Excellus BCBS
2.2star
181 reviews
50K+
Downloads
Everyone
info
About this app
Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved.
Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go.
You will have instant and convenient access to:
- View and Order Member Card(s)
- Track Deductibles and Out-of-Pocket Spending*
- Check Coverage
- Find a Doctor, Urgent Care or Hospital
- Go Paperless
- View and Filter Claims
*Please note that spending charts are only applicable for High Deductible health plan members.
Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go.
You will have instant and convenient access to:
- View and Order Member Card(s)
- Track Deductibles and Out-of-Pocket Spending*
- Check Coverage
- Find a Doctor, Urgent Care or Hospital
- Go Paperless
- View and Filter Claims
*Please note that spending charts are only applicable for High Deductible health plan members.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
2.1
176 reviews
Tiffany Singleton
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December 2, 2024
The site seems outdated. Card and benefits details do not display. Majority of the information is cut off and can scroll down to see full details. Update: Still useless. What is the point of having a self-service application if you can't sign in on the website or app and none of the needed information is unavailable. These issues generate calls to your customer service team. Other health insurance applications are superior to yours.
Jordan Michaud
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July 3, 2024
I would like to review this app, but I have not been able to sign in. When I try, it says the operation cannot be completed and tells me to try again. If I try with an inaccurate password, it gives a different message, which seems to suggest it's an app issue. I uninstalled and reinstalled the app and tried again - it sent me an identity verification email, then told me again the operation couldn't be completed. Please fix! I'd love a functional app to access my insurance information.
5 people found this review helpful
Excellus
July 3, 2024
We're sorry to hear that the app isn't working as expected for you. Please call our help line at 1-800-278-1247, and one of our Member Advocates will help you.
The Excellus BCBS Mobile App Team
Kathy Marsh
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June 18, 2024
There's a lot of information that you can't get to in this app, like individual deductible and out of pocket met for the year. It has an option for fingerprint sign on, which I've enabled multiple times. It never offers for me to use it when signing in, and when I go back to the settings, it's turned off again.
3 people found this review helpful
What’s new
Minor enhancements and bug fixes.
App support
phone
Phone number
+15854541700
About the developer
Excellus Health Plan, Inc.
mobile.support@excellus.com
165 Court St
Rochester, NY 14647
United States
+1 585-414-3179