User profiles for Frank Bentley
 | Frank BentleyDirector of UX Research, Google Verified email at mit.edu Cited by 4308 |
Understanding the long-term use of smart speaker assistants
Over the past two years the Ubicomp vision of ambient voice assistants, in the form of smart
speakers such as the Amazon Echo and Google Home, has been integrated into tens of …
speakers such as the Amazon Echo and Google Home, has been integrated into tens of …
Health Mashups: Presenting statistical patterns between wellbeing data and context in natural language to promote behavior change
People now have access to many sources of data about their health and wellbeing. Yet,
most people cannot wade through all of this data to answer basic questions about their long-…
most people cannot wade through all of this data to answer basic questions about their long-…
Three hours a day: Understanding current teen practices of smartphone application use
Teens are using mobile devices for an increasing number of activities. Smartphones and a
variety of mobile apps for communication, entertainment, and productivity have become an …
variety of mobile apps for communication, entertainment, and productivity have become an …
Music, search, and IoT: How people (really) use voice assistants
Voice has become a widespread and commercially viable interaction mechanism with the
introduction of voice assistants (VAs), such as Amazon’s Alexa, Apple’s Siri, Google Assistant, …
introduction of voice assistants (VAs), such as Amazon’s Alexa, Apple’s Siri, Google Assistant, …
Towards bidirectional human-ai alignment: A systematic review for clarifications, framework, and future directions
Recent advancements in general-purpose AI have highlighted the importance of guiding AI
systems towards the intended goals, ethical principles, and values of individuals and groups, …
systems towards the intended goals, ethical principles, and values of individuals and groups, …
Comparing the reliability of Amazon Mechanical Turk and Survey Monkey to traditional market research surveys
FR Bentley, N Daskalova, B White - Proceedings of the 2017 CHI …, 2017 - dl.acm.org
In the product design process, it is often desirable to quickly obtain information about current
user behaviors for topics that cannot be obtained through existing data or instrumentation. …
user behaviors for topics that cannot be obtained through existing data or instrumentation. …
The power of mobile notifications to increase wellbeing logging behavior
Self-logging is a critical component to many wellbeing systems. However, self-logging often
is difficult to sustain at regular intervals over many weeks. We demonstrate the power of …
is difficult to sustain at regular intervals over many weeks. We demonstrate the power of …
Together alone: motivations for live-tweeting a television series
In this paper, we explore motivations for live-tweeting across a season of a television show.
Using the third season of Downton Abbey as a case study, we followed 2,234 live-tweeters …
Using the third season of Downton Abbey as a case study, we followed 2,234 live-tweeters …
Ambient social tv: drawing people into a shared experience
We examine how ambient displays can augment social television. Social TV 2 is an interactive
television solution that incorporates two ambient displays to convey to participants an …
television solution that incorporates two ambient displays to convey to participants an …
Exploring the future of design tooling: The role of artificial intelligence in tools for user experience professionals
Recently, artificial intelligence (AI) has been introduced into a variety of consumer applications
for creative work. Although AI-driven features in design tooling are nascent, there is …
for creative work. Although AI-driven features in design tooling are nascent, there is …