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Well set in the Gubeng district of Surabaya, Hotel Neo Gubeng by ASTON is located a 17-minute walk from Submarine Monument, 0.9 miles from Gubeng Train Station and a 14-minute walk from Sharp Bamboo Monument. Featuring a restaurant, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a 24-hour front desk and luggage storage for guests. All guest rooms are equipped with a flat-screen TV with cable channels, an electric tea pot, a shower, free toiletries and a desk. Guest rooms feature a closet. Pasar Turi Train Station Surabaya is 3.3 miles from the hotel, while Ampel Mosque is 3.6 miles from the property. Juanda International Airport is 8.7 miles away, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Neo
Hotel chain/brand
Neo

Property highlights

Top Location: Highly rated by recent guests (8.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 queen bed
or
2 twin beds
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Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.1
Comfort
8.2
Value for money
8.3
Location
8.4
Free Wifi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Yuni
    Indonesia Indonesia
    The staff was super nice, security was super warm, front desk and rsv are very fast. Room and bed were big, breakfast is ok. Location is near to everywhere!
  • Neerlani
    Indonesia Indonesia
    The room is spacious. Location is perfect. Affordable price. Breakfast is not really that good, still worth it.
  • Gunawan
    Indonesia Indonesia
    The room was spacious, clean and comfortable bed. Water dispenser on the hallway.
  • Sriprobiyantono
    Indonesia Indonesia
    It is a comfy hotel for those who'd like to enjoy the city. We were able to find interesting places from where we stayed easily
  • Emma
    United Kingdom United Kingdom
    The staff were extremely friendly and helpful. The bed was very comfortable and the air conditioning worked well. Everything was clean and we found the room to be quiet - we slept very well. Within walking distance of lots of restaurants and a...
  • Zakiyah
    Indonesia Indonesia
    The room was spacious and clean, pretty good for the price. We loved our stay very much. The location is not right at the main street so it's pretty calm. Very close to everything. The staff were super nice as well.
  • Joanne
    Australia Australia
    Very nice hotel close to mall and very comfortable luxurious room . This is the only place I stay in when visiting surabya.
  • Marie
    Japan Japan
    Very clean rooms. Not big but enough for one night. Good wifi!
  • Philipp
    Germany Germany
    Breakfast buffet was great and also the location was fine.
  • Angela
    Indonesia Indonesia
    the location is great - nearby train station and cafes. Easy to get to city center

Hotel area info

Restaurants
1 Restaurant On Site

  • Coffeeology
    • Cuisine
      Asian
    • Ambience
      Modern

Amenities of Hotel Neo Gubeng by ASTON

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa
  • Room service
  • Restaurant

Bathroom

  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Kitchen

  • Electric kettle

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Restaurant

Internet
Wifi is available in public areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking

Services

  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • Airport shuttle
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Non-smoking rooms

Spa

  • Spa
    Additional charge

Languages Spoken

  • English
  • Indonesian

House rules
Hotel Neo Gubeng by ASTON takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that the property requires a deposit pre-payment. Staff will contact guests directly for payment instructions.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Neo Gubeng by ASTON of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Neo Gubeng by ASTON

  • Check-in at Hotel Neo Gubeng by ASTON is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel Neo Gubeng by ASTON may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Neo Gubeng by ASTON is 1.6 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Neo Gubeng by ASTON has 1 restaurant:

    • Coffeeology

  • Hotel Neo Gubeng by ASTON offers the following activities/services (charges may apply):

    • Spa

  • Room options at Hotel Neo Gubeng by ASTON include:

    • Double
    • Twin/Double