Sokoto Journal of Management Studies
Volume 11 (2) September, 2016
ISSN: 2141-1670 (p. 272-297)
HUMAN RESOURCE MANAGEMENT, EMPLOYEE ENGAGEMENT AND
EMPLOYEE PERFORMANCE IN NIGERIAN PUBLIC SECTOR: A
PROPOSED MODEL
Salihu Malam Sabiu1
Department of Public Administration, The Polytechnic of Sokoto State, Nigeria.
sabiumsalihu@yahoo.com
Umar Abdullahi Abboh2
Department of Business Administration, The Polytechnic of Sokoto State, Nigeria
auabboh@gmail.com
Numerous factors have been considered as the factors influencing employee performance in organization.
Some of these factors includes, organizational culture, job satisfaction, employee commitment, emotional
intelligence, personality, organizational citizenship behavior among others. While some studies
considered human resource management practices (HRM practices). However, some of these studies used
individual practice while others used group practices. Despite these studies, however, studies attempted
to consider the influence of HRM practices and employee performance have reported mixed findings;
therefore, a moderating variable is suggested. This paper proposes employee engagement as potential
moderator to stimulate the relationship between HRM practices and employee performance.
Keywords: HRM practices, employee performance, training and development, performance appraisal
1.0 INTRODUCTION
For over the years, the importance of performance is increasing. In explaining the concept of
employee performance there is needs to understand the entire concept of performance.
Performance can simply be defined as the ability of an object to produce results in a way of
reliable with set system in relation to an objective (Laitinen, 2009). Similarly, Andersén (2010)
argued that there is no specific definition of performance, the economic perspectives views on
performance, focus on effectiveness and efficiency of the organization in handling their cost and
outcomes, while process perspective views emphasizes on transformation from inputs to outputs
in order to achieve definite results (Abu Jarad, Yusof, & Wira Mohd Shafiei, 2010; Chen et al.,
2004).
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Electronic copy available at: https://ssrn.com/abstract=2902178
Sokoto Journal of Management Studies
Volume 11 (2) September, 2016
ISSN: 2141-1670 (p. 272-297)
According to Muchinsky (2003). Employee performance can be seen as a set of employee’s
behaviors that can be monitor, evaluate and measure achievement at individual level. Murphy
(1989) argue that employee performance should be consider as actions and behaviors of workers
rather than outcomes, however, researchers like Viswesvaran and Ones (2000) have debated that
differentiating between behaviors and outcomes might be very difficult, henceforth, the need to
involve result in conceptualizing employee performance. As a whole, employee performance has
been seen as mountable behavior, activities and results that engage workers in or bring about
connected with and contribute to organizational objectives (Viswesvaran & Ones, 2000). To give
emphasis on the argument of the aforementioned studies, the productivity or outcomes of the
behavior are more important to organization than the actions that leads to those outcomes (Cardy
& Selvarajan, 2004).
Furthermore, employee performance had been classified into two dimensions by Borman and
Motowidlo (1993), task and contextual performance. Similarly, Allworth and Hesketh (1999)
identified three dimensions comprises; contextual performance, task performance and adaptive
performance. Also three dimensions of employee performance were identified which involves;
Organizational citizenship Behavior (OCB), task performance and Counterproductive work
behavior (Rotundo & Sackett, 2002) For the purpose of this study two dimensions (task and
contextual) will be consider as recommended by Borman and Motowidlo (1993).
Several factors have been considered as factors influencing performance of employees in
organization some of the factors includes; emotional intelligence (Lopes, Grewal, Kadis, Gall, &
Salovey, 2006; O'Boyle, Humphrey, Pollack, Hawver, & Story, 2011; Sy, Tram, & O’Hara,
2006), organizational commitment (Tsui, Lin, & Yu, 2013; Williams & Anderson, 1991), job
satisfaction (Crossman & Abou-Zaki, 2003; Sy et al., 2006; Williams & Anderson, 1991),
leadership (Abbas & Yaqoob, 2009; Chen, Eberly, Chiang, Farh, & Cheng, 2014), autonomy
(Arshadi, 2010; Çekmecelioğlu & Günsel, 2011), personality (Abdullah, Rashid, & Omar, 2013;
Rothmann & Coetzer, 2003), self-efficacy (Judge, Jackson, Shaw, Scott, & Rich, 2007;
Karatepe, Uludag, Menevis, Hadzimehmedagic, & Baddar, 2006). While other scholars
considered HRM practices (Azhdar Karami, Samira Saheb, & Sarani, 2015; Karami,
Sahebalzamani, & Sarabi, 2015; Khawaja, Azhar, & Arshad, 2014; Moideenkutty, Al-Lamki, &
Sree Rama Murthy, 2011; Obi-Anike & Ekwe, 2014; Suthar, Chakravarthi, & Pradhan, 2014;
Theriou & Chatzoglou, 2014; Trehan & Setia, 2014) among others. In general, while these
above-mentioned studies help us to understand the factors influencing performance of employees
in oganisation, however, literature indicated that less attention has been paid to the HRM
practices and employee performance more specifically in public sector organisations. Despite
these studies, however, studies attempted to consider the influence of HRM practices and
employee performance have reported mixed findings includes; (Hameed, Ramzan, & Zubair,
2014; Munjuri, 2011; Poursafar, Rajaeepour, Seyadat, & Oreizi, 2014a, 2014b; Rizal, Idrus, &
Djumahir, 2014b; Tabiu & Nura, 2013; Tiwari, 2011). Therefore, a moderating variable is
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Electronic copy available at: https://ssrn.com/abstract=2902178
Sokoto Journal of Management Studies
Volume 11 (2) September, 2016
ISSN: 2141-1670 (p. 272-297)
suggested as recommended by Baron and Kenny (1986). This paper proposes employee
engagement as potential moderator on the link between HRM practices and employee
performance to stimulate the relationship.
In the academic literature, a number of definitions have been provided in respect of the term
employee engagement, Kahn (1990) defines individual engagement as “the joining of
organization members’ selves to their work roles, in engagement, people employ and express
themselves physically, cognitively, and emotionally during in-role performances.”
Literature revealed that employee engagement is link with various important organizational
outcomes, such as performance for both individual and organization (Scullion & Collings, 2010).
Similarly, employee engagement is a strong predictor of positive employee performance in the
organization (Kompaso & Sridevi, 2010). Furthermore, Studies of engagement, like those of high
performance HRM practices, draw on social exchange theory to suggest that employees will
become more engaged with their work when backgrounds are in place that signal them, they are
valued and trusted (Crawford, LePine, & Rich, 2010). Literature on HRM practices and
performance has neglected the developments in other related areas and specifically evidence
linking the influence of employee engagement on employee performance (Christian, Garza, &
Slaughter, 2011; Rich, Lepine, & Crawford, 2010; Saks, 2006; Truss et al., 2006). Even though,
no study yet, examined the moderating effect of engagement, on HRM practice and employee
performance as empirical studies have demonstrated the link between high levels of engagement
and the high-performance. Engaged employees invest themselves fully in their roles (Rothbard,
2001), which may lead to the enactment of vigorous in-role performances (Macey & Schneider,
2008). Many studies have claimed that employee engagement predicts employee behaviour,
organizational success, and performance (Bates, 2004; Baumruk, 2004; Harter, Schmidt, &
Hayes, 2002; Richman, 2006).
Therefore, the objective of this paper to examine the moderating effect of employee engagement
on the link between HRM practices (training and development, performance appraisal) and
employee performance. The paper is divided into six parts. The first part is introduction,the
second part is literature review, part three is research framework, part four is theoretical
underpinning, while, part five is methodology which comprises,the study population; sample;
and techniques for data analysis, and the final part is conclusion.
2.0 LITERATURE REVIEW
Employees are (human resource) one of the most essential assets as they contribute emmensely
to growth and development of any organisation (Danish & Usman, 2010). Similarly, human
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resources can be considered as an important ingredeint for organisatioanal growth, succcess and
failure (Baron & Kreps, 1999). Therefore, Appelbaum, Bailey, Berg, and Kalleberg (2000)
argued that sources of success and the ways of achieving competitive advantage does not just
coming from the corporate strategy, technology, product and services alone, rather than from
organisation’s ability to attract and effectively and effeciently manage its human resources. In
addition, organisations that have succeed have employees who freely offer their time and energy
to perform their assigned task.They also go extra in discharging their formal task or
responsibilities, although, the selflessness is neither prescribed nor required such efforts in order
to make substantial contribution towards the success of organisational goals and objectives
(Jahangir, Akbar, & Haq, 2004).
Previous studies were conducted with different numbers of HRM practices on employee
performance. For example, Muchhal (2014) investigated the relationship between (3) three HRM
practices (promotion, compensation, performance appraisal) and job performance in Asian
context specifically in Indian power and steel company located in Chhattisgarh using 517
samples in quantitative techniques using SPSS, result shown all HRM practices are correlated to
job performance. Similarly, Suan and Nasurdin (2014) conducted study in Asian context
specifically in Malaysia 34 upscale hotels investigating the relationship between (4) four HRM
practices (information sharing, service reward, training, performance appraisal) and employee
performance, result revealed that all the practices significantly related to service oriented
contextual performance. Again, another study by Khalid, Rehman, and Ilyas (2014) in Pakistan
public sector organization investigating the influence of (5) five HRM practices (performance
evaluation, compensation, career development, training, employee relation) on employee
performance using 120 samples in quantitative techniques, result revealed that performance
evaluation, compensation and training are all positive significantly associated with employee
performance, while employee participation and career development are found insignificantly
related to employee performance. Further, Alfes, Truss, Soane, Rees, and Gatenby (2013) carried
out study on the impact of (6) six HRM practices (training, rewards, development opportunities
career management, feedback) on employee performance in European context specifically in
United Kingdom with 1,796 samples using quantitative approach in SPSS techniques, findings
show all the HRM practices are positively related to employee performance through employee
engagement.
Furthermore, Bowra, Sharif, Saeed, and Niazi (2012) in their study using (3) three HRM
practices (compensation, performance evaluation, promotion practice) on employee performance
in Pakistan banking industry using 235 samples in quantitative analysis tools using SSPS,
findings revealed promotion practice and performance evaluation were found positive
significantly linked with employee performance. While compensation found insignificant. Again,
Munjuri (2011) investigated the impact of (5) five HRM practices (job design, job security,
training, empowerment, performance related pay) on employee performance in African context
Kenyan high institutions of learning with 176 samples, result explained positive significant
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correlation with all the HRM practices on employee performance, with performance related pay
having the highest correlation.
In addition, Ahmad and Shahzad (2011) conducted study on the impact of (3) HRM practices
(performance evaluation, compensation, promotion) on employee performance in Asian context
in Pakistan with 113 samples considering Azad Jammu and Kashmir universities (AJK) as the
study population, findings shows that only compensation found significantly related to employee
performance, while promotion and performance evaluation were insignificantly related to
employee performance. Furthermore, Snape and Redman (2010) carried out one study in NorthEast England investigating the effect of (5) HRM practices (recruitment and selection,
performance appraisal, involvement, rewards and training and development) on In-role
performance one of the dimension of employee performance through organizational support and
job influence, result revealed HRM practices positively related to In-role behavior with influence
of organizational support and job influence. Moreover, the study carried out by Cho and Yoon
(2009) in Asian context particularly in Korean public sector using (6) six HRM practices (career
development, training, autonomy, appraisal, feedback, participation in decision making) on
employee performance with the moderating role of individualism-collectivism. Findings show
that all HRM practices are positively associated with employee performance with the exception
of career development which is found insignificant. Also, the regression analysis show that
individualism-collectivism moderate the relationship between the HRM practices and employee
performance.
In general, the reviewed studies help us to understand the relationship between HRM practices
and employee performance in different context and countries. However, some studies reported
mixed findings between some HRM practices and employee performance (Ahmad & Shahzad,
2011; Bowra et al., 2012; Suan & Nasurdin, 2014).Therefore, Baron and Kenny (1986)
recommended the use of moderating variables were there is inconsistencies findings in the
literature. However, this study proposed employee engagement as potential moderator on the
relationship between HRM practices (training and development, performance appraisal) and
employee performance. In addition, this study chooses to study HRM practices as the best
internal factors that has great influence on employee behaviour. Therefore, employees can
perform through effective utilization of internal resources base on HRM best practices.
2.1 HRM PRACTICES AND EMPLOYEE PERFORMANCE
The practices to be discussed in relation to employee performance are training and development
and performance appraisal.
2.1.1 Training and Development and Employee Performance
Training and development has been recognized as one of the essential components of HRM
practices in the field of human resource management (Joarder, Sharif, & Ahmmed, 2011).
Training can simply be explained as special activities intended to help learning of knowledge,
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attitude and skills among the employees in organization to improve their specific work
performances as well as achieving organizational goals (Edralin, 2004). Organizations put in
training as a package to ensure and develop their employees’ output (Gattiker, 1995; Guthrie &
Schwoerer, 1994), training is seeing as a strategic effort by an organization to enable
employees’ learning job-related behavior on the part of its personnel (Cho & Yoon, 2009). On
the other hand, development activities are aimed on the long-term by preparing future work
responsibilities and the current work as well. Training and development focus on technical
training, skills, counseling and other developmental programs (Truss, Mankin, & Kelliher,
2012).
Several empirical studies have identified the linked between training and development and
employee performance. For instance, study conducted by Cheah, Chuah, Lim, Lim, and Lim
(2014) on training and development and organisational citizenship behavior (OCB) one
dimension of employee performance, result shows insignificant relationship between the OCB
and employee performance. Similarly, the study by Issahaku, Ahmed, and Bewa-Erinibe (2014)
in African context specifically in Ghana hospital, investigating the role of training on employee
performance using 160 samples in quantitative approach with SPSS techniques, result explained
training is related to employee performance positively. Additionally, Falola, Osibanjo, and Ojo
(2014) conducted study on training and development and employee performance in Nigerian
banking industry, using 223 samples, findings indicated that training and development were
positively linked to employee performance.
Again, one study conducted by Inayat, Amin, Inayat, and Salim (2013) on the effect of training
and development on employee performance in Asian context specifically in Pakistan. The
findings pointed out that training and development have positive influence on the employee
performance. Furthermore, Karim, Huda, and Khan (2012) carried out study on the impact of
training on employee performance in United kingdom (UK), findings indicated that training is
significantly related to employee performance. Also, Khan (2012) investigated the impact of
training on employee performance, the result shown that training is positively related to
employee performance.
However, some studies contradicted the findings by the previous studies. For example, the study
of Snape and Redman (2010) in vestigated the impact of training on two dimensions of employee
performance (task and contextual performance) result explained training has no direct linked
with task performance. Despite many evidences in Asian, Western and with few in African
countries, studies are still lacking on the link between training and development and employee
performance in African countries particularly in Nigerian public sector. Therefore, the following
hypothesis is develop:H1: That training and development significantly related to employee performance
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2.1.2 Performance Appraisal and Employee Performance
Performance appraisal can simply be defined as assessing of employees on how well they do
their jobs base on performance scale (Dessler, 2000). According to Joarder and Ashraf (2012),
performance appraisal is a key to provide incentive to the talented personnel to be satisfied with
the organization. Again, performance appraisal is seeing as continuous process not just a year
exercise. It is the official system of time to time evaluation and assessment of an employee or
group's job performance and make sure feedback is provided when due (Islam & Siengthai,
2010). In general, performance appraisal is a process in which an organization or by selected
agency evaluate the organization employees in order to find out their performance level as well
as using it as mechanism for upgrading, sacking and organizational decision making.
Literature revealed that many empirical studies established the link between performance
appraisal and employee performance. The study of George, Olufemi, and Lucas (2013) in
African context specifically in Nigerian multinational company, result shows significant
correlation between performance appraisal and employee performance. Similarly, the study of
Snape and Redman (2010) in North-East England revealed positive significant relationship
between performance appraisal and contextual performance one dimension of employee
performance. Again, Roberts (2003) investigated the influence of performance appraisal on
employee performance in European context England in particular, the result explained there is
positive correlation between performance appraisal and employee performance.
However, others prior studies reported contrary to the abovementioned studies. For instance,
Poursafar et al. (2014a) conducted study in Asian context specifically in Iran using 217 samples,
result shows no direct relationship between performance appraisal and employee performance.
Again, same scholars Poursafar et al. (2014b) carried out another study in the same country
investigated the impact of performance appraisal on employee performance, findings revealed
no direct relationship between the performance appraisal and contextual performance one
dimension of employee performance. Despite many evidences in Asian, Western and African
countries, studies are still lacking on the link between performance appraisal and employee
performance in African countries particularly in Nigerian public sector. Therefore, the following
hypothesis is develop: H2: That performance appraisal significantly related to employee performance
2.2 Employee engagement as moderator on the link between HRM practices and employee
performance.
There has been a lot of desire in investigating employee engagement. Several studies have
assured that work engagement predicts, employee outcomes, organizational success, and
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performance (Bates, 2004; Baumruk, 2004; Harter et al., 2002; Richman, 2006) similarly, it has
been testified that employee engagement is on the weakening and there is a excavating
disengagement among workers today (Bates, 2004; Richman, 2006) literature reported that a
wide number of employees today, are not fully engaged (Bates, 2004; Kowalski, 2003).
Regrettably, studies on employee engagement mostly comes from the practitioner’s literature and
consulting companies. There is a scanty of research on employee engagement in the academic
literature (Robinson, Perryman, & Hayday, 2004). Employee engagement can be seen as a
psychological incidence but goes in advance to state that it includes two critical mechanisms:
attention and absorption. Attention refers to “cognitive availability and the amount of time one
spends thinking about a role” while absorption “means being absorbed in a role and refers to the
intensity of one’s focus on a role” (Rothbard, 2001). Again, Schaufeli, Salanova, GonzálezRomá, and Bakker (2002) define employee engagement “as a positive, fulfilling, work-related
state of mind that is characterized by strength, dedication, and absorption.” Further, stated that
employee engagement is not a temporary and precise state, but quite, it is “a more determined
and universal affective-cognitive state that is not focused on any particular object, event,
individual, or behavior. Employee engagement has to do with how individuals pay themselves in
the performance of their job. Besides, employee performance contains the active use of emotions
and behaviors adding to cognitions. It is also been defined as “an individual employee’s
cognitive, emotional and behavioral state directed toward desired organizational outcomes”
(Shuck & Wollard, 2010). According to May, Gilson, and Harter (2004), also pointed out that
“employee engagement might be considered as an antecedent to job involvement in that
employees who encounter profound engagement in their parts ought to come and relate to their
works. Additionally, employee engagement is distinct from quite a few number of related
constructs, most particularly organizational citizenship behavior, organizational commitment,
and job involvement. Furthermore, employee engagement are now becoming a performance
indicator for several organizations in both the private and public sectors (Rees, Alfes, &
Gatenby, 2013). Again, HRM-performance literature has therefore overlooked developments in
other related areas and precisely evidence linking levels of employee engagement with individual
performance (Christian et al., 2011; Rich et al., 2010; Saks, 2006; Truss et al., 2006).
Previous Studies has shown that employee engagement has relationship with dimensions of
psychological ownership, when employees are engaged in their work tasks, the need to develop
certain skills and competencies arises. The ability to perform better is based on the equipped
state of the employee to be able to take decisions and perform better (Alamahamid, McAdam, &
Kalaldeh, 2010). When employees are engaged in their work their commitment and comfort with
work will increases. Employee engagement is related to the commitment of employee and how
hard they work. Again, employee engagement is related to outcomes, success, and betterment of
performance in organization (Ghafoor, Qureshi, Khan, & Hijazi, 2011; Harter, Schmidt,
Asplund, Killham, & Agrawal, 2010). Empirical studies conducted, established the link between
employee engagement and individual performance. For instance, study conducted by Andrew
and Sofian (2012) in Asian context specifically in Malaysian Revenue Board, investigating the
relationship between Individual Factors and Work Outcomes of employee engagement using 104
human resource officers, findings showed a significant difference between employee and
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organization; with co-employee support as a main individual factor that effects both measures of
engagement and the work outcomes. Again, Christian et al. (2011) investigated the relationship
between employee and task and contextual performance, result revealed that employee
engagement influence employee behavior in an organization and the study suggest more
investigation need to be done on the engagement as a construct. Similarly, study by Rich et al.
(2010) reported that employee performance mediates the relationships between perceived
organizational support, value congruence, and core self-evaluations, and two employee
performance dimensions: task performance and organizational citizenship behavior.
Furthermore, Crawford et al. (2010) examine the relationship between employee engagement,
resources and job demands, result explained positive relationship between the study variables.
Moreover, study of Rees et al. (2013) investigated the linked between voice behavior and
employee engagement, study reported positive association. Similarly, Salanova, Agut, and Peiró
(2005) investigated the relationship between employee engagement and employee performance,
study explained positive significant relationship. Available literature reviewed established that
employee engagement has significant influence on employee behavior. Despite many evidences
in Asian, Western and American countries studies is still lacking on the relationship between
employee engagement and employee performance in African countries particularly in Nigerian
public sector. Therefore, the following hypothesis is develop:H3: That employee engagement significantly related to employee performance
In general, despite the importance of employee engagement, the moderating effect of employee
engagement has been neglected in the academic literature. However, employee engagement has
been used as mediating not moderating variable in the previous studies (Andrew & Sofian, 2012;
Laschinger & Leiter, 2006; Salanova & Schaufeli, 2008; Shantz, Alfes, Truss, & Soane, 2013).
Based on this, the present study will use employee engagement to moderate the relationship
between the two HRM practices (training and development, performance appraisal) and
employee performance, specifically in Nigerian public sector. So the moderating hypothesis will
be develop as follows:-
H4: That employee engagement moderates the relationship between training and development
and employee performance
H5: That employee engagement moderates the relationship between performance appraisal and
employee performance
2.3 Conceptual Framework
The research framework will be framed to investigate the moderating effect of employee
engagement on the link between HRM practices and employee performance to be tested in
Nigerian educational sector. Social exchange theory is considered to explain the framework as it
is limited to actions that are contingent on rewarding reactions from others. “Implied is a two9
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sided, mutually contingent, and mutually rewarding process involving "transactions" or simply
"exchange as argued by Blau (1964). Based on the above stated justification the researcher
intended to use HRM practices as Independent variables. While on the employee engagement as
the moderating variable, previous studies neglected the power of employee engagement as
moderator in the relationship between HRM practices and employee engagement despite the
inconsistencies in the literature. Based on the above empirical evidences, a proposed research
conceptual framework for this study illustrating the moderating role of engagement on the link
between HRM practices (training and development, performance appraisal) and employee
performance is shown in Figure 1.
HRM PRACTICES
EMPLOYEE
PERFORMANCE
Training and Development
Performance Appraisal
Figure 1.
Research conceptual framework
EMPLOYEE
ENGAGEMENT
2.4 Underpinning Theory
Social exchange theory will be an underpinning theory to this study. Social exchange theory
argues that, commitments are generated through a sequence of exchanges between parties who
are in a State of reciprocal interdependence. A basic principle of social exchange theory is that
interactions develop over time into loyalty, trusting, and mutual obligations as long as the parties
abide by certain rules of exchange (Cropanzano & Mitchell, 2005). Rules of exchange generally
encompass reciprocity or repayment, rules such that the actions of one party lead to a response or
actions by the other party. For instance, when employees receive economic and socioemotional
resources from their organization, they feel obligated to respond in kind and repay the
organization (Cropanzano & Mitchell, 2005). One approach for employees to repay back their
organization is through their level of engagement. That is, personnel will choose to engage
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themselves to changing degrees and in response to the resources they receive from their
organization, taking oneself more fully into one’s task roles and dedicating higher amounts of
emotional, cognitive, and physical resources is a very philosophical way for employees to
respond to an organization’s activities. Therefore, personnel are expected to exchange their
engagement for resources and benefits provided by their organization. This is in line with Dilys
Robinson, Sarah Perryman, and Sue Hayday (2004) explanation of engagement as a two-way
connection among the employer and employee. In general, based on the above argument, this
study aims to use social exchange theory to explain the research framework.
2.5 Proposed Methodology
This study intends to used quantitative method with primary data through questionnaire, and the
focus will be on public sector performance in Nigeria. The study to tested empirically using
Sokoto State ministries, boards, agencies and parastatals. Unit of analysis is individual, senior
staff employees (GL 07-above) will use as respondents. The sample to be use is 306 from the
total population of 1,148 based on Krejcie and Morgan (1970) determining sample size table.
PLS SEM will be use in the data analysis, it is a second generation analysis technique which
came to overcome the shortcomings of the first generation statistical techniques like of, Factor
analysis, Manova, Analysis of variance. It also considered important in testing measurement and
structural model, latent variables, accommodate small sample size, and complex model (Hair,
Sarstedt, Hopkins, & Kuppelwieser, 2014).
2.6 Conclusion
This study has proposed the moderating role of employee engagement on the relationship
between HRM practices and employee performance, as shown in Figure 1. If the proposed
framework empirically validated, finding will provide important insight to the policy makers,
academics and practitioners into the significant direct effect of HRM practices on employee
performance as well as the indirect effect of employee engagement on the relationship between
HRM practices on employee performance in Nigerian Public sector.
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