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Get the celebrity treatment with world-class service at Hotel Residence Promenade

Promenade Boutique Family Hotel 3* is an elegant and charming hotel located in the center of Burgas, right next to the central beach in the Sea Garden, 50 meters from the sea. The hotel is in the style of the old seaside town , combined with state-of-the-art amenities and incredible luxury. Boutique family hotel "Promenade" 3* is architecturally designed in the spirit of the French Art Nouveau movement. The works of art contribute to the classic feeling, giving you the opportunity to enjoy the grace and intimate- the elegant character of the Rococo style. The atmosphere of the French Secession is recreated through furniture made of natural materials with an author's design. The hotel is decorated with author's works of art (sculptures and paintings)." The hotel is cleaned with the most modern technologies in the field of cleaning and fighting asthma and allergies, using water that has certificates: Asthma & Allergy friendly. As a compliment, our guests receive a free minibar: soft drinks, wine, various types of aromatic Italian coffee. Guests of our hotel can choose from 12 guest rooms and suites, all exquisitely furnished in a classic style, combined with unique cosiness and warmth, making them the perfect place for your vacation, business trip or just a leisurely weekend. Speaking Bulgarian, German and English at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area. Ferry terminal is 5 km from the accommodation, while The Sea Bridge is 300 metres from the property. Burgas Airport is 12 km away.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Burgas City, this hotel has an excellent location score of 9.9

Breakfast info

Continental, Full English/Irish, Vegan, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
or
1 extra-large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.8
Comfort
9.8
Value for money
9.2
Location
9.9
Free WiFi
9.6
High score for Burgas City
Select topics to read reviews:

Guests who stayed here loved

  • Elitsa
    Austria Austria
    Superb location for exploring Burgas, comfortable and spotless room, extremely friendly staff (we loved the breakfast!)
  • Götz
    Germany Germany
    The staff was very friendly. We started every day with a fantastic breakfast. Our room was very clean and nicely decorated.
  • C
    Cristina
    Romania Romania
    The property was very nice, and a very good location. Also the bed was comfortable, the room was spacious and clean. The minibar is free of charge. The breakfast was good.
  • Angelica
    United Kingdom United Kingdom
    -The location of the hotel is very good, close to restaurants, the botanical garden, the beach and near the bus station that connects other cities such as Sozopol and Nessebar. -24-hour reception -the room is nice and spacious, the bed is...
  • Petya
    France France
    The hotel is located in a renovated building next to the sea gardens, and it takes a few minutes to reach the beach. The rooms are stylishly and comfortably furnished.
  • Gergana
    Bulgaria Bulgaria
    Perfect location by the Sea Garden, near the beach, the port, the railway station and the city centre. Spacious room with great balcony, very comfortable large bed. Complementary water, coffee, tea, Sprite and a small bottle of wine. Good...
  • Ioannis
    Greece Greece
    Perfect location, very nice view, parking outside the hotel door (but a few positions only). In general a very good option if you would like to visit Burgas
  • A
    Aydzhan
    Bulgaria Bulgaria
    The location and the property’s interior design were excellent.
  • Anastasiia
    Bulgaria Bulgaria
    Location is wonderful, in the centre and just across the park and the beach. Very good restaurant next door. Welcoming staff, very comfortable and spacious room. Overall, very pleasant stay according to the declared level
  • Declan
    Ireland Ireland
    Great location, rooms, excellent drivers and good value. Reception very helpful. The only thing below standard was the poor quality of the hot breakfast. Declan, Ireland

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • When is the best time to visit your property for the perfect beach holiday?

    Dear guest, PROMENADE HOTEL is nice place for visit in every season, but for the beach holiday the best period is between JUNE and SEPTEMBER. You are ..
    Answered on 11 September 2019
  • Is it 3 or 5 stars? Please, correct the hotel description

    Hello, the hotel is 5 stars.
    Answered on 4 December 2023
  • Hello, how much costs extra bed for child?

    Hello, Extra bed is free of charge. Kind Regards,
    Answered on 12 October 2023
  • Hello! For check in or entering the restaurant, the eu covid certificate is required? Thnak you!

    Dear Sir or Madam, no covid certificate is required at the hotel or restaurant.
    Answered on 6 April 2022
  • what time is breakfast served please ?

    Dear Sir or Madam the breakfast is served from 08:00-10:30 AM, at the weekend is from 08:30-11:00 AM.
    Answered on 20 June 2024
  • Hi, it is not clear whether this room has an extra bed for our 9 year old, please can you confirm firm it can accommodate 3 people. Thanks

    There is a chance for extra bed to 9 years old. Regards, Hotel Promenade
    Answered on 17 July 2022
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Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant Promenade
    • Cuisine
      Italian • Mediterranean • Seafood • Spanish • Steakhouse • International • European
    • Ambiance
      Modern

Facilities of Hotel Residence Promenade
Great facilities! Review score, 9.6

Most popular facilities
  • Free parking
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Family rooms
  • Restaurant
  • 24-hour front desk
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Beachfront
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Beach
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
  • Kid-friendly buffet
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Street parking
  • Valet parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • Bulgarian
  • English
  • Russian

House rules
Hotel Residence Promenade takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

License number: РК-18-12769

FAQs about Hotel Residence Promenade

  • The nearest beach is just 100 yards from Hotel Residence Promenade. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Residence Promenade may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Residence Promenade offers the following activities / services (charges may apply):

    • Beachfront
    • Beach

  • Hotel Residence Promenade has 1 restaurant:

    • Restaurant Promenade

  • Hotel Residence Promenade is 750 yards from the centre of Burgas City. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Residence Promenade can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegan
    • Buffet
    • Breakfast to go

  • Check-in at Hotel Residence Promenade is from 14:00, and check-out is until 12:00.

  • Room options at Hotel Residence Promenade include:

    • Double
    • Twin/Double
    • Apartment
    • Studio