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Santuario Playa features a restaurant, outdoor swimming pool, a bar and garden in Playa del Carmen. The property is located 2.6 km from ADO International Bus Station, 3.1 km from Playa del Carmen Maritime Terminal and 2.4 km from Church of Guadalupe. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. All units at the hotel are equipped with a seating area, a flat-screen TV with cable channels and a private bathroom with a hairdryer and a shower. Guest rooms at Santuario Playa include air conditioning and a wardrobe. Popular points of interest near Santuario Playa include Kool Beach Club, Quinta Alegria Shopping Mall and 28 de Julio Square. The nearest airport is Cozumel International Airport, 36 km from the hotel.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.0


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
2 double beds
Bedroom 2:
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.6
Facilities
7.6
Cleanliness
7.8
Comfort
7.9
Value for money
7.9
Location
9.0
Free WiFi
7.1
Select topics to read reviews:

Guests who stayed here loved

  • Patti
    Belize Belize
    I was very lucky and had the dorm to myself, the pool is excellent and staff is very helpful and friendly
  • Jem__
    Philippines Philippines
    I especially loved that our room has its own kitchen and common area. It was very spacious. Very good location--a few minutes walk to a good area of the beach.
  • Timon
    Germany Germany
    Super friendly and helpful staff. Location is good, the beach is very close, though the other beach is a little nicer. Breakfast is simple but solid.
  • Gaia
    Italy Italy
    Colors and architecture, garden and rooms Very nice
  • Ronald
    Canada Canada
    Great location to the beach and the main entertainment street.
  • Candymgirl
    United Kingdom United Kingdom
    From check in to check out I enjoyed my experience. I wish I had booked there longer. Excellent service 👌
  • Madeleine
    Australia Australia
    Enjoyed having lounge and kitchen space just for the 2 shared bedrooms and bathroom. Bed was comfortable. Great value for money for great hostel and space.
  • Rene
    Canada Canada
    Centrally located. A short wLk from beach and 5 Ave. Free breakfast with Cafe, toasts and eggs + ham. Staff are great. Oscar is very nice.
  • Ivan
    Dominican Republic Dominican Republic
    The hotel looks nice, front desk people are nice and helpful
  • Klelia
    Ecuador Ecuador
    The place is exactly as advertised and the personal had a nice vibe. Breakfast was fabulous (although I'd have loved to have some fruit).

Hotel surroundings

Facilities of Santuario Playa

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Garden
Bathroom
  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
  • City view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Patio
  • Terrace
  • Garden
Kitchen
  • Dining table
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Santuario Playa takes special requests - add in the next step!

Check-in
From 15:00
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardCash

FAQs about Santuario Playa

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Santuario Playa is 950 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 400 yards from Santuario Playa. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Santuario Playa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Santuario Playa offers the following activities / services (charges may apply):

    • Massage
    • Foot massage
    • Public Bath
    • Full body massage
    • Spa/wellness packages
    • Head massage
    • Neck massage
    • Couples massage
    • Swimming Pool
    • Hand massage
    • Back massage

  • Check-in at Santuario Playa is from 15:00, and check-out is until 12:00.

  • Room options at Santuario Playa include:

    • Suite
    • Dormitory Room