GURU FOR OPERATIONS & IT TEAMS

AI-powered solutions for smarter, more efficient ops & IT teams

All the answers.

Guru centralizes your operations & IT teams’ knowledge, making it easy to find, document, and share content right where they work

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Join the thousands of companies that use and love Guru

Guru gives your team a central home base for processes, policies, and more so employees always know where to look and ensure your team sees can’t-miss info.

Guru syncs with your help center and other tools to keep info and resources up-to-date, while freeing your team from manual updates and version control challenges.

Tired of answering the same questions over and over? Guru delivers instant answers to common employee questions right where they’re asking so your team can focus on the bigger stuff.

Get answers from every app your ops & IT teams use

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Find answers, document policies, and share updates all in one place

Find reliable answers instantly, right where you work

Designed for the way Ops & IT teams work today, Guru brings together the best features of AI search, wikis, and intranets into one easy-to-use platform. Connect your company’s apps, chats, and docs so your ops & IT teams can quickly find the answers they need without sifting through scattered documents—all while keeping everyone else informed on operation and IT-related information. Whether you’re in Slack, ChatGPT, or any web-based app, Guru delivers instant answers right where you’re working.

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Guru works alongside:

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Get context-rich answers tailored to each employee, not just generic search results

Guru’s Knowledge Agents don’t just fetch generic search results—they supercharge search by filtering out the noise and delivering personally tailored answers. By understanding the context of the question and the person asking, Agents deliver precise, topic-specific insights sourced from the most reliable and applicable content. Instead of digging through scattered and outdated documentation, Knowledge Agents deliver fine-tuned answers directly in your workflow so your teams spend less time answering repeat questions and more time working on what matters.

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Document what you need, connect the rest—Guru brings it all together

Whether pulling from connected tools or storing content in Guru, workers get instant access to the information they need. Guru’s intuitive editor makes documenting and structuring key information in one place easy. Use AI content assist to generate, summarize, refine, and translate content. Embed videos, PDFs, and other files for added context, then collaborate seamlessly with shared drafts and in-line commenting.

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Share updates easily and give teams a go-to home base to find the info they need

Keep everyone on the same page with Guru’s Custom Pages. Ops & IT teams can create dedicated spaces for teams or projects where important and relevant information can be organized and highlighted. Using announcements, leaders can send crucial updates directly to the right people within their workflows (like Slack or email) and confirm who’s read them so important messages are seen and acknowledged.

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Browser extension

Find answers without switching apps—whether you’re working in help desk systems, company portals, or other tools.

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Verification

Set automatic reminders for SMEs to review content, ensuring the info that employees are accessing is reliable and up-to-date.

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Shared drafts

Work simultaneously, leave in-line comments, and track changes to refine knowledge without version control headaches.

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Role-based access control

Users only see and get AI-powered answers from content they already have access to, keeping information secure.

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Unlock potential across ops & IT roles

The people have spoken

Rating 4.7

>3000 reviews

Guru is a leader in the Intranet, Knowledge Base,
‍and Enterprise Search categories across all ratings platforms

/10

Guru is a leader in the Intranet, Knowledge Base,
‍and Enterprise Search categories across all ratings platforms

Director of Data Strategy and Analytics

Advertising services | 501-1K employees

VP of GTM

Information technology and services | 201-500 employees

Human Resources and Support

iGaming Technology | 501-1K employees

Training Manager

Insurance | 201-500 employees

Marketing Director

Internet | 1-10 employees

“It makes creating, sharing, and organizing documentation easy. This is important for building redudancy within a team so that when one member is out another member can cover using the Guru cards.”

Marketing Operations Manager

Mid-Market | 51-1000 employees

“Our business scaled by 2x in the 1st month of Guru subscription because of no hassle and workload confusions.”

Marketing Manager

Marketing and Advertising

“I can't imagine working in my role without Guru, as it is a constant guiding light, especially in a profession like mine where the norms do change and we need to follow the regulations as a regulated bank.”

Customer operations

Banking | 5001-10,000 employees

“Guru is a game-changer for every employee in every department. Everyone has questions that arise during the day and asking those questions takes others away from their job and out of their flow. When every question has an answer in Guru it increases productivity.”

VP of Sales

E-Learning Technology | 11-50 employees

“I love that it empowers employees to figure out questions, as well as make it easy to fill gaps where questions are still being asked.”

Compliance Manager

Consumer Services

“Our business was streamlined like never before in just 2 months.”

Marketing Manager

Marketing and Advertising

“Guru has become our company’s internal “knowledge hub”. We have folks from all departments using Guru to share teaching materials as well as basic troubleshooting tips and tricks.”

CEO

Broadcast Media

“Teams I’ve worked with have adopted this quickly and found value in the platform almost immediately.”

VP of Customer Success

Professional Training and Coaching

“Guru has a phenomenal integartion section for all my team’s tools. At the click of their mouse, they can get all of the answers to their questions effortlessly, regardless of where they are in the processes.”

Customer Support Manager

Mid-market | 51-1000 employess

“We use Guru to streamline operations and make information handy for our various teams. Prior to Guru, a lot of information and processes were held in someone’s head.”

GM Finance & Accounting

IT services

“Google Docs is very limited and truly a nightmare to locate information once it’s been lost in the Google Doc abyss. Guru has helped us not only find our lost data, but make sure the data is up to date and helpful for our respective teams.”

Support Manager

FinTech | 50-200 employees