CHAPTER ONE
1.0
INTRODUCTION
To become an Engineer had been my dreams in my early life at the elementary school. I often
wonder how images move and talk from my daddy’s black and white Television set back then,
and had asked many questions some of which were not correctly or satisfactorily answered.
Some of these questionsinclude how someone at one remote end, call and speak to someone at a
distance location. As I grew older, I acquired the experience to loose and screw back machines to
actually see what they were made of and by this act, I became more interested in the application
of these scientific branch of knowledge called engineering.
My love for calculations and mathematical expression was another factor that drove my path into
the science class when I was shortlisted among students to study science after the junior West
African Examination in 1993/94. The moment I passed out from secondary school, I engaged in
apprenticeship with a neighbour (Peace Electronics), who happened to be a radio and television
repair technician. While with him I acquiredknowledge of troubleshooting, repairs, soldering and
de-soldering of electronics appliances.From there, I proceeded to Josalek Contactor Company
‘one of the contactor with the Nigeria Brewery’ as a contract staff in order to raise money for
higher institution. I was attached to the Engineering Department where I was exposed to
troubleshooting and repairs of industrial electrical appliances.There I meant the then Chief
Engineering Manager (Engineer Fajimi) who also encouraged me to study engineering in the
higher institution. LaterI proceeded to study Electrical and Electronics Engineering at the
University with the mind of being on my own (Having my own company), and or work with the
government, other institutions, or join a firm or work for someone else.
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My undergraduate training in Electrical and Electronics Engineering took placeat the
LadokeAkintola University of Technology (LAUTECH), Ogbomosho between 1999 and 2005. I
learnt the fundamentals of Electronics, Electricaland Computer systems design and theories,
Physics, Mathematics,Engineering Design and Drawing, Engineering Materials, Management
andAccounting e.t.c during my undergraduate training years. My three months and six
monthsStudent Industrial Work Experience Scheme (SIWES) training was carried outbetween
January – March, 2003 at Broadcasting Cooperation of Oyo State (BCOS) and April - October
2004 at the Micro-Data Computers (aComputer Services and Information Technology company).
During my National Youth Service Corps Year (NYSC), I enrolled at Cisco Networking
Academy – University of Benin Centre, where I did a course on Microsoft Certified System
Engineer. I also acquired the following skills among others:Computer Systems Repairs and
Maintenance, Computer SystemsProcurement, Sales and Marketing, Computer Training and
SoftwareDevelopment, Computer Network Principles and Concepts, NetworkImplementation
using Coaxial, Unshielded Twisted Pair (UTP), Shield Twisted Pair (STP) cables, printer’s
installation and repairs, and intercom services and maintenance
Between February 2006 and January 2007, I had my National Youth ServiceCorp program at the
Himios Consult (A consulting company to NDDC Projects), where I was employed as Assistance
Site Engineer (Electrical) and was involved in Project Monitoring and Supervision under NDDC,
Supervision Equipment Installation and Preparation of valuation work done on Project
Supervision. Later I joined Guinness Nig. PLC (Benin Brewery), where I provided a key support
to the Electrical Service Manager, assisting Senior Electrical Supervisor on achieving effective
repairs, preventive maintenance on Electrical equipment and running reports and updating team
members on progressive status.
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Also between 2006 and 2010, I have the role of an Information Technology (IT) Technical
Support officer in differentorganisations where I had to repairs and maintain their computer
systems and monitornetworks of the organisations where I had worked. As a consultant I had to
install andconfigure computer systems, diagnose hardware and software faults andsolve technical
and applications problems, either over the phone or in person. I had also delivered executive and
management training to many organizations and individuals on computer system maintenance,
MS-Office packages. The roles I have worked in have spanned several areas of
expertise.Organisations increasingly rely on computer systems in all areas of theiroperations and
decision-making processes. It is therefore very crucial toensure the correct running and
maintenance of the ICT systems, which is theresponsibility I have had to bear in organisations
where I have worked.
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1.1
BIO - DATA INFORMATION
I was born January 1st 1979 to Late Mr&Late Mrs J. A. Adeyemo of Ile-OgunjenleOgbomoso
North, Kinnira, Ogbomoso, Oyo State. They both relocated to Ibadan where I beganmy primary
education career at I. D. C. Primary School, Opposite Bola Ige International market, Ibadan
between 1988 and 1992. I proceeded to Holy Trinity Grammar School and Alugbo Community
Grammar School for my secondary school education, sat for the West African Senior Secondary
School Certificate and National Examination Council./
1. 2
RESUME
ADEYEMO, OlusegunAbiodun
Plot 17, Zone 2, Mercyland Estate, Apatuku Area, Elewuro – Apatupu Road
OffAkobo – Olorunda Road, Akobo, Ibadan, Oyo State, Nigeria
: oaadeyemo2004@gmail.com:
State:Oyo
LGA: Ogbomoso North
+2348038646852
Date of birth: January 1st, 1979
Sex: Male
OBJECTIVE:
To build a career in an organization and seeking to work alongside a team of professionals in a
highly dynamic, challenging and proactive environment that offers profound exposure and
experience while I am equally adding value to the system.
PROFILE:
A personable, responsible, hardworking, career-minded person, friendly, approachable and
highly cultured prospective Engineer® with extensive knowledge in the delivering of best IT
solutions which focuses on managing Information Technology tools and services, Hardware
Engineering.
4
Fast leaner with good interpersonal communication skills and who is able to influence
maintenance culture positively toward the site vision,I have managed and successfully
supervised to completion various IT services, projects and solutions which focus on cost
optimization and service upgrade.
EDUCATION QUALIFICATIONS:
LadokeAkintola University of Technology,Ogbomoso
B.Tech
2005
Alugbo Community Grammar School, Erunmu, Oyo State
WASSCE
2000
National Examination Council (Nov)
NECO
2005
I.D.C Primary School, Old Ife Road, Ibadan, Oyo State
PSLC
1991
CISCO Networking Academy®UNIBEN Centre, Edo State
CCNA1
2006
Information Technology Infrastructure Library
ITIL
In-view
The Nigerian Society of Engineer
MNSE
In-view
Project Management Programme
PMP
In-view
(ITIL) Foundation
MY WORK EXPERIENCE
OYO STATE JUDICIARY
CUSTOMARY COURT OF APPEAL OYO STATE,
IyagankuG.R.A. Quaters, Ibadan, Oyo State.
May 2018– Till date.
Senior Computer Analyst (ICT Department)
Responsibilities:
- Pioneer and Head of Department.
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- Work with Chief Registrar in managing and resolving incident resulting from day to day
use of computer systems.
- Repairs/Replacement of faulty part of computer components.
- Application of basic techniques of computer safety and maintenance.
- Training of Judges, Grade ‘A’ Presidents and supporting staff on basic computer
applications and their usage.
- Troubleshooting and resolving hardware, software, and connectivity problems
- Monitoring outsourced IT services provided by 3rd party vendors such as web/mail
services, Internet resources and business applications for availability, adequacy and
adherence to Service Level Agreement (SLA).
- Assembling and Installations of Computer Systems.
- Managing user’s accounts, providing help desk support, diagnosing hardware/software
errors and help resolve technical application problems.
- Integrating new hardware into existing systems.
- Maintaining records of IT inventory list of all hardware and other devices
- Diagnosing and correcting of failures in computer systems, Printers, and other
accessories.
- Ensuring timely resolution of ICT resources users’ problems/issues in a professional
manner to minimize downtime of business activities while also ensuring optimal use of
ICT resources.
- Working with Chief Registrar to ensure stock levels for IT consumables and hardware
accessories and IT maintenance tools are at acceptable levels.
- Files and Data Recovery.
- Discharging of any other functions as may be assigned from time to time.
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HIGH COURT OF JUSTICE OYO STATE
Ring Road, Ibadan, Oyo State.
October 2010 – May 2018.
Computer Analyst (Computer Services/Information Technology)
Responsibilities:
- Pioneer / Sectional Head of ICT.
- Repairs/Replacement of faulty part of computer components.
- Managing the computer training center.
- Management of IT staff, including supervision, scheduling, development, evaluation
and disciplinary actions.
- Training of Judges, Magistrate and supporting staff on basic computer applications and
their usage
- Work with Chief Registrar in managing and resolving incident resulting from day to day
use of computers and network resources.
- Assembling, configuring and Installations of Computer Systems and Workstations.
- Maintain records of IT inventory list of all hardware and related devices
- Managing user’s accounts provide help desk support, diagnosing hardware/software
errors and help resolve technical application problems.
- Integrating new hardware into existing systems.
- Diagnosing and correct systems failures.
- Files and Data Recovery.
- Discharging of any other functions as may be assigned from time to time.
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MARVEL FOUNTAIN LINKS
Plot 18, Mercyland Estate, Apatupu Area, Akobo, Ibadan.Oyo state.
AUGUST 2007 - Present
System Engineer/ICT Support (Principal Partner)
Key responsibilities:
- Supervise Sales, Supplying and Maintenance of Computer Systems, Printers and
Accessories.
- Manage day-to-day computer support and networking problems to companies and
organiasatios as need arises.
- Provide technical assistance to computer system users and co-team members in IT
industry
- Install and configure workstations.
- Install various software applications on Windows (XP, Vista, 7, 8, and 10) workstations such
as MS-Office, Graphic software, Networking and other application packages.
- Create program documentation.
- Integrate new hardware into existing systems.
- Diagnose and correct systems failures.
- Files and Data Recovery
- Networking and Internet Services.
- Tutor of students on ICT training.
- Consulting Engineers.
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GUINNESS NIG.PLC BENIN BREWERY
Oregbeni Industrial Estate, Ikpoba Hill, Benin City. Edo State.
2007 -AUGUST 2008.
Temporary staff – Asst. Electrical Manager
Keyresponsibilities:
- Providing key task support to Electrical services Manager.
- Assisting Senior Electrical Supervisors on achieving effective repair and preventive
maintenance of Electrical equipment.
- Engage in installation of Electronics/Electrical equipment.
- Manage of personnel concerning Electrical issues.
- In the repairs and maintenance of electric motors, Valves and Instrumentations
materials.
- Engaged in troubleshooting appliances/equipments switching from 33 to 11KV.
- Part of Profit Improvement Project (PIP) team.
- Fault finding and rectification in electrical and instrumentation circuitry
- Running reports/Updating team members on progress status.
MARCH 2006
NYSC, Edo State.
HIMIOS KONSULT (CONSULTING ENGINEERS)
71 Textile Mill Road, Benin City, Edo State.
Site Engineer
Keyresponsibilities:
- Project monitoring and supervision under Niger-Delta Development Commission
(NDDC) Projects.
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- Project Management.
- Supervision of Equipment Installation.
- Preparation of valuation of work done on project supervision.
MICRO-DATA COMPUTERS
Iwo Road, Ibadan, Oyo State.
APRIL 2004 - OCT 2004.
System Engineer
Responsibilities:
- Assembling and Installations of Computer Systems.
- Repairs/Removing of faulty part of computer components.
- Networking of computer systems.
- Tutoring of student on training.
BROADCASTING COOPERATION OF OYO STATE (BCOS)
Basorun, Ibadan, Oyo State.
MARCH 2003
Industrial trainee
Responsibilities:
- Outside Broadcasting Services.
- Editing suit management.
- Troubleshooting of Intercom Problems.
RESEACH: Design and Construction of obstruction detector use infrared techniques.
AWARD:
-2005.
Guess Lecturer of the Month Award by Nigeria Society of Nigeria - July 2010
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TECHNICAL SKILLS:
Network: MS Windows workstation. Basic TCP/IP, Cabling,
Upgrade, installations and configurations, Networking, Computer
networking (LAN, WAN),
Software: Good user of Microsoft office (Word, Excel & Power
point and others packages), excellent use of windows 7/8/10/
Server 2008/2012 in setting up and configuration, familiar with
Maximo software.
Hardware: IBM, DEL and HP compatibles for workstations and
servers, PC assembly, upgrading, configuration and installation
and trouble shooting.
Operating Systems: Window 98.2000, 2003, Window XP and
Window Vista, window 7, window 8, window 10 & basic
knowledge of UNIX
REPAIRS:System (Laptop and Desktop) repairs and maintenance.
Project Management
IT QUALIFICATIONS/TRAININGS/CONFERENCE/WORKSHOP
Certificate of Course Completion (Networking Basics), Cisco Certified Network
Academy. University of Benin, Edo State
Certificate of Attendance on How to Start, Manage and Grow a Business
Enterprise.
Certificate of Training in Industrial Process (By Automated Process Limited).
Certificate of Proficiency in Computer Engineering-“Core Hardware”
Certificate of Proficiency in Computer Desktop publishing and Data Processing
Certificate of Participation on Ethics, Management skills and Information
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Technology by National Judiciary Institute, Abuja
Leadership Capacity Training for Sectional Head of Judiciary Staff
TECHNICAL PAPER/TRAINING DELIVERED
MS Word Training (Beginner and Intermediate) for Confidential Secretary of Oyo
- 1st – 31st May, 2012
State Judiciary.
MS-Word Training (Introduction and Beginner) for Oyo State Judiciary Staff
-Nov. 2012 – Till Date
On Microsoft tools and Internet Usage for Senior Staff of Federal Ministry of
Agric, South-West Regional Office at Executive Training Center, Moor
- 18th – 19th December, 2012
Plantation, Apata, Ibadan.
Two days training on MS-Excel to Management team of WEMABOD Estate
Limited, Marina, Lagos
- March, 2010
Technical Paper presentation on Computer System Maintenance and Basic
troubleshooting at Nigeria Society Engineer Monthly Meeting, Ibadan branch
- July, 2010
PROFESSIONAL INSTITUTE AFFILIATED
Alumni Community, CISCO Networking Academy.
Member, the Institute of Engineering and Technology.
Graduate member, Nigerian Society of Engineers (NSE).
Member. Nigeria Computer Society (NCS) in view.
SPECIAL ATTRIBUTES
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HOBBIES:
Special interest in ICT and related matters
Ability to analyse issues, compile and write reports and papers
Endowed with drafting skills
Abilities to relate to all cadres of officers irrespective of gender
Ability to work long hours under pressure.
Reading, Teaching, Traveling and Table tennis.
REFEREES:
ENGR. O.F. OSENI
Electronics & Electrical Department,
LadokeAkintola University of Technology (LAUTECH),
P M B 4000 Ogbomoso, Oyo State, Nigeria.
08033934222
ENGR. OLAYINKA ALI
HON. JUSTICE B. O. ADENIJI
Director (High Ways Dept.)
Hon. RT. Chief Justice of Oyo State
Ministry of Works & Transport,
High Court of Justice R/R, Ibadan, Oyo State,
State Secretariat Complex, Ibadan.
08023273489
08023256070
CHAPTER TWO
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2.0
OVERVIEW OF MY INDUSTRIAL ENGINEERING EXPERIENCE.
At the university, i.e. LadokeAkintola University of Technology (LAUTECH), Ogbomoso, I was
exposed to classroom trainings and lectures, some of which led to Laboratory tests and practical
works in both Computer Engineering and Electrical and Electronic Engineering fields.
My practical engineering experience started after my year two (2) programmewith a three (3)
month Student Work Experience Programme (SWEP) at Broadcasting Corporation of Oyo State
(B.C.O.S), Ibadan. I did my computer appreciation programme, used the Microsoft packages,
exposed to editing packages, performed document scan, print jobs and email activities, I also
engaged in live programme with OB services.
In 2004,I had my Students Industrial Work Experience Schemes (SIWES), which lasted for six
(6) months at Micro-Data Computers where I had good knowledge of computer repairs and
maintenance.
In 2006, I was mobilized for my compulsory National Youth Service program in Edo Statewith a
company (Himios Consults) under NDDC projects (Electrification and Bore-Hole) where I
served as a Site Engineer (Electrical) where I had knowledge of Project monitoring and
supervision,Preparation of valuation of work done on project supervision, Project Management,
Supervision of Equipment Installation of projects under Niger-Delta Development Commission.
The quest to make a success of my career in ICT drove me to enroll for and attend a course at
Cisco Network Academy, UNIBEN centrewhere I learnt the principles and protocols of Internet
Addressing, Internet protocols and Computer networks.
During and after my National Youth Service, I joined Guinness Nigeria PLC (Benin Brewery) to
continue my National Service and later given appointment as Temporary Staff in January,
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2017.However, I was exposed to FMCG multinational company experienced, to be part of
teamthat repairs electric motors, repairs and replacement damaged valves, automation and
instrumentation engineering,and part of the team that installed of 500kva electricity transformer,
part of engineering team that carried out maintenance planning method, active team member of
Based Walk About “designated team to inspect and know potential failure in plant and provides
remedy to the standard” maintenance of chill plant and part of engineering management decision
tem.
In conjunction with a company that manage their ICT section, I also exposed to various
technologies in the computing field thereby enhancing my engineering experience in principles
and protocols of Internet Addressing, Internet protocols, IT Asset maintenance, internetwork
designs and management, Computer hardware and IT infrastructural development.
2.1
INDUSTRIAL WORK EXPERIENCE
As undergraduateengineering in LadokeAkintola University of Technology, Ogbomoso, I
benefited from two practical industrial trainings, the Students Work Experience Programme
(SWEP)at Broadcasting Corporation of Oyo State (B.C.O.S) in 2003 and the Students Industrial
Work Experience Scheme (SIWES) at Micro – Data Computers Ibadan, Oyo state in 2004.
2.1.1 SWEP - Broadcasting Corperation of Oyo State (B.C.O.S), Ibadan,
-
2003
The Students Work Experience Programmeis a two (2) unit programme followed by a report
after the programme. During this programme I was opportuned to be part of team that transmitted
life broadcasting via OB (Outside Broadcasting) services, exposed to MCR; the technical hub of
a broadcast operation where the signal from both audio and video pass through prior to
15
transmission, troubleshooting and maintenance of Intercom problems. I also learnt crimping and
termination of telephone cables.
2.1.2 SIWES
– Micro–Data Computers, Ibadan, Oyo State
-
2004
The Student Industrial Work Experience Scheme (SIWES) is a six (6) month field experience for
engineering student and it is a four (4) unitsprogramme followed by a report after the training. I
did my SIWESat Micro – Data Computers, Ibadan, Oyo State between April 4th 200 and October
29th 2004.I spent my time reading through the book ‘A+ Certification’ and MCSE. This assisted
me to know the basic Computer components, simple computer networks, the computer command
tools, software installations, computer windows environment, and installation of printers and
troubleshooting.
However, the repairs of computers involving backups, data migration and deployment
encouraged me in the business of Computer sales and repairs matching the configurations with
the purpose of use. During this training, I was involved in many projects that company was
handling; 1). Supply 6 units of Pentium (IV) processor computers to Ogunnaike Farm – Hope
Poultry off Old Ife Road, Alakia Ibadan and networking of three computer systems (MD, Admin
and Account) using MTN dial-up connection, 2). Supply 20 units of Pentium (IV) processor
computers of to Agro-Oil Company located opposite Nigeria Breweries PLC, New Ife Road,
Ibadan, Oyo State, 3). Supply 3 units of Pentium (IV) processor computers and Laserjet printer to
De-DamakNigeria Limited along Iwo Road, Ibadan, 4). Supply 5 units of Pentium (IV) processor
computer systems to Spotless Computer Business Center, Ibadan, networking and maintenance,
5). some others individual users.
The major tasks we undertookafter supply were upgrading the computer hard-drives, computer
memory sticks (SDRAM/DDRAM), partitioning of the operating system to Windows XP, NT
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and Windows 98, repairs and maintenance of computer systems networking, and printers. These
and many tasks were handled by my team and I later became the team leader under the
supervision of Managing director of the Company. Later, I was co-opted with instructors to train
apprentices and other IT students attached to the company.
2.2
NYSC - HIMIOS KONSULT (CONSULTING ENGINEERS)
My engineering experience during NYSC was in the
-
2006
areas of projects supervision,
electrifications, water projects and evaluation of work done on all projects under Niger Delta
Development Commission (NDDC) with a company called HimoisKonsult (Consulting
Engineers) located at 71 Textile Mill Road, Benin City, Edo State under the chairmanship of Late
Engr. Hikhiomoya of blessed memory. The Niger Delta Development Commission (NDDC) is a
federal government agency established by Nigerian President OlusegunObasanjo in the year
2000 with the sole mandate of developing the oil-rich Niger Delta region of Nigeria.
During my service year while in this company in the position of a Site Engineer (Electrical), I
was part of the team interfaced with all companies and field engineers executing NDDC projects
both Electrification and Bore-hole water) in Edo State. Our major tasks were to monitoring and
supervision of projects as prescribed and designed by the Commission, Project Management,
Supervision of Equipment Installation and preparation of valuation of work done on projects
supervised.
I was actively involved in the installation of 500KVA substations to many communities under
NDDC projects. I worked with consultants during the process of installation, deployment of
materials and resources including distribution to the end consumers. Before the end of my service
year, I gained considerable experience supervising the installation of500kva substation, as well
as erecting of standard electricity poles.
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2.2.1 Substation
Asubstationiswherethetransformer,switchingandprotectionequipment
(feederpillar)areinstalled.Itcouldbeanoutdoororindoortype.Forelectricityprojectsmainlyatdistribu
tionlevel,therearetwomaintypesofsubstationnamely:primaryinjection(33/11kVsystems)anddistrib
ution(33/0.415kVor11/0.415kVsystem)substations.Asubstationisapartofanelectricalgeneration,t
ransmission,anddistributionsystem.Substationstransformvoltagefromhightolow,orthereverse,orpe
rformanyofseveralotherimportantfunctions.Betweenthegeneratingstationandconsumer,electricpo
wermayflowthroughseveralsubstationsatdifferentvoltagelevels.
2.2.2SelectionandLocationofSiteforaSubstation
Thefollowingfactorsareconsideredwhilemakingsiteselectionforasubstation;
i)TypeofSubstation:Thecategoryofsubstationisimportantforitslocation.Forexample,astepupsubstation,whichisgenerallyapointwherepowerfromvarioussources(generatingmachinesorge
neratingstations)ispooledandsteppedupforlongdistancetransmission,shouldbelocatedasclose
as
possibletothegeneratingstationsastominimizethetransmissionlosses,alsoastepdownsubstationshouldbelocatedclosetotheloadcentertoreducetransmissionlosses,costofdistributio
nsystemsandbetterreliabilityofsupply.
ii)Availabilityofsuitableandsufficientland:Thelandproposedforasubstationshouldbenormall
ylevelandopenfromallsides.Itshouldnotbewaterloggedparticularlyinrainyseason.Thesiteselectedfo
rasubstationshouldbesuchthatapproachoftransmissionlinesandtheirtakeoffcanbeeasilypossiblewit
houtanyobstruction.
iii)CommunicationFacility:Suitablecommunicationfacilityisdesirableataproposedsubstationbothd
uringandafteritsconstruction.Itisbetter,therefore,toselectthesitealongsideanexistingroadtofacilitate
roadaneasierandcheapertransportation.
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iv)Atmosphericpollution:Atmospherearoundfactories,which,mayproducemetalcorrodinggase
s,airfumes,conductivedust,etc.,or
nearnesstoseacoasts,whereairmaybemorehumidandmaybesaltloaded,isdetrimentaltoproperrunnin
gofpowersystemandthereforesubstationsshouldnotbelocatednearfactoriesorseacoast.
v)AvailabilityofEssentialAmenitiesfortheStaff:Thesiteshouldbesuchwherestaffcanbeprovide
dessentialamenitieslikeschool,hospital,drinkingwater,housingetc.
2.2.3 Single Line Diagram
Simple and complex power system even though they are three phase circuits, is usually
represented by a single line diagram, showing various electrical components of power system
and their interconnection. In single line representation of substation the electrical components
such as power transformers, incoming and outgoing lines, bus-bars, switching and protecting
equipment, are represented by standard symbols and their interconnections between them are shown
by lines. Some of the standard symbols used to represent substation components are given in Table
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Figure 2.1: One line diagram of power system in Nigeria
This line diagram above is a representation of a simple distribution sub-station. This starts from
the incoming source (generating station or a substation) from the extreme left. The arrow head
pointing in the right direction indicates the direction of current. The whole diagram is divided
into sections with the introduction of circuit breakers and isolators, during fault or maintenance
particular section can be de-energized. This eliminates complete shutdown of the system Also
below is the single line diagram of 132kV supply to a town from national control center NCC
which is injected into town injection substation at a junction where a double step down is
performed on the incoming voltage; the incoming 132kVis stepped down to 33kV and also a
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further step down is perfumed to 11kV which is distributed to feeder,. Community is fed from
the road feeder.
2.3
GUINNESS NIG.PLC BENIN BREWERY
- 2007/2008
I continued my engineering practice withGuinness Nigeria PLC, Benin brewery, Edo State
between January 2007 and August 2008 after the sudden death of the Managing Director of
HimiosKonsult, the family could not continue running the company as expected. Guinness
Nigeria PLC is located No 49, Ikpoba Hill, alongAgbor Road, Benin City and they are into the
production of malt and beers. My efficiency gave me opportunity to act in capacity of Assistant
to the Electrical Manager, I shuttled between electrical and instrumentation departments of the
company.I interfaced with the assembly lines and production chains of the crystal production
cycle; i.e The Miller – The Masher – The Boiler – Pasteurizer – Filter machine – The Parker.
The
Milling
machine
The
Masher
Parker
Guiness Nig. PLC
Benin Brewery
The Boiler
Filter
Machine
Engine
Pasterizer
Figure2.2:Guinness Nigeria PLC Benin Brewery - Production Cycle
21
By this production cycle, I had a stint on process automation and appreciated the importance
intelligent logic control boards. One major troubleshooting experience I had involveda faulty
rotatory board of the corking machine, where a sensor was blocked by some dirts. It took the
intervention of teaming engineers on duty to trace and fine-tune the error. This made me research
into the theories of electronic components of sensors and valvesi.e. the mechanical relay,
transistors and the bilateral FET devices.
I was actively involved in a team that installed another 500kva electricity transformer to
company led by Engr. Moses Anikori (Electrical Manager) and a contractor (BroadvillNig.
Limited). I was mobilized for Training in Industrial Process (By Automated Process Limited).
My keen interest in ICT and the quest to be successfuland establishedin ICT drove me to enroll
and attend a course at Cisco Network Academy, UNIBEN centre where I learnt Networking
Basics.
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CHAPTER THREE
3.0
POST GRADUATE ENGINEERING WORK EXPERIENCE
3.1
MARVEL FOUNTAIN LINKS
I established a company called Fountain Links in 2004 shortly after my six month
industrial attachment due to the interest I have in ICT and for my up keep while I was still an
undergraduate and getting set to be mobilized for the service year.When I left Guinness Nigeria
Plc in 2008, I came back to Ibadan to continue working on my ICT Company named “Fountain
Links” which later metamorphous to MARVEL FOUNTAIN LINKS (MFL) in 2010, an
approved and registered business name with the Corporate Affairs Commission (CAC).
The long time dream to have my own company came to pass and though it was rough at the
beginning hitherto I received grace from Almighty God to put in accumulated experienced
gatheredand move on.
One of the most leading sectors in the world is ICT and I am happy to be part of the ICT driven
company.
The Information Technology over the years has interfaced me with field engineers, many
companies, government establishments and individuals in the repairs, maintenance, procurement,
supervision and implementation of several IT projects, including hardware procurement,
Technology upgrade exercise, installation and implementations of capital IT projects in some
companies and ministries of which are listed below.
AHMU Mining International Company
Dalkas Engineering Limited, Ogba, Lagos
A.A.Y. International Company.
M.U.O International Mining Company, Ashi Road, Ibadan
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National Seed Council, Federal Ministry of Agric. Ibadan
Riggs Engineering International Limited, Lagos and Ibadan
High Ways department, Oyo State Ministry of Work and Transport.
Quality and Controls department, Oyo State Ministry of Education.
Oyo State Ministry of Science and Industry
Local Government Staff Pension Board, Oyo State Secretariat.
WEMABOD Estate Limited, Marina, Lagos
Riggs International Engineering Limited, Lagos and Ibadan Plant
Federal Ministry of Agriculture, MOOR Plantation, Apata, Ibadan
Best Option Limited, Ibadan
Excellent Academy Group of School. Old Ife Road, Ibadan
BOKAT Ventures, Oke-Ado, Ibadan
SOLEEC Industries Limited, Iwo Road, Ibadan
Dare Adebayo & Co.(Dominion Chamber), Iwo Road, Ibadan
Listed below are some supervision and implementation of several IT projects which I had
undertaken over the years including:
Hardware procurement
Repairs and Maintenance
Technology upgrades exercise
Installation and implementations of capital IT projects.
As an engineering graduate, anIT consultant and aProject Manager,I am trained to follow
procedures in day to day activities, and to do things in a sequential and orderly manner. That is,
tracing faultsfrom the most minor issues to escalating them if need be. For example afaulty
computer system can be diagnosed from checking the power cable tonetwork cable up to
24
checking the workgroup, if the computer system is on thecorrect policy and so on. This allows
for delivery of exceptional service in acustomer-facing role that I play as an Information
Technology Consultant.
As a consultant and owner of the company with today’s increased dependence on computers,
maintaining and repairing them is very important. I used to move from office to office and
company to company and at time desk to desk to make sure our clients are happy with the
maintenance services we are rendering to them. I also have to put some customers through using
or editing some Microsoft applications like MS-Word, MS-Excel, MS- Power Point, MS-Outlook
from time to time.
Peculiarity to the companies and establishments, I have carried out the upgrade of Windows
operating systems from earlier versions of windows like windows 7 and 8 Professional to
Windows 10. I was heavily involved in the upgrade of memory and operating system as required.
Some of the most common types of PC repair and maintenance services include: computer
development, re-location and setup, virus and spyware removal & malicious software
prevention, network design & configuration, computer peripheral installation, configuration and
networking including printers, hardware installations and upgrading memory, hard drives,
SSDs, video cards, and disk drives.
3.1.1 REPAIRS, UPGRADE & PROCUREMENT OF COMPUTER SET
PC errors resulting from ageing IT asset and as well asaccumulated effect of dusts, dirt, grime,
cob webs, insects and incessant power failures. In view of this, it’sdesirable that these computers,
printers and scanners be serviced to keep them in good state of both physicaland firmware errors.
25
Figure 3.1: Images of PC motherboard and LAN repairs
The essence of this corrective maintenance is to reduce the likelihood of hardware failures,
extend the useful life of the system, minimize system crashes caused by outdated drivers and
other software problems, secure the system against viruses and other malware, and prevent any
case of data loss due to interrupted power outages and/or physical hacking of information.
Also, the workspace currently maintained by the companies does not meet electrical safety
standard as shown in the figures below.
26
.
Figure 3.2: Bad Electrical power distribution network
From the above figure, there was need to phase out the use of extension boxes in some of the
companies and establishments and replace them with a neat power distribution system such that
each CPU, Monitor and other shared resources like printer and scanners can tap power directly
from electrical sockets right under their desks and workstations. This was considered very
important in the open offices.
27
The managements of some these companies/establishments were encouraged to measure the
performance of staff against the tools that are available. The attention of superior officers was
beacon on what can be done. It was suggested and agreed that the companies/establishments
should do away with less supportive IT assets.
Some companies/establishments which have been managing systems with Pentium IV processor
had to inject new computers with dual core processor, upgraded the windows office tool from
Microsoft office 2003 to 2010/2013. Regular repair and maintenance was carried out on
computers systems and were upgraded by increasing the hard disk capacity with
Seagate/Toshiba/Samsung HDD 500/320gb and memory bank with 4/2gb. Some PCs whose
virtual memories were low were boosted by reformatting them before reloading new operating
systems on them.
This exercise really assisted me in analyzing and planning my itinerary. Each day, I have lists of
systems peculiar to companies/establishments to be repaired and I have the data sheet containing
repairable area of the machine. Some computers with burnt motherboard were replaced and put
to order for use. The use of extension slots were out in place as most computers already have
their on-board Ethernet port burnt or spoilt, an IDE extension card were bought to replace and
upgrade
the
machines.
This
eventually reduced
cost
incurred
by some
of
this
company/establishment on buying new sets of computers. However, some computers with
bespoke applications on them never had any downtime as a result of these maintenance and
upgrade.
The training I had and my experience on data backup assisted in preventing/reducing data loss
while carrying out the repairs and maintenance and all web applications had their data well
protected. Some of the challenges then could be power outage due to faulty UPS machine. I will
28
need to start a process I have initiated before allover and at times some got corrupted and I
wouldneed to buy additional hardware to fix them. With these repairs, maintenance and upgrade
done for companies, some sets of computers and printers were purchased and configured and
LAN resources and shared services on the network for some companies/establishments that are
on networking.
Typically, for company/establishment on network, I was able to share a printer in a network for
multi user access for by clicking on network, look for the workstation or network printer on the
network. Right click to see the properties, share it and then connect other workstation to use the
printer.
3.1.2 WINDOWS 10 UPGRADE FOR SOME COMPANY AND ESTABLISHMENT
3.1.2.1
Pre-assessment testing, evaluation of windows 10
Windows 10 whose features can be mathematically represented as Win 10 =Win 7+ Win 8 + x.
Where ‘x’ are drivers to existing hardware and their peripheral, patch updates to windows utility
software amongst others. The Windows 10 pre-assessment by my company (Marvel Fountain
Links) provides opportunity to conduct in-depth discovery of existing windows environment
(Win 7 & Win 8) to ease the transition to Windows 10.
29
Figure 3.3: Windows 10 upgrade notification page
This upgrade stage visibly addressed in ITIL framework as Service Transition was meant to
support existing business applications and resources for Continual Service Improvement
platform and future technology.
Figure 3.4: Windows 10 upgrade in progress
30
The followings were evaluated before considering whether the upgrade is needed or Not.
System requirements for upgrade was validated and documented.
The duration of the proposed upgrade was evaluated and considered Ok as it was meant
to be the last edition from Microsoft Corporation in the Windows series.
Improved security with Windows defender utility tool.
Improving internetwork activities via a user friendly and super-fast startup process
Assessment of existing desktop hardware for Windows 10 compliance
Application Compatibility testing was assessed
Interoperability with Windows 10 Mobile Device Management
Conducting discovery and assessment before deploying the new desktop operating system across
organizations assisted the business avoid potential challenges and minimize risk and time spent
on the upgrade.
This was useful because it allowed for the following benefits;
Mitigate the risk of introducing Windows 10 into our client’s network.
Gain stakeholder buy-in by demonstrating a measured approach.
Gain an understanding of application compatibility challenges that will need to be
considered
Enable user mobility with Windows 10 Device Management recommendations
Gain a deeper understanding of the technical requirements for the upgrade project
The assessments helped evaluate existing technologies, configurations, processes and
applications to provide tailored recommendations and steps to assist in a smooth transition to
Windows 10.
31
3.1.2.2
Installation on selected machines for some company and establishment
The procedures for testing and implementing the repairs and upgrade using an offline installation
file are:
Installation of Win 10 on two (2) different machines preinstalled with Win 7 and 8.
All tests and network interoperability standards were conducted and confirmed with
compatibility of these business applications with Windows 10.
Autocad software works fine.
Legalpedia and Lawpavillion (Law resources application) software works fine.
3 Versions of Microsoft Office 2007, 2010, 2016 works well on it.
Kaspersky Antivirus 10.2 version was not allowed, hence upgraded version 10.2.4
was downloaded and it patched up with the license on previous version 10.2.
Third party Web applications and browsers were successfully loaded.
Peripheral component and IT hardware were tested as plug and play devices on the
machine.
Advanced in using new tools that came up with the O/s like Multi-task snap for
virtual desktop management.
Software vendors/developers were invited to compile and re-run their packages and
all were successfully compiled.
Backup were done and restored without failure.
We explored the key features especially the newer features. Spartan Microsoft edge (fast,
light and completely reborn web browser), Task view, mobile window gadget etc.
32
Having established that genuinely licensed Win 8.1 single language PCs are not
upgradeable, we resolved and confirmed successful forward compatibility of these PCs
with Win 10 PC at the testing period.
All business applications, web applications and resources tested ok.
Tested shared resources like printers and scanners driver compatibility.
Resolved the 32bits/64bits driver compatibility issues.
Tested internetwork applications, resources and services.
Developed guidelines for implementing upgrade using an offline installation pack.
However, some challenges during this test period were difficulties in the use of online Media
creation tools, big size of upgrade pack, difficulties in Windows 8.1 single language
upgrading.
3.1.2.3
Evaluation of impact on existing software and result found
The repairs and upgrade had no slack or negative effect on existing business applications of our
clients as reported above. The result found were all positive except the KES Antivirus failure,
which after upgrade was perfect. It was concluded that the upgrade was worth migrating business
applications into following positive responses to command and algorithms of business
applications [1]. It was fast at startup, nice themes with the 3D icon [2], returned startup Menu
amongst others [3].It has appreciable interconnecting speed to resolve network issues and device
compatibility errors [4]. The windows defender is really recommended for a standalone PCs
instead of using 3rd party utility software for managing the Antivirus [5]. It also has improved
gaming features.
33
3.1.2.4
Cost saving on upgrading to windows 10
With 50 PCs upgraded from different clients. Total cost saved having recommended that
Windows 10 Pro be used as upgrade pack costs 200USD per system.
50 $200= $1100 which equals 10,000 365NGN= N3,650,00.00 to the company/establishment
for the upgrade done during the grace period. However, PCs that cannot be upgraded or which
have reached their End of Life would need to be replaced with the newer Win 10.
3.1.2.5
The upgrade process and lessons learnt from it
The upgrade process involved;
Device compatibility checks i.e Windows activation status, processor architecture type,
O/S type, disk space and memory requirement.
Confirmed data status of PC from backup drive.
Created an ISO offline installation setup file
Run the offline installation setup files
Monitor the installation processes.
Confirm account
Checkup files, application and confirm internetwork activities.
Document the PC for successful upgrade.
Deliver first hand use of the O/S to end users i.e Windows startup & shutdown process.
File directory and desktop management.
What we have learnt from this upgrade is that despite the size estimated 3GB of this software; it
further boosted startup time and graphics of systems. Automatic fixes to bugs and errors from old
34
platform were corrected as well. Eight (8) other new windows shortcut keys were learnt for ease
of my daily workflow.
Fig 3.5: Showing the window 10 shortcut keys
3.1.2.6
The pre - upgrade knowledge sharing session.
Clients review of the windows 10 features was done and imparted a lot on individual; this
thereby gave room for individual to surf further the benefits of the upgrade before live
implementation wes done.
3.1.2.7
The post upgrades evaluation and clients’ perception:
With majority of clients complying with IT knowledge upgrade and updates, knowledge transfer
was easier to disseminate the benefits of the upgraded software. However,in general the software
was seen as good with improved startup speed.
35
3.1.2.8Future consideration to our client’s system
For the future, newer devices are expected to match existing Win 10 environment, hence file
management, databases, business applications and software must seemingly conform to this
platform.
3.1.2.9
Conclusion and Recommendation
This report has presented an experience of over twelve years in the field of information and
communication technology and particularly in the companies and government establishments in
the last few years. The experience cuts across professional organizations and academic teaching
and research. The details of experiences acquired have been given. My experience in this report
shows that organisations today must balance innovation with risk and cost, all while ensuring
that their computer systems and network are secure. The role I played, and still playing, allowed
me to deliver the right intelligence to help better identify processes, enhance employee
productivity and mitigate security threats that couldnegatively affect the business.
3.1.2.9
Technical Paper and Training Presentation
My experience as a Network/System Administrator which I have just shared, has shown that
another very important aspect of creating awareness ofcomputer technology incompanies, the
society and the establishment is by delivery of technical paper on computer repairs and
maintenance (desktop and laptop)., training of computer applications “Microsoft office
package”.
Below are some training and technical paper I have delivered in course of my engineering
practice:
Training on Microsoft tools and Internet Usage for Senior Staff of Federal
36
Ministry of Agric, South-West Regional Office at Executive Training Center,
- 18th – 19th December, 2012
Moor Plantation, Apata, Ibadan.
Two days training on MS-Excel to Management team of WEMABOD Estate
Limited, Marina, Lagos
- March, 2010
Technical Paper presentation on Computer System Maintenance and Basic
troubleshooting at Nigeria Society Engineer Monthly Meeting, Ibadan branch
- July, 2010
These presentations and trainings fetched me recognition and award from clients, companies,
establishments and the society at large.
Figure 3.6a: Screen short shows the Maintenance consultation approval with a Ministry
37
Figure 3.6: Guest Lecturer Award by Nigeria Society of Engineers.
38
3.2
STATEMENT OF EXPERIENCE IN OYO STATE JUDICIARY
I resumed work at the High Court of Justice, Oyo State Judiciary on the 4th of October2010 as
the Computer Analyst to pioneerand Head the ICT department I was commissioned to set up the
IT department, deliver training on computer applications, computers repairs and maintenance in
a bid to enhance efficiency, productivity and ultimately improve the process of adjudication. I
rose through the rank to my present position as Senior Computer Analyst and the impact has
earned me credit consequently I was deployed to pioneer another ICT unit in a newly established
of the Judiciary of Oyo State that is, the Customary Court of Appeal in May 2018 till date. As
the Information and Communications Technology (ICT) era dawned in Oyo State Judiciary, it
was critical and necessary to establish IT projects that are bound to help move the organization
forward, save for allocation to help finish those projects on-time and on budget. But where does
one begin?
The establishment of ICT unit in Oyo Stat Judiciary was timely,and in tender with the policy
document released by the Committee on Judicial Information TechnologyPolicy of the Nigeria
Judiciary in July, 2012, with the purpose of ensuring usage of ICTto effectively support the
functions and activities of justice administration and dispensation by enabling optimal
development and management of ICT within the Nigeria Judiciary. The desire for improved
justice administration and the process of adjudication led to the identification of the objectives of
ICT Oyo State Judiciary (High court of Justice).
The main objective and change ICT was to bring to bear on the operations in Oyo State Judiciary
was to embark on projects (Repairs and upgrading of existing computers, procurements of new
set computers and printers, and establishment of training center for Judges, Magistrates and
Supporting staff) that will allow theorganisation to use a system of integrated applications to
enhance the court processes and, as much as possible, automate many back office
39
functionsrelated to human resources. Information and Communication Technology (ICT) was
thus seen as a tool for transformation.
The other objectives of ICT in Oyo State Judiciary are iterated below;
To guide towards the effective use of information technology in the Judiciary aimed at
improving the services and achievingoverall cost efficiency.
To speed up the judicial process by making of appropriate technology for effective justice
delivery.
To facilitate progressive reduction of reliance on paper-based processes.
To provide the Bar and the Public with easy access to appropriate court and case
information.
To reduce cost by improving Financial Management and blocking leakages
To standardise court processes
To enhance Productivity
To enhance internally generated revenue (IGR)
To create a data warehouse for judgments and rulings
Once the objectives were clearly defined, the first activity that I embarked onwas an audit of
where the establishment presently was in terms of InformationTechnology (IT) to determine
what directions we really have to go. The repairs and maintenance of the computers were out
sourced, most times, and nothing was done in most cases, till the systems breakdown. The
repairs carried out by any technician that came in handy affected the efficiency of the computers
and other accessories and also increased the cost of maintenance. The auditthen revealed that
different departments purchased their IT consumablesindividually which gave room for
counterfeit consumables. There was noemailing system in the establishment for correspondence,
there was no ICT or IT security policy in place, there was not even a licensed anti-virus solution
40
in-housewithin the organisation. Processes were still manually done and thusprone to error, there
was no inventory of IT systems owned by the establishment,there was no compilation of faults
and problems resolved so that a walkaround could be established and documented for frequently
occurring ones.In some instances typing word processing were done by old analogy typewriters
and thus copies were also manually generated by old manual Roneo machine.There was no
indoor computer application training for Judges, Magistrates and supporting staff. The
establishment was not represented on the information super highway with awebsite, which
restricted her reach.The objectives listed above were practically implemented in the automation
ofsome judicial processes and some like Oyo State Judiciary are yet to introduce court
technologies (Case Management Software, E-filling, Electronic Document Management System,
Virtual Library, Video conferencing, File tracking, Unified Communication System and IP
Telephony, and E-Court System) as recommended by Committee on Judicial Information
TechnologyPolicy of the Nigeria Judiciary in July, 2012.
The need to plan ahead and know exactly what needed to get done to achieve the desired
objectives within the means of the judicial system required a lot of planning,research,
consultations, vendor interview cum selection preparation, and determination.
3.2.1Procurement and Deployment of New set Computer Systems to Judges Chambers
Immediately after the audit exercise were done, I embarked
on the thorough repairs and
upgraded of existed computers within the establishment which took me some months because of
financial implication to purchase damage accessories while I had to wait for approval as a result
of bureaucratic bottlenecks. While the repairs and upgraded exercise was going on, on the
computers, the management decided to procure new set of computer systems based on my
professional advice.
41
At some point after a great deal of planning, consultations and the eventualimplementations, the
new ICT applications and technologies implementedwere up and running-but with it came its
own challenges, but could be anticlimactic. Is life in the establishment perfect now? Is it
betterthan it was before? Definitelyso. But for this to be true and to remain so, thetechnology has
to be used, maintained, and supported properly. This includesall associated equipment, software,
and network connections. Moreover,ongoing training and support has to be provided to all user
groups. Myexperience in Oyo State Judiciary has shown that once these activities have been
properly instituted, it resulted in a marked dramatic difference in the way the establishment
operated. IT support ensures that the equipment and infrastructureare always available for use
and reduces downtime to the barest minimum.
When thinking of the maintenance ofthe physical aspects of the technology throughout its life
span (generally 3-5years for most equipment and applications), it makes sense to think
seriouslyabout what maintenance requirements actually entail. The term"maintenance” actually
refers to those preventive, diagnostic, updating,replacement, and repair procedures that the
establishment undertakes to keep itstechnology working effectively and efficiently.
The maintenance in my establishment is provided by the Information Technology Unit headed
by me andin some other instances through outside contractors. Maintenance itemsmight include:
Replacing wear-and-tear parts and consumable supplies
Repairing or replacing faulty components
Cleaning equipment
Monitoring the condition and functionality of computers and ad-hoc accessories,
including email of the establishment
Redeploying equipment
42
Updating or upgrading hardware and software, includinginstalling new versions of the
operating system
Backing up stored files
Documenting trends and patterns in the use of applications orequipment
Removing and disposing of equipment and applications
Prior to entering into a maintenance agreement with an external provider, Ialso carried out a cost
benefit analysis to weigh the risks and benefits of inhousemaintenance, for expertise that is
available in house. Paying for timeand materials only as repairs are needed (as opposed to a
monthly fee paidto a consultant) has really saved the establishment money in a time of recession.
3.2.2 Maintaining Information Systems Deployed
The Lawpavillion and Legalpedia package in use in the establishment by magistrate and judges
came with a maintenance agreement from the product's vendor. The productmaintenance
agreement was negotiated at the time that the softwareapplication is being developed or at the
point of first trial. The agreements were scheduled to begin when the system is initiated, and as
long as thevendor continues to receive the stipulated monthly or annual maintenance feeagreed.
In return for this fee, Judiciary typically receives applicationchanges, additions, fixes (to errors),
and other basic support. Maintenanceagreements also provided for copies of new releases
(upgrades) at no or atreduced cost to the company.
Many judiciarystaff (at bench) and lawyers rely more on the use of this technology for
adjudication/Litigation material and for e-library purposes. Outages that result in non-availability
of technology in thelaw world can cost hundreds of millions of Naira in costs to buy books.
Inaddition to upgrading application software, upgrading hardware platforms onwhich the
applications run is also a key part of system maintenance.
43
Computer hardware follows a life cycle that is perhaps best described as"rapid, planned
obsolescence" which refers to the fact that hardware willbe overtaken within three years by new
models that are better, faster, and(adding insult to injury) cheaper than existing models. This is
especially trueof desktop and laptop computers, although it applies to printers, servers,modems,
and other peripherals as well.
There is no way to avoid this trend. It simply has to be recognized andaccounted for in long-term
ICT Strategy. Ideally, the organization shoulddevelop its vision for system architecture (the
design and contents of itscomputer system) to help determine when equipment should be
upgraded or replaced and what type of new equipment or modifications to existingequipment
will be needed.
A reasonable rule of thumb widely accepted in the industry as standardpractice is to set a budget
to upgrade or replace one third of the computerseach year so that nothing more than three years
old remains on site in theorganization. It may be painful to see "perfectly good" machines
withdrawnfrom use after such a short period of time, but the pace of change in thecomputer field
is so rapid that three year-old machines are unlikely to bedoing their jobs efficiently.
Regardless of the plan for discarding old computers (be it internal redeployment,external redeployment, storage, or even disposal), all files fromold machines are deleted, to be confident of
effective file removal.
3.2.3 IT Support Services
As opposed to the term "maintenance", the term "support" refers to actionstaken on behalf of
users rather than those taken on equipment and systems.
Support denotes activities that keep users working or help users improve theways they work
included under support might be such items as:
44
Providing "Help Desks" and other mechanisms for resolving problemsand offering
guidance (e.g., automated information systems andsearchable frequently-asked-question
(FAQ) databases).
Offering initial and ongoing training on equipment and software to endusers
Identifying external resources, including websites, consultants, andvolunteers as
appropriate
Integrating instruction and technology, usually through observation andpersonal
interaction between the IT personnel and the target end user
Integrating administration and technology, usually conducted throughspecialized
consultants or software/systems vendors
As with maintenance, support can be delivered through a variety ofmechanisms, including inhouse technology specialists, external volunteers,(like Interns or Industrial Trainee Students) and
outsourced contracts.
It is critical to determine the type of support and training the company willneed. My experience
has shown that trial and error could be frustrating,costly, and a risky way to learn how to use
computer applications. It isessential to have planned activities to help and support users when
newtechnology is implemented.
Support services, training, and certification must be ongoing to ensuresuccessful postimplementation use of technology. As time passes, personnel,organizational needs, and the ways
in which the technology is being used allchange. Any and all of these changes must then be taken
into account whenplanning for ongoing system support.
45
3.2.4
Establishing a Help Desk
The most common way of providing user support is to create and staff a bankof telephones (or at
least one phone) or e-mail accounts with people who arecapable of patiently and constructively
answering user questions. In Oyo State Judiciary, the Help Desk is available only during working
hours on working days by the IT unit.
3.2.5 Monitoring Regular Use of the System
My experience as a Network/System Administrator has shown that anothervery important aspect
of supporting computer technology is keeping track of how, how much, and by whom the
technology is being used.
46
CHAPTER FOUR
4.0
PROJECTS UNDERTAKEN
4.1
INSTALLATION OF A 500KVA, 33/0.415KV TRANSFOMER IN APATUPUKU,
ONIREKE AND FESSI COMMUNITIES, ELEWURO, AKOBO, IBADAN
Duration:
6-9 months
Budget Cost: N2.9million
Consultant:
AKADEX ELECTRICAL WORKS.
Supervisor:
IBEDC (Monatan Hub and Akobo Service Unit)
I was actively involved in the construction of 1.5km High Tension Network (33KV line) and
installation of 500KVA substations to my community under the supervision of IBEDC, Monatan
hub. While I represented my community, I worked with the consultant during the process of
installation, deployment of materials and resources including the distribution to the consumers,
as well as fund raising. I gained confidence being involved in this project of installation of the
500kva, 33/0.415kv substation because the added to the accumulated experienced I have gained
in the course of my engineering practice especially, when I was with Himios Konsult supervising
NDDC projects which exposed me to standard erecting of electricity poles.
4.1.1 Project Scope
A total of about N4m was budgeted to cater for installation and implementation of the complete
project. The implementation was planned to come up in 4 phases.
Erection of Concrete Poles
Stringing of the Tension
Mounting of the Transformer and Feeder Pillar
Termination of Armored Cables
47
4.1.2
Supply of Materials (SOM)
Substation 33/0.415 KV Transformers was given to the community by a politician while Feeder
Pillar and about 150m high tension 100mm2 conductor wires were supplied by Oyo State Rural
Electricity Board (OYSREB) at subsidized rate. All other materials (33ft Concrete Poles,
100mm2 conductor wire, 33kv Channel Iron, 33kv Pot Insulators/Spindle, 33kv Disc Insulators,
Complete Strays, Tension Clamp, J-Hook, Earth Rod and Wire, Socket Tongue, Armored
Cables, 33kvD-Fuse, Cable Lugs, Bimetal- Line Tap, and Bolts & Nuts) required to complete the
job were provided by the community.
4.1.3 Bill of Engineering Measurement
Table 4.1: Bill of Engineering Measurement for the Installation of 500kva, 33/0.415kv
A. Material
S/N
Description of Materials
Quantity
Unit price (N)
Total price(N)
1
33ft Concrete Pole
17 Nos
28,000
476,000
2
100 mm2 (AAC) Conductor
4,500 Meters
150
675,000
3
33kv Channel (Iron)
50 Nos
4,000
200,000
4
33kv Tiles Strays
28 Pairs
1,000
28,000
5
33kv Pot Insulators/Spindle
18 Nos
2,000
62,000
6
33kv Disc Insulators
36 Nos
1,500
54,000
7
Complete Stays
10 Nos
3,500
35,000
8
Bolt & Nut (Various sizes)
180 Nos
150
27,000
9
Tension Clamp
12 Nos
1,000
12,000
10
Socket Tongue Adapter
12 Nos
500
6,000
11
J-Hook
12 Nos
500
6,000
12
Earth Rods
18 Nos
1,200
21,600
48
13
Earth Wire
140 Meters
500
70,000
14
800A 4ways Feeder Pillar
1 Nos
70,000
70,000
15
33kv Lighting Arrestor
1 Set
25,000
25,000
16
33kv D-Fuse
1 Set
30,000
30.000
17
1 x 500mm2 Armored Cable
20 Meters
9,000
180,000
18
4 x 150mm2 Armored Cable
26 Meters
12,000
312,000
19
500mm2 Cable Lugs
8 Nos
1,000
8,000
20
150mm2 Cable Lugs
8 Nos
300
2,400
21
70mm2 Cable Lugs
20 Nos
150
3,000
22
Bimetal – Line Tap
8 Nos
1,000
8,000
Sub-Total
2,311,000
B. Labour
S/N
Description
Quantity
Unit price (N)
Total price(N)
1
Surveying, Siting and Pegging
1.5 KM
10,000
15,000
2
Digging of Holes
17 Nos
2,000
34,000
3
Erection of Poles
17 Nos
3,000
51,000
4
Dressing of Poles
48 Nos
1,500
72,000
5
Stay Installation
10 Nos
3,000
30,000
6
Earthing Installation
8 Nos
2,000
16,000
7
Stringing 3 Ph 3w
30 (Span)
3,500
105,000
8
Substation 1installation with Earthing
150,000
Sub-Total
49
834,900
4.1.4 Project installation, implementation and connection diagram
Prior to the commencement of the project, all relevant drawings and designs were done by the
contractor and approved by IBEDC. Foundation materials were provided by the community
while the installations and implementation were done by the contractor as approved by IBEDC in
phases.
The hybrid installations are in the figure below.
Figure 4.1: Erection of HT Poles and Stringing of Conductor wires
50
Figure 4.2: Installation of substation equipment
4.1.5 500kva Transformer Tests
On completion of the installation of 500kVA 33/0.415kVkV some forms of inspections and
testing with suitable instruments were done byIBEDC staff. These were to ensure suitability,
fitness and the reliability of materials and equipment used for the completed electrical
installation and electricity project wascommissioned before use. They also ensured the safety of
operation of the installation or network.
Physical inspections were carried out during the installation prior to actual testing. During such
inspections, the fault and or defects that are brought to light are corrected before the actual
testing proceeded in order to save the time of the testing engineer (IBDEC official).
51
4.1.6 My Responsibilities
Write report and taking minutes of meetings held with consultants, IBEDC Staff and
Communities
I was responsible for necessary provision of materials during the phase installation of the
project.
Site supervisions of the project and welfares of contractors and all that were involved in
the project.
4.1.7 Challenges
Relating with contractors to meet the specification were initially difficult, but were eventually
managed. Issue of trust with communities was something else because of the level of distrust in
the Nigerian society today. Liaising with IBDEC staff was also not ease especially when there is
need for to come site for particular task but God gave me to manage the situation.
4.1.8 Solution
Follow up was done with IBDEC officials for the supervision and final connection to the
nearest 33KV line.
I had to meet a number of financial obligations from my pocket while on site.
4.1.9 Conclusion
Electrical Engineering standards and safety rules were duly followed in the wiring system and
installations so as to minimize possible electrical hazards. Load calculations were taken with
factor of safety in order to ensure balancing ratio with the fused in the feeder.
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4.2
HOME ELECTRICAL WIRING AND INSTALLATION PROJECTS IN 2013
Duration:
Budget Cost: N300,000
2 months
Routing of electric wires and control of electricity in buildings is an interesting part of my
professional extension of knowledge gained from always trying to reason things out which I love
to do. When I see them I get compelled to understand them then I gather necessary resources to
aid my understanding.I was part of the team that wireda friend 4 bedroom flat at Ejioku, Oyo
State (surface system).
The figure below is a 4 bedroom I participated in its wiring (surface wiring) at Ejioku, Oyo State.
Figure 4.3: Four (4) Bedroom house plan.
53
4.2.1 Parameter consideration:
Type of wiring:
This can be either of conduit system or surface system.
Maximum load:
This was envisaged maximum load a household will carry. This is very
important for selection of materials such as distribution board rating, sizes
of wires, safety features.
Materials Quotation: The quantity of different materials used was determined together with
failure considerations
Wiring methods:
The wiring method and design was surface wiring
4.2.2 Engineering requirements/considerations
Size of Wires:
Each application requires a certain wire size for installation, and the right
size for a specific application is determined by the wire conductor
thickness. The size of wire for socketing is determined by the proposed
load on the socket e.g light household appliances like television set
requires 2.5mm wire thickness while for lighting is 1.5mm wire size.
Amperage rating:
The junction points and end points amperage must be selected for the
circuit load e.g distribution board rating must exceed the total summation
of household load while end point sockets rating must exceed the circuit
load
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4.2.3 Wiring plan
Surface wiring system was employed where;
In each bedroom, two socket outlets were installed and two-way control lighting switch
for main light. One ceiling fan and one light switch to sleeping at light
Kitchen has one cooker socket, one utility socket and lighting bulb
Lobby was installed with two points of light and one socket outlet.
Living room was equipped with six socket outlets, a two-way main light control switch, a
chandelier containing 13 lighting points, four wall brackets, two ceiling fans and an A/c
point.
Outside are two security lights at extreme ends of the four cardinal directions.
4.2.4 My Responsibilities
I was involved in the purchases of the material
I joined in the surface running of the cable, installation of the distribution boards, and
change over switch and lightning points.
4.2.5 Challenges
Feeding the house from the mains was challenging.
4.2.6 Solution
Follow up was done with PHCN officials for the final connection to the cut out.
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4.2.7 Bill of Engineering Measurement
Table 4.2: Bill of Engineering Measurement of Electrical wiring of a 4 bedroom flat
S/N
Description of Materials
Quantity
1
Aluminum Service wire
One bundle
Unit price Total price
(N)
(N)
17,000
17000
2
3
Alarm system
Cut-out
1
1
2500
900
2500
900
4
Meter
1
45000
45000
5
Change over
1
3500
3500
6
Distribution board
1
13000
13000
7
Outlet Sockets
14
200
3000
8
Network ports
5
350
1750
9
Wires:
1.5mm,
2.5mm,
4mm
1 bundle
2 bundles
1 bundle
7800
9200
13500
7800
18400
13500
10
Air Conditioner (1.5HP)
1
78000
78000
11
Fans
7
3700
25900
12
Chandelier
1
16000
16000
13
Wall brackets
16
1200
19200
14
Energy saving bulbs
250
25
5750
15
Security lights
8
400
3200
16
1-gang switch
4
250
1000
17
2-gang switch
3
350
1050
18
3-gang switch
3
450
1350
19
Patress
16
80
1440
20
Trunking pipe(size 1)
5
200
1000
56
21
Trunking pipe(size 2)
3
270
820
22
Trunking pipe(size 3)
1
350
350
23
Lamp holder
12
50
600
24
Earth rod
1
1500
1500
25
Cooker socker
1
4500
4500
26
Dimmer switch
1
600
600
4.2.8 Conclusion
Engineering standards and safety rules were duly followed in the wiring system and installations
so as to minimize possible electrical hazards. Load calculations were taken with factor of safety
in order to ensure heating of conducting wires were highly minimized.
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4.3
SET UP OF COMPUTER TRAINING CENTER AND IT OFFICE AT HIGH
COURT OF JUSTICE, OYO STATE JUDICIARY
Duration:
Budget Cost: Not disclosed
Not specific
4.3.1 Project Scope
I played a major role to set up computer training center in High Court of Justice, Oyo State
Judiciary and delivery of computer application training to all members of staff in the
establishment as a Pioneer IT Officer. Some amount was budgeted to cater for the project from
subvention received from State government after payment staff salary and the implementation
was planned to come up in phases.
The project also includes training of all members of staff in establishment in batches irrespective
of their level. However, priority was given to the judges and magistrates whenever my services
are required, this also includes repairs/replacement of faulty part(s) of existing computers
components, procurement of computers, printers, photocopier machines and other accessories to
judge’s chambers and other offices (account, Probate, registry, admin and estab, record center,
budget and planning), not limited to monitoring outsourced IT services provided by 3rd
partyvendors.
4.3.2 Project implementation and connection diagram:
The trainingcenter was proposed to have two major sections, Judges training section and
supporting staff section. 5 computers with printers attached to each computer were proposed to
judges training room while 10 computer systems and 4 printers for supporting staff section as the
implementation continued in phases. The bill of engineering measurement for procurement of
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computers, other appliances and hybrid pictures of the training sections are below.
4.3.3 Bill of Engineering Measurement of 1st phase Implementation
Table 4.3: Showing Bill of Engineering Measurement for procurement of Computers,
Printers and ad-hoc accessories to Training Center implementation of Oyo
State Judiciary
S/N
1
Description of Materials
Quantity
Complete HP computer system
Unit price
Total price
(N)
(N)
165,000.00
825,000.00
165,000.00
660,000.00
6
138,500.00
831,000.00
1
97,000.00
165,000.00
5
with printer for Hon. Judges’
training centre.
2a
Complete HP computer system
with HP printer for General
4
staffs’ training centre.
2b
Complete HP computer system
without printer for General
staffs’ training centre
3
LG projector +Screen for
training purpose
TOTAL
2,481,000
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Table 4.4: Bill of Engineering Measurement for Appliances in Computer Training Center
of Oyo State Judiciary
S/N
1
Samsung window unit A/C
model No- 2HP
3
63,000.00
Total
price
(N)
189,000.00
2
Samsung split unit A/C model
No- 1.5HP
OX standing Fan model No
26”G
1
75,000.00
75,000.00
3
11,500.00
34,500.00
4
OX standing Fan model No
26” M
1
10,000.00
10,000.00
5
L.G. Fridge model No-2550m,
one for Judges training centre
and one staffs’ training centre
2
48,000.00
96,000.00
3,800.00
3,800.00
15
1,500.00
22,500.00
1
397,000.00
397,000.00
3
6
7
8
Description of Materials
Quantity
Phisinic stabilizer model1KVA
Extension box
Canon 1R1018 Digital
photocopier machine
Unit price
(N)
TOTAL
827,800.00
4.3.3 My Responsibilities
Working with Chief Registrar in managing and resolving incident resulting from day to
day use of computers,schedule the trainees and ICT resources.
Training of Judges, Grade ‘A’ Presidents and supporting staff on basic computer
applications and their usage.
Assembling, configuring and Installations of Computer Systems and Workstations.
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Managing the establishment email account and handle the correspondence accordingly.
Application of basic techniques of computer safety and maintenance.
Diagnosing and correct systems failures.
Troubleshooting and resolving hardware, software, and connectivity problems.
Maintain records of IT inventory list of all hardware and related devices.
Managing user’s accounts provide help desk support, diagnosing hardware/software
errors and help resolve technical application problems
Write report and taking minutes of meetings held with consultants and vendors
I was responsible for necessary support for implementation of the IT project.
Files and Data recovery
Discharging of any other functions as may be assigned from time to time..
4.3.4 Challenges
Short of fund,
Delaying in approval because protocols.
It took few months to acclimatize myself to government establishment
Downtime emanating from decommission of old infrastructure was a challenge.
4.3.5 Solution Proffered
Grouping of members of staff in batches based on available computers to the make
training a practical oriented.
Technical report was presented showing competence of successful vendor and we
collected satisfactory project completion certificate of selected vendors for management
approval.
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4.3.6 The Critical Success Factors in Implementing all the ICT Projects
I discovered from my experience in the course of implementing ICT projects in Oyo State
Judiciary that the following factors were critical to the success of the projects:
Buy-in of leadership (Managing Director and Management Team).
Buy-in of process owners in different departments and Units.
Use of internal ICT human resources.
Change agents in management of project.
Engagement of experienced implementation partners and consultants.
Training of relevant stakeholders in all the departments.
Availability of equipment (Computers, scanners and printers) for users.
Personal investment in ICT Resources in terms of books, journals, attending conferences,
joining forums and professional bodies (e.g. Nigerian Society of Engineers, Institute of
Engineering andTechnology) and also adequately in preparation to writing professional
exams.(e.g. ITIL and MCP).
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Figure 4.4: Snap short of Situation Report of Computers attached to the Secretaries
in High Court of Justice, Oyo State
63
Figure 4.5:
Snap short of Situation report of Computers in the Offices (other
departments)ofthe High Court of Justice, Oyo State
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4.4
SHARING AN INTERNET RESOURCES (CONNECTION) ON LAN
I have shared Internet Connection (net sharing) on a functional LAN by following the steps
below:
Step 1;
I make sure thatthe server PC already has a broadband connection (MTN, AIRTEL, GLO,
ETISALAT) and account configured on it (PC on internet).
Go to “My Network Places” and then "Properties," and then select your broadband
connection.
Right click on your connection and select "Properties."
A broadband properties dialog box should appear. Select the “Advanced” tab.See the image
below:
Figure 4.6: Broadband connection properties selection
Step 2;
Check “Allow other network users to connect through this computer" under Internet
Connection Sharing
Uncheck both "Establish a dial-up connection whenever a computer on my network
attempts to access the Internet" and "Allow other netowrk users to control or disable the
shared Internet connection."
Press “OK.”
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A message appears stating that the IP address of your PC will be set to “192.168.0.1”. Click
"OK." (If you assigned this address to any other computer then change it to something else
otherwise it will create an IP address conflict error.)
Figure 4.7: Broadband connection properties dialog box
Step 3;
A hand-like icon should appear below the broadband connection, indicating that it has been
shared.
Figure 4.8: Broadband connection after successful sharing with the hand icon
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Step 4;
On the other PC you want to join the network, select “My Network Places” properties.
Right-click on your LAN connection and select properties. A LAN Properties dialog box
should be appear.
Select “Internet Protocol (TCP/IP)” as I did when I assigned the IP address.
Click properties button. An "Internet Protocol (TCP/IP) properties” dialog box should
appear.
Enter the “Default Gateway” and “DNS Server” IP as shown in the image below. Repeat
this step on other PCs too.
Figure 4.9; Default gateway & DNS server IP assigning
Connect to the Internet on the server PC, the one actually attached to the Internet, and then
try to access the Internet on the other PC(s).
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4.4.1 Challenge, Troubleshooting and Remedy
In case there is a problem and did not work, the step below were taken during troubleshooting:
Check your LAN connection. If you can access Shared Folders then follow next step,
otherwise you need to check Internet sharing from beginning.
You need to check your internet connection again. Press window key + R, now type this
without quotes “ping 192.168.0.2/6 -t”. If you get reply as in the image below then netsharing is OK. Your Internet browser is corrupted or its settings have been changed to use a
proxy address. Please turn off all proxy addresses. Now you should able to browse.
The packet sent must the same with packet received for proper internet connections.
Figure 4.10: Screen short of internet connection test by pinging
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CHAPTER FIVE
5.0
CHALLEGES, CONCLUSION AND RECOMMENDATION
5.1 CHALLENGES
5.1.1 Inadequacy of Practical Exposure for Training
I discovered the inadequacy of practical exposure both at school and in the Information and
Communication Technology industry in our country. Most of the technological solutions I have
deployed in computer networking and enterprise server clustering required pre-training at
standard laboratories which are not available in the country. That accounts for the need for a
number of companies to send their engineers to developed countries for training before they
could implement certain solutions.
5.1.2 Insufficiency of Technical Study Materials
The insufficiency of current books, journals and other technical studymaterials for teaching,
research and practice in a fast changing field such asinformation and communication technology
in a country like ours cannot beover-emphasised. The field of information and communication
technology isfast changing and a practitioner that wants to deliver up-to-date solutionmust be in
tune with the development. The only way to ensure this is to readup-to-date technical journals
and books. Most of such materials are publishedin the western world and they often do not get to
us in this part of the world in current time.
This challenge has been tackled by registration with industry leading societies and subscribing to
their technical journals in order to get up-to-date information and trends of development in the
industry.
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5.1.3 Standard of ICT Professional Practice
My experience has also shown that there are many quack ICT practitioners in the Nigerian
industry, pretending to be professionals and such give a bad name to the genuine and
professional ones. They often times enter into businesses and do a shoddy job which makes the
end user sceptical about IT implementations when genuine people come around.
5.2
CONCLUSION
I hope this report will appropriately show the extent and quality of experience that I had gathered
within the past ten (10) years of my engineering practice in the Information Technology field.My
work experiences around this field of computer and Information Technology has exposed me to
know the relevance of computing devices in business life.The use of computer softwares and
applications necessary for driving engineering solutions has helped many businesses to manage
time, save money and increase production. Hence, computers and software play an increasingly
important role in them all. I also hope it shows some of the problems encountered as well as
solutions provided in the course of my practice which have imparted in my computer engineering
and information technology practices.The experience gathered has also shown that engineering
Profession cannot be practiced in isolation, hence the need to be a member of Engineering
Council in order to share, discuss, analyse and proffer solutions to real life problems.
5.3 RECOMMENDATIONS
In order to make our country relevant in the globally advancing field ofInformation and
Communication Technology, the following recommendationsare relevant:
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(i) Nigerian government should invest more in the teaching and research ofICT. This will enable
us to go beyond the level of design and implementationof prototypes to manufacturing products
designed by our own software andinformation technology engineers. No country has ever
developed withoutplacing emphasis on intensive funding of research and development.
(ii) University curriculums in ICT need to be reviewed and updatedperiodically to accommodate
the rapid changes in the field of ICT.
(iii) Government and Institutions should encourage young talents to beinvolved in developing
ICT solutions to solve national problems. Most of ourtalents go outside the country in search of
greener pastures. This brain drainis not good for the future of our country.
(iv) Government in collaboration with private organizations can establishresearch institutes
where an academia-public-private partnership would be used to carry out project for national
development in technology parks, suchas is practiced in many Asian and African countries such
as China, Taiwan,Malaysia and Egypt etc.
(v) COREN and NSE should work in collaboration with the Nigerian Universities Commission
(NUC) in ensuring that norms and ethics are strictly adhered to by carrying out regular
monitoring of all academic programmes in our institutions.
5.4 CURRENT WORK/RESEARCH
Currently, I am researching on verbatim court proceeding, e-Filling and Electronic Document
Management System. This will reduce paper work in court system also aid adjudication and
court processes in judiciary system.
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