Types of conflict
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The document discusses micro and macro levels of analysis in sociology. Micro levels deal with small social patterns like interactions between individuals, while macro levels examine large social patterns like the effects of institutions on whole populations. It also categorizes types of conflict as interpersonal, intranational, or international based on whether they occur between individuals, within a nation, or between nation-states. Finally, it lists some common causes and effects of conflict such as differing expectations, assumptions, values, and decreased morale.
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Slide 1: Title Slide
Title: Conflict Management Essentials
Subtitle: Navigating Challenges in the Workplace
Your Name
Date
Slide 2: Introduction
Briefly introduce the topic of conflict management.
Explain why it's essential in the workplace.
Set the tone for the presentation.
Slide 3: Understanding Conflict
Define conflict and its types (e.g., interpersonal, intrapersonal, organizational).
Provide examples of common workplace conflicts.
Slide 4: Causes of Conflict
Identify common causes of conflict in professional settings.
Discuss the role of miscommunication and misunderstandings.
Slide 5: The Impact of Conflict
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Emphasize how conflicts can affect productivity, morale, and relationships.
Slide 6: Conflict Resolution Styles
Present different conflict resolution styles (e.g., avoidance, accommodation, collaboration).
Explain when each style is most appropriate.
Slide 7: Conflict Resolution Process
Outline a step-by-step conflict resolution process.
Include strategies for active listening and empathy.
Slide 8: Communication Skills
Provide tips on effective communication during conflicts.
Address non-verbal communication and body language.
Slide 9: Managing Emotions
Discuss the importance of emotional intelligence in conflict management.
Offer techniques for managing emotions during disputes.
Slide 10: Mediation and Third-Party Involvement
Explain the role of mediation in resolving conflicts.
Discuss when and how to involve a third party (e.g., HR, supervisor).
Slide 11: Case Studies
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Slide 12: Conflict Prevention
Offer strategies for preventing conflicts before they escalate.
Emphasize the importance of creating a positive work environment.
Slide 13: Tools and Resources
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Include books, courses, and conflict resolution software.
Slide 14: Q&A
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Slide 15: Conclusion
Summarize key points.
Reinforce the importance of conflict management skills.
Thank the audience for their attention.
Slide 16: Contact Information
Provide your contact details for further inquiries.
Slide 17: Thank You
Express your gratitude for the audience's time and attention.
Invite them to connect with you for more information.
Slide 18: Additional Resources
List recommended reading materials or websites for further learning.
Slide 19: References
Cite any sources or references used in the presentation.
Slide 20: Questions?
Reiterate the opportunity for questions and discussion.
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Compare conflicts
Compare conflictsEmilio Mordini This document discusses various types of conflicts, including intrapersonal, interpersonal, conscious vs unconscious, and implicit vs explicit conflicts. It also describes strategies for dealing with conflicts, such as avoiding, facing, reconciling, negotiating, and fighting. Reconciling involves finding mutual concessions through negotiation or mediation. Fighting is used for non-negotiable conflicts and aims to establish a winner and loser. While some conflicts seem non-negotiable, there may always be room for negotiation if the relationship is to be preserved. Cultural conflicts concern opposing value systems and beliefs.
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Innovation and the malaysianShahirah Zafirah The document discusses innovation in the Malaysian education system. It notes that innovation is important for national policy development and global competitiveness. The traditional Malaysian education system focuses on direct teaching and copying notes, but innovation calls for student-centered learning using modern technology. Some ways to innovate education mentioned include reducing school types, improving learning environments, emphasizing practical application of knowledge, and developing creativity in classrooms. The best practices proposed are internships for students, teachers and students mastering their fields of expertise, and using ICT to advance learning.
Education reform
Education reformShahirah Zafirah This document discusses educational development and reform in Malaysia from independence to the present. It outlines how the education system evolved from one inherited from British colonial rule to a system focused on developing human resources to meet Malaysia's national development needs. It highlights how values education has been an important part of the curriculum. The current curriculum, implemented in the 1980s, emphasizes teaching values to develop well-rounded citizens and focuses on child-centered teaching methods. It discusses the development of moral education as a subject for non-Muslim students and the identification of 16 core values to be taught universally.
Hotel rwanda
Hotel rwandaShahirah Zafirah Rwanda has two main ethnic groups, the Hutus and Tutsis, who generally lived peacefully until European colonization in the late 19th century. When Rwanda gained independence in 1962, tensions rose as the Hutu majority took control from the Tutsi elite. In 1994, the assassination of Rwanda's Hutu president sparked a genocidal campaign where Hutu extremists killed an estimated 800,000 Tutsi and moderate Hutus over 100 days, as the international community largely failed to intervene. Decades later, perpetrators of the genocide remain at large.
strategies of conflict resolution
strategies of conflict resolutionShahirah Zafirah 1) The document outlines six main strategies for resolving conflicts and disagreements: communicate, negotiate, mediate, arbitrate, litigate, and legislate.
2) It provides brief descriptions of each strategy and notes that negotiation requires skill while mediation involves a neutral third party.
3) Additional tips for resolving conflicts include compromising, seeking mediation, considering a staged approach, and establishing guidelines to focus on problems rather than individuals.
Life before the presidency
Life before the presidencyShahirah Zafirah Barack Obama was born in 1961 in Hawaii and was the first African American president of the United States. He had a diverse background, living in Indonesia as a child before attending Columbia University and Harvard Law School. As a lawyer and law professor, Obama worked as a community organizer in Chicago and served in the Illinois State Senate from 1997 to 2004. He was elected to the U.S. Senate in 2004 and gained national attention with his keynote address at the 2004 Democratic National Convention. Obama was elected president in 2008 running on a message of hope and change.
critical comment
critical commentShahirah Zafirah The document discusses challenges in the Malaysian education system that teachers can help manage. Some of the key challenges include students having learning and behavior disorders, creating an organized classroom environment with clear rules, and dealing with student frustration. The document provides suggestions for teachers such as using positive reinforcement, building relationships between students, and relating lessons to students' real-world lives. Overall, the document emphasizes the important role of teachers in guiding students to help overcome challenges facing the Malaysian education system.
Words and meaning chart 2
Words and meaning chart 2Shahirah Zafirah The document provides a chart listing words and their synonyms and antonyms. It includes 3 sections - Synonyms, Antonyms, and Homophones. The Synonym section lists words and their similar meaning words. The Antonyms section lists words and their opposite words. The Homophone section lists words that sound the same but have different meanings.
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Latihan tekananShahirah Zafirah Ringkasan dokumen tersebut adalah:
1) Latihan tekanan bertujuan untuk meningkatkan kemahiran melalui situasi sebenar dan membantu pemain membina keyakinan.
2) Ia meningkatkan dayatahan otot dan kemahiran khusus dengan berulang kali dalam masa singkat.
3) Faktor seperti jenis program, kekerapan dan matlamat perlu dipertimbangkan untuk latihan tekanan.
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Sifat mahmudahShahirah Zafirah 1. Dokumen tersebut membahas tentang sifat kebaikan bernama kesyukuran. Definisi kesyukuran adalah perasaan dan tindakan yang mengekspresikan rasa terima kasih secara ikhlas atas nikmat dan kesenangan yang diterima.
2. Beberapa dalil Alquran dan hadis menjelaskan pentingnya bersyukur, antara lain dengan memanfaatkan nikmat Allah untuk kebaikan dan mengingat nikmat-Nya. Contoh
Mind mapping
Mind mappingShahirah Zafirah Mind mapping is a creative note-taking method that visually organizes information in a radial, branching structure. It utilizes images, words, and colors to map connections and show hierarchical relationships within a topic. Mind maps improve memory retention, creativity, and understanding by appealing to more areas of the brain compared to linear notes. They make information more memorable and accessible by allowing the essence and order of ideas to become evident through the visual representation.
Ict presentation
Ict presentationShahirah Zafirah This document provides instructions for inserting various media elements like audio files, graphics, and hyperlinks into PowerPoint presentations. It describes how to insert sound files from your computer, insert SmartArt graphics, apply transitions to single slides or all slides, create different types of hyperlinks to other slides, URLs, or web pages, and make custom slide shows. The steps provided include selecting the appropriate tabs and buttons, locating files, and setting properties and options for each element.
Ict pres.
Ict pres.Shahirah Zafirah This document discusses basic computer hardware and software maintenance. It provides explanations of common hardware components like cases, drives, keyboards, mice, monitors, and printers. It also discusses basic software like programming software, operating systems, and applications. Specific examples of operating systems and applications are given. The document then defines window environments and provides examples of environment variables and how to set them up in Windows.
The jade bracelet
The jade braceletShahirah Zafirah The document is a short story titled "The Jade Bracelet". It describes a grandmother who is sick and wishes to pass down her beloved jade bracelet to her granddaughter, Siew May. However, after the grandmother passes away, the bracelet is instead given to Mrs. Wong's brother instead of Siew May, as the grandmother had requested.
The garden party
The garden partyShahirah Zafirah The document provides a summary of Katherine Mansfield's short story "The Garden Party". It describes how the upper-class Sheridan family is preparing for a garden party on a sunny summer day. They receive news that a poor laborer from down the hill, Mr. Scott, was killed in a horse accident, leaving behind a wife and children. Laura Sheridan, one of the daughters, feels upset about this and wants to cancel the party, but her family thinks she is overreacting. The summary then provides brief descriptions of the characters, themes, setting and some literary devices used in the story.
Chimney sweeper
Chimney sweeperShahirah Zafirah William Blake was born in London in 1757 and apprenticed as an engraver at age 14. He married Catherine Boucher in 1782 and they collaborated on his artistic works. Blake struggled with poverty throughout his life but was a prolific artist, writer and poet, known for works like Songs of Innocence and Songs of Experience. He received more acclaim after his death in 1827.
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Types of conflict
- 1. Amalina rosli Shahirah zafirah Eyrah nadhirah
- 2. Level of conflicts Micro levels Macro levels level of analysis of small social level of analysis of large social patterns patterns complexity of this small group doesn’t just study the largest is that within the larger levels of societies but also society as of society there are still a whole. smaller micro levels that make them up. deals with the daily actions The macro level looks at how and interactions of people in the institutions within a large society population affect the masses Micro level study of society in it’s at the macro level of a on the smallest elements that society in these larger create the idea of what a institutions that the root of a society is, the norms and societies problems begin and behaviors that make it therefore make them of great recognizable as a its own interest society.
- 3. Types of conflict interpersonal intranational international
- 4. interpersonal intranational international conflict with other being or occurring within a conflicts between different individuals nation. nation-states and conflicts between people and organizations in different nation-states considered a major level of Public international conflicts conflict tend to be much more difficult to resolve Resolved among those who private conflicts are usually are involved only. resolved in the same way as they are domestically
- 5. Background Differences Differing Knowledge expectations and ability Causes of Conflict Making Differing assumptions values
- 6. Decreased morale Damaged Poor decision- emotional making and Effects psychological of Conflict Complaints Dissatisfaction and blaming and stress