Housing First: Defining and Analyzing
a New Treatment Paradigm for
Homelessness in the United States
A Dissertation Presented by
Caitlin A. Carey
Department of Public Policy & Public Affairs
McCormack Graduate School of Policy & Global Studies
University of Massachusetts Boston
June 9, 2020
Committee:
Michael P. Johnson, PhD (Chair)
Susan R. Crandall, PhD
Russell K. Schutt, PhD
Introduction: Background Information
▸ 567,715 people counted as experiencing homelessness in
January 2019 (U.S. Department of Housing and Urban
Development, 2019)
▸ Some estimates suggest that as many as 10 million people
annually spend at least one night in shelter, on the streets,
or doubled up (National Law Center on Homelessness and
Poverty, 2015)
Introduction: History of Homelessness in the U.S.
Point In Time (PIT) Count Estimates for Homeless Subpopulations
Over Time
800000
Total Number of People
Experiencing Homelessness
700000
600000
Number of Individuals
Experiencing Chronic
Homelessness
500000
Number of Individuals
Experiencing Homelessness
400000
Number of People in Families
Experiencing Homelessness
300000
Number of Veterans
Experiencing Homelessness
200000
Number of Unaccompanied
Youth Experiencing
Homelessness
100000
0
2005
2010
2015
Source: created from data in the Annual Homelessness Assessment Reports to Congress, years 2005-2019
Introduction: Models of Homeless Service Provision
Treatment First (Linear) Model
Substance
Abuse
Treatment
Mental
Health
Treatment
Job
Training
Transitional
Housing
Housing First Model
Substance Abuse Treatment
Mental Health Treatment
Job Training
Source: author’s own
Introduction: Theoretical Grounding for Housing First
Maslow’s Hierarchy of Needs
Self-Actualization
(achieving one's full
potential, creativity)
Esteem Needs
(pride, sense of
accomplishment)
Belonging Needs
(friendships, intimate relationships)
Safety Needs
(personal security, financial security, health)
Physiological Needs
(food, water, shelter, sleep)
Source: Maslow, 1947
Introduction: Prior Literature
▸ As Housing First has proliferated in the U.S., new
understandings of the model have emerged and
organizations have implemented the model in different
ways; variation in implementation of the model is thought
to be associated with variation in outcomes
▸ Pathways to Housing developed the Pathways Housing First
Fidelity Scale (Stefancic et al., 2013)
▸ U.S. Department of Veterans Affairs measured fidelity in the
VA’s HUD-VASH program (Kertesz, 2017)
▸ Qualitative attempts to measure fidelity (Greenwood et al.,
2013)
▸ Evaluations of Housing First programs have typically
focused on sobriety and improved mental health among
program participants, in addition to housing retention (see
Greewood et al., 2005; Kertesz et al., 2009; Padgett et al.,
2011; Stergiopoulos et al., 2015; Montgomery et al., 2013;
O’Connell et al., 2009; Tsai et al., 2010)
Introduction: Research Questions
1. How do different groups of stakeholders define,
understand, and experience Housing First?
2. What is the variation in the implementation of Housing
First across the United States?
3. How does Housing First in practice compare with Housing
First in theory?
4. What are the most important outcomes from Housing First
according to different groups of stakeholders and how
could those outcomes be measured?
a) What data are currently being collected that could help to
measure Housing First success at achieving the identified
outcomes?
b) What data should be collected to enable best evaluation of
Housing First’s effectiveness?
Methodology: Research Design
Exploratory Sequential Mixed Methods
1. Qualitative case study of Housing First in Greater Boston
2. Develop survey based on qualitative findings
3. National survey of Housing First providers
Qualitative
Data
Collection
and Analysis
Results
connected
to and
build to
Source: Creswell & Clark, 2018
Quantitative
Measure,
Instrument,
Intervention,
App, or Website
Tested
or
applied
by
Quantitative
Data
Collection
and
Analysis
Interpretation
Methodology: Qualitative Case Study of Greater Boston
Focus groups utilize value-focused
thinking (VFT) to better understand
how Housing First functions and
identify the desired outcomes
HF Program 1:
Grace Mission*
Expert Interviews
(n=4)
HF Program 2: A
Pathway Home
HF Program 3:
Homes Now
Interview with
Program Leadership
(n=2)
Interview with
Program Leadership
(n=5)
Interview with
Program Leadership
(n=2)
Focus Group with
Direct Service Staff
(n=10)
Focus Group with
Program
Participants (n=12)
Focus Group with
Direct Service Staff
(n=5)
Focus Group with
Program
Participants (n=7)
Focus Group with
Direct Service Staff
(n=3)
Focus Group with
Program
Participants (n=4)
* The names of all participating programs and people have been changed to protect their identities.
Methodology: National Survey of Housing First Providers
▸ Survey development was informed by qualitative data to test
generalizability of findings
▸ Sampling approach:
▸ Randomly select 390 cities (50%) from U.S. Census Bureau’s
Annual Estimates of the Resident Population for Incorporated
Places of 50,000 or More (United States Census Bureau, 2018)
▸ Manually search for all homeless service providers within sample
cities that potentially use a Housing First approach (n=1,247)
▸ Online survey distributed via email
▸ 39 questions
Housing First in Greater Boston: A Qualitative Case Study
Expert Interviews
▸ Experts agree:
▸ Housing First is associated with being low-barrier or lowthreshold
▸ Housing First programs serve people experiencing long-term
homelessness
▸ Experts disagree:
▸ About what type(s) of programs can be Housing First
▸ No consensus on emergency shelters
▸ Disagreement about whether rapid re-housing is Housing
First
Housing First in Greater Boston: A Qualitative Case Study
Grace Mission
▸ Provides emergency shelter and permanent supportive
housing (scattered-site and single-site) to individual adults
and families
▸ Emergency shelter is low-barrier, but Housing First only
applies to housing programs
Leadership
Direct service staff
Program
participant
“A big part of our
philosophy is that
we don't want to
evict, like ever.”
“I have a lot of clients that have
different addictive behaviors, and it’s
not my place to put my version of
appropriateness onto them. And it
really comes down to them figuring
out the quality of life that they want.
And really working with them around
keeping themselves safe is the
biggest thing.”
“When they own it,
you can’t have
guests after a
certain time. It’s like
a control thing. It’s
not independent
living. You’re living
with their rules...”
Housing First in Greater Boston: A Qualitative Case Study
A Pathway Home
▸ Began as an addiction rehabilitation agency
▸ Transitioned to Housing First in 2016 because of HUD mandate
▸ Tried to make minimal adjustments to past practices to fit Housing First
▸ Provides emergency shelter and permanent supportive housing
(scattered-site and single-site) to individual adults and families
▸ Low-barrier and Housing First are essentially synonymous;
emergency shelter AND housing programs are Housing First
Leadership
Direct service staff
Program participant
Housing First is just
a ”revolving door”
to homelessness.
The Housing First model
gives housing to “those
that are not well.”
“I can remember being inside
the prison and just thinking ‘if I
just had a place to stay…I’d
be able to get some things
accomplished’”
Housing First in Greater Boston: A Qualitative Case Study
Homes Now
▸ Extremely well-funded program
▸ Provides emergency shelter to individual adults as well as
permanent supportive housing (primarily scattered-site) to
individual adults and families
▸ Emergency shelter is low-barrier, but Housing First only applies to
housing programs
Leadership
Direct service staff
“We know that
“...put them in a home. And
Program participant
“I was hungry one
there’s folks that
then they work on whatever night at 11 o’clock. I
are going to use
they feel as though their
got up and made a
or that are going
needs are at the moment.
grilled cheese
to drink and trying And with some motivational sandwich. I hadn't
to provide as safe interviewing…maybe helps done that in five years.
a place as
them see some other
It was a miracle to
possible as we
needs which they may or
me.”
can is a big part of may not choose to address.
our role.”
Housing First in Greater Boston: A Qualitative Case Study
Value-Focused Thinking
Housing First Means-Ends Objectives Network by the
Program Participants of Homes Now
Housing First in Greater Boston: A Qualitative Case Study
Findings
▸ Factors influencing the implementation of Housing First:
▸
▸
▸
▸
The history of the organization
Motivation for utilizing Housing First
Staff enthusiasm for Housing First
Organization’s budget
▸ Scattered-site permanent supportive housing is preferable
over single-site permanent supportive housing
▸ More client choice
▸ Better integration into the community
▸ Easier to attain/maintain sobriety (when that is a program
participant’s goal for themselves)
▸ When an organization transitions to Housing First, direct
service staff’s job descriptions can change drastically;
there is a need for more support during transition
Housing First in Greater Boston: A Qualitative Case Study
Findings
▸ Outcomes of interest:
▸ Percent of program participants exiting to homelessness
▸ Percent of program participants evicted or involuntarily
terminated
▸ Increased life satisfaction among program participants
▸ Increased ability to perform activities of daily living among
program participants
▸ Program participant progress toward achieving goals beyond
attaining and maintaining housing
National Survey of Housing First Providers: Results
▸ 283 organizations operating Housing First programs
participated in the survey
▸ One of the largest-n studies of Housing First programs in the
U.S. to date
▸ Responding organizations are located across 41 states
and DC
▸ Primarily nonprofits (92.89%)
▸ Budgets of responding organizations range in size from
$899.90 to $259,500,000.00 with an average annual
budget of $9,691,130.51
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National Survey of Housing First Providers: Results
Programs Operated by Responding Organizations and Programs Identified as
Housing First
140
120
100
80
60
40
Operate
20
0
Identify as HF
National Survey of Housing First Providers: Results
Self-Ratings on USICH Housing First Checklist Items and USICH Housing First Index Score
Core Element of Housing First as Defined by USICH
Range
Average
Rating
Standard
Deviation
Access to programs is not contingent on sobriety, minimum income requirements, lack of
a criminal record, completion of treatment, participation in services, or other
unnecessary conditions.
0-5
4.64
0.81
Programs or projects do everything possible not to reject an individual or family on the
basis of poor credit or financial history, poor or lack of rental history, minor criminal
convictions, or behaviors that are interpreted as indicating a lack of “housing readiness.”
0-5
4.74
0.66
0-5
4.50
0.94
0-5
4.30
1.21
0-5
4.45
0.88
1-5
4.50
0.78
Participation in services or compliance with service plans are not conditions of tenancy,
but are reviewed with tenants and regularly offered as a resource to tenants.
0-5
4.46
1.08
Services are informed by a harm-reduction philosophy that recognizes that drug and
alcohol use and addiction are a part of some tenants’ lives. Tenants are engaged in nonjudgmental communication regarding drug and alcohol use and are offered education
regarding how to avoid risky behaviors and engage in safer practices.
0-5
4.53
0.94
Substance use in and of itself, without other lease violations, is not considered a reason
for eviction.
0-5
4.54
1.09
Tenants in supportive housing are given reasonable flexibility in paying their share of
rent on time and offered special payment arrangements for rent arrears and/or
assistance with financial management, including representative payee arrangements.
0-5
4.39
1.11
0-5
4.48
0.98
20 - 55
49.55
6.97
People with disabilities are offered clear opportunities to request reasonable
accommodations within applications and screening processes and during tenancy, and
building and apartment units include special physical features that accommodate
disabilities.
Programs or projects that cannot serve someone work through the coordinated entry
process to ensure that those individuals or families have access to housing and services
elsewhere.
Housing and service goals and plans are highly tenant-driven.
Supportive services emphasize engagement and problem-solving over therapeutic
goals.
Every effort is made to provide a tenant the opportunity to transfer from one housing
situation, program, or project to another if a tenancy is in jeopardy. Whenever possible,
eviction back into homelessness is avoided.
USICH Housing First index score
National Survey of Housing First Providers: Regression Analysis
Regression Analysis for USICH Housing First Index Score
Predictor Variable
Budget
Total staff
Region1
Midwest
Pacific
South
West
Nonprofit
Receives government funding
Always utilized Housing First
Number of years utilizing Housing First
Operates scattered-site permanent supportive
housing (PSH) Housing First program
Housing First program(s) serve people
experiencing chronic homelessness
Motivated to utilize Housing First by funder
requirements
Level of staff enthusiasm for Housing First (0-5
rating scale)
Level of staff flexibility to creatively problemsolve with program participants in order to
keep them in housing (0-5 rating scale)
Program participant level of involvement in
decision-making (0-5 rating scale)
Constant
R2
n
*p<0.10; **p<0.05; ***p<0.01
Standard
Error
Base Model
0.00
0.00
0.01**
0.01
p=0.2250
1.74
1.48
2.75
2.36
-0.61
1.68
-0.05
1.47
-1.01
4.39
6.35
4.09
1.39
1.19
0.00
0.03
Coefficient
Standard
Error
Expanded Model
0.00
0.00
0.02*
0.01
p=0.3639
0.92
1.37
2.24
3.18
-1.38
1.57
-0.62
1.31
-1.21
3.79
7.02*
4.09
1.25
1.34
-0.01
0.02
Coefficient
4.92***
1.13
4.27***
1.17
-1.48
1.31
-1.51
1.25
—
—
0.50
1.18
—
—
0.95
0.65
—
—
1.68**
0.68
—
—
-0.31
0.53
41.75
32.41
0.26
165
0.32
161
National Survey of Housing First Providers: Regression Analysis
Selected Regression Coefficients in Key Outcome Models
Percent of
program
participants who
exit directly to
homelessness
Budget
Number of years
organization has utilized
Housing First
Operates scattered-site
permanent supportive
housing (PSH) Housing
First program
USICH Housing First
index score
Motivated to utilize
Housing First by funder
requirements
Staff enthusiasm for
Housing First (0-5 rating
scale)
B
0.00**
E
High selfPercent of
rating of
program
increased life
participants who
satisfaction
are evicted or
among
involuntarily
program
terminated
participants
B
E
-0.02**
-0.02**
-0.84***
-0.55**
-0.52**
—
-0.03*
—
—
-0.66**
—
—
-0.36***
—
*p<0.10; **p<0.05; ***p<0.01
B
E
High self-rating
of increased
ability to
perform
activities of
daily living
(ADLs) among
program
participants
B
E
High self-rating
of program
participant
progress toward
achieving their
own goals
beyond attaining
and maintaining
housing
B
E
1.03*
0.40**
—
—
-0.45*
—
-0.25**
—
1.06*
—
1.09***
—
—
0.30**
—
—
Conclusion: Variation in Housing First
Spectra for Areas of Variation in Defining Housing First
Source: author’s own
Conclusion: Housing First in Theory vs. Housing First in Practice
Housing First in Theory vs. Housing First in Practice:
A Conceptual Framework
Source: author’s own
Conclusion: Policy Recommendations
▸ Need more support for organizations transitioning to a
Housing First model, especially for those that have
historically operated under a very different model (e.g.
sober housing)
▸ Need to implement widespread use of Housing First fidelity
measure
▸ Future evaluations of Housing First programs should report
the level of fidelity in order to make more meaningful crossprogram comparisons
▸ Scattered-site permanent supportive housing (PSH) is
preferable to single-site PSH
▸ Need to create database of entire population of Housing
First programs in the U.S. to improve future research
Conclusion: Future Research
▸ Identify and validate measures for life satisfaction among
program participants, ability to perform activities of daily
living (ADLs) among program participants, and program
participant progress toward achieving goals beyond
attaining and maintaining housing
▸ Evaluate Housing First programs in the future based on
their success at achieving outcomes identified by
stakeholders, especially since the model is centered on
client choice
Thank You!
Please email Caitlin.carey001@umb.edu with questions or comments
Selected References
▸
▸
▸
▸
▸
▸
▸
▸
▸
▸
▸
▸
Creswell, J. W., & Clark, V. L. P. (2018). Designing and conducting mixed methods research (3rd ed.). SAGE
publications, Inc.
Greenwood, R. M., Schaefer-McDaniel, N. J., Winkel, G., & Tsemberis, S. J. (2005). Decreasing psychiatric
symptoms by increasing choice in services for adults with histories of homelessness. American journal of
community psychology, 36(3-4), 223-238.
Greenwood, R. M., Stefancic, A., Tsemberis, S., & Busch-Geertsema, V. (2013). Implementations of Housing
First in Europe: Successes and challenges in maintaining model fidelity. American Journal of Psychiatric
Rehabilitation, 16(4), 290-312.
Keeney, R. (1992). Value-focused thinking: A Path to creative decision-making. Cambridge, MA: Harvard
University Press.
Kertesz, S. G., Austin, E. L., Holmes, S. K., DeRussy, A. J., Van Deusen Lukas, C., & Pollio, D. E. (2017).
Housing first on a large scale: Fidelity strengths and challenges in the VA’s HUD-VASH program.
Psychological services, 14(2), 118-128.
Kertesz, S. G., Crouch, K., Milby, J. B., Cusimano, R. E., & Schumacher, J. E. (2009). Housing First for
Homeless Persons with Active Addiction: Are We Overreaching? The Milbank Quarterly, 87(2), 495–534.
Maslow, A. H. (1947). A theory of human motivation. Psychological Review, 50, 370-396.
Montgomery, A. E., Hill, L. L., Kane, V., & Culhane, D. P. (2013). Housing chronically
homeless veterans: Evaluating the efficacy of a Housing First approach to HUD- VASH. Journal of
Community Psychology, 41(4), 505-514. doi:10.1002/jcop.21554
National Law Center on Homelessness and Poverty. (2015). Homelessness in America: Overview of Data
and Causes. https://nlchp.org/wp-content/uploads/2018/10/Homeless_Stats_Fact_Sheet.pdf
O’Connell, M. J., Kasprow, W., & Rosenheck, R. (2009). Direct placement versus multistage models of
supported housing in a population of veterans who are homeless. Psychological Services, 6(3), 190.
doi:10.1037/a0014921
Padgett, D. K., Stanhope, V., Henwood, B. F., & Stefancic, A. (2011). Substance use outcomes among
homeless clients with serious mental illness: Comparing Housing First with treatment first programs.
Community Mental Health Journal, 47(2), 227- 232. doi:10.1007/s10597-009-9283-7
Selected References (cont.)
▸
▸
▸
▸
Stefancic, A., Tsemberis, S., Messeri, P., Drake, R., & Goering, P. (2013). The Pathways Housing First
fidelity scale for individuals with psychiatric disabilities. American Journal of Psychiatric Rehabilitation, 16(4),
240-261.
Stergiopoulos, V., Gozdzik, A., Misir, V., Skosireva, A., Connelly, J., Sarang, A., Whisler, A., Hwang, S. W.,
O’Campo, P. & McKenzie, K. (2015). Effectiveness of Housing First with intensive case management in an
ethnically diverse sample of homeless adults with mental illness: A Randomized controlled trial. Plos ONE,
10(7), 1-21. doi:10.1371/journal.pone.013028
Tsai, J., Mares, A. S., & Rosenheck, R. A. (2010). A multisite comparison of supported housing for chronically
homeless adults: “housing first” versus “residential treatment first”. Psychological services, 7(4), 219.
U.S. Department of Housing and Urban Development. (2019). The 2019 annual homeless assessment report
(AHAR) to Congress. https://files.hudexchange.info/resources/documents/2019-AHAR-Part-1.pdf