Manual dexterity-a user-oriented approach to creating computer documentation.
P Wright - Proceedings of the SIGCHI Conference on Human …, 1983 - dl.acm.org
P Wright
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 1983•dl.acm.orgThis paper will not advocate list of firm recommendations about document design because it
is recognised that design decisions will vary with many factors. Instead, the present
discussion will emphasize that when making these decisions it is necessary for designers to
take account of how readers will use the information provided. In order to help them do this,
a simple framework is proposed which outlines the rudiments of how people interact with
technical documents. The advantages of this framework will be illustrated by using it to …
is recognised that design decisions will vary with many factors. Instead, the present
discussion will emphasize that when making these decisions it is necessary for designers to
take account of how readers will use the information provided. In order to help them do this,
a simple framework is proposed which outlines the rudiments of how people interact with
technical documents. The advantages of this framework will be illustrated by using it to …
This paper will not advocate list of firm recommendations about document design because it is recognised that design decisions will vary with many factors. Instead, the present discussion will emphasize that when making these decisions it is necessary for designers to take account of how readers will use the information provided. In order to help them do this, a simple framework is proposed which outlines the rudiments of how people interact with technical documents.
The advantages of this framework will be illustrated by using it to motivate design decisions at two decision levels. At a “macro” level the document designer must make broad decisions about the contents and format of the manual. At a “micro” level the designer must select particular combinations of linguistic, graphic and typographic options which will help readers locate, understand and implement the information given in the manual.