Now let's do it in practice: user experience evaluation methods in product development
K Väänänen-Vainio-Mattila, V Roto… - CHI'08 extended …, 2008 - dl.acm.org
CHI'08 extended abstracts on Human factors in computing systems, 2008•dl.acm.org
As the selection of products and services becomes profuse in the technology market, it is
often the delighting user experience (UX) that differentiates a successful product from the
competitors. Product development is no longer about implementing features and testing their
usability, but understanding users' daily lives and evaluating if a product resonates with the
in-depth user needs. Although UX is a widely adopted term in industry, the tools for
evaluating UX in product development are still inadequate. Based on industrial case studies …
often the delighting user experience (UX) that differentiates a successful product from the
competitors. Product development is no longer about implementing features and testing their
usability, but understanding users' daily lives and evaluating if a product resonates with the
in-depth user needs. Although UX is a widely adopted term in industry, the tools for
evaluating UX in product development are still inadequate. Based on industrial case studies …
As the selection of products and services becomes profuse in the technology market, it is often the delighting user experience (UX) that differentiates a successful product from the competitors. Product development is no longer about implementing features and testing their usability, but understanding users' daily lives and evaluating if a product resonates with the in-depth user needs. Although UX is a widely adopted term in industry, the tools for evaluating UX in product development are still inadequate. Based on industrial case studies and the latest research on UX evaluation, this workshop forms a model for aligning the used UX evaluation methods to product development processes. The results can be used to advance the state of "putting UX evaluation into practice".