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Responsible Gambling, Customer Support & Security
Everyone is encouraged to play responsibly at TradaSpiele. Providing the positive online gambling experience with TradaSpiele is one of the management's missions.
There is a self-assessment test that players can take in order to understand better if gambling is affecting their everyday life. Also, there are a number of other options that the operator made available in order to help players gamble responsibly: Deposit Limits, Time out period, Self-exclusion, Reality check, 24hrs break...
The self-exclusion request can be made by contacting the casino staff via live chat. The players can request to restrict their access for the period of 6 months, 1 year, 2 years or 5 years, from all websites that are operated by the same company or from TradaSpiele only.
The management is committed to "CARE - Customers Are Really Everything!" philosophy as well. The customer service department is available 7 days a week from 08:00 CET to 00:00 CET. Their team of specialists can be contacted by e-mail or live chat.
For the document verification purposes, the casino made available a document uploader feature which actually does help a lot and makes the procedure quite simple. The Frequently Asked Questions page provides answers to some more general gambling questions that players might have.
The TradaSpiele online casino uses the latest 128-bit Secure Socket Layer (SSL) encryption technology to secure the safe transmitting of financial and personal data over the Internet. The operator is using a secure server which is protected by the latest firewall for storing data.
Terms and Conditions, Banking
It’s always a smart gambling decision to dedicate a bit of time to get familiar with the Terms and Conditions page.
Some of the rules that caught our attention are:
- The operator reserves the right to refuse to open any account at their sole discretion, and to limit or refuse any stake
- The first deposit made to an account will initiate the verification process. All withdrawal requests amounting more than $2,300 will trigger additional KYC procedures
- All deposits to an account have to be made from a single payment source that belongs to a registered player
- The casino may charge an administrative fee for both withdrawals and deposits
- A BuyWin fee is charged on all bets placed by German players, with rounding up the euro cents
- Deposits made via certain e-wallets may have a lower maximum stake
- At least one deposit is required before making a withdrawal request
- The monthly cash-out limit is on the lower side for players that are not high on the loyalty ladder
Banking methods are user-friendly and secure. Players can chose to use either debit or credit cards for casino transactions, or some of the popular e-wallets.
Banking options at TradaSpiele
Slots
The slot library goes beyond our expectations: Book of Dead, Book of Bulls, Starburst, Gonzo's Quest, Rich Wilde And The Book Of Dead, Elven Gold, Piggy Payout, Reef Raider, Agent Of Hearts, El Paso Gold, Reel King, Grim Muerto, Agent of Hearts, Big Buffalo Megaways, Hyper Strike, Shamrock Holmes Megaways, Rome The Golden Age, Aloha Christmas, Frozen Gems, Moon Princess, Reel King, Raging Rhino, 88 Fortunes, Aztec Gold, Twin Spin, Forgotten Island, Divine Fortune, Cops and Robbers, Atlantis, Extra Chilli, Gonzo’s Quest, Book of Gems, Sticky Sevens, Break Da Bank Again, Rainbow Riches, Dragon’s Fire, Dead or Alive, Wolf Gold, Viking Smash, Fire Joker, Thunderstruck Wild Lightning, Hotel Yeti Way, Pack and Cash, Western Gold, Fruit Shop, Dazzle Me, Vegas Night Life, Immortal Romance, Cluster Pays, Scroll of Dead, Reactoonz, Crystal Strike, Prosperity Palace, and hundreds of games more...
Comp Point Program
A loyalty program scheme at TradaSpiele offers membership benefits of the seven-tier Exclusive Club.
The players receive loyalty points that can be converted into bonuses when they move up the loyalty program ladder. The loyalty statuses are: New Member, Bronze, Silver, Gold, Platinum, Premium and Prestigious.
The Exclusive Club includes many special bonus offers and gifts. Each loyalty status has its own conversion rate, which indicates how many points the players need to collect before you can convert them into bonus money.
- The operator reserves the right to suspend the purchase or exchange of loyalty points at any time without prior notice to the players
- A suspected abuse of the loyalty program can make the player lose his loyalty status and his accumulated loyalty points and his account can be closed at the casino's sole discretion
- Loyalty points should be exchanged within a period of 3 months
Countries not supported
TradaSpiele does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alberta, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Arizona, Arkansas, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Columbia, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, Florida, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kansas, Kazakhstan, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Louisiana, Luxembourg, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Malta, Manitoba, Marshall Islands, Martinique, Maryland, Massachusetts, Mauritania, Mauritius, Mayotte, Mexico, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Netherlands Antilles, Nevada, New Brunswick, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, New Zealand, Newfoundland and Labrador, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Northwest Territories, Norway, Nova Scotia, Nunavut, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Pennsylvania, Peru, Philippines, Pitcairn, Poland, Portugal, Prince Edward Island, Puerto Rico, Qatar, Quebec, Reunion, Rhode Island, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saskatchewan, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Yugoslavia, Yukon Territory, Zambia and Zimbabwe.
Wizard Endorsement Status
TradaSpiele has not earned endorsement from the Wizard of Odds.
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