Digital social innovation (DSI) involves the use of digital technologies in the development and implementation of innovative products, services, processes and business models that seek to improve the well-being and agency of socially disadvantaged groups or address social problems related to marginality, inequality and social exclusion (Qureshi, Pan, & Zheng, 2017; Shalini et al., 2021). Information Systems Frontiers, 22 (11), 1-21. https://doi. org/10.1007/s10796-020-09991-6 153 Parthiban, R., Qureshi, I., Bandyopadhyay, S., & Jaikumar, S.(2021). < td> Social inclusion/exclusion (Diaz Andrade & Doolin, 2016; Iivari et al., 2018; Riaz & Qureshi, 2017); social inequality (Qureshi et al., 2018; Zheng & Walsham, 2008, 2021) < tr> < td> Embedded agency of DSIrs < td> How are DSIrs able to engage with local institutions yet bring change in these very same institutions? 151 Pandey, M., Bhati, M., Shukla, DM, & Qureshi, I.(2021). 152 Parthiban, R., Qureshi, I., Bandyopadhyay, S., Bhatt, B., & Jaikumar, S.(2020).[Extracted from the article]

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