Business Phone System for SA Businesses
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What United Offers You
We want you to be satisfied with your purchase, if you are not completely happy, you can return the product to us and we will either repair/replace or credit your account, subject to the terms below.
To ensure your request is processed as soon as possible, you are responsible for the following:
- Package your items securely and safely for protection during transit
- Include all accessories and parts that were sold with the product
Failure to adhere to these requirements could delay the processing of your refund request or result in the decline altogether.
Should you change your mind about your order, you can return it to us provided that:
- You request a return within 7 days of receiving your order (after 7 days you may only return a product if it is defective)
- It is undamaged and unused with the original packaging
- It is not missing any accessories or parts
- You pay a courier fee of R150.00
If a product is not what you ordered or not as described on the website, you can return it to us at no charge provided that:
- You request a return with 7 days of receiving your order (after 7 days you may only return a product if its defective)
- It is undamaged and unused with the original packaging
- It is not missing any accessories or parts
If you received a damaged product, you need to notify us within 7 days upon receipt of delivery. You can return the product to us at no charge and, if stock is available, we will replace the product immediately. Should your product no longer be in stock we will credit your account.
A defect is material imperfection in the manufacture of a product or any characteristic of a product that makes it less acceptable than one would reasonably be entitled to expect. The following will NOT be regarded as defects and will not entitle you to a return:
- faults resulting from normal wear and tear;
- damage arising from negligence, user abuse or incorrect usage of the product;
- damage arising from electrical surges or sea air corrosion;
- damage arising from a failure to adequately care for the product;
- damage arising from unauthorized alterations to the product;
- where the specifications of a product, although accurately described on the Website and generally fit for its intended purpose, do not suit you.
We service the following locations in South Africa
Western Cape: Cape Town, Belville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Bloubergstrand, Durbanville, Melkbosstrand.
Eastern Cape: Port Elizabeth, Knysna, East London, George.
Kwa-Zulu Natal: Durban, Pinetown, Ladysmith, Newcastle, Ballito, Port Shepstone, Pietermaritzburg, Umhlanga, Westville, Hillcrest, Amanzimtoti.
Gauteng: Johannesburg, Vereeniging/Vaal, Sandton, Midrand, Pretoria, Centurion, Randburg, Roodepoort, Germiston, Alberton, Edenvale, Menlo Park.
Free State: Bloemfontein, Welkom, Bethlehem.
Mpumalanga: Witbank, Nelspruit.
Northern Cape: De Aar, Kimberley, Repra (Upington Area).
North West: Klerksdorp, Mafikeng.
Limpopo: Phalaborwa, Polokwane/Pietersburg.
Outside South Africa: Botswana, Zimbabwe, Swaziland, Namibia, Mozambique.
“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”
Spear Properties
Head Office
19 Trinity Close
Cambridge Commercial Park
Paulshof
Sandton
Tel: 086 001 8500
Email: info@unitedtelecoms.net
6 Edison Way
Century City
Cape Town
Tel: 086 001 8500
Email: info@unitedtelecoms.net
12 Sookhai Place
Derby Downs Office Park
Westville
Tel: 086 001 8500
Email: info@unitedtelecoms.net
