[PDF][PDF] Information quality issues in telco database marketing campaigns.
GP Papamichail, IP Antoniadis - ECIS, 2003 - Citeseer
GP Papamichail, IP Antoniadis
ECIS, 2003•CiteseerThis paper discusses information quality issues concerning consumer data assimilated by
telecommunication companies (telcos) in regional and global ventures. First, it describes
various problematic and evolving environmental constraints that necessitate the adoption of
new integration technologies. Then, it describes the consumer information characteristics
and demonstrates that they require handling as a product having a full life-cycle. Our prime
objectives are to assess the business impact of consumer data quality and to determine …
telecommunication companies (telcos) in regional and global ventures. First, it describes
various problematic and evolving environmental constraints that necessitate the adoption of
new integration technologies. Then, it describes the consumer information characteristics
and demonstrates that they require handling as a product having a full life-cycle. Our prime
objectives are to assess the business impact of consumer data quality and to determine …
Abstract
This paper discusses information quality issues concerning consumer data assimilated by telecommunication companies (telcos) in regional and global ventures. First, it describes various problematic and evolving environmental constraints that necessitate the adoption of new integration technologies. Then, it describes the consumer information characteristics and demonstrates that they require handling as a product having a full life-cycle. Our prime objectives are to assess the business impact of consumer data quality and to determine effective information technology decision-making strategies for telco database marketing campaigns.
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