CONSUMERS’ NEED FOR UNIQUENESS: EVALUATION OF THE READY TO
WEAR LINE OF LUXURY BRANDS
Chelsey Latter
1
Chris Marchegiani
School of Marketing, Curtin Business School
Curtin University of Technology
2010021
Editor:
Professor Ian Phau
School of Marketing
MARKETING
INSIGHTS
Working Paper Series
School of Marketing
ISSN 1448 – 9716
1
Corresponding author:
Chris Marchegiani
School of Marketing, Curtin Business School
Curtin University of Technology
GPO BOX U1987
Perth, WA 6845
Australia
Tel (+61 8) 9266 7735
Fax (+61 8) 9266 3937
Email: Chris.Marchegiani@cbs,curtin.edu.au
1
CONSUMERS’ NEED FOR UNIQUENESS: EVALUATION OF THE READY
TO WEAR LINE OF LUXURY BRANDS
ABSTRACT
This paper looks at the subject of consumers need for uniqueness and status
consumption with specific reference to a luxury apparel brands clothing and
accessories in the Australian Generation Y market. Consumers need for uniqueness
and status consumption has been explored in depth among adult consumers, but there
has been less attention given to the symbolic consumption of Generation Y consumers
especially in the field of luxury apparel. This allows the study to extend from areas
regarding branded fashion apparel that are conceptually the same as other brands in
the same category to branded fashion apparel that utilises a one off customisation
approach.
BACKGROUND
The luxury fashion industry continues to be a lucrative, albeit competitive one, with
global sales worth upward of US$80 billion (Nuxoll 2007). Estimates of the luxury
fashion industry have revealed numbers to be as high as 114 different fashion houses
each of whom contributes to the luxury apparel market (Moore, Fernie, and Burt
2000). Due to the ultra-competitive market, brands look for ways to offer
differentiation and avenues to extend and expand. As such, this study focuses on a
luxury apparel brand with a distinct focus on the emerging Australian Generation Y
market.
Despite the growing importance of Generation Y consumers’, who according to Khoo
and Conisbee (2008) are set to dominate retail trade in the next five years, limited
research has been conducted using an Australian Generation Y sample in regards to
their attitudes towards uniqueness and luxury brands. Research by Phau and Cheong
(2009) show consumers between the ages of 30 – 50 years have been the traditional
market for luxury goods. The importance of adult consumers has been explored in
depth, but there has been less attention given to the emergence of symbolic
consumption in young people. Studies on a Generation Y sample have been
conducted throughout Asia and the US (Kumar, Kim, and Pelton 2009; Lee et al.
2
2008; O'Cass and Choy 2008; Park, Rabolt, and Jeon 2008; Ruvio, Shoham, and
Brencic 2008; Knight and Kim 2007) allowing a basis for comparison.
This proposed study also endeavours to fill the gaps that are present in the existing
literature on consumers’ need for uniqueness and status consumption by looking at the
luxury fashion market with a distinct focus on a haute couture fashion house. The
study of uniqueness and status in relation to luxury goods has been examined, but not
in a context where they are in direct relation to each other. This study attempts to
understand how brand judgements and emotional responses will influence the
purchase intentions of consumers towards the ready to wear range of luxury fashion
apparel produced by a well recognised fashion house. The findings will benefit large
fashion conglomerates that have utilised their brand status as a way of increasing
market share by tapping into consumers’ desire for rarity and uniqueness. This will
allow these brands to enter the mindset of status and non-status consumers and
understand what is involved in the purchase decision-making process.
Haute Couture is the prestigious front for French creative fashion (recently a number
of fashion houses outside Paris have been afforded membership) and original design
and refers to “wildly expensive garments made to measure for an elite cadre of the
world’s ultra rich…where designers unleash their creativity, using the finest materials
and techniques” (Barchfield July 15, 2009, 3). A protected name in France, ‘’ can
only be used by fashion houses that meet strict, well-defined guidelines that delineate
the practice, dictating a minimum number of original designs as well as a baseline
number of technical workers. There are currently only 11 fully-fledged members of
the Chambre Syndicale de la , and correspondents and guests make up the remaining
twenty-four members (Barchfield July 15, 2009). Ready to wear lines are usually the
more affordable, lower priced, but still costly designer label clothing which are
designed, marketed and sold in standard sizes and are often mass produced.
RELEVANT LITERATURE AND THEORY DEVELOPMENT
A vast body of knowledge exists regarding the attitudes involved in the consumption
of luxury brands. The purchase of products for their symbolic and social value rather
than for their inherent utility is now widely recognised as a significant determinant of
consumer behaviour (Mason 1992). This research plans to integrate earlier research
3
from two academic areas that have examined uniqueness. First, there is considerable
research in psychology on how consumers use possessions to define identity
(Goldsmith and Clark 2008; Phau and Leng 2008; Knight and Kim 2007; Clark,
Zboja, and Goldsmith 2007; O'Cass and Frost 2002; Tian, Bearden, and Hunter 2001;
Simonson and Nowls 2000; Campbell 1995; Belk 1988). Second, marketing examines
how a variety of factors influence the consumption of certain products and brands,
with studies finding status seeking consumers are concerned with their peer’s
approval and use brands to convey this message / desire (Ruvio, Shoham, and Brencic
2008; O'Cass and Frost 2002).
Australian Generation Y as Global Consumers
The Australian Generation Y market is a dynamic and extremely competitive
environment (Phau and Leng 2008). It encompasses 26% of the adult population
(Khoo and Conisbee 2008) with the benefit of offering a market segment open to
generalisations. Though there appears to be a plethora of opportunities for new
entrants and a great scope for innovations, the target audience is notoriously hard to
please and has been exposed to marketing since birth (Phau and Leng 2008; Khoo and
Conisbee 2008). These consumers are impacted by all facets of technology, which
makes them difficult to target and very savvy consumers. According to Khoo and
Conisbee (2008) Generation Y consumers have an apt cynicism towards marketing,
they take risks, aspire to be creative and unique and are prepared to try fresh and
unknown products and brands (Simonson and Nowls 2000).
Limited brand loyalty within this segment means traditional brands can quickly lose
touch with these consumers. Spurred by 17 years of uninterrupted economic growth
(until recently), this market is cash rich (Khoo and Conisbee 2008). Thanks to a
decrease in the affordability of the housing market the average disposable income has
increased and as a result Generation Y has enormous spending potential. In 2015
Generation Y will have the largest share of the consumer market and is set to
dominate retail trade (Khoo and Conisbee 2008).
Generation Y women have a higher comparative disposable income with significantly
greater spending power and potential than both their predecessors the Baby Boomers
and Generation X. Generation Y men are a lot more liberal about the purchase of
4
luxury products and stylish living. Consequently Generation Y men shop more than
their predecessors and have increased their range of purchase (Khoo and Conisbee
2008).
However, limited research has been conducted using the Australian Generation Y
market in regards to their attitudes towards uniqueness and luxury brands. Research
conducted by Phau and Cheong (2009) demonstrate the importance of adult
consumers, particularly between the of ages 30 – 50 but the emergence of symbolic
consumption in young people has been relatively neglected.
Consumers’ Need for Uniqueness
The theory of consumers’ need for uniqueness stems from Snyder and Fromkin’s
(1977) work on uniqueness theory. The theory operates on the premise that consumers
find a high level of similarity to others highly undesirable and seek to differentiate
themselves adopting various behaviours in order to seek differentiation. Material
expressions of uniqueness are highly valued as the social risks associated with this
form of display and consumption is seen to be relatively low (Tian and McKenzie
2001; Snyder 1992). The level of uniqueness consumers seek is constrained only by
the need for social affiliation and social approval, leaving consumers to seek avenues
to explore and demonstrate their uniqueness in ways that do not inhibit or result in
social isolation and disapproval (Snyder and Fromkin 1977).
Research has found consumers’ need for uniqueness is more specific than simply the
need for individualisation and is also distinct from independence (Tian, Bearden and
Hunter 2001). Consumers’ need for uniqueness reflects both the self-image and social
image enhancement process and is dependent on the product becoming a publicly
recognised symbol (Tian, Bearden, and Hunter 2001; Snyder and Fromkin 1977).
According to research conducted by Tian, Bearden and Hunter (2001) in the
validation of consumers’ need for uniqueness scales, it is found that neither gender or
education had an impact on consumers’ need for uniqueness. However a negative
correlation is found with consumer age as need for uniqueness decreases with age,
which makes studying Generation Y consumers a key market segment.
5
There are three facets to which consumers need for uniqueness is apparent: creative
choice counter-conformity, unpopular choice counter-conformity and avoidance of
similarity (Ruvio, Shoham, and Brencic 2008; Knight and Kim 2007; Tian, Bearden,
and Hunter 2001).
(1) Creative choice counter-conformity refers to the search for social
differentiation through the consumption of products that are acceptable to
others (Knight and Kim 2007; Tian, Bearden, and Hunter 2001).
(2) Unpopular choice counter-conformity is where consumers willingly risk social
disapproval to establish their uniqueness. They consume products considered
outside group norms (Knight and Kim 2007).
(3) Avoidance of similarity refers to the consumers’ avoidance of mainstream
products and the tendency to favour products or brands that are unpopular or
not likely to become popular (Knight and Kim 2007).
Linked as it is to the concept of conformity, consumers’ need for uniqueness deserves
study as a motivating factor in purchase intentions as extant research shows it can
have a significant effect on purchase decisions. An individual’s need for uniqueness is
ultimately a psychological variable (Snyder and Fromkin 1977). It is found that
psychological (including the need for uniqueness) and brand antecedents of an
individual has a significant and positive effect on conspicuous consumption, “the
tendency for individuals to enhance their image, through overt consumption of
possessions, which communicates status to others” (O'Cass and McEwen 2004, 34).
Furthermore, the congruency of self-concept, brand-image and brand aroused feelings
contribute towards the antecedent for purchase decisions of conspicuous and unique
brands.
The study of uniqueness on replacement behaviours can be applied to the fashion
industry where trends and styles are ever changing (Bertrandias and Goldsmith 2006).
Many prior studies on fashion consumption, consumers’ need for uniqueness and
status consumption are conducted on a predominately Asian or a European sample
(Kumar, Kim, and Pelton 2009; O'Cass and Choy 2008; Park, Rabolt, and Jeon 2008;
Ruvio, Shoham, and Brencic 2008; Knight and Kim 2007). Few studies are conducted
using an Australian sample, in particular a unified gender Generation Y sample, thus
there continues to be a lack of cross-cultural studies.
6
Previous research has been conducted on consumers’ need for uniqueness in several
countries throughout Asia using Generation Y (Kumar, Kim, and Pelton 2009; O'Cass
and Choy 2008; Knight and Kim 2007). Knight and Kim (2007) found Japanese
consumers purchase and use brands to fulfil their needs for uniqueness and
individuality. Furthermore it is found that brand image perceptions are influenced by
consumers need for uniqueness. Further research on Korean consumers established
that there is a positive relationship between the need for uniqueness and the usage of
global luxury brands (Park, Rabolt, and Jeon 2008). In comparison Amaldoss and Jain
(2005) found consumers steer clear of the purchase of luxury and high quality goods
due to their desire for uniqueness also finding that demand for a product among
consumers who desire uniqueness increases with price. However, research by
Bemheim (1994) shows that when status is sufficiently important relative to intrinsic
utility, many people conform to a single standard of behaviour, despite underlying
heterogeneous preferences (Amaldoss and Jain 2005).
Luxury Apparel/Brands and Status
Social determinants play a large role in the selection of brands. Research shows the
interaction between individuals and society demonstrates society’s responses and
attitudes toward the inherent symbolic meaning of brands. Thus, consumer’s
behaviour and likely purchase of a brand is determined by others (Shukla 2008).
When consumers purchase and endorse a specific brand, they are communicating their
desire to be associated with the kind of people also perceived to consume the brand
(Phau and Prendergast 2000) and the image and the lifestyle projected by the brand
(Husic and Cicic 2009). Luxury brands possess a desirability that extends beyond
their utilitarian functions and provides the consumer with a perceived status through
ownership. Consequently luxury brands can command premium prices (Moore and
Birtwistle 2005). According to O'Cass and Frost (2002), brands are increasingly seen
as an important factor in creating and maintaining a sense of identity and
achievement. The subsequent argument is such that luxury brands are often consumed
to indicate status and as such displayed conspicuously to provide a visual
representation (O'Cass and McEwen 2004) meaning consumers are “motivated by a
desire to impress others with their ability to pay particularly high prices for
prestigious products” (Husic and Cicic 2009, 234). Clark, Zboja, and Goldsmith
7
(2007) characterise status as the relative position in the hierarchy of a group accorded
to them by other members of the group, and is based on characteristics such as honour
and prestige.
“Status is a form of power that consists of respect, consideration, and envy
from others and represents the goals of a culture. Many people desire status
and devote a lot of energy to acquiring it” (Barkow 1992 as cited by Eastman
and Goldsmith 1999, 42).
Scholars distinguish three different types of status:
1. Status by assignment (e.g. royalty)
2. Status by achievement, and
3. Status by consumption
Here the focus is on the final type of status, that which is acquired through possession.
Products, as previously mentioned, have symbolic uses. “Consumers acquire, own,
use and display certain goods and services to enhance their sense of self, to present an
image of what they are like, to represent what they feel and think, and to bring about
the types of social relationships they wish to have” (Eastman and Goldsmith 1999,
42).
The acquisition of material goods is one of the strongest measures of social success
and achievement with research demonstrating the prevalence of expressing status
through possessions more often than through any other avenue (Sangkhawasi and
Johri 2007). Eastman and Goldsmith (1999) express the views of Packard (1959) who
defines ‘status seekers’ as consumers who continually seek to surround themselves
with visible evidence of the superior rank they are claiming. The variance comes in
the form of the extent to which consumers seek products that are seen to confer status,
moreover consumers differ in how much they seek to gain prestige by consuming
status goods (Eastman and Goldsmith 1999).
Status consumption is viewed as the driving force behind the enhancement of social
standing through the overt consumption of possessions (Phau and Leng 2008;
Piacentini and Mailer 2004; O'Cass and McEwen 2004; O'Cass and Frost 2002).
According to Husic and Cicic (2009), luxury items are becoming a necessity. As
discretionary income increases and the media promotes immediate self-indulgence,
consumers are seeking recognition from others.
8
According to recent research the consumption of luxury products is less about price
and more about the pleasure derived from their use (Piacentini and Mailer 2004) with
price only serving to act as a proof of quality. Research conducted by Piacentini and
Mailer (2004) show young adults from wealthier families are less likely to engage in
status consumption with further research by Deeter-Schmelz et al. (2000) and O'Cass
and McEwen (2004) ascertaining that consumers income has little effect on status
seeking behaviour (Husic and Cicic 2009; Khoo and Conisbee 2008; Piacentini and
Mailer 2004).
Even though status consumers and consumers with a high need for uniqueness buy
luxury products for apparently opposite reasons, their basic motivation is the same;
the enhancement of self image (Husic and Cicic 2009). A paradox exists; status
consumers will purchase products with visible logos to conspicuously display status
and wealth whereas consumers’ with a need for uniqueness will also purchase luxury
brands but pay a higher amount for a hidden brand label (Husic and Cicic 2009).
According to extant literature this behaviour illuminates the present situation in
luxury apparel. On one side consumers wish to distinguish themselves while on the
other side there are those who imitate the ‘trend setters’ including their aspiration to
distinguish themselves.
Normative Influence
“Susceptibility to reference group influence (normative) directly relates to an
individual’s status consumption tendencies” (O'Cass and McEwen 2004, 34).
Conceptually this means certain products and brands are used to provide entry into
certain groups. It would appear that the need to identify with, or enhance one’s image
in the opinion of significant others operates closely with both status consumption and
conspicuous consumption. This finding is important as both the consumption for
status and uniqueness requires the impact of interpersonal influence (O'Cass and
McEwen 2004; Tian and McKenzie 2001). Symbolic consumption is employed not
only to create and maintain self but to distinguish a place in society (Wattanasuwan
2005) and cannot be achieved without the presence of others (O'Cass and McEwen
2004). Extant literature denotes the consumption of conspicuous goods is determined
by normative group influence (Clark, Zboja, and Goldsmith 2007; Knight and Kim
9
2007; O'Cass and McEwen 2004; Tian, Bearden, and Hunter 2001). “Individuals who
plan on using items publicly are more likely to be influenced by others so as to
decrease the risk of choosing the ‘wrong’ brand or product” (Blackwell, Miniard, and
Engel 2006, 527).
Clark, Zboja, and Goldsmith (2007) see group membership as a necessity along with
being psychologically satisfying. As consumers seldom operate in a vacuum,
reference groups become paramount to decisions on product and brand purchases.
People imitate group members in order to be accepted as group members themselves
(Eastman and Goldsmith 1999) but despite the influence of normative pressure many
consumers choose to intentionally go against the group and distinguish themselves.
The purchase of prestigious products and brands can alleviate the feelings of
similarity and help consumers to feel unique. Similarly, status consumers desire to be
elevated to a unique position within the group.
Scarcity/ Rarity Principle
Luxury products do not exist today as they did in the past, where only a very select
few could afford the high prices; they now operate in a paradox. Prices are high based
on the attribute of exclusivity whilst selling to everyone (Husic and Cicic 2009). In
order to appeal to consumers desire for uniqueness, marketers develop advertising
messages that employ the product-scarcity principle (Tian, Bearden, and Hunter
2001). The product-scarcity principle operates on the notion that the perceived
scarcity of the product enhances the desirability. The rarity principle operates on the
same premise. As defined by Phau and Prendergast (2000, 122) the rarity principle
suggests that “in order to maintain prestige, luxury brands must sustain high levels of
awareness and tightly controlled brand diffusion to enhance exclusivity”.
Irrelevant of monetary value, scarcity can increase the attractiveness of the product, as
it can add a sense of specialness to the individual’s self-concept. Products and brands
considered to be both scarce and rare are particularly desirable to consumers who are
high in need for uniqueness. The possession of scarce products is also fuelled by the
desire for status, having rare possessions can also be a marker of one’s higher social
standing, one of the elite (Snyder 1992). According to Snyder (1992) as children we
are taught that scarce objects offer more intrinsic value than plentiful ones denoting a
10
sense of uniqueness and the status afforded to the product. Extant literature shows
luxury consumers’ want to be different no matter the price, so they turn to products to
which others have limited access (Husic and Cicic 2009).
Luxury consumption is fuelled on the notion of scarcity. Seemingly luxury apparel is
inhibited by consumers’ ability to pay high prices, meaning fewer consumers can
afford the high price tags thus limiting the perceived scope of distribution and
purchase. As stated in Vuitton bags the affluent customers: How luxury goods
companies woo the wealthy (2005) why would consumers want to spend thousands of
dollars on a one of a kind designer item if it’s perceived to be a mass commodity?
This alludes to the principle of the more you succeed in selling the less exclusive your
product becomes, leading luxury brands to walk the fine line between mass market
appeal and exclusivity and prestige.
Consumers’ Brand Perceptions and Purchase Intentions
Increasingly brands are seen as important in creating identity, a sense of achievement
and identification for consumers. They have become “part of a new social protocol
where your identity and self worth are determined by the visible brands on your body”
(Husic and Cicic 2009, 3). According to Belk (1988) the purchase of objects offers
consumers a means of investing in self; therefore “brands strive to elicit strong,
positive relationships with their target consumers” (Knight and Kim 2007, 272).
Consumers’ consider many aspects of the brand when making a purchase including
evaluating if the brand satisfies their emotional needs (Kumar, Kim, and Pelton 2009).
According to Keller (2008) more and more companies are attempting to tap into
consumer emotions with their brands. Previous research found emotional response
plays a key role in determining purchase intention and is twice as likely to account for
purchase intention than cognition (Knight and Kim 2007). This has lead researchers to
recognise that consumers respond to brands in two ways; cognitively and emotionally
during the decision making process (Knight and Kim 2007; Babin and Babin 2001).
Consumers’ who feel good and are pleased about the purchase of a brand will
according to Kumar, Kim, and Pelton (2009) purchase and even re-purchase the brand
even when given alternative options.
Knight and Kim (2007), who surveyed Japanese Generation Y consumers, found
emotional value has a significant impact on purchase intention as did Babin and Babin
11
(2001) who surveyed American consumers. Consumers perceived emotional value
refers to their affective reactions to a brand, this is especially true for fashion because
a preoccupation with appearance and socially consumed goods is directly linked to the
personality of consumers (Knight and Kim 2007; Bertrandias and Goldsmith 2006).
As a product category, fashion induces a high level of involvement and interest due to
its symbolic and hedonic nature (Kumar, Kim, and Pelton 2009) exposing consumers
to others judgement making it both a socially and emotionally risky product
(Bertrandias and Goldsmith 2006). As outlined by Park, Rabolt, and Jeon (2008)
young Korean consumers consider global luxury brands as status-oriented
possessions. It is therefore assumed that this perception reinforces the purchase
intentions of luxury brands for status seeking consumers.
According to Hoyer and Brown (1990) as outlined by Knight and Kim (2007, 273)
consumers have a variety of different attitudes towards brands; however perceived
quality is the most important attitude in terms of purchase intention particularly for
unfamiliar brands. Knight and Kim’s (2007) results support this finding adding yet
another dimension creative choice, which they found had a positive effect on
perceived quality, implying that brands with a superior image play an important role
in expressing uniqueness and individuality and ultimately impact purchase intention.
This coincides with research by O'Cass and Choy (2008) who found a relationship
exists between brand status and brand attitude.
A multitude of factors including self-concept, need for uniqueness and the level of
clothing interest can influence brand judgements. This proposed study is designed to
determine the factors influencing Australian consumers purchase intentions toward a
luxury apparel brand (Kumar, Kim, and Pelton 2009).
GAPS IN THE LITERATURE AND RESEARCH PROPOSITIONS
Building on the preceding directions, the primary objective is to assess how status and
non-status consumers’ attitudes in relation to their need for unique luxury apparel
products and brands may affect their purchase intentions, as shown in figure 1. This
helps to highlight attitudinal and behavioural variables that marketers should consider
when they introduce or market luxury fashion apparel. This research will allow
marketers to achieve a better understanding of how consumers perceive and evaluate
12
high-end luxury apparel brands. The research builds on prior research by Knight and
Kim (2007) and Ryan (2008) and leads to the following research objectives:
To determine whether consumers’ need for uniqueness affects and influences
brand judgements and emotional value of a luxury brands ready to wear range.
To determine whether status consumption affects and influences brand
judgements and emotional value of a luxury brands ready to wear range.
To determine whether brand judgements influence purchase intentions of a
luxury brands ready to wear range.
To determine whether emotional value influences purchase intentions of a
luxury brands ready to wear range.
Figure 1
Model diagrammatically depicting the proposed relationships between consumers’
need for uniqueness, status consumption and purchase intentions.
H5a
H1a
Consumers’
Need for
Uniqueness
Brand
Judgements
H4a
H1b
H3
Purchase
Intentions
H2a
H4b
Status
Consumption
H2b
Emotional Value
H5b
Prior research has concluded that there is a high degree of correlation with brand
responses (attitude toward the brand) and purchase intentions (behavioural intentions)
(Knight and Kim 2007). Research also indicates purchase intentions are a positive
13
consequence of emotional value, in relation to both brand responses and indirectly for
consumers’ need for uniqueness and status consumption (Lee et al. 2008; Knight and
Kim 2007). Therefore, when consumers believe that their actions will have the desired
consequences, they have the added incentive to engage in those actions. In this study,
the relationships between purchase intention and brand judgements are examined, in
relation to the theory of planned behaviour. Leading to the following propositions:
P1: Consumers’ need for uniqueness and status consumption is positively related to
brand judgements.
P2: Consumers’ need for uniqueness and status consumption is positively related to
emotional value.
P3: Brand judgements’ are positively related to emotional value.
P4a: Consumers’ perception of judgements of a brand will influence purchase
intentions.
P4b: Consumers’ brand perceptions of emotional value will influence purchase
intentions
P5: Consumers’ need for uniqueness and status consumption will influence
purchase intentions.
All propositions that have been developed to this point only test and measure casual
relationships. It is not certain if any mediating effects are present within the
constructs, therefore, building on the literature the following mediations are proposed:
P6: Emotional value and brand judgements have a mediating effect between
consumers’ need for uniqueness and purchase intentions.
P8: Emotional value has a mediating effect between brand judgements and purchase
intentions.
P9: Emotional value and brand judgements have a mediating effect between status
consumption and purchase intentions.
Concluding Comments
A review of past literature has highlighted certain key areas that have either not been
studied before or have been studied in a limited capacity which serve to make this
study more unique and meaningful and an important contribution to the current
literature.
14
The study extends the application of consumers’ need for uniqueness and status
consumption into the context of mass customisation using a luxury apparel brand.
This allows the study to extend from areas regarding branded fashion apparel that are
conceptually the same as other brands in the same category to branded fashion apparel
that utilises a one off customisation approach. Since material goods have been
identified as a good form of demonstrating differentiation, consumers’ need for
uniqueness has slowly gained popularity as a topic in the marketing discipline. The
consumption patterns of consumers’ with varying degrees of uniqueness has been
widely studied and applied to a number of consumer goods with the exclusion of
luxury apparel, in particular the mass customisation of luxury apparel. The results of
this study will enable brands to see if the luxury end of the range effectively targets
consumers with either a need for uniqueness or a status consumption need.
Previous studies that examine the effect of uniqueness and status on the consumption
of fashion products have utilised the generic use of fashion clothing rather than a
particular brand or product (Park, Kim, and Forney 2006; Amaldoss and Jain 2005;
Chao and Schor 1998). The use of a particular brand or product might increase the
involvement and the reliability of the study and provide a more robust study of this
avenue of consumption.
The study of uniqueness and status in relation to luxury goods has been examined, but
not in a context where they are in direct relation to each other. Since uniqueness is
identified as a component of status this calls for more research into the effects
consumers’ need for uniqueness has on luxury apparel brands and how this compares
to that of status seeking consumers. This represents a gap in the research relating to
these prevalent consumer behaviours and will be consequently filled this study.
Despite the growing importance of Generation Y consumers’ who according to Khoo
and Conisbee (2008) are set to dominate retail trade in the next five years, limited
research has been conducted using an Australian Generation Y sample in regards to
their attitudes towards uniqueness and luxury brands. Research by Phau and Cheong
(2009) show consumers between the ages of 30 – 50 years have been the prime
market for luxury goods. The importance of adult consumers has been explored in
15
depth, but there has been less attention given to the emergence of symbolic
consumption in young people. Studies that have been conducted with a Generation Y
sample have been conducted throughout Asia and the US (Kumar, Kim, and Pelton
2009; Lee et al. 2008; O'Cass and Choy 2008; Park, Rabolt, and Jeon 2008; Ruvio,
Shoham, and Brencic 2008; Knight and Kim 2007) allowing a basis for comparison
but nevertheless a lack of cross cultural studies have been conducted on this
demographic.
16
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