Gardenia Collective has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 4-star hotel offers room service, a concierge service and free WiFi. The property is 1.3 km from the city centre and 3.1 km from Tulum Archeological Site. Some rooms also boast a kitchen with a fridge and a microwave. Guests at the hotel can enjoy a continental breakfast. At Gardenia Collective you will find a restaurant serving Mexican cuisine. Vegetarian, dairy-free and kosher options can also be requested. Tulum Bus station is 1.4 km from the accommodation, while Bus station Tulum Ruins is 2.4 km away. Tulum International Airport is 39 km from the property, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Continental

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
2 large double beds
Bedroom
2 double beds
Living room
1 sofa bed
Bedroom
1 double bed
Living room
1 sofa bed
2 double beds
1 large double bed
1 large double bed
1 large double bed
1 extra-large double bed
1 large double bed
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Guest reviews

Categories:

Staff
9.7
Facilities
8.5
Cleanliness
8.6
Comfort
9.4
Value for money
9.2
Location
9.3
Free WiFi
7.5
High score for Tulum

Select topics to read reviews:

Guests who stayed here loved

  • Joseph
    Mexico Mexico
    So I was hanging at the lounge area but I do not drink. The bartender made me an all natural ginger/maracuya drink, super delish.
  • Benjamin
    Mexico Mexico
    The staff where exceptionaly helpful and the location can't be beaten. A very short walk to Chedraui supermarket and situated on the beach road (10 mins). The place has some fun events (cinema, BBQ and jazz nights. The bar has exceptional...
  • Raisa
    Canada Canada
    I was able to walk everywhere and enjoyed the location. You can still hear the cars and vehicles but probably not as much as hotels that are right on the main streets. The staff was kind and helpful, but you do need to be a bit independent as they...
  • Margarita
    Germany Germany
    Toller Vibe des Personals und in der Lobby. Alle sehr hilfsbereit und offen!
  • Gastelum
    Mexico Mexico
    El trato personal te hacen sentir como en casa, excelente servicio
  • Paty
    Spain Spain
    Es un hotel nuevo. La vibra del hotel es muy chill, es una mezcla entre Airbnb y hotel. Ben el dueño y Rob el bartender, son excelentes. Te ayudan con todo, te dan recomendaciones súper top, y son muy agradables. Nosotras cogimos la habitación...
  • Henna
    Finland Finland
    Henkilökunta oli erittäin avuliasta, palvelualttiita ja tuli tunne, että haluavat meidän viihtyvän heidän majotuksessaan. Aamupala oli hyvä ja edullinen. Majoitus sijaitsi hyvällä ja lähtevällä paikalla, kaikki tarvittava löytyi läheltä. Huone oli...
  • Riana
    Mexico Mexico
    La atención de los anfitriones es excelente, el fácil acceso al lunes, las habitaciones muy lindas, la seguridad. El lugar perfecto para descansar y divertirte.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      Mexican
    • Open for
      Breakfast
    • Ambiance
      Modern
    • Dietary options
      Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Gardenia Collective
Great facilities! Review score, 8.5

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Breakfast

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Bicycle rental
    Additional charge
  • Live music/performance
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Movie nights
    Additional charge
  • Temporary art galleries
  • Beach
  • Evening entertainment
  • Snorkelling
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar
    Additional charge

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
      Additional charge
    • Currency exchange
    • Express check-in/check-out
      Additional charge

    Cleaning services

    • Daily housekeeping

    Business facilities

    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security

    General

    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
      Additional charge

    Outdoor swimming pool
    Free!

    • Open all year
    • Adult only
    • Plunge pool

    Wellness

    • Yoga classes
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Massage
      Additional charge

    Languages spoken

    • English
    • Spanish

    House rules
    Gardenia Collective takes special requests - add in the next step!

    Check-in
    From 15:00 to 18:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 08:00 to 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are allowed on request. Charges may be applicable.
    Groups
    When booking more than 3 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    VisaMastercard Cash is not accepted
    Parties
    Parties/events are not allowed

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Gardenia Collective in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

    Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

    FAQs about Gardenia Collective

    • Room options at Gardenia Collective include:

      • Suite
      • Twin

    • Gardenia Collective has 1 restaurant:

      • Restaurant #1

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at Gardenia Collective is from 15:00, and check-out is until 10:00.

    • The prices at Gardenia Collective may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Gardenia Collective is 0.6 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • Gardenia Collective offers the following activities / services (charges may apply):

      • Massage
      • Snorkelling
      • Fishing
      • Evening entertainment
      • Back massage
      • Live music/performance
      • Full body massage
      • Themed dinner nights
      • Head massage
      • Bicycle rental
      • Yoga classes
      • Temporary art galleries
      • Foot massage
      • Beach
      • Fitness
      • Happy hour
      • Hand massage
      • Swimming Pool
      • Neck massage
      • Movie nights
      • Couples massage