This is by far the worse casino ever. Yes terms and conditions state 12 business days after verified docs but the problem is no responds until bothered and you get the same answer. Can't tell what or when to expect a withdrawl. I'm still waiting going on day 10 and no one can give me a straight answer. I'm anticipating not even getting my money as as soon as turning in my docs for verification all communication stopped not even an email confirming they received it I had to follow up over 5 x just to get an answer when my docs were verified. No communication. It'll take an entire month before getting a $300 withdrawl but when depositing it's automatic and pretty instant. Don't waste your time here there are other sites with the same game but better customer service and instant withdrawals or if docs are needed it only takes less then 24 hours and withdrawals are followed up shortly after. I d been playing for a long time and just wanted to try some thing new and this was a mistake. Multiple emails that say the same thing and cannot provide an eta. It's a scam to me one of the worse. I suggest Mr. O, ignition, bvx, Brango, eternal slots, extreme. Even slots capital same games or similar but great customer service and no delays in verification. There are more then I stated I encourage others to try. I can show the emails and chats I have from screenshots no help no one knows anything. I've been verified since 3/17/24 what's the hold up on inputting an crypto address and sending. Pulling teeth in withdrawal. I'll definitely update this once I get it. I wanted to close my account but then it was mentioned I would not get my winnings. Will never play here again. They didn't even want me to write a review and mention the terms and conditions over and over. I get it but can someone provide a time frame other than I'm in the timeframe from the chat to account managers. Like they have no money to pay but will take yours instantly. This site should be blacklisted I'll upload chats and emails in time to prove it when that time comes how no one response until my 6th email I follow up everyday and get the same answer like they don't communicate to the other department. Waste of time and money scam.
Ovo je daleko najgori kazino ikada. Da, uslovi i odredbe navode 12 radnih dana nakon verifikovanih dokumenata, ali problem je ne reaguje dok se ne uznemiravate i ne dobijete isti odgovor. Ne mogu reći šta ili kada očekivati povlačenje. I dalje čekam 10. dan i niko mi ne može dati direktan odgovor. Očekujem da čak ni neću dobiti svoj novac čim sam predao svoje dokumente na verifikaciju, sva komunikacija je prestala, čak ni e-mail koji potvrđuje da su ga primili, morao sam da pratim više od 5 puta samo da bih dobio odgovor kada su moji dokumenti verifikovani. Nema komunikacije. Proći će ceo mesec pre nego što dobijete povlačenje od 300 dolara, ali kada deponujete to je automatsko i prilično trenutno. Ne gubite vreme ovde postoje i drugi sajtovi sa istom igrom, ali bolja korisnička podrška i trenutna povlačenja ili ako su potrebni dokumenti, potrebno je manje od 24 sata, a povlačenja se prate ubrzo nakon toga. Igrao sam dugo i samo sam hteo da probam nešto novo i ovo je bila greška. Više imejlova koji govore istu stvar i ne mogu da daju etapu. To je za mene jedna od najgorih prevara. Predlažem gospodina O, paljenje, bvk, Brango, večne slotove, ekstremno. Čak i slotovi kapitalne iste igre ili slične, ali odlična korisnička usluga i bez kašnjenja u verifikaciji. Ima ih više nego što sam naveo, ohrabrujem druge da pokušaju. Mogu da pokažem imejlove i razgovore koje imam sa snimaka ekrana, nema pomoći niko ništa ne zna. Verifikovan sam od 17.3.24. šta je kašnjenje sa unosom kripto adrese i slanjem. Izvlačenje zuba u povlačenju. Definitivno ću ažurirati ovo kada ga dobijem. Hteo sam da zatvorim svoj nalog, ali mi je tada rečeno da neću dobiti svoj dobitak. Nikada više neće igrati ovde. Nisu čak hteli da napišem recenziju i stalno pominjem uslove. Shvatam, ali može li neko da pruži vremenski okvir osim što sam ja u vremenskom okviru od ćaskanja do menadžera naloga. Kao da nemaju novca da plate, ali će odmah uzeti vaš. Ovaj sajt bi trebalo da bude stavljen na crnu listu. Učitavaću ćaskanja i e-poruke na vreme da dokažem kada to vreme dođe kako niko ne odgovara do mog 6. imejla. Pratim svaki dan i dobijam isti odgovor kao da ne komuniciraju sa drugim odeljenjem. Prevara gubljenja vremena i novca.