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RECOG cloud app - Google Workspace Admin Help
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RECOG cloud app

Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.

Use SAML to set up SSO for RECOG

Expand all  |  Collapse all

You must be signed in as a super administrator for this task.

Step 1: Set up Google as a SAML identity provider
  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click Add appand thenSearch for apps.
  3. For Enter app name, enter RECOG.
  4. In the search results, point to RECOG (SAML) and click Select.
  5. In the Google Identity Provider details window, for Option 2: Copy the SSO URL, Entity ID, and certificate:
    1. Next to SSO URL, click Copy  and save the URL.
    2. Next to Entity ID, click Copy  and save the ID.
    3. Next to Certificate, click Download  and save the certificate.
      You need these details to complete the setup in RECOG.
  6. Leave the Google Admin console open. You'll continue with the configuration in the Admin console after the setup steps in the app.
Step 2: Set up RECOG as a SAML 2.0 service provider
  1. Send an email to RECOG Support (dev@5smile.com) and ask them to turn on SSO for your organization.
  2. Include the SSO URL and entity ID that you copied in Step 1.
  3. Attach the certificate that you downloaded in Step 1.
  4. Ask for your organization’s subdomain, which you need to finish configuring SSO in the Admin console in Step 3.
Step 3: Finish SSO configuration in Admin console
  1. Return to the Admin console browser tab.
  2. On the Google Identity Provider details page, click Continue.
  3. On the Service provider details page, for ACS URL and Entity ID, replace {subdomain} with your RECOG subdomain.
  4. Click Continue.
  5. (Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mapping window:
    1. Click Add Mapping.
    2. Click Select fieldand thenselect a Google directory attribute.
    3. For App attributes, enter the corresponding app attribute.
  6. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the corresponding groups attribute name of the service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

  7. Click Finish.
Step 4: Turn on app for users

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click RECOG.
  3. Click User access.
  4. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  5. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Learn more about organizational structure.
  6. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
  7. Ensure that your RECOG user account email domains match the primary domain of your organization’s managed Google Account. 
Step 5: Verify that SSO is working

RECOG only supports identity provider-initiated SSO. You can’t use SSO if you sign in directly to RECOG.

Verify identity provider-initiated SSO

  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click RECOG.
  3. In the RECOG section, click Test SAML login.

    The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages.

Step 6: Set up user provisioning

As a super administrator, you can automatically provision users in the app. For details, go to Configure RECOG user provisioning.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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