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Science and Public Policy, 35(3), April 2008, pages 183–196 DOI: 10.3152/030234208X299053; http://www.ingentaconnect.com/content/beech/spp Delegation of authority in research funding to networks: experiences with a multiple goal boundary organization Laurens Klerkx and Cees Leeuwis The delegation of authority in research funding to multi-actor networks that include users is seen as a way to make research more responsive to users’ needs. This paper analyzes multi-actor networks for the planning and execution of agricultural research in The Netherlands. It shows that delegation of authority to networks also generates several tensions, and requires substantial role adjustments and institutional learning for the actors involved (government, researchers, intermediaries such as research councils, and user groups) in order to effectively operate in the network. The paper indicates that the principal–agent perspective often used for analyzing the science–policy relationship can be a useful tool for analyzing the multilateral relationships in networks, but needs to be complemented by theories that better capture the notion of co-production in such ‘webs of cross-cutting ties’. I ncreasingly, research systems are striving to become more responsive to the needs of users of research, and aim to increase the relevance of the research through the involvement of users in research planning and execution (Shove and Rip, 2000; Rod and Paliwoda, 2003; Caron-Flinterman et al., 2006). Such involvement may range from a consultative role, acting as a reference, to being given decision-making authority (Davenport et al., 2003; van der Meulen, 2003; Gulbrandsen, 2005). Such delegation of authority in research funding to multiactor networks entails new roles for the actors involved, such as government, researchers, users, and intermediary bodies such as research councils (Morris, 2003; Gulbrandsen, 2005; Slipersæter et al., 2007). A frequently applied theoretical perspective for analyzing the relationship between science and policy is principal–agent theory. Delegation of authority in research funding to networks may relieve several Laurens Klerkx (corresponding author) and Cees Leeuwis are at the Communication and Innovation Studies Group, Department of Social Sciences, Wageningen University, PO Box 8130, 6700 EW, Wageningen, The Netherlands; Tel: + 31-317-484694; Fax: +31-317-486094; Email: Laurens.Klerkx@wur.nl. Science and Public Policy April 2008 of the classical tensions in delegation of authority in research funding that have been identified by studies using principal–agent theory such as goal, selection, and monitoring problems (Braun, 2003; van der Meulen, 2003). However, it brings with it its own particular set of tensions that relate to the accommodation of network actors (i.e. government, researchers, research councils, and users) to new modes of working (Gulbrandsen, 2005). Furthermore, it has consequences for the applicability of principal–agent theory as an analytical tool, which has traditionally dealt with bilateral (between principals such as government and researchers as agents) or trilateral (between a principal and an agent but intermediated by a research council) relationships, but is increasingly used for analyzing multilateral relationships (Morris, 2003; Shove, 2003; Slipersæter et al., 2007). This paper aims to contribute to both discussions, offering insights on the practical implications of delegating authority in research funding to networks and the role of intermediaries therein, as well as on the theoretical implications for principal–agent theory. First, the paper outlines principal–agent theory perspectives on delegation of authority in research funding. It then focuses on the role of intermediary organizations in different systems of delegation of authority in research funding. This is followed by a 0302-3427/08/030183-14 US$08.00 © Beech Tree Publishing 2008 183 Delegation in research funding Laurens Klerkx is an assistant professor at the Communication and Innovation Studies Group at Wageningen University. He holds a M.Sc. in Tropical Agriculture, and a Ph.D. in Communication and Innovation Studies. His research takes place in the realm of agriculture and the life sciences and focuses on: demand articulation and multi-stakeholder negotiations for demand-driven research and innovation; newly emerging intermediary structures for matching demand and supply for knowledge to support innovation; how intermediary structures affect the dynamics in innovation networks and how they are perceived by ‘traditional’ knowledge intensive service providers (such as research institutes and consultants) and end-users of innovations. Cees Leeuwis is professor of Communication and Innovation Studies at Wageningen University. He holds a M.Sc. in Rural Sociology and a Ph.D. in Communication and Innovation Studies. His research focuses on: the role of new interactive and cross-disciplinary approaches in bringing about coherent innovations; the analysis of social learning and conflict management in networks; and the way in which the privatization of research and extension institutions affects public sphere innovation processes. case study of a system in agricultural research, in which the intermediary organization has adopted the role of a multiple goal boundary organization that, apart from forming a bridge between government and scientists, also intermediates at several other interfaces. The analysis is organized according to the different arenas in research governance (i.e. the policy arena, the selection arena, and the control arena (see Braun, 1998)) and the related problems as identified by principal–agent theory, in order to identify the tensions in each arena. The paper concludes with practical implications for delegating authority in research funding to networks, as well as implications for principal–agent theory as an analytical tool in science policy. Principal–agent theory perspectives on delegation of authority in research funding Analogous to developments in other economic sectors (see Braun, 2003), the wave of ‘new public management’ has given rise to the emergence of contractual arrangements in agricultural research, such as systems of output-financing and competitive grant systems (Levidow et al., 2002). A large body of literature has analyzed the relationship between government and research establishments, which is often intermediated by coordinating bodies such as research councils (e.g. van der Meulen and Rip, 1998; Braun, 1998; Gulbrandsen, 2005; Dalrymple, 2006; Slipersæter et al., 2007), from the perspective of a principal–agent relationship (Guston, 1996; Huffman and Just, 2000; Braun and Guston, 2003; Fernández-Carro, 2007). Principal–agent theory refers to economic transactions in which delegation takes place (Guston, 1996), in which “The principal is the actor who disposes of a number of resources but ‘not those of the appropriate kind to realize the 184 interests (for example, has money but not the appropriate skills).’ He or she then needs the agent, who accepts these appropriate resources and is willing to further the interests of the principal” (Braun and Guston, 2003: 303). Utilizing principal–agent theory, Braun (2003) observes a number of fundamental problems for policy makers in research governance: (1) getting scientists to do what politics wants (problem of responsiveness); (2) being sure that they choose the best scientists (problem of adverse selection); (3) being sure that scientists do their best to solve the problems and tasks delegated to them and that they avoid ‘shirking’ behavior (moral hazard); and (4) knowing what to do (decision-making and prioritysetting problem). Gulbrandsen (2005) has related these fundamental problems to the three research governance arenas identified by Braun (1998), i.e. the policy arena, the selection arena, and the control arena, as a way to systematize concrete tensions. On the fundamental level and long-term time horizon (policy arena) the problem of responsiveness is particularly relevant (i.e. goal conflicts), in the precontract phase (the selection arena) the adverse selection problem is particularly relevant,1 and in the post-contract (the control arena) the moral hazard problem is particularly relevant. As Braun (1998), among others (Stewart, 1995; Lacy, 1996; Davenport et al., 2003), has noted, these arenas are the scene of negotiation between different configurations of actors. Funding and governance policies of research and the corresponding delegation models and actor configurations have implications for the type of negotiations that take place, and the way in which, and the degree to which, these problems relating to the principal–agent relationship manifest themselves (see Braun, 2003: 318 for an overview; see also Huffmann and Just, 2000; van der Meulen, 2003). Whereas delegation problems are often viewed from the principal’s perspective, the current context of contracting also presents problems for the agent, i.e. researchers, such as: discontinuity of resources, incompatibility of skills or personal goals with the principal’s requirements, and inappropriate or frustrating operating conditions and/or performance measures (Morris, 2003). In addition to recognizing this two-way perspective in the principal–agent relationship, principal–agent theory has also been expanded to include configurations that go beyond bilateral or trilateral principal–agent relationships and concern multilateral relationships. Pleas for a more context-sensitive science (Funtowicz and Ravetz, 1993; Gibbons et al., 1994; Etzkowitz and Leydesdorff, 2000) have given rise to a shift from delegation by contract based on ‘new public management’ to ‘delegation to networks’, which besides government and researchers also involve third parties such as users2 (van der Meulen, 2003; Davenport et al., 2003; Gulbrandsen, 2005; Morris and Rip, 2006). Braun argues in this respect (2003: Science and Public Policy April 2008 Delegation in research funding 305): “Delegation to networks is the recognition that government has no serious means or instruments to guide the unpredictable process of discovery and innovation. The delegation of the ‘right to decide and act’ in funding policy to ‘inter-systemic networks’ is the consequence of this thinking.”3 Several authors have advocated the involvement of, and control by, users in the governance, priority setting, execution, and financial support of research as an instrument to improve the effectiveness and relevance of research by creating democracy and ownership (Middendorf and Busch, 1997; Sperling and Ashby, 2001; Rod and Paliwoda, 2003; CaronFlinterman et al., 2006). As regards the delegation of authority in research funding to networks, from the viewpoint of principal–agent theory, outcomes from conceptual and early empirical analysis appear to be positive. Braun (2003: 320) concluded that it is “at least in theory, the most adequate way of dealing with the paradox in science/research policies:4 reducing the direct influence of the state in funding policies, respect for the independence of scientific institutions, fostering of ‘vigorous’ scientific institutions, and a strong commitment of scientists to user interests.”. With respect to the role of intermediaries such as research councils, van der Meulen (2003: 326) found support for the hypothesis that, in such a system, the intermediary (i.e. the research council) may become more than just a proxy for government because “an intermediary can improve its strategic position by focusing on third party interests as a proxy or alternative for the interests and objectives of both principal and agent. If the intermediary is able to manage the relationship with the third party successfully, then it might even use the control over critical resources to develop its own role.”. However, the delegation of authority in research funding to networks entails tensions for principal– agent theory itself, as it does not fully address the aspect of co-production in research planning and execution (Morris, 2003). Shove argues in this regard that (2003: 372) “concepts of co-production make better sense of the mutually interdependent relationship between researchers and those who fund them. The details of co-production are in turn shaped by the relative power of the different principals involved and the relative ‘hunger’ of the various agents with whom they interact — features that are critical for the day-to-day operation of principal– agent relations but that are not accommodated within the theory itself.”. Principal–agent theory is too much abstracted from the context and situation in which science policy relationships are shaped, and the focus is too much on a ‘clear-cut divide’ between principal and agents instead of on a process of mutual framing (Shove, 2003). Seeing research planning and execution as a process of ‘mutual framing’ and ‘co-production’ has also consequences for how the intermediary layer between principal and agent is conceptualized. Science and Public Policy April 2008 Changing roles for research councils in systems of delegation of authority in research funging to networks: the emergence of multiple goal boundary organizations As van der Meulen (2003: 324) argues, the research council can be seen as “a link in a chain of principal–agent relationships, with the government as principal to the research council, and the research council as principal to the scientists. A research council would be both agent (in relation to the government) and principal (in relation to the scientists) at once.”5 In its nature as an intermediary body, the research council “differs from the government as a principal and the research performing sector as agent, because its interest is defined in terms of the interests of the other two actors” (van der Meulen, 2003: 324). The specific form of the configuration depends on the interests that the principal and the agent have in the relationship as such, as well as on their interest in having an intermediate body to mediate it, which in turn would depend on the possibilities of the principals finding other agents, and of agents working for other principals, and on the possibilities for direct interactions between principals and agents and the existence of alternative, competing mediation structures (van der Meulen, 2003). Principal–agent theory looks at the relationships in configurations for delegation of authority in research funding from an economic theoretical point of view (i.e. considering the execution of research as a transaction, hindered by market failures and transaction costs such as adverse selection, information asymmetry, and moral hazard), with the role of the intermediary organization as a ‘stabilizing structure’ (van der Meulen, 1998; Braun and Guston, 2003; Caswill, 2003). As Braun and Guston (2003) have argued, from the viewpoint of constructivism, such stabilizing structures also exist in the form of boundary organizations. Cash et al. (2003: 8090) have stated that boundary organizations are “organizations mandated to act as intermediaries between the arenas of science and policy”, with three features: (i) they involve specialized roles within the organization for managing the boundary, (ii) they Principal–agent theory looks at the relationships in configurations for delegation of authority in research funding from an economic theoretical point of view (i.e. considering the execution of research as a transaction, hindered by market failures and transaction costs) 185 Delegation in research funding have clear lines of responsibility and accountability to distinct social arenas on opposite sides of the boundary, and (iii) they provide a forum in which information can be co-produced by actors from different sides of the boundary through the use of ‘boundary objects’, and hence fulfill a bridge between different ‘worlds’ (Cash et al., 2003; Braun and Guston, 2003). Whereas from the viewpoint of principal–agent theory this stabilizing function appears to deal mainly with ‘co-ordination’ and relates to the ‘economic dimension’ of the relationship between demand and supply with regard to the development of scientific knowledge, the concept of boundary organizations deals with the ‘substantive dimension’ of the relationship between demand and supply,6 with their focus on the co-production of knowledge.7 Similar to the principal–agent perspective, the concept of boundary organization has focused principally on the science–policy boundary (Guston, 1999; Raman, 2005). However, as Waterton (2005) has argued, such a focus on a single boundary may be too narrow: the highly diverse nature of the boundaries that contemporary scientists appear to be establishing in partnership with funding and policy bodies would call for a ‘wider picture’. With an increasing focus on the involvement of users of research in the research planning and execution process, such a wider picture is becoming particularly relevant. As a result of the delegation of authority in research funding to networks, intermediary organizations such as research councils see their role changing from being a ‘lieutenant’ of government (a mere funding allocation body standing between government and science with varying configurations for delegation of authority, funds, and monitoring rights, (see van der Meulen, 2003)), to becoming broader multiple goal boundary organizations, i.e. research councils with an ‘innovation agency function’ (Gulbrandsen, 2005). These combine both the economic and substantive dimension of the relationship between policy bodies, researchers and user groups, acting at several boundaries and fulfilling several bridging functions within a multi-stakeholder setting (Hellström and Jacob, 2003; Raman, 2005; Jacob, 2005; Dalrymple, 2006; Durant, 2006). Despite the apparent benefits of delegating authority to networks outlined earlier, applying principal– agent theory, Gulbrandsen (2005) found a number of tensions for research councils in such new ways of working (i.e. as multiple goal boundary organizations). These tensions relate to the selection of users with the right competencies for acting successfully in configurations of delegation to networks, and managing different kinds of monitoring systems attached to the different expectations of groups involved in the network that may act as principals versus researchers. Furthermore, as Shove and Rip (2000) and Davenport et al. (2003) have pointed out, the user is not homogeneous but is a heterogeneous entity, and this entails difficulties in relation to 186 effective representation of users’ interests (as regards the broader constituency). Exploring tensions in delegation of authority in research funding to networks: the case of Bioconnect Goal and case selection The goal of this paper is to describe experience with, and reveal tensions in, such a system of delegating authority in research funding to networks, mediated by a multiple goal boundary organization-type research council. This paper documents experiences with such a network in The Netherlands, called Bioconnect, through which government (i.e. the Ministry of Agriculture, Nature, and Food Quality) has operationalized the delegation of authority in agricultural research funding to networks from the organic agricultural sector. In the light of the theory of the principal–agent relationship and boundary organizations, the case is interesting from a number of points of view: • Users are given the task of acting as principals versus researchers, both in the economic sense by initiating and monitoring the contract with researchers, and in the substantive sense by articulating demands and seeing that these are adequately elaborated in research proposals as well as by participating in collaborative research. Often, users cannot enforce specific behavior and act merely as a reference (van der Meulen, 2003), but here they can do so. Morris (2003: 369) has stated that, when users become more involved in scientific decision making, “it will be interesting to map the terms of engagement of the agents with this new element in the science– policy relationship”. In this regard, Braun (2003) has indicated that functional differentiation is a primary source of tensions. We hope to contribute to the refinement of principal–agent theory, which often deals with bilateral or trilateral relationships (see Braun, 1993), with empirical insights into the “web of cross-cutting ties between multiple principals and multiple agents” (Shove, 2003: 381). • The intermediary shifts from being a funding allocating body between government and researchers towards being a boundary organization that mediates at several boundaries, i.e. between varying constellations of users, researchers, and government, hence addressing both the economic dimension (i.e. accountabilities) and the substantive dimension (i.e. bridging the different worlds of those involved in the network and their constituencies and creating mutual understanding and co-production). With regard of this shift of the research council towards a multiple goal boundary organization, the most important question regarding Science and Public Policy April 2008 Delegation in research funding boundary organizations is whether they work, and this calls for more evaluative research (Waterton, 2005; McNie, 2007). As Slipersæter et al. (2007: 414) have argued regarding the principal–agent approach, this “captures essential features of how councils work, but might be in danger of not capturing adequately the councils’ complex embeddedness in the scientific and political system, or the factors affecting the responsiveness of councils.” Research methods This paper draws on qualitative methods of data collection. To gather insights about the relationship of the different actors directly involved at the different Funding body – Ministry of Agriculture, Nature, and Food Quality: Three directorates involved (agriculture, trade and industry, knowledge) Knowledge committee forwards advice on proposal quality and consistency with program and budget Knowledge committee Consists: farmer representatives industry representatives research representatives ministry representatives Ministry determines broad themes for each PWG and budget for each theme (ex-ante) Ministry ultimately approves prioritized proposals (ex-post) The different PWGs are managed by a general knowledge manager and a cluster manager (for the theme-coordinators) PWG forwards prioritized proposals PWG Ministry representatives# Farmer constituency Farmers’ representatives* Industry constituency Research theme coordinators# Knowledge managers Supply, processing and trade industries representatives* Other policy makers Consultants# Researchers Other consultants (within or outside firm) Advocacy organizations* Constituencies are consulted for research queries and receive results of ongoing projects Civil society PWG assesses proposals and monitors research progress Bio-knowledge portal/ information broker Research results and other useful information Farmers and industry constitute research guidance committees Figure 1. Schematic representation of the Bioconnect network. * with decision-making authority; # without decision-making authority (i.e. advisory role) Science and Public Policy April 2008 187 Delegation in research funding decision-making levels of Bioconnect, 23 actors involved in different networks (so-called product workgroups (PWGs) see Figure 1) were interviewed using semi-structured interviews. These 23 actors consisted of four farmers, four theme coordinators, three consultants, four industry representatives, two advocacy organizations’ representatives, two ministry representatives, and four staff from the Bioconnect organization (three knowledge managers and a general manager). Three PWGs (out of eight) were studied. The interviews were fully tape-recorded and fully transcribed to permit detailed coding (Strauss and Corbin, 1998; Emans, 2002). To gather insights about the course of affairs at the intermediary level of the Knowledge Committee (KC) and the level of the financier (the Organic Agriculture Cluster Management Board at the Ministry of Agriculture, Nature, and Food Quality), observation took place during their meetings. Observations also took place at two PWG meetings, as well as at a meeting of the Bioconnect facilitators (i.e. knowledge managers in Bioconnect terminology) and the representatives/cluster managers of the researchers (theme coordinators in Bioconnect terminology). In addition, several documents, such as meeting minutes, policy documents, and internal evaluations were analyzed. Thus, triangulation of the data ensured its validity (Yin, 2003). A detailed presentation of the results can be found in Klerkx and Leeuwis (2007). Results Bioconnect structure The PWG consists of representatives of users of research (farmers and supply and processing companies in the agri-food chain, as well as civic advocacy organizations representing consumer interests), who are brought together with representatives of researchers, consultants and policy makers into the policy arenas in which research planning negotiation takes places. These arenas are organized according to the different agricultural sub-sectors (dairy production, glasshouse horticulture etc.). The PWG also monitors research progress. Prior to the establishment of Bioconnect, PWGs were often informally involved in informing researchers about their needs, articulating demand for research, and consulting researchers during research, but this has now become institutionalized through Bioconnect. Within themes established by government, each earmarked with a certain budget, the PWGs can decide which particular topics they want researched. The KC as an intermediary between the PWG and government checks compliance with these budgets and the broader goals of government. As Figure 1 shows, because of the involvement of large actor groups (among users and researchers), there are several levels of delegation. The user groups’ representatives are expected to propose topics based on a broadly shared demand from 188 their constituencies. Actors from these constituencies also play a role on research guidance committees. The task of the PWG theme coordinators is to feed the researchers within their institutes with information from the PWG to guide proposal development and ensure that proposals correspond with guidelines set by the financier, i.e. government. Bioconnect does not have a competitive grant system. Funds are assigned to two research institutes active in organic agricultural research, Wageningen University and Research Centre (WUR) and the Louis Bolk Institute (LBI), but research is contracted on the basis of selected proposals. This implies that, in terms of principal–agent theory, the problem of adverse selection is principally about decisionmaking and priority-setting problems rather than about the problem of selecting the best scientists. Proposals are not selected through pure scientific assessment by peer review, but rather by user and funding body (i.e. government) review. As a multiple goal boundary organization, Bioconnect mediates at several interfaces. In its research council function, Bioconnect is involved as a facilitator in research planning, funding, and monitoring (i.e. a research council function) but also has a role as a broader boundary organization, guiding applied collaborative research to support farmer innovation and acting as an information portal or information broker between research contractors and users to stimulate wider dissemination and uptake of research results (through its Bio-knowledge unit) (see Figure 1). This paper focuses principally on the research council function. The ‘face’ of Bioconnect within the PWG is the so-called knowledge manager who fulfills the role of facilitator, streamlines the flows of information coming from the different system components and mediates between the different actor groups who are involved. These knowledge managers embody the Bioconnect organization, which manages the Bioconnect network. Tensions in the different arenas of research governance We now consider the tensions that emerged at the different levels within Bioconnect in the light of principal–agent relationships. As Bioconnect governs the whole research planning and execution process, the tensions observed will be related to the policy arena (goal conflicts), the selection arena (adverse selection/information asymmetry tensions), and the control arena (moral hazard/monitoring tensions), and reported from the perspective of the different actor groups involved. Often principal–agent relationships are simplified for analytical purposes, whereas in reality there are many layers or webs of principals and agents, and an individual may sometimes act as a principal and at other times as an agent. Because Bioconnect was designed to have a network structure, there are multiple principal–agent relationships (see Figure 2). Science and Public Policy April 2008 Delegation in research funding Whereas the former chain is principally about setting macro (government) goals and priorities and checking compliance with these as well as assuring accountability for public expenditure (i.e. the economic dimension of research planning and monitoring), the other chain is mostly about setting the micro (user) goals and priorities and checking that the research yields results that suit users’ needs (i.e. the substantive dimension of research planning and monitoring). This implies that there is a nested system of intermediaries: the KC is an intermediary between the government ministry and the different PWGs, user representatives are intermediaries between their constituencies and their PWG, and the theme coordinator is an intermediary between the PWG and the researchers. In the PWG, the knowledge manager is the intermediary between the different actors, not only between those who have been given decisionmaking authority (users) and the executors of research (theme coordinator), but also between those that have an advisory role (ministry representatives, consultants). As Bioconnect governs the whole research planning and execution process, the tensions observed will be related to the policy arena (goal conflicts), the selection arena (adverse selection/information asymmetry tensions), and the control arena (moral hazard/monitoring tensions) As Figure 2 shows, in a formal sense there appear to be two ‘chains of delegation’ (Shove, 2003), with different rationales: one chain runs from government down to the PWG and ultimately to the researchers, and the other runs from the user group constituencies to their representatives to the researchers. Ministry P A Delegation chain with a focus on the economic dimension (i.e. accountability and compliance with policy goals) Knowledge committee P A PWG Farmers’ representatives Farmer constituency P A P A P Industry constituency Supply, processing and trade industries representatives Knowledge managers Research theme coordinators Researchers P A A P Advocacy organizations Civil society P A P A P Delegation chain with a focus on the substantive dimension (i.e. demand articulation and collaborative research) Figure 2. Principal–agent relationships in the Bioconnect network. Only actors who have enforcement rights as principals are shown in this figure, P = principal, A = agent Science and Public Policy April 2008 189 Delegation in research funding What is not shown in Figure 2, but is essential to the Bioconnect network, is that there is a lot of horizontal information exchange at the level of the PWG between all the actors mentioned in Figure 1 (and also between other components in the Bioconnect network), which cannot easily be captured in terms of principal–agent relationships (cf. Shove, 2003) as there is no formal delegatory relationship. Examples of this are the consultant and ministry representatives, who participate in discussions in the PWG and contribute with their insights, but have no decision-making authority. Ministry representatives act as informal informants on relevant policy issues, and consultants have a traditional role as ‘boundary spanners’ between farmers and research (see Cash, 2001) and can give insights from practice. They cannot, however, submit proposals directly. When an advisory component needs to be integrated within a research project, consultants have to be subcontracted by a research contractor. Tensions in the policy arena Typical tensions in the policy arena relate to goal conflicts (Gulbrandsen, 2005). Because the delegation of authority in research funding to networks leads to several nested principal–agent relationships, in addition to goal conflicts between principals and agents in the classical sense, i.e. between those that want to have research executed (in this case government and users) and researchers, goal conflicts also emerge between the ‘master principal’ (i.e. government as the ultimate financier) and the ‘delegated principal’ (i.e. the users in the PWG, in that they are responsible for articulating substantive demands towards researchers, but the PWG as a whole is an agent vis-à-vis government). A conflict that manifested itself between the master principal (government) and the delegated principal (users) was that whereas farmers, as the most dominant user group, prefer research on technical issues that will yield solutions to farm-level problems in the short term, government wants research aimed at the long term which focuses on issues that affect the broader performance of the organic agri-food chain. Farmers Farmers, as the most dominant user group, prefer research on technical issues that will yield solutions to farmlevel problems in the short term, government wants research aimed at the long term which focuses on issues that affect the broader performance of the organic agri-food chain 190 sometimes even see this focus on the broader agri-food chain as a threat, because industry queries ‘compete’ with farmer queries. Another more general tension that could be observed and that transcends the different arenas is that government in its role of master principal is not necessarily a monolithic entity that acts unequivocally as a unified principal. In the case of Bioconnect, the different directorates of the Ministry of Agriculture, Nature, and Food Quality were involved in an ongoing negotiation about who should contribute to which budget, and this caused confusion in the Bioconnect network right down to the PWG level. Furthermore, some people working at the ministry were not very convinced about the desirability of the new way of setting the research agenda, which grants more power to the user. There are also goal conflicts amongst the different delegated principals in the PWG. As noted earlier, farmers’ preferences, with a focus on farm-level issues, are dominant. The prevalence of such a focus on farm-level issues is also due to a lack of countervailing power on the part of the industry actors involved, whose participation has been included partly to achieve a broader scope. However, industry actors have indicated that they are not very interested in participating in the PWG, because they feel their topics are not addressed sufficiently. Furthermore, they generally have the resources to tackle issues themselves. As a result, they are often absent from PWG meetings. The same holds true for some advocacy organizations, especially general consumer representatives, whereas more specialized advocacy organizations (such as animal welfare organizations) do try to influence the matters under consideration. Goal conflicts may even emerge within user groups: mitigating power inequalities between the different user groups or even amongst individual user representatives is sometimes difficult. This results in those with the loudest voice having their wishes realized. Sometimes this may also mean that a representative follows his or her private interest rather than the collective interest, i.e. those of their constituencies. Regarding representation of constituencies, there are mixed views. Interview respondents indicated that they gather queries for research through various formal and informal channels, but given the heterogeneity in the sector they sometimes find it difficult to articulate a clear collective voice. They state that the queries they pose in the PWG meetings are driven by both collective and private interests. Amongst researchers (embodied by the theme coordinator) and users, goal conflicts often had to do with the scope of the research. As researchers are more inclined towards long-term thinking, they often find the scope of users too short-sighted and directed towards satisfying private interests rather than also considering public interests (which are deemed to be important by the master principal, the government). At the PWG level, theme coordinators try to balance Science and Public Policy April 2008 Delegation in research funding the several interests by addressing the long-term concerns. Having the role of mediator at different levels, the Bioconnect organization (i.e. the knowledge managers and their superiors) also perceive some tensions at the policy arena level. One tension at the PWG level relates to neutrality conflicts, i.e. knowledge managers are not seen as impartial actors, but as spokespersons for certain principals and/or agents. Although knowledge managers indicate that they bring policy information into the PWG from a neutral stand, this is nevertheless perceived by some PWG members as imposing a preferred research strategy from the point of view of government or the knowledge managers’ employer, Biologica, which has a long tradition as an advocacy organization for organic agriculture. A second tension that concerns the overall goal of the whole structure is that Bioconnect, despite being a new organization rather than an established research council which hence does not have to undergo an institutional change process itself towards developing the innovation agency function, does have to establish certain workable and accepted procedures. This is a process of trial-and-error and implies inducing and guiding institutional change among other actors. Because Bioconnect has far reaching consequences for the resources, power, modes of working, and operational autonomy of the actors involved, it sometimes meets considerable skepticism and resistance. Tensions in the selection arena In the selection arena, adverse selection caused by information asymmetries is a principal tension according to the literature (e.g. Braun, 2003; Gulbrandsen, 2005). Such information asymmetry also manifests itself in the PWG. Despite the mediation of knowledge managers and continuous adaptation of proposal formats, user representatives (especially farmers) have difficulty grasping the matters under consideration. The degree of abstractness needed to keep demand articulation and proposal assessment manageable (there is no time for in-depth discussion of farmers’ problems, although this is what farmers appreciate most) results in farmers and also industry actors not always being able to fully understand what is actually being discussed. Furthermore, the mixing of the economic dimension with the substantive dimension of research planning entails problems. In contrast to PWGs’ previously informal nature, their integration into Bioconnect has caused a shift to formal written reporting, as this is a requirement of the financier (i.e. the master principal, the government). As a result, there is a considerable amount of reading required, for which most farmers and industry actors have neither the time nor the motivation. The consequence is that the principals in the PWG (i.e. the user group) are often less informed than the agents (researchers represented by the theme coordinator). Science and Public Policy April 2008 To resolve this information asymmetry, theme coordinators adopt the role of ‘pilots in the information sea’, which, besides creating order, is also perceived by some as steering towards satisfying the researchers’ interests. At the same time, besides having to manage the content of proposals, theme coordinators also have to manage the embedding of projects within current and future research programs (i.e. they act as ‘aggregation machines’, see Shove, 2003), a fact that is often overlooked by other PWG members. This includes balancing the predilection of PWG user members for short, quick yielding, and cheap projects (as PWG members often regard the budget as if it were their own money) with requirements for achieving scientific rigor. As regards this coordinating role of theme coordinators, one tension appears to be that there is function ambiguity between the knowledge manager and the theme coordinator in their role as intermediaries. While knowledge managers are supposed to facilitate discussion in the PWG by structuring the discussion, mitigating power inequalities and dominant behavior of individual members, bridging the different worlds of the actors involved, and a gatekeeping role introducing relevant external knowledge, these roles are now often fulfilled by the theme coordinators. This leaves knowledge managers performing a mere secretarial role, especially when they lack detailed knowledge of the technical subject under discussion. Hence they cannot fulfill their tasks as mediators of the substantive dimension in research planning that well. Observation revealed that coordinators and managers continually discussed the scope of their tasks and coordinated their actions, and that they would have to continue doing so in the future. Another tension that also has to do to some degree with function ambiguity is the role of the KC as an advisory committee that checks the compliance of prioritized research proposals with long-term programs and budgetary requirements. As PWG members have to draw up and prioritize proposals within a given thematic framework and assigned budget, they do not understand the function of this intermediary layer, and even see it as patronizing. This tension is also felt in a more general way. Many PWG members (both users and theme coordinators) neither know the exact position and mandate of the PWG in the broader Bioconnect network, nor do they understand the overall Bioconnect structure. As regards the assignment of projects to different research contractors, although there is no competitive grant system, the current contractual system has over the years developed a proportional assignment of funds to both research contractors, WUR and LBI. This entails the risk of ‘forced adverse selection’: because LBI has a more limited budget assignment, sometimes WUR is awarded the project although LBI may have more expertise (WUR then sometimes subcontracts LBI, though). Theme coordinators perceive also that there is a lot of informal political negotiation outside the PWGs 191 Delegation in research funding at different levels (at PWG, KC, and ministry level) that affects decision making on project formulation and funding. Tensions in the control arena As moral hazard is a typical problem in the control arena (Gulbrandsen, 2005), monitoring systems must be put in place. A principal tension appears to be that the different principals involved in Bioconnect (i.e. the master principal (government), and its delegated principal (users)) have different monitoring requirements that are difficult to reconcile because they serve different purposes. Users want to be clearly informed about the practical implications of intermediate research results (monitoring for informative purposes), whereas government needs to have detailed information on research setup and progress in terms of compliance with time, budget, and output requirements. Policy makers have delegated decision-making authority and monitoring rights to the PWG, but nevertheless have to remain accountable to parliament because public funds are involved, hence accountability purposes prevail. Theme coordinators have even noted an intensification of monitoring efforts. They state that on the one hand government has delegated authority to users, but on the other hand it tries to regain control by intensifying monitoring through detailed reporting formats, with a resulting increase in bureaucracy and paperwork. Similar to the assessment of proposals, users often do not have the time, motivation, and/or skills to properly assess research progress reports, despite reporting formats being adapted to users’ needs. Related to this, a tension at a more practical level that transcends the different arenas is that, because users are involved in a semi-professional way, they want to be remunerated adequately for their time, which may be considerable. These demands are particularly expressed at the PWG level, where participation offers fewer direct tangible benefits than for those users from the broader constituency that participate in research project guidance committees. In this regard it is an interesting paradox that farmers and industry actors especially complain about the formalization of the PWG and the increasing amount of information they need to assess, but that at the same time this increases their insights into the process of research agenda setting and execution, which results in a call for even more information, which in turn calls for more information processing capacities (in terms of competencies and time). As regards moral hazard, with regard to the principal–agent relationship that exists between theme coordinators and their researchers, the theme coordinators note that not all the researchers they manage complement Bioconnect’s focus on collaborative research. However, they also observe that a process of learning-by-doing has taken place with regard to interacting and cooperating with users. 192 Conclusions We will first discuss some practical implications of our findings for delegating authority in research funding to networks. Then we will discuss implications for the functioning of research councils as multiple goal boundary organizations. Finally, we will offer some reflections on the potential and limitations of using principal–agent theory to analyze the delegation of authority in research funding to networks. Delegation of authority in research funding to networks requires capacity and awareness building This paper has demonstrated a case in which government has become a ‘facilitator of self-organized networks’ (cf. Braun, 2003) by delegating authority in research funding to networks and supporting a multiple goal boundary organization. This should help resolve the paradox in research funding, because it would reduce the direct influence of the state on funding policies, respect the independence of scientific institutions, foster ‘vigorous’ scientific institutions, and ensure scientists’ strong commitment to user interests. As the paper has shown, however, despite the delegation of authority in research funding to networks being seen as a solution to several problems identified by principal–agent theory, various goal, selection, and monitoring tensions emerge in such a system, which are similar to those reported with reference to similar user-controlled systems (see Gulbrandsen, 2005). A first issue is whether one can speak of ‘selforganized networks’ when they are convoked for an externally induced goal, and within a pre-set operational framework. The case shows that, even when third parties such as users can enforce specific behavior, as government determines the macro-priorities within which users can maneuver, their mandate is limited and this can be perceived by users as being patronizing. Furthermore, the specific behavior the delegated principal wants to enforce amongst the agents (i.e. users vs. researchers) can conflict with the desired behavior the master principal wants to enforce (i.e. government vs. researchers). Overall, because there is a “web of cross-cutting ties between multiple principals and multiple agents” (Shove, 2003: 381), there is more potential for goal conflicts. Multiple principals and multiple agents need to negotiate an agreed joint goal. Whereas within a bilateral relationship goal conflicts concern mainly government’s desired trajectory vs researchers’ interests (cf. Braun, 2003), in a situation in which there are multiple principal–agent relationships there can also be goal conflicts between users (united in the PWG) and government, between users and their constituencies, between different user groups, between researchers and the intermediary (Bioconnect organization), and between researchers and their constituencies. For the agents (i.e. researchers) it can cause confusion as to Science and Public Policy April 2008 Delegation in research funding which principal (i.e. government or users) is most important and whose goals they should pursue. A second issue related to this is that network delegation may in one way reduce the direct influence of the state in funding policies, but when there is no coherent institutional change in government so that it becomes fully oriented towards new ways of funding research, the functioning of the network can be frustrated in other ways, e.g. by incoherent funding and control mechanisms. The findings of this paper correspond with findings elsewhere (Morris, 2003; Gulbrandsen, 2005) that the involvement of different principals that have different needs with regard to monitoring output (i.e. for accounting, accountability, information purposes) increases bureaucratic requirements as it appears hard to integrate the needs of all the principals within a single format. A third issue is that, although the network delegation system can inculcate a strong commitment on the part of scientists to users’ interest, the results indicate the manifestation of several problems that were also noted by Gulbrandsen (2005). Concretely, the problems exist that: (1), poor user competencies or little user involvement can result in adverse selection due to information asymmetries; (2), it is hard to distill a single unequivocal user interest and forward a clear demand (as also noted by Shove and Rip, 2000, and Davenport et al., 2003, there is no such thing as ‘generic users’); (3), there is a risk that either the user’s voice is molded too much by the researcher, giving rise to moral hazard when researchers in their role of guides through the wealth of information are inclined towards satisfying their self-interest by steering the discussion in a favorable direction; or (4), conversely, the researcher’s voice is denied or distrusted, with the resultant risks for scientific rigor. Furthermore, although researchers that are active in the negotiation arenas within such a system may be very committed to user interests, this does not mean that their constituencies (i.e. the researchers they manage or represent) act in the same way and effectively embed user interests in their research. However, the results suggest that introducing delegation of authority in research funding to networks can help induce institutional change towards context-sensitive ways of working, because interaction of researchers with users is built into the system and is a prerequisite for obtaining funding. Overall, the optimization of network delegation systems requires capacity building amongst the actors involved to be able to effectively operate in the various arenas (e.g. to reduce the information asymmetries). The fact that theme coordinators rather than the knowledge managers act as intermediaries in the PWG (in the role of boundary spanners between researchers and the user group) suggests that facilitators, besides having the necessary process skills, should also have sufficient technical knowledge, and that users should be sufficiently trained and empowered to act in the various arenas Science and Public Policy April 2008 as Jacob (2005) has also noted.8 Furthermore, it requires the synchronization of the different expectations of different actor groups involved in the network with regard to the goals at macro-level (government) and at micro-level (users) and related monitoring output (i.e. pay sufficient attention to mutually understandable boundary objects). It also calls for awareness building amongst user groups in the PWG about the private investments that network participants have to make and the collective benefits they yield. Furthermore, there should be broad recognition amongst government bodies that government may delegate authority in research funding to a network and a corresponding boundary organization, but that the government is not external to the network but is an essential part of it. The balancing act of the boundary organization as a ‘spider in the web of cross-cutting ties’ As regards the formal intermediary (the Bioconnect organization), in its capacity as a multiple goal boundary organization, it is present in all ambits of the research planning (i.e. goal setting, prioritization, and fund allocation) as well as in the execution process and the dissemination of research results. Hence, it has a pivotal position. This corresponds with the observation by van der Meulen (2003) that an intermediary can become more autonomous when third parties such as users are involved. At the same time it constantly has to justify and defend that position since it has to balance the different interests, and gain the trust, of the stakeholders for whom it mediates, and on whom it depends for its resources in terms of social capital and operating funds (see also van der Meulen et al., 2005). Others have noted that boundary organizations need to satisfy both scientific and political principles and draw stability from making themselves accountable and responsive to external authorities (Guston, 2000; Durant, 2006). Bioconnect as a multiple goal boundary organization has to deal simultaneously with both the economic and the substantive dimension in research planning and monitoring, and deals with several authorities (government, different user groups, researchers) with their own interests and hence has several accountabilities, thus making its work very complex. As van der Meulen (2003) has indicated, relationships of intermediaries with the principals (i.e. government as financier), agents (i.e. researchers), and third parties (i.e. users as delegated principals) are not independent but interacting. Following Shove (2003), who talks about programs as ‘aggregation machines,’ the PWG can also be seen as such an aggregation machine, in which the knowledge managers have a dual role of principal towards researchers and agent towards users and hence need to be ‘schizophrenic’. On another level, knowledge managers as agents for the whole PWG need to represent the PWG’s interest towards the KC. Thus, tautologically speaking, knowledge managers have 193 Delegation in research funding to be ‘multiple schizophrenics’. Furthermore, as the analysis has shown and analogous to the earlier observations by Shove (2003) in the context of research programs, the ‘macro-intermediary’, Bioconnect, is in fact a collection of several formal and informal ‘micro-intermediaries’. The broader boundary organization hence has to deal with different foci of formal micro-intermediaries within the broader organization (such as the different knowledge managers and the KC), and has to position itself vis-à-vis other actors in the network who ‘informally’ fulfill roles as intermediaries. For example, the knowledge managers have to compete with theme coordinators in fulfilling an intermediary role between users and researchers, and besides formal interaction in the PWG, ‘horizontal manoeuvrings’ (in the words of Shove, 2003) take place amongst several actors and these co-shape research proposals. Given the foregoing, the structural position and stability of such a multiple goal boundary organization that acts at several interfaces seem to depend on the degree to which it succeeds in promoting institutional learning, in providing clarity with regard to the roles and positions of the several actors involved, and in coming to sufficient goal convergence. Implications for principal–agent theory as an analytical tool As the results demonstrate, when delegation of authority in research funding to networks takes place and users are given enforcement rights, principal– agent configurations become indeed a “web of crosscutting ties between multiple principals and multiple agents” (cf. Shove, 2003: 381), as well as between multiple intermediaries (being both agents and principals at the same time). Because principal–agent theory focuses mainly on bilateral relationships (or trilateral relationship when an intermediary is involved between principal and agent), and has a tendency to extract science policy relationships from its context, it is less suitable for analyzing the complex multilateral relationships between principals and agents, as Shove (2003) and Morris (2003) have argued. Nonetheless, principal–agent theory does offer analytical tools to dissect such multilateral relationships and gain insight into the dynamics in the different arenas (policy, selection, and control) looking at the principal problems identified by principal– agent theory in each arena (i.e. problems of responsiveness, adverse selection, moral hazard, and decision-making and priority-setting problems). However, the analysis confirms the earlier findings of Shove (2003): similar to research programs, multi-stakeholder networks to which decisionmaking authority in research funding has been attributed are aggregation machines, with a mutual framing of priorities and no clear-cut division between principal and agent. The economic focus of principal–agent theory on transactions, with its 194 tendency to abstract problems from context to classify them as transaction costs and market failures, and to think in term of aggregated agents and principals who have a formal delegatory relationship, appears to be inadequate to fully capture the process of articulation of substantive demands and the process of co-production. Following the arguments of Shove (2003), this is because the dynamic interplay between the several actors in a network may give rise to new combinations and configurations, such as the emergence of many actors with the ‘schizophrenic’ properties of intermediaries, and the mixing of formally attributed roles and personal preferences. In a network approach with several horizontal relationships and informal contacts, several of the complicating factors for using principal–agent theory as identified by Morris (2003), such as the coexistence of other kinds of relationships (such as trust), multiple principals, the mitigating role of several intermediary bodies, and the gap between principals’ formal requirements and workable procedures in practice, appear to be present. These complications in using principal–agent theory as an analytical tool to capture both the economic and substantive dimensions in delegation of authority in research funding to networks reinforce the plea of several authors to look more broadly at institutional factors that influence research planning and monitoring (cf. Hall et al., 2001; Morris, 2003), to complement the principal–agent approach with organization or systems theory (cf. Slipersæter et al., 2007), and to seek further integration with the more substantively oriented focus on co-production of knowledge embodied in theories on boundary work and boundary organizations (Jacob, 2005; Durant, 2006; McNie, 2007). Furthermore, following observations by Shove (2003), supplementing the predominantly macro-structural analysis of principal– agent theory with a more micro-level process-based analysis9 could provide important insights into how network-based research planning structures affect longer-term developments in research agendas. Notes 1. Although not explicitly mentioned by Gulbrandsen (2005), the decision-making and priority-setting problem would in our view fit in the selection arena. 2. Whereas van der Meulen (2003) refers to users as ‘third parties’, Braun and Guston (2003) refer to users as ‘fourth parties’. Given that in the bilateral view on delegation government as principal, researchers as agents, and the research council as intermediary can be considered as first, second, and third parties, the latter designation appears to be more appropriate in this context. 3. The idea of delegation to networks has been inspired by systems of innovation literature (e.g. Lundvall, 1992; Nelson, 1993), and there is a growing literature on research governance that analyzes it from an ‘innovation systems’ perspective (Jacob, 2005; Hall et al., 2006). This literature emphasizes the roles multiple actors play in innovation and the importance of the institutional context for the cooperation between several actors (Hall et al., 2001; Ekboir, 2003); this implies that “research is now seen as one of the many ‘stakeholders’ within a ‘chain-link’ or ‘network’ innovation system” (Sumberg, 2005: 4). Science and Public Policy April 2008 Delegation in research funding 4. Braun (2003: 309) formulates this as follows: “A basic paradox in funding policy is that policymakers want to guarantee maximum welfare benefits without violating the independence of scientists and their organisations.”. 5. Hence the metaphor ‘schizophrenic’ is often applied to intermediaries (van der Meulen and Rip, 1998; Shove, 2003). 6. As Sarewitz and Pielke (2007: 7) have argued, a strict delineation in demand and supply categories cannot be understood as “conceptually discrete or fully coherent” but, as these authors continue, “while notions of ‘supply’ and ‘demand’ may embody considerable complexity, they also represent something real and recognizable: on the one hand, people conducting research that has been justified in terms of particular societal outcomes, and on the other, people making decisions aimed at contributing to those outcomes”. 7. However, as work from Braun (1993) and Durant (2006) has indicated, in practice, these economic and substantive dimensions in delegation are heavily linked. 8. Jacob (2005) comments on a course for public sector managers. Likewise, at the end of the fieldwork period for this paper, the Bioconnect organization launched a course targeted at PWG members. 9. 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