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Located 1 minute's walk from Plaza de España Metro Station on Gran Via, Dear Hotel Madrid offers boutique accommodations in central Madrid. The hotel features a rooftop plunge pool, terrace and restaurant. Featuring free high-speed WiFi, each stylish bright room is air-conditioned and fitted with a 40-inch flat-screen TV with satellite channels. All the spacious rooms are soundproofed and include a safe, a mini-bar with free mineral water, a speaker for smartphones, and tea and coffee making facilities. Private bathrooms include a rain shower, bathrobe, slippers and exclusive free toiletries. Set on the 14th floor, the Nice to Meet You Restaurant & Lounge offers contemporary and cosmopolitan cuisine in a relaxed atmosphere. Guests can enjoy cocktails and music, with spectacular panoramic views of Madrid. An exclusive buffet breakfast is also offered. Other services available include a room service. You can walk to Royal Palace of Madrid in 10 minutes. Puerta del Sol and Plaza Mayor are a 15-minute walk. Adolfo Suárez Madrid-Barajas is 13 mi away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
1 king bed
and
1 sofa bed
2 twin beds
and
1 queen bed
1 king bed
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.0
Comfort
9.1
Value for money
8.6
Location
9.7
Free Wifi
8.1
Select topics to read reviews:

Guests who stayed here loved

  • Andrew
    United Kingdom United Kingdom
    The location and the facilities. The staff were very friendly, especially Paula
  • Patrick
    United States of America United States of America
    We were fortunate enough to be upgraded to a suite. The view was over the city to the right, and to the left a green area in the distance. The suite itself was a great size with a very comfortable bed. For my first time in Madrid, the location...
  • Anne
    United Kingdom United Kingdom
    Location great. Hotel comfortable and modern. Comfortable beds . Roof top bar a bit scary as narrow but great for views when weather good
  • Shun
    United States of America United States of America
    The property is cleaned and the staff were nice. I stayed on the 3rd floor and the window was not closed tightly(I’ve tried to close but unable to close) which caused a lot of noise. When I complained about the noise, the staff sent someone right...
  • Vmkc
    United States of America United States of America
    Excellent location. We could walk to so many attractions. The room was nicely decorated with a modern touch and comfortable furnishings.. Even though we were on the 1st floor and facing the street we could hardly hear any street noise. Very nice...
  • Norma
    United States of America United States of America
    Great hotel great location great staff. Very pleasant stay will definitely book again with them
  • Norma
    United States of America United States of America
    Everything about this property is amazing I loved the friendly staff, the commitment that they have to the guests is amazing !! All the front desk associates are friendly and they go above and beyond to accommodate the guests. Good job on hiring...
  • Jutta
    United States of America United States of America
    Comfortable king size bed, Rooftop bar was super! Mini fridge and coffee set up in room was nice. I also enjoyed the little comfort items, like slippers, robe, tote bag, .....
  • Jorge
    United States of America United States of America
    The location is the best! Next the teathers to the metro exit and bus stops and right on the Gran Via!
  • Sarel
    Israel Israel
    Everything. The staff help us a lof especially Cuema, the location is greate and the hotel is lovelly

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Will the swimming pool be opened in July and if there's any booking required to dip into the water. Thanks

    Dear Guest, We would like to inform you that the hotel pool will open in the summer season, according to the regulation of the Community of Madrid and..
    Answered on 31 May 2021
  • Hello, when does your pool open this year?

    Poos is open 365 days a year from 12pm to 20pm for in house guest.
    Answered on 14 January 2023
  • Hi there, is it possible to check in after midnight? We are only landing at 11.30pm but would love to book a room with you.

    do you have a reservation?
    Answered on 9 October 2022
  • Do you offer luggage storage if we arrive early?

    yes we do, we can storage the luggage before check in and after check out.
    Answered on 25 July 2023
  • Is this hotel near subway? If so, what is the name of the place at Metro stop? Thanks

    The metro is just at the main door and the stop is Plaza de España
    Answered on 18 August 2022
  • does all the room have balconies?

    Rooms with balcony are subject to availability and have an extra cost of 25 Euros per night.
    Answered on 28 February 2023
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Nice to meet you
    • Cuisine
      Mediterranean • International
    • Ambience
      Modern

Amenities of Dear Hotel Madrid
Great facilities! Review score, 8.8

Most popular amenities
  • Outdoor swimming pool
  • Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs € 36 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Plunge pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
Spa
  • Beach chairs/Loungers
  • Solarium
Languages Spoken
  • English
  • Spanish
  • French
  • Italian

House rules
Dear Hotel Madrid takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:30 AM to 11:30 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
€ 20 per child, per night
3+ years
Extra bed upon request
€ 70 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Must-know information for guests at this property

When booking for more than 9 people, different policies and additional supplements may apply. Please contact the hotel directly for more information.

Please note that when booking a rate where payment is due before arrival, Dear Hotel Madrid will provide detailed payment instructions, for example a link to a secured payment platform.”

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Dear Hotel Madrid

  • Dear Hotel Madrid is 3,100 feet from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Dear Hotel Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Buffet

  • Dear Hotel Madrid has 1 restaurant:

    • Nice to meet you

  • Dear Hotel Madrid offers the following activities/services (charges may apply):

    • Solarium
    • Bicycle rental
    • Swimming pool

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Dear Hotel Madrid is from 3:00 PM, and check-out is until 11:30 AM.

  • The prices at Dear Hotel Madrid may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Dear Hotel Madrid include:

    • Twin/Double
    • Double
    • Family
    • Suite
    • Triple