1,061 total
Great company. Very trusting and quick response when u need.highly recommend
Date of experience: 17 December 2024
Reply from Whisky.Auction
Good morning Kursat. Thank you very much for your excellent review of Whisky.Auction. It's great to hear about your positive experience with our service. All the best, The Whisky.Auction Team
Never done an auction before but their guidelines and information made it freaky simple to understand and follow, The delivery and packaging was the best I have ever seen.
Well done and thank you.
Date of experience: 11 December 2024
Reply from Whisky.Auction
Good morning Mr Harrison. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Really impressed with the whole service. Everyone that I’ve had contact with has been super helpful and the communication has been excellent. I would highly recommend using this service if you have some spare bottles laying around!
Date of experience: 10 December 2024
Reply from Whisky.Auction
Good morning Adam. Thank you so much for your great review. We're really pleased that you have been happy with the Whisky.Auction service. All the best, The Whisky.Auction Team
at whisky auction you get big chose and price are good when biding and customer service are all ways good to you delivery comes on time and packaging is well done thankyou
Date of experience: 16 December 2024
Reply from Whisky.Auction
Good morning Dipen. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
My items were despatched very quickly in very good boxes.
Communication was quick and queries answered very promptly.
A good auction site for both buying and selling
Date of experience: 29 November 2024
Reply from Whisky.Auction
Good morning Mr Phillips. Thank you for taking the time to review Whisky.Auction and for such great feedback. We're really pleased you're happy with our service. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Great web based auction site. Very clear and easy to join and operate. Just sold bottle of Bourbon on the 3rd December and money in my account on the 9th. Only regret is I don't have another one to sell. Thanks to all at Whisky.auction.
Date of experience: 09 December 2024
Reply from Whisky.Auction
Good morning. Thank you for taking the time to review Whisky.Auction and for your great feedback. We're really pleased you've enjoyed using our platform. All the best, The Whisky.Auction Team
Overall, very good but a couple of ideas as minibottle collector:
Lots have a large number of items, specially when are jugs or decantarse
Only two auctions per year looks not appropriate. Might be three or four much better.
Date of experience: 30 October 2024
Reply from Whisky.Auction
Good morning Luis. Thank you very much for your feedback and your suggestion for our miniature auction which will be passed to our director. All the best, The Whisky.Auction Team
Easy from start to finish even for a technophobe , and packaging make bottles almost indestructible
Date of experience: 15 December 2024
Reply from Whisky.Auction
Good evening Mr Dench. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Great auctions, plenty of variety
But…
Buyers commission too high
£5 bid increment starts too soon
Date of experience: 13 December 2024
Reply from Whisky.Auction
Thank you for your feedback and we're delighted to hear that you appreciate the variety and quality of our auctions.
Regarding the buyer's commission, we understand it can feel high, and we’re always reviewing our fees to ensure they remain competitive while supporting the level of service we offer. Your point about the £5 bid increment is also valuable, and we will take it into consideration as we refine our bidding structure to make the process fair and accessible for all our participants.
All the best, The Whisky.Auction Team
Auction process worked well. Slight problem with the delivery in the sense that DHL tried to deliver before notifying a time. Had they notified in advance, it would have been easy to specify an alternative delivery time when someone would be in to avoid a wasted trip, but in any case they delivered again the next day. Of course delivery problems cannot be attributed directly to Whisky.Auction
Date of experience: 18 October 2024
Reply from Whisky.Auction
Good afternoon Steve. Thank you for taking the time to review Whisky.Auction and for your useful feedback on our delivery partner. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Thanks to Whiskey Auction for selling my unwanted whiskey. From the start (signing up online), there were easy-to-follow instructions and seamless service. The process took about a month (including listing items, the auction preview and the auction), but I expected it all to take longer. I am delighted with the results.
Date of experience: 11 November 2024
Reply from Whisky.Auction
Good afternoon Sharon. Thank you very much for such a lovely review. We're so pleased to hear that you've enjoyed selling with Whisky.Auction. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Fast and efficient service, with a well packed parcel, as always.
Date of experience: 15 December 2024
Reply from Whisky.Auction
Good evening. Thank you for taking the time to leave us a review. All the best, The Whisky.Auction Team
Whiskey.auction themselves were great.
Their shippers - Parcel Force - failed to deliver twice; then, when specifically given to them by whiskey.auction after the return to them, on a Friday for delivery on Monday, instead delivered on the Saturday when, very fortunately, someone was there to accept it.
Date of experience: 09 December 2024
Reply from Whisky.Auction
Good morning Mr Cobbett. Thank you for taking the time to review Whisky.Auction and for your valued feedback. We apologise for your issues with Parcelforce but we're also really pleased you've been happy with our auction service. All the best, The Whisky.Auction Team
Still not receive the bottles yet. If possible, do not use DHL, other sites use Fedex and we have never encounter issues with Fedex. Really disappointing.
Date of experience: 15 December 2024
Reply from Whisky.Auction
Good morning Henry. Thank you for taking the time to leave us a review and we do apologise for the confusion regarding your delivery. As confirmed in our emails, your parcel was sent by Parcelforce to the UK address on your account and delivered to a safe space, in this case a neighbour. We do not work with DHL for these orders so this must be an order from another company. Do let us know if you have any further questions. You can always get hold of our customer services team at info@whisky.auction. All the best, The Whisky.Auction Team
When dealing with W.A, they have a great website and everything is very clear. Their packaging and delivery service is outstanding and their telephone response first class,
The only concern is their insistence that for any sales one must give a National Insurance Number and any tax ID, AFTER the sal has been made or they will not release th funds, Such demnds shoud be informed before items are entered,
Date of experience: 02 December 2024
Reply from Whisky.Auction
Good afternoon Mr Williams.
Thank you for taking the time to leave us a review. We're really pleased to hear that you're happy with our delivery and customer service.
We do apologise for the confusion regarding tax identification. I've checked with the team and the reason you missed the tax information request is because you have not been completing packing slips before submitting your bottles for auction. Please do take a look at the first page of our packing slip form which requests you details and also provides a link to full information on the new requirement - https://whisky.auction/seller/sell
Please do let us know if you have any questions at all on this.
All the best, The Whisky.Auction Team
The auction was seemless.
I had a problem with the condition of the item versus the photos on the auction but to their credit it was dealt with very professionally and with no drama, which speaks volumes about the credibility and confidence dealing with Whiskey Auctions…5*
Date of experience: 14 November 2024
Reply from Whisky.Auction
Good morning Mr Robertson. Thank you for taking the time to leave us a review, and for your great feedback. We're glad you were happy with our service once we'd discussed your issue. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
I’ve sold through Whisky Auction, but this is my first time buying. Like the selling experiance I’ve had in the past, purchasing a bottle was simple. They are very clear on fee’s you will incur, this allows you put in a maximum bid know what your final cost will be if it was to reach your highest bid.
Once I’d paid it only took a few days before my bottle was safely delivered, well packed and exactly what was shown on the site.
Date of experience: 16 October 2024
Reply from Whisky.Auction
Good afternoon Perry. Thank you very much for taking the time to review Whisky.Auction. It's great to hear you've enjoyed your buying experience with us as much as selling. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Easy to use packaging very good and secure will be using again 🥃🥃👍
Date of experience: 13 December 2024
Reply from Whisky.Auction
Good evening Alan. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
First time bidder,I found the process straightforward, quick dispatch and good communication.
Date of experience: 12 December 2024
Reply from Whisky.Auction
Good afternoon Mr Fraser. Thank you for taking the time to review Whisky.Auction and for your great feedback. We hope to work more with you in 2025. All the best, The Whisky.Auction Team
5-star efficiency at every stage. Consistently prompt, personal, informed responses. Estimated proceeds at lower end of YOUR expectations comfortably exceeded MY hopes! Then you went better than your estimates.
Outstanding service administratively. Awesome software. Easy to use and follow. Meteoric reporting of outcomes. Prompt payment.
I am glad you haven't asked me how you could improve...that would be a challenge...
Overall: very well done. Many thanks. I'll be back.
Date of experience: 24 July 2024
Reply from Whisky.Auction
Good morning John. Thank you very much for your review. You've made our day which such great feedback which has been shared with each of our hardworking team members. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team