaging, shipping, delivery, and distribution [1].

    The distinction between transportation and logistics lies in their respective focuses and scopes. Transportation primarily deals with the physical movement of goods, emphasizing aspects such as route optimization and vehicle management. On the other hand, logistics encompasses a broader range of activities aimed at managing the entire supply chain process, from procurement to distribution, with a focus on optimizing efficiency, timeliness, and customer satisfaction.

    The transport and logistics sector, like many others, faces a myriad of challenges that can significantly impact its operations and effectiveness. The outbreak of the Covid-19 pandemic proved to be a formidable obstacle for companies across the globe, regardless of their size. According to a report from the International Finance Corporation (IFC), both small-to-medium and large logistics companies encountered setbacks as a result of disruptions caused by the pandemic [1]. Lockdowns, travel restrictions, and supply chain disruptions created logistical hurdles that forced companies to adapt rapidly to changing circumstances.

    Among the challenges faced by the transport and logistics industry, rising fuel prices loom large as a persistent concern. The escalation of fuel prices can stem from various factors, with geopolitical tensions and conflicts among major oil-producing nations being significant contributors. These price fluctuations have immediate and far-reaching implications for the transportation sector, impacting operating costs and profit margins. The industry must navigate this volatile landscape, adjusting pricing models and optimizing fuel efficiency to mitigate the financial strain.

    Another pressing issue confronting the industry is the shortage of qualified truck drivers. In the United States, the American Trucking Association reported a historic increase of 80,000 truck driver shortages in 2021 [1]. Factors such as the demanding nature of the profession, the aging workforce, and the toll of stress and loneliness on drivers contribute to this shortfall. To address this challenge, policymakers have introduced initiatives such as the Strengthening Supply Chains Through Truck Driver Incentives Act, which aims to attract and retain new drivers through targeted incentives and support measures.

    Meeting evolving customer expectations poses yet another challenge for the transport and logistics sector. With the rise of e-commerce and on-demand services, consumers expect fast, reliable, and transparent delivery experiences. Retail giants have set high standards for customer satisfaction, prompting logistics companies to innovate and streamline their operations to meet these demands. Failure to adapt to changing consumer preferences can lead to diminished competitiveness and loss of market share in an increasingly competitive landscape.

    Sustainability concerns have also emerged as a significant challenge for the transport and logistics industry. With a growing emphasis on environmental stewardship and corporate social responsibility, consumers are increasingly favouring companies that prioritize sustainability practices. Reducing greenhouse gas emissions, minimizing carbon footprints, and embracing alternative fuels are key objectives for businesses seeking to align with sustainability goals. While these initiatives may entail initial financial investments, they offer long-term benefits in terms of operational efficiency, brand reputation, and market differentiation.

    The transport and logistics sector play a crucial role in the global economy, serving as the backbone of various industries and facilitating the movement of goods and services [3]. However, this sector is also a significant contributor to carbon dioxide emissions, with road-based transport logistics alone responsible for 38% of total emissions in the European Union's transport sector in 2019 [3]. Despite its essential function, the transport and logistics industry faces sustainability challenges, with issues related to corporate social responsibility and sustainability reporting lagging behind in implementation [4]. The sector is urged to adopt more environmentally friendly practices to mitigate its impact on the environment [4].

    Efficiency is a key concern in the transport and logistics sector, with a focus on optimizing delivery routes, enhancing transport systems, and streamlining the warehouse-transport process [5]. Innovations, especially during challenging times like the COVID-19 pandemic, have been instrumental in driving progress within the industry [6]. The pandemic has also highlighted the importance of automation, technology integration, and the need for a sustainable and flexible transportation system in the logistics and transportation sector [7]. These advancements have aimed to improve operational efficiency and meet evolving consumer demands [6].

    Carbon management is another critical aspect that has garnered attention within the logistics and transportation sector, given its significant contribution to global carbon emissions [8]. Despite logistics accounting for 5.5% of global carbon emissions, there has been a lack of specific focus on carbon management within the industry [8]. Addressing carbon emissions and implementing sustainable practices are essential for the sector to align with global environmental goals and reduce its carbon footprint [8].

    The impact of the COVID-19 pandemic on the transportation and logistics industry has been substantial, leading to disruptions in supply chains, changes in consumer behaviour, and the need for strategic adaptations [7]. Strategies such as the introduction of new technologies, collaboration within the industry, and a focus on resilience have been highlighted as crucial for the sector's recovery and future growth [7]. The pandemic has underscored the importance of preparedness and adaptability in ensuring the continuity of operations within the transport and logistics sector [7].

    Logistics infrastructure plays a pivotal role in supporting economic growth and international trade, with well-developed infrastructure contributing to the efficient movement of goods and services [9]. The relationship between logistics infrastructure development and real sector productivity is crucial, as it influences the ease of goods transmission mechanisms and overall sector-wise growth [9]. Enhancing logistics infrastructure can lead to improved efficiency, reduced costs, and increased competitiveness within the transport and logistics sector [9].

    Incorporating sustainability practices, such as green logistics strategies, is essential for the long-term viability of the transport and logistics sector [10]. Establishing green transport corridors and promoting intermodality can help reduce the environmental impact of transportation activities and enhance overall sustainability [10]. Embracing green logistics not only benefits the environment but also aligns with changing consumer preferences for eco-friendly and socially responsible practices [10].

    The transport and logistics sector's response to emerging technologies, such as Intelligent Transportation Systems (ITS) and digital twins, has been instrumental in enhancing operational efficiency and improving decision-making processes [11]. ITS applications in traffic management, public transport, safety management, and logistics have enabled the sector to leverage data-driven insights for better resource utilization and enhanced service delivery [12]. Embracing digital innovations is crucial for staying competitive and meeting the evolving demands of the modern logistics landscape [11].

    Logistics, projected to be the fastest-growing industry between 2023–2030 according to Precedence Research, is witnessing a substantial surge in growth, largely propelled by the exponential rise of e-commerce [13]. With customers' evolving expectations driving shifts in logistics practices, the industry is undergoing a significant transformation. In the UK alone, the logistics industry employs approximately 1.25 million people and is anticipated to become the country's fastest-growing sector, as indicated by the Office for National Statistics (ONS) [13]. Similarly, in the US and Europe, the freight and logistics markets are expected to witness remarkable growth, with projections reaching 1.62 trillion US dollars and 1.26 trillion euros, respectively [13]. This growth is particularly evident in the sea and inland waterway segments, driven by infrastructure investments from key European countries such as Germany, France, and Italy.

    The importance of logistics transformation lies in its ability to manage increasingly complex networks and streamline data and document management processes to enhance efficiency and productivity. As businesses scale up, the need for seamless data management and talent management becomes paramount. Enterprise Content Management (ECM) systems play a crucial role in this regard, providing a centralized platform for accessing real-time information across global operations. DHL exemplifies the significance of ECM platforms, utilizing modern technologies to manage a diverse range of documents across various operational domains. By leveraging ECM systems, organizations can enhance scalability, data management, and talent retention, thereby driving innovation and competitiveness in the logistics landscape [13].

    Despite the growing emphasis on digital transformation, a significant portion of shipping and logistics firms have yet to formulate digital strategies. According to S&P Global, 34% of firms do not have a digital transformation strategy in place, although they are considering one [13]. This highlights the urgent need for industry-wide adoption of digital-enabling technologies to overcome barriers such as skill shortages and enhance operational efficiency. Cloud computing emerges as a pivotal technology for driving digital transformation in the logistics sector, offering unparalleled scalability, accessibility, and security. By migrating to cloud-based ECM platforms, organizations can streamline collaboration, facilitate real-time decision-making, and ensure compliance with evolving regulatory standards.

    Supply chain optimization is another critical focus area for logistics organizations, with Gartner reporting that 38% of enterprises are prioritizing the optimization of end-to-end processes. In an era characterized by growing complexity and volatility, fine-tuning operations across warehouses, inventory management, and delivery processes is essential for enhancing business performance and resilience. Automation and intelligent content management solutions play a central role in this endeavour, enabling organizations to automate workflows, streamline document management, and drive cost savings. For instance, global leader SEW-EURODRIVE achieved significant cost and time savings by harnessing the power of an Intelligent Content Automation platform, underscoring the transformative potential of advanced technologies in logistics optimization [13].

    Looking ahead, artificial intelligence (AI) is poised to revolutionize the logistics industry, with 50% of supply chain organizations expected to invest in AI-powered applications and advanced analytics through 2024, according to Gartner [13]. As the COVID-19 pandemic underscores the need for agile decision-making and operational resilience, AI-powered solutions offer unprecedented capabilities for extracting actionable insights from vast amounts of data. By harnessing AI for process automation, predictive analytics, and intelligent decision-making, logistics organizations can drive innovation, enhance efficiency, and stay ahead of the curve in an increasingly competitive market landscape.

    Real-time supply chain visibility emerges as a strategic imperative for logistics organizations, with 70% of companies prioritizing it as one of their top three strategic goals, according to Geodis [13]. Despite the growing demand for visibility, only a fraction of companies have achieved full supply chain visibility, highlighting the need for improved communication and collaboration among supply chain partners. ECM systems play a crucial role in enhancing visibility by serving as centralized repositories for critical documents and data, enabling stakeholders to access up-to-date information and respond quickly to changing market dynamics.

    In light of these trends, warehouse automation is poised to emerge as a key priority for logistics organizations, with more than 80% of warehouses currently lacking automation. However, as businesses recognize the imperative of automating and optimizing processes to meet customer demands and scale operations, investments in warehouse automation are expected to increase significantly in the coming years. By embracing automation and optimization technologies, organizations can enhance operational efficiency, minimize human error, and drive cost savings, thereby positioning themselves for success in an increasingly digital and competitive marketplace [13].

    Transport and logistics managers play a crucial role in overseeing the movement of goods and ensuring efficient operations within the supply chain. To effectively manage transportation and logistics processes, these professionals need to possess a diverse skill set and knowledge base. Here are some key areas of expertise that transport and logistics managers need to know:

    Supply Chain Management: Understanding the entire supply chain process, from sourcing raw materials to delivering finished products to customers, is essential for transport and logistics managers. They should be familiar with supply chain concepts such as inventory management, demand forecasting, and supplier relationship management.

    Transportation Modes and Regulations: Transport and logistics managers need to have in-depth knowledge of various transportation modes, including road, rail, air, and sea. They should be well-versed in transportation regulations and compliance requirements, both domestically and internationally, to ensure the safe and legal movement of goods.

    Route Optimization and Planning: Efficient route planning is critical for minimizing transportation costs and maximizing delivery efficiency. Transport and logistics managers should be proficient in route optimization techniques and use advanced software tools to plan and manage transportation routes effectively.

    Warehouse Management: Warehouse operations are an integral part of the logistics process. Transport and logistics managers need to understand warehouse layout and design, inventory management principles, and warehouse technologies to optimize storage space and streamline operations.

    Risk Management: Transport and logistics managers must be able to identify and mitigate potential risks within the supply chain, such as disruptions due to natural disasters, geopolitical events, or labour strikes. They should have contingency plans in place to minimize the impact of disruptions on operations.

    Technology and Data Analytics: Embracing technology and data analytics is essential for modern transport and logistics managers. They should be familiar with transportation management systems (TMS), warehouse management systems (WMS), and other digital tools to track shipments, analyse data, and make informed decisions.

    Customer Service and Communication: Providing excellent customer service is paramount in the transportation and logistics industry. Transport and logistics managers should have strong communication skills to liaise with customers, suppliers, and internal teams effectively. They should be responsive to customer needs and capable of resolving any issues that may arise during the transportation process.

    Environmental Sustainability: With increasing awareness of environmental issues, transport and logistics managers need to prioritize sustainability initiatives within their operations. They should explore ways to reduce carbon emissions, minimize waste, and adopt eco-friendly transportation practices to contribute to a greener supply chain.

    At its essence, logistics management serves as a critical component of supply chain management, orchestrating the seamless flow of goods, services, and information from the point of origin to the point of consumption to meet customer demands. This multifaceted domain is indispensable for maintaining operational efficiency across various stages, encompassing order processing, inventory management, transportation, and more. To navigate this complex landscape effectively, strategic planning and data-driven decision-making are paramount, ensuring that resources are optimized to meet customer requirements while minimizing unnecessary expenses [14].

    The foundation of logistics management rests on seven essential functions, each integral to the smooth operation of any logistics operation. These functions encompass a broad spectrum of activities, from order processing to product packaging, all aimed at ensuring the timely and efficient delivery of products to end customers. Industries spanning e-commerce to manufacturing rely on these core functions to uphold payment and delivery terms, foster customer satisfaction, and sustain a competitive edge in the market.

    Order processing stands as a fundamental logistics function, bridging inventory management with customer requirements by receiving, fulfilling, and verifying customer orders. Effective order processing not only improves customer experience but also ensures future customer commitments can be met through adequate inventory levels and replenishment capacity. Likewise, product and material handling logistics involve the movement, protection, and storage of goods throughout the supply chain, ensuring safe transit and maintaining product quality while optimizing labour efficiency.

    Inventory control management serves as a cornerstone of logistics operations, balancing stock levels to meet customer orders without excess that ties up resources. Beyond cost reduction, inventory control contributes to just-in-time inventory systems, enhancing responsiveness to market changes and streamlining supply chain strategy. Storage and warehouse logistics play a crucial role in optimizing space and accessibility, directly influencing order fulfillment and customer satisfaction by ensuring products are readily available for packing and shipping.

    Transportation and delivery management logistics are pivotal in orchestrating logistics operations, involving decisions related to transport modes, routes, and costs. Integration with other logistics functions reduces costs while maintaining delivery effectiveness, navigating complex transportation networks with regulatory compliance and cost optimization. Packaging also holds significance, protecting products during transit, complying with customs regulations, and influencing customer experience and satisfaction.

    Leveraging inventory management software and advanced analytics tools revolutionizes supply chain management, providing insights into logistics operations and enabling data-driven decisions. Real-time data optimization extends into transportation management and customer order tracking, offering a holistic approach to logistics management driven by actionable insights and enhanced efficiency.

    Chapter 2

    Sectors within Transport and Logistics

    The transport and logistics industry is a vital sector comprising companies that offer services for the movement of people or goods from one location to another. Within the framework of the Global Industry Classification Standard (GICS), transport is categorized under the industrials sector, reflecting its fundamental role in supporting economic activities and facilitating trade [15]. This sector encompasses a diverse range of industries, each specializing in different modes of transportation and related infrastructures. Among these are logistics, air freight or airlines, marine transport, road transport, and rail transport, each playing a crucial role in the global movement of goods and people.

    Logistics, as a significant component of the transport and logistics industry, focuses on the planning, coordination, and management of the flow of goods, information, and resources throughout the supply chain. It involves activities such as warehousing, inventory management, transportation optimization, and distribution. Logistics companies play a pivotal role in ensuring the efficient and timely delivery of products to their destinations, contributing to the smooth functioning of supply chains across various industries.

    Air freight or airlines represent another integral aspect of the transport and logistics industry, providing rapid transportation services for both passengers and cargo. Air transport offers unparalleled speed and connectivity, making it ideal for time-sensitive shipments, perishable goods, and long-distance travel. Airlines operate extensive networks of routes and destinations, connecting cities and countries worldwide and facilitating global trade and tourism.

    Marine transport, encompassing shipping and maritime logistics, is essential for the movement of goods across oceans and waterways. Ships and vessels transport vast quantities of cargo, including raw materials, commodities, and manufactured goods, between ports and terminals worldwide. Maritime transport is crucial for international trade, as the majority of global trade by volume is conducted through seaborne shipping, making ports and shipping lanes vital nodes in the global supply chain.

    Road transport and rail transport play indispensable roles in the transport and logistics industry, providing essential links between production centres, distribution hubs, and end consumers. Road transport, including trucks and vans, is responsible for the majority of inland freight transportation, delivering goods to businesses, retailers, and households. Rail transport, on the other hand, offers an efficient and environmentally friendly mode of transportation for bulk cargo, raw materials, and intermodal freight, connecting industrial centres and supporting economic development along rail corridors.

    The transport and logistics industry encompasses a wide range of sectors that work together to facilitate the movement of goods, services, and people from one location to another. These sectors include:

    Road Transport: This sector involves the transportation of goods and passengers by road, including trucks, vans, buses, and other vehicles. Road transport is crucial for the movement of goods within cities, regions, and countries, and includes both freight and passenger transportation services.

    Rail Transport: Rail transport involves the movement of goods and passengers by trains on railway tracks. It plays a vital role in long-distance freight transportation, as well as commuter and intercity passenger travel. Rail transport is known for its efficiency, capacity, and environmental sustainability.

    Maritime Transport: Maritime transport involves the transportation of goods and passengers by sea using ships, vessels, and boats. This sector includes container shipping, bulk cargo transportation, ferry services, cruise lines, and offshore operations. Maritime transport is essential for international trade, connecting ports and facilitating global supply chains.

    Air Transport: Air transport involves the transportation of goods and passengers by airplanes and helicopters. It is known for its speed, efficiency, and ability to connect distant locations. Air transport is crucial for express delivery services, perishable goods, time-sensitive cargo, and international passenger travel.

    Logistics Services: Logistics services encompass a wide range of activities related to the management and coordination of transportation, warehousing, inventory, and distribution. This sector includes freight forwarding, third-party logistics (3PL) providers, supply chain management firms, customs brokerage, warehousing, and distribution centres.

    Supply Chain Management: Supply chain management (SCM) involves the planning, coordination, and optimization of activities related to the procurement, production, storage, and distribution of goods and services. It includes functions such as demand forecasting, inventory management, order fulfillment, and supplier relationship management.

    Freight Forwarding: Freight forwarding involves the organization and coordination of shipments on behalf of shippers, including arranging transportation, customs clearance, documentation, and insurance. Freight forwarders act as intermediaries between shippers and carriers to ensure the smooth movement of goods from origin to destination.

    Warehousing and Distribution: Warehousing and distribution involve the storage, handling, and distribution of goods within facilities such as warehouses, distribution centres, and fulfillment centres. This sector includes activities such as inventory management, order picking, packing, and shipping to fulfill customer orders.

    Courier and Express Delivery Services: Courier and express delivery services provide fast, door-to-door delivery of parcels, documents, and small packages. This sector includes companies such as FedEx, UPS, DHL, and other courier companies that specialize in time-sensitive deliveries.

    Public Transport: Public transport includes services such as buses, trains, subways, trams, and ferries that provide transportation to the general public. Public transport plays a crucial role in urban mobility, commuter travel, and reducing traffic congestion and pollution in cities.

    Road transport stands as a cornerstone within the broader spectrum of the transportation and logistics industry, playing a pivotal role in the movement of goods and passengers across cities, regions, and countries. This sector encompasses a diverse array of vehicles, including trucks, vans, buses, and other motorized vehicles, which form the backbone of road-based transportation networks worldwide. Road transport is indispensable for facilitating commerce, trade, and mobility, serving as a primary mode of transportation for both freight and passengers.

    Figure 1: Road transport (freight). Public domain, via Wikimedia Commons.

    Figure 1: Road transport (freight). Public domain, via Wikimedia Commons.

    In the realm of freight transportation, road transport serves as a vital link in the supply chain, enabling the seamless movement of goods from production facilities to distribution centres, retailers, and ultimately, consumers. Trucks and vans, in particular, are instrumental in transporting a wide range of commodities, including raw materials, finished products, perishable goods, and consumer goods, among others. With their flexibility, accessibility, and door-to-door delivery capabilities, road transport vehicles provide a crucial last-mile connection, ensuring that goods reach their intended destinations efficiently and on time.

    Figure 2: Road transport (freight) - Typical Road Train, Australia. B-train with two dolly/semi units.. Thomas Schoch, CC BY-SA 3.0, via Wikimedia Commons.

    Figure 2: Road transport (freight) - Typical Road Train, Australia. B-train with two dolly/semi units.. Thomas Schoch, CC BY-SA 3.0, via Wikimedia Commons.

    Moreover, road transport plays a significant role in supporting the functioning of urban and interurban passenger transportation systems, catering to the mobility needs of individuals and communities. Buses, coaches, and other forms of public transportation provide essential services for commuters, students, tourists, and other travellers, offering a cost-effective and accessible mode of transit within cities and across long distances. Additionally, private vehicles, including cars and motorcycles, contribute to the mobility of individuals, families, and businesses, facilitating personal travel, commuting, and leisure activities.

    Figure 3: Road transport (passenger) - BYD electric bus on line 1 in Eslöv. Barcaviktor25, CC BY-SA 4.0, via Wikimedia Commons.

    Figure 3: Road transport (passenger) - BYD electric bus on line 1 in Eslöv. Barcaviktor25, CC BY-SA 4.0, via Wikimedia Commons.

    The importance of road transport extends beyond its role in facilitating economic activities and mobility to encompass broader societal benefits. Efficient road transportation networks contribute to social integration, enabling access to education, healthcare, employment opportunities, and recreational facilities. Moreover, road transport plays a critical role in emergency response and disaster relief efforts, facilitating the rapid movement of aid supplies, medical personnel, and equipment to affected areas during crises and natural disasters.

    However, road transport also presents various challenges and considerations, including congestion, traffic accidents, environmental impact, and infrastructure maintenance. Addressing these challenges requires a holistic approach that integrates technological innovations, policy interventions, and sustainable practices to enhance the efficiency, safety, and sustainability of road transportation systems. Despite these challenges, road transport remains an indispensable component of the transportation and logistics industry, serving as a vital artery that connects communities, businesses, and economies, driving growth, development, and prosperity.

    Rail transport stands as a fundamental pillar within the realm of transportation and logistics, representing a mode of transportation that involves the movement of goods and passengers by trains along dedicated railway tracks. This mode of transport serves as a critical component of both freight logistics and passenger travel, offering a range of benefits including efficiency, capacity, and environmental sustainability. Rail transport networks span vast distances, connecting cities, regions, and countries, and play a pivotal role in facilitating long-distance freight transportation and commuter and intercity passenger travel.

    Figure 4: Rail (freight) - Canada National EMD SD70M-2 8015, EMD SD75I 5690 and EMD SD60F 5517 with a freight train between Hinton and Jasper, Canada. Kabelleger / David Gubler, CC BY-SA 4.0, via Wikimedia Commons.

    Figure 4: Rail (freight) - Canada National EMD SD70M-2 8015, EMD SD75I 5690 and EMD SD60F 5517 with a freight train between Hinton and Jasper, Canada. Kabelleger / David Gubler, CC BY-SA 4.0, via Wikimedia Commons.

    One of the primary functions of rail transport is the movement of freight over long distances, making it an indispensable mode for the transportation of goods such as raw materials, commodities, manufactured products, and bulk cargo. Rail freight services are renowned for their efficiency and capacity to transport large volumes of goods economically, particularly over long distances. Rail transport networks form an integral part of global supply chains, serving industries ranging from agriculture, mining, and manufacturing to retail and logistics, and contributing to the efficient movement of goods across domestic and international markets.

    In addition to its role in freight transportation, rail transport serves as a vital mode of passenger travel, providing essential commuter and intercity transportation services. Rail passenger services offer numerous advantages, including speed, reliability, and convenience, making them an attractive option for travellers seeking efficient and sustainable alternatives to road and air travel. Commuter rail systems serve urban and suburban areas, facilitating daily travel for workers, students, and residents, while intercity passenger rail services connect major cities and regions, offering a comfortable and environmentally friendly mode of long-distance travel.

    Figure 5: Rail (passenger) - SNCB Desiro ML (Class AM08 08197) at Antwerp Central Station level -2 platform 22 looking towards the main hall. Trougnouf, CC BY 4.0, via Wikimedia Commons.

    Figure 5: Rail (passenger) - SNCB Desiro ML (Class AM08 08197) at Antwerp Central Station level -2 platform 22 looking towards the main hall. Trougnouf, CC BY 4.0, via Wikimedia Commons.

    Rail transport is renowned for its environmental sustainability, offering significant advantages over other modes of transportation in terms of energy efficiency and emissions reduction. Trains are inherently more fuel-efficient than trucks and cars, consuming less energy per ton-mile of freight or passenger-mile travelled. Additionally, rail transport produces fewer greenhouse gas emissions and air pollutants compared to road and air transport, making it an environmentally friendly mode of transportation that contributes to efforts to mitigate climate change and reduce air pollution.

    Despite its numerous benefits, rail transport also presents various challenges and considerations, including infrastructure maintenance, capacity constraints, and competition from other modes of transportation. Addressing these challenges requires ongoing investment in rail infrastructure, technology, and regulatory frameworks to enhance the efficiency, safety, and sustainability of rail transport networks. Overall, rail transport remains a vital component of the transportation and logistics industry, offering efficient, sustainable, and reliable solutions for the movement of goods and passengers over long distances.

    Maritime transport stands as a cornerstone of global commerce, encompassing the transportation of goods and passengers by sea using a diverse array of vessels, including ships, boats, and other maritime craft. This sector encompasses a wide range of activities, including container shipping, bulk cargo transportation, ferry services, cruise lines, and offshore operations, each playing a distinct role in facilitating maritime transport and supporting various industries and economic activities. Maritime transport is indispensable for international trade, serving as a vital link in global supply chains and connecting ports worldwide, thereby facilitating the exchange of goods, raw materials, and commodities between countries and regions.

    One of the primary functions of maritime transport is the movement of goods across vast distances, making it an essential mode for international trade and commerce. Container shipping, in particular, has revolutionized global trade by enabling the efficient and cost-effective transportation of goods in standardized containers, facilitating the movement of manufactured products, raw materials, and consumer goods between production centres, ports, and markets worldwide. Bulk cargo transportation, including the shipment of commodities such as coal, grain, oil, and minerals, also forms a significant part of maritime transport, supporting industries ranging from agriculture, mining, and energy to manufacturing and construction.

    Figure 6: Cargo ship Corona J I saw during my vacations at Puerto Cortes, the main Port of Honduras. Luis Alfredo Romero, CC BY-SA 4.0, via Wikimedia Commons.

    Figure 6: Cargo ship Corona J I saw during my vacations at Puerto Cortes, the main Port of Honduras. Luis Alfredo Romero, CC BY-SA 4.0, via Wikimedia Commons.

    In addition to its role in freight transportation, maritime transport serves as a vital mode of passenger travel and leisure, encompassing ferry services, cruise lines, and maritime tourism. Ferry services provide essential transportation links between islands, coastal communities, and ports, offering a convenient and reliable mode of transit for commuters, travellers, and vehicles. Cruise lines cater to leisure travellers seeking immersive maritime experiences, offering luxury accommodations, amenities, and entertainment aboard cruise ships that traverse the world's oceans, rivers, and seas, providing passengers with unique travel experiences and opportunities for exploration and adventure.

    Figure 7: Cruise ship, CARNIVAL VISTA - IMO 9692569, in Willemstad, Curaçao. Photo: Gordon Leggett/Wikimedia Commons.

    Figure 7: Cruise ship, CARNIVAL VISTA - IMO 9692569, in Willemstad, Curaçao. Photo: Gordon Leggett/Wikimedia Commons.

    Maritime transport plays a critical role in supporting offshore operations, including offshore exploration and production activities in the oil and gas industry, offshore wind energy projects, and marine research and exploration endeavours. Specialized vessels and platforms are deployed to offshore locations to conduct drilling, extraction, and construction activities, contributing to the development of offshore resources and renewable energy sources, as well as scientific research and exploration of marine ecosystems and resources.

    Despite its numerous benefits, maritime transport also presents various challenges and considerations, including navigational safety, environmental impact, and regulatory compliance. Addressing these challenges requires the implementation of stringent safety standards, environmental protection measures, and international regulations governing maritime operations, as well as investments in technology, infrastructure, and workforce training to enhance the efficiency, safety, and sustainability of maritime transport networks. Overall, maritime transport remains a vital component of the transportation and logistics industry, serving as a lifeline for global trade, economic development, and connectivity, while also offering unique opportunities for travel, exploration, and leisure activities on the high seas.

    Renowned for its unparalleled speed, efficiency, and ability to traverse vast distances, air transport serves as a critical link in global supply chains and facilitates connectivity between distant locations worldwide. This mode of transport plays an indispensable role in various industries and economic activities, particularly in the transportation of time-sensitive cargo, perishable goods, and express delivery services, as well as international passenger travel.

    One of the primary functions of air transport is the rapid movement of goods and cargo, making it an essential mode for express delivery services and time-sensitive shipments. Air freight services enable the swift transportation of goods between airports, facilitating just-in-time delivery, inventory management, and supply chain optimization for businesses across industries. High-value and perishable goods, including pharmaceuticals, electronics, fresh produce, and seafood, rely on air transport for expedited delivery to global markets, ensuring product freshness, quality, and shelf life while minimizing transit times and inventory holding costs.

    Figure 8: Air transport - Emirates Airbus A380-861 (reg. A6-EER, msn 139) at Munich Airport (IATA: MUC; ICAO: EDDM) departing 26L. Julian Herzog, CC BY 4.0, via Wikimedia Commons.

    Figure 8: Air transport - Emirates Airbus A380-861 (reg. A6-EER, msn 139) at Munich Airport (IATA: MUC; ICAO: EDDM) departing 26L. Julian Herzog, CC BY 4.0, via Wikimedia Commons.

    In addition to its role in freight transportation, air transport serves as a vital mode of passenger travel, offering fast, convenient, and efficient air travel options for domestic and international journeys. Commercial airlines operate a vast network of routes connecting cities, regions, and countries worldwide, providing travellers with seamless access to destinations and facilitating business travel, tourism, and leisure activities. Air transport offers numerous advantages for passengers, including time savings, comfort, and accessibility, making it a preferred mode of travel for both business and leisure travellers seeking expedited and hassle-free transportation options.

    Air transport plays a critical role in supporting international trade and economic development by facilitating the movement of goods and people across borders and continents. Cargo airlines operate global networks of air cargo hubs and freighter aircraft, transporting goods between production centres, distribution centres, and markets worldwide, thereby enabling businesses to access global markets and meet customer demands efficiently. Commercial airlines operate scheduled passenger services connecting major cities and destinations worldwide, contributing to the growth of tourism, business travel, and cultural exchange, while also fostering economic growth and prosperity.

    Despite its numerous benefits, air transport also presents various challenges and considerations, including safety, security, environmental impact, and regulatory compliance. Addressing these challenges requires the implementation of stringent safety and security measures, environmental protection initiatives, and international regulations governing air transport operations. Investments in technology, infrastructure, and workforce training are essential to enhance the efficiency, safety, and sustainability of air transport networks, ensuring the continued viability and growth of this critical mode of transportation within the broader transportation and logistics industry.

    Logistics services represent a crucial facet of the transportation and logistics industry, encompassing a diverse array of activities aimed at managing and coordinating the movement and storage of goods throughout the supply chain. This sector plays a pivotal role in ensuring the efficient flow of products from manufacturers to end customers, encompassing various services such as freight forwarding, third-party logistics (3PL) providers, supply chain management firms, customs brokerage, warehousing, and distribution centres. Logistics services are essential for businesses seeking to streamline their operations, optimize inventory management, and enhance the overall efficiency and effectiveness of their supply chain processes.

    Freight forwarding stands as a fundamental component of logistics services, involving the transportation of goods from one location to another via various modes of transport, including air, sea, rail, and road. Freight forwarders act as intermediaries between shippers and carriers, managing the logistics of cargo transportation, arranging for transportation services, and handling documentation, customs clearance, and other logistics-related tasks on behalf of their clients. These services enable businesses to navigate the complexities of international trade and transportation, ensuring the timely and cost-effective delivery of goods to their intended destinations.

    Third-party logistics (3PL) providers offer comprehensive logistics solutions to businesses seeking to outsource their logistics operations and supply chain management functions. These providers offer a range of services, including transportation, warehousing, inventory management, order fulfillment, and distribution, allowing businesses to focus on their core competencies while leveraging the expertise and resources of third-party logistics experts. 3PL providers play a vital role in optimizing supply chain performance, reducing logistics costs, and enhancing overall operational efficiency for their clients, making them indispensable partners for businesses across industries.

    Supply chain management firms specialize in the strategic planning, coordination, and optimization of supply chain activities, encompassing procurement, production, inventory management, logistics, and distribution. These firms work closely with businesses to design and implement customized supply chain solutions tailored to their specific needs and objectives, helping them achieve greater visibility, agility, and responsiveness in their supply chain operations. Supply chain management firms leverage advanced technologies, data analytics, and industry best practices to optimize supply chain performance, minimize risks, and drive continuous improvement across the supply chain.

    Customs brokerage services play a crucial role in facilitating international trade by managing customs clearance processes, import and export documentation, and compliance with customs regulations and requirements. These services help businesses navigate the complexities of international trade regulations, tariffs, and duties, ensuring the smooth and efficient movement of goods across borders while minimizing delays, costs, and compliance risks. Customs brokers act as intermediaries between importers/exporters and customs authorities, representing their clients' interests and facilitating the timely clearance of goods through customs checkpoints.

    Warehousing and distribution centres serve as vital nodes within the logistics network, providing storage, handling, and distribution services for goods at various stages of the supply chain. These facilities play a critical role in inventory management, order fulfillment, and customer service, enabling businesses to store, consolidate, and distribute goods efficiently and effectively. Warehousing and distribution centres utilize advanced technologies and automation systems to optimize storage space, enhance inventory accuracy, and improve order processing and fulfillment capabilities, supporting the seamless flow of goods through the supply chain and ensuring timely delivery to customers.

    Supply chain management (SCM) stands at the core of the modern business landscape, encompassing a broad spectrum of activities aimed at optimizing the flow of goods and services from suppliers to end customers. At its essence, SCM involves the strategic planning, coordination, and integration of various supply chain processes

    Enjoying the preview?
    Page 1 of 1