Non-judgmental Interfaces: A New Design Space for Personal Informatics
R Toebosch, A Berger, C Lallemand - Companion Publication of the …, 2024 - dl.acm.org
R Toebosch, A Berger, C Lallemand
Companion Publication of the 2024 ACM Designing Interactive Systems Conference, 2024•dl.acm.orgPersonal Informatics (PI) systems like self-trackers implicitly or explicitly judge user
behaviour based on the data they collect. In a behaviour change context, this may help
individuals recognise corrective actions to take. However, these value judgments are
unnecessary or harmful in some situations, for instance when (a) the user does not use the
self-tracker with an intent to change,(b) the user needs to reflect more deeply on their data to
achieve their desired change, or (c) the user's behaviour or intended use case is non …
behaviour based on the data they collect. In a behaviour change context, this may help
individuals recognise corrective actions to take. However, these value judgments are
unnecessary or harmful in some situations, for instance when (a) the user does not use the
self-tracker with an intent to change,(b) the user needs to reflect more deeply on their data to
achieve their desired change, or (c) the user's behaviour or intended use case is non …
Personal Informatics (PI) systems like self-trackers implicitly or explicitly judge user behaviour based on the data they collect. In a behaviour change context, this may help individuals recognise corrective actions to take. However, these value judgments are unnecessary or harmful in some situations, for instance when (a) the user does not use the self-tracker with an intent to change, (b) the user needs to reflect more deeply on their data to achieve their desired change, or (c) the user’s behaviour or intended use case is non-normative. In this provocation, we aim to challenge the normative status quo by offering reflections on alternative, "non-judgmental" ways to represent self-tracking systems interfaces. We present three design concepts to support these reflections. We discuss what makes PI systems judgmental by detangling the elements embedding judgment, and the relations between judgmental and normative. Is it even possible to remove all value judgments from PI systems after all?
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