Opt in, Opt out: automatically collect and process opt in and opt out text message responses
Automated Responses to Recipient Input: Give different sets of survey questions based on recipient reply
Unlimited Questions: Create surveys with as many questions as you want
Trigger Follow Up Questions: Specify recipient responses that trigger automated follow up questions
Visual Response Collection: Allows recipient to send response back and display response in the status column
Send Personalized Texts: With personalized text messages greeting users, you'll get more participants for your survey
Automatically Process Replies: Save replies into the built-in CRM to be viewed later
Automatic retries: If a text message survey doesn't get answered, the software can automatically retry the phone number for a specified number of times
Multi-level Surveys: Create surveys with multiple levels and branches
Quick Yes/No Surveys: Surveys can be as simple as a quick yes/no survey, which can be deployed in minutes
Built In Calendar: Send surveys automatically at specified dates and times. Great for political polling and customer satisfaction surveys!
Multiple campaigns: run separate, simultaneous survey campaigns at the same time
PC Friendly: Works on any Windows based desktop or laptop computers.
Ease of Use: Send bulk text messages with a single click
GUI: Easy-to-use Graphical User (GUI) Interface for IVR design
Multiple sim cards: use multiple sim cards during campaigns to get your survey out faster and send simultaneous surveys
Unlimited: Allows unlimited campaigns, contact lists, and phone numbers
User Interface: Easy-to-use spreadsheet user interface for viewing responses
Flexible: Works with your own text messaging plan (must be GSM-based carrier)
Scalable: Unlimited channel/line scalability so you can dial thousands at the same time
Deployment: Single-click IVR application deployment
Survey Analytics: Voicent's text/sms survey software comes with instant reports and analytics
Instant Reports: Results of text/SMS surveys are generated instantly and automatically during the campaigns
Real Time Statistics: View percentages and statistics of what your survey takers reply
Live Responses: See responses live, and view responses as soon as they respond
Save Reports: Save the automatically generated reports for later viewing and campaign analyzation
Survey Reports: Report real-time survey status with time stamps
CRM Integration: You can integrate the Voicent solution with SugarCRM, ZohoCRM, and more
Contact List: Comes with contact list import and export options
Email Integration: Built-in support for email server integration
Contact List: Contact list database sharing among computers
Communication Tools: Fully integrated with Voicent predictive dialer, auto dialer, and IVR applications
Built-in support: Built-in support for HTTP protocol for website integration
Built-in support: Built-in support for relational database access and management
Remote Access: Remote access, works on the server computer or remote computer
Built-in support: Built-in support for launching any external programs and getting back execution results
Remote Access: Remote Access to IVR application from any computer
Built-in support: Built-in support for Java programs and libraries
Remote Access: Remote deployment for IVR applications
Developer feature: Command line interface
Integration: Built-in support for email server integration
Message Customization: Built-in Message Designer for message customization
Integration: IVR fully integrated with BroadcastBySMS for outbound IVR applications
Web Integration: Built-in support for HTTP protocol for website integration
Integration: Fully integrated with Auto Reminder for outbound IVR applications