The Consumer Complaints Database That Could Disappear From View
Consumer Financial Protection Bureau chief Mick Mulvaney says he may shut down public access to more than a million complaints Americans have made about financial institutions.
When a consumer has a complaint about a bank, whether it's dealing with a mortgage or a credit card, right now there's a place to lodge that complaint online.
It's easy to click around and search for other similar complaints. And it's consumers can use when trying to weigh whether to do business with a particular bank or other kind of
