In the historic city center, Crowne Plaza Chester, an IHG Hotel features an indoor heated pool, hot tub and a gym. On-site private parking is available for an additional fee. The hotel's rooms feature a flat-screen TV with satellite channels. Each room includes a private bathroom with a hairdryer, bathrobes and slippers. British cuisine can be enjoyed at the restaurant. A spa, steam room and a sauna are available in the property. Chester Zoo is less than a 15-minute drive away, while Chester Cathedral is just a 5-minute walk away. The nearest airport is Liverpool John Lennon Airport, 27 mi from the hotel.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Located in the heart of Chester, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, Full English/Irish, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 full bed
1 sofa bed
and
1 queen bed
2 twin beds
or
1 full bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
8.7
Comfort
8.8
Value for money
8.0
Location
9.4
Free Wifi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Christine
    United States of America United States of America
    Great central location - we were able to walk everywhere . Room was very nice, robes and slippers provided and we enjoy the hotel spa facilities, beds very comfortable. We did not eat at the hotel.
  • Andrew
    United Kingdom United Kingdom
    Room superb , but a little tired in places. Not surprising with how busy the hotel is. We had AC outside our room and a gentle hum in a soundproof room. Restaurant was excellent and the food was superb. Breakfast was the best we have had....
  • Geraint
    United Kingdom United Kingdom
    The beds were very comfortable. Staff, especially at breakfast, were exceptionally friendly and helpful and went out of their way to accommodate us. The breakfast itself was exceptional - we have never seen such a varied choice on offer and the...
  • Roger
    United Kingdom United Kingdom
    Location is excellent with good parking. Comfortable and clean. Didn't eat at the hotel
  • Emma
    United Kingdom United Kingdom
    Staff excellent and helpful the hotel smelt lovely the room was very clean and tidy with a nice tea tray shower and bath and a very large bed .a great range of tv channels .Room very big with lots of space .Pool nice and clean hot tub had plenty...
  • Anthony
    United Kingdom United Kingdom
    great central location , and the staff were very friendly. Hotel bar prices were comparable with the local pubs. The breakfasts were good.
  • Pamela
    United Kingdom United Kingdom
    lovely comfortable room. Great facilities, pool lovely and gym well equipt with separate weights room and CV equipment. Quick check in, car park a bonus
  • Rafferty
    United Kingdom United Kingdom
    Service was top class room excellent will definitely come back to this hotel
  • Daniel
    United Kingdom United Kingdom
    I was pleasantly surprised by the high quality of this hotel - received a warm greeting and room was bright, airy and spacious. Excellent facilities and location and breakfast was outstanding, great options.
  • Ianc86
    United Kingdom United Kingdom
    Great location, friendly staff on reception. Comfy bed & a decent sized room

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Will the swimming pool be open in mid=-August due to Covid restrictions? Any other general spacing/hygiene info we should know about? Thanks

    Currently we do not have a decision on if the pool will be open.
    Answered on 14 July 2020
  • Do you need to pay extra for the pool ?

    Leisure Club, Swimming pool Sauna, Stream and gym is included within in rates
    Answered on 13 August 2019
  • Is there a mini fridge in room

    yes
    Answered on 22 October 2019
  • What is included in the price? Thw jacuzzi, spa etc

    Swimming pool, sauna, stream room and gym
    Answered on 22 October 2019
  • Is it near train station

    10 minute walk, £5.00 in taxi
    Answered on 22 October 2019
  • Hi can you please tell me if the parking is secure as will be travelling with bikes on a bike rack ?

    Good Morning, We have a private car park just for hotel guests, it is £10 a night you will have to register your car details on reception at arrival.
    Answered on 6 April 2021
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Stables Bar and Grill Restaurant
    • Cuisine
      British • Local • European
    • Open for
      Breakfast • Brunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Crowne Plaza Chester, an IHG Hotel
Great facilities! Review score, 8.7

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • Spa
  • Free Wifi
  • Family rooms
  • Restaurant
  • Fitness center
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • BBQ facilities
    Additional charge
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs £13.50 per day.
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
  • Hungarian
  • Polish
  • Romanian
  • Russian

House rules
Crowne Plaza Chester, an IHG Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners Club Cash is not accepted

The fine print
Must-know information for guests at this property

Pre-payable rates cannot be canceled, transferred or refunded in any event, including on race nights.

Please note that all Special Requests, including bed preference are subject to availability.

Children aged up to 13 years sharing parents room are accommodated for free.

There are no restrictions on times, for children to use the pool.

When booking 9 rooms or more, different policies and additional supplements will apply.

Please note, a valid credit card will be required to be shown upon check-in even on pre-paid rates.

Please note that there is limited, on-site parking and guests need to enter their full vehicle registration into the terminal at reception and pay £13.50 per 24hrs.

Failure to comply with the Parking Eye terms and conditions will result in a fee of GBP 100.

Leisure Club Hours are as follows

Monday to Friday

06.30-9.00am – Adult Only Swim

20.00-21.30 – Adult Only Swim

*Please note on a Monday – Between 10.30 & 11.15am is also Adult only due to Aqua Class.

*Please note on a Wednesday – Between 09.15-10.00am is also Adult only due to Aqua Class.

Saturday, Sunday & Bank Holiday - All welcome.

Breakfast Hours are as follows -

Monday to Friday – 06.00-10.00am

Saturday & Sunday & Bank Holiday Monday - 07.00-10.30am

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Crowne Plaza Chester, an IHG Hotel

  • The prices at Crowne Plaza Chester, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Crowne Plaza Chester, an IHG Hotel is 1,150 feet from the center of Chester. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Crowne Plaza Chester, an IHG Hotel on this page.

  • Crowne Plaza Chester, an IHG Hotel offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Swimming pool
    • Beauty services
    • Personal trainer
    • Facial treatments
    • Locker rooms
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Fitness classes

  • Guests staying at Crowne Plaza Chester, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet

  • Check-in at Crowne Plaza Chester, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Crowne Plaza Chester, an IHG Hotel has 1 restaurant:

    • Stables Bar and Grill Restaurant

  • Room options at Crowne Plaza Chester, an IHG Hotel include:

    • Double
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.