Ents24 Reviews

13,474  •  Excellent
TrustScore 4.5 out of 5

4.6

In the Event ticket seller category

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Reviews4.6

13,474 total

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Rated 1 out of 5 stars

My card details have been compromised…

My card details have been compromised through trying to transaction with this company
I tried to buy tickets through the site this morning. The site asked me to sign up for an account and enter credit card details for storage as part of that process. After doing so, I then got an email with an invoice and charge from a company called Allgobeauty. Which means I've had to cancel my credit card as the card details have been compromised, with a company I was not transacting with through ents24 website. Be careful!

Date of experience: 27 December 2024

Reply from Ents24

Thank you for your review and we’re sorry to hear that you had problems.

We’re confident that your card details were not compromised while you were using the Ents24 website. We don’t ask you to set up an account or give your card details in advance.

Before entering your card details always click on the padlock icon in your browser’s search bar to check that you’re on the website that you expect. If you look in your browsing history you will be able to check which site you were using this morning.

If you have any questions, we can be contacted 7 days a at help@ents24.com

Rated 4 out of 5 stars

Not quite 5 stars

I've been using this site to book and search for tickets for gigs, comedy and theatre shows for about a year. I like that you can also search for a show in a specific area of the country.

The booking process is easy and usually once payment has been made I have received my tickets straight away.

What I like about this site is it gives suggestions on accommodation local to the show, which is handy if you are looking to stay somewhere overnight or for a few nights. It also shows you information about the venue, so you can view the seating plan or additional numbers if you have accessibility questions before booking.

What isn't great about the site is when you are scrolling and click on an artist and come out of that search, it's takes you back to the beginning, which is very annoying.

Date of experience: 20 December 2024

Rated 5 out of 5 stars

Straightforward ticketing

Straightforward ticketing! I know what I want and all I want is to get my tickets. Thankfully Ents24 don’t complicate things but just do things properly.

Date of experience: 20 December 2024

Rated 5 out of 5 stars

Happy

Always very easy and clear to book tickets even for me as I’m of that age.

Date of experience: 18 December 2024

Rated 5 out of 5 stars

We saw John on the Queen Anne 14/12/24

We saw John on the Queen Anne 14/12/24. He had the audience in stitches. I had tears rolling down my face for an hour. The comedy was clean, original and fast.
I am at a loss why he isn't a household name

Date of experience: 14 December 2024

Rated 5 out of 5 stars

Happy customer service

Had trouble getting our tickets with the email we had and had good customer service trying to sort it out and done it for us with less stress

Date of experience: 14 December 2024