10 Qualities of Influential People: How to Inspire Yourself and Others to Greatnes
By Brian Tracy
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About this ebook
Bestselling author and world-renowned speaker Brian Tracy teaches readers how to become influential.
A person will only move, change, take an action of any kind, or be influenced if they feel that they are going to be better off afterwards. While influential people come from all income levels, races, genders, backgrounds, and personality styles they do share 10 unique qualities in common:
- Great communicators
- Sincere
- Goal-Oriented
- Well-informed
- Well-prepared
- They love people more than gadgets
- Great integrity
- Well-mannered
- Great Attitude
- They persevere in the face of difficulty
Brian Tracy
Brian Tracy is Chairman and CEO of Brian Tracy International, a company specializing in the training and development of individuals and organizations. Brian Tracy has consulted for more than 1,000 companies and addressed more than 5,000,000 people in 5,000 talks and seminars throughout the US, Canada, and 55 other countries worldwide. As a Keynote speaker and seminar leader, he addresses more than 250,000 people each year. He has studied, researched, written and spoken for 30 years in the fields of economics, history, business, philosophy and psychology. He is the top selling author of over 45 books that have been translated into dozens of languages. He has written and produced more than 300 audio and video learning programs, including the worldwide, best-selling Psychology of Achievement, which has been translated into more than 20 languages. He speaks to corporate and public audiences on the subjects of Personal and Professional Development, including the executives and staff of many of America's largest corporations. His exciting talks and seminars on Leadership, Selling, Self-Esteem, Goals, Strategy, Creativity and Success Psychology bring about immediate changes and long-term results.
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10 Qualities of Influential People - Brian Tracy
Introduction
The Many Faces of Influence
One of the best definitions of influence that I’ve heard recently is moving. Moving, in this sense, means taking a person from one way of thinking to another.
If you look back 6,000 years, you will see that human beings have one primary motivation: improvement. All attempts to sell and all attempts to buy are intended to improve one’s condition in some way.
We call this the ABC theory of motivation. A
stands for antecedents, which is where you are before you are influenced; B
are the behaviors that you take as a result of influence; C
are the consequences. The formula is that 15 percent of your actions are determined by antecedents—previous events—and 85 percent of your motivation to move, to change, comes from the anticipated consequences.
The ABC Theory of Motivation
A stands for Antecedents
B stands for Behaviors
C stands for Consequences
What, then, is the starting point for gaining access to this unused treasure? The first step is to realize that it is there. You have more potential than you can use in a hundred lifetimes. Millions of people all over the world have gone from rags to riches, become millionaires and billionaires, in a single lifetime. What they have done, you can do as well. I will show you what other people, starting with nothing, did that transformed their lives. It turned the switch and opened the door. Even an average person who follows certain steps in a systematic and orderly way will become influential.
My late friend Og Mandino, author of The Greatest Salesman in the World, once said to me, Brian, there are no secrets of success. There are simple rules and principles that have been discovered and rediscovered throughout all of human history. All you have to do is learn and practice them, and you’ll get the same results as the most successful companies.
Surprise, surprise—this process works. To influence people, you need to take a certain series of steps. If you do this in the right way, people will be open to your influence. In fact, they will want to be influenced by you; they will seek your guidance and direction. You’ll get results beyond any you’ve ever thought possible.
The words influence and persuasion are often treated as if they’re synonymous, but I think they are different. You can influence people without trying to persuade them of anything—just by being a particular kind of person. One example is the role model: someone whom other people observe and imitate. People who believe that you are a person of character, clarity, and conviction will be much more influenced by you than if they believe otherwise.
Parents are responsible for 40 to 50 percent of a child’s habits. Children are greatly influenced, not just by their parents’ efforts at persuasion, but also by their behavior. Your children will behave toward people in their world the way you behave toward people in your world—especially your spouse. Someone once said, The kindest thing that a man can do for his children is to love their mother.
My wife and I understood these principles when we got married. My children have always seen my wife and me show each other a high level of respect. All of them in turn have grown up to marry people that they respected and who respected them, and they all treat these spouses and children the same way. They also treat other people well and expect to be treated well in return.
In his book In Search of Excellence, Tom Peters emphasized that a parent can change a child’s psychological dynamic just by being an example. Children may ignore what you say, but they watch everything that you do, which they absorb through the skin. If you treat your children with respect, they will treat others the same way and will expect to be treated with respect too. As a parental role model, you have tremendous influence.
Persuasion, on the other hand, is convincing a person to behave in a way they would not have otherwise behaved. Because people do things for their own reasons, not for yours, your goal is to find out what they want and to show them the fastest and simplest way to get it.
As we can see, sometimes influence has little to do with words at all. You don’t say anything: you use the law of indirect effort. If you want to impress a person, the fastest way is to be impressed by them. If you want a person to like you, the fastest way is for you to like them. The more you can be impressed by someone and find them valuable and important, the more they start to think of you as an interesting and charismatic person.
Use the Law of Indirect Effort. If you want to impress a person, the fastest way is to be impressed by them.
You can easily judge the character of a man by how he treats those who can do nothing for him.
—Johann Wolfgang von Goethe
This all goes back to the basic rule: who is everyone’s favorite person? Themselves. Whom do people think about 99 percent of the time? Themselves. A person who’s sitting with a toothache can be surrounded by a crowd, but he’s thinking more about that toothache than about everybody around him, the news of the day, or what’s on television. His sore tooth preoccupies 99 percent of his mental activity.
No one can have any influence over you unless you want something from them, something that you want them to do for you, or something that you want them not to do to you. If a person cannot change your life in any way, they have very little influence over you. Indeed the great German poet and philosopher Johann Wolfgang von Goethe said, You can easily judge the character of a man by how he treats those who can do nothing for him.
Imagine walking down the street. There’s a homeless person who’s obviously not in their right mind, and they’re shouting at you and everybody else as they walk along. This person has no influence over you, because there’s nothing they can do to you or for you; they can’t help you or hurt you in any way.
By contrast, someone at a higher level in your organization can do a great deal to hurt or help you. One form of power in an organization is position power. A person with position power can have tremendous influence over us because they can do something to us or for us, or stop something being done to or for us.
That’s why subordinates suck up to a new boss. The boss arrives on Monday morning; people get in early, and they’re happy to see the boss. They bring the boss a cup of coffee and ask, How can I help you? What can I do for you? Is there anything that you need?
Or they immediately try to position themselves: I am the top salesman in this company, my sales are higher than anyone else’s, so I’m usually the critical factor in making sales quota in this office. I’m really looking forward to working with you.
You want to establish yourself with the boss, because bosses have power—they can hand out offices; they can give you the right to wear different clothes; they can grant time off. Their position power is very strong. You may never have met or spoken to this person before, but they have influence over you because of their position. With that comes the power to do things for you or against you, to help you or to hurt you.
Human beings are focused on expediency. The deepest level of expediency is, first of all, safety. You want to be safe, especially in your job. The second level is security. When I’ve been brought in as the president of a company (as I have a number of times), everybody immediately recognizes that I now control who sits in what office, who has what job, who goes to a meeting, and who has what position. People are vying for my favor because I can help or hurt them in some way.
Two types of organizational power
Position power—a form of power that accrues to you as a result of your level in the organization. Such power can be given and taken away by others.
Ascribed power—a form of power that accrues to you as a result of how good you are at what you do. Such power cannot be taken away by others—you carry it with you.
We had a striking illustration of position power several years ago in the United States. Before the presidential election of 2016, millions of people were completely convinced that the man who was eventually elected president was going to lose in a landslide. Influencers were making plans and passing out the power that they thought they would have when the new presidential dynamic took place after November 8.
The next day, the game had changed completely; the whole calculation was different. Now, completely unexpectedly, a new person was about to become the president of the United States.
Everybody was shocked. The influence and persuasion dynamics of the entire country, and of the world, were overturned. People were reeling and backing up: those who had been stridently taking one position were now stridently taking another. Power suddenly shifted. In a matter of hours, as people watched the electoral map, they realized that the dreams, fantasies, hopes, and wishes of 160 million members of the electorate had suddenly changed forever. It can happen very quickly.
Some corporations get into trouble because the chief executive officer has made bad decisions, which have led to large losses. The board of directors steps in and appoints a new president, who then appoints new subordinates. Suddenly all the old powers-that-be are out the door.