JP6632144B2 - Information processing apparatus, information processing system, information processing method, and information processing program - Google Patents

Description

  The present invention relates to an information processing device, an information processing system, an information processing method, and an information processing program.

  In recent years, it is possible to use a disaster message dial (voice message registration / browsing system) or a disaster message board (text message registration / browsing system) for contacting a victim and confirming safety when a disaster occurs (for example, , Non-Patent Document 1). The disaster message dial is capable of recording safety information and the like by voice from a mobile phone or a fixed telephone, and reproducing and confirming the safety information by requesting a message confirmation. The disaster message board can register safety information in text form from a terminal device such as a computer or a smartphone, and display and confirm the safety information on the terminal device by requesting a message confirmation.

"Efforts for Disasters", East Nippon Telegraph and Telephone Corporation, [online], [Search January 20, 2017], <URL: http://www.ntt-east.co.jp/saigai/index.html >

  However, the disaster message dial and the disaster message bulletin board are independently operated by a plurality of operators. For this reason, it is necessary to specify a disaster message dial or a disaster message bulletin board used by a partner whose safety information is to be confirmed, and then make a confirmation request. That is, there is a problem that the convenience of the user when confirming the safety information is not sufficient.

  The present invention has been made in view of the above-described problems, and an embodiment of the present invention provides an information processing apparatus, an information processing system, an information processing method, and an information processing program that can improve the convenience of a user when confirming safety information. The task is to provide.

(1) The present invention has been made to solve the above-described problem. One embodiment of the present invention provides a mobile communication carrier server device that stores at least first text data, and a second text data And an information processing device that communicates with a fixed telephone company server device that stores voice data, a number obtaining unit that obtains at least one of a telephone number of a mobile phone and a fixed telephone, and wherein the telephone number is the mobile phone A determination unit that determines whether the telephone number is the telephone number of the fixed telephone, and when the determination unit determines that the telephone number is the telephone number of the mobile phone, the mobile communication service provider server device An inquiry unit for inquiring about the presence or absence of first text data, and a text data acquisition unit for acquiring the first text data in accordance with a result of the inquiry by the inquiry unit Is an information processing apparatus and a reproduction unit for reproducing by converting the first text data into speech.

(2) One embodiment of the present invention is the information processing device described above, wherein the mobile communication carrier server stores the first text data corresponding to the telephone number as the inquiry result. A reference destination list obtaining unit that obtains a first reference destination list capable of confirming the content of the first text data associated with the telephone number; and a reference included in the first reference destination list. A sort unit that sorts destinations according to date and time information to generate a reference destination sort list, wherein the reproduction unit selects the first destination selected based on the reference destination sort list generated by the sort unit. Is an information processing apparatus that converts the text data into a voice and reproduces the voice.

(3) One embodiment of the present invention is the information processing device described above, wherein the inquiry unit is configured to perform the mobile communication when the determination unit determines that the number is the telephone number of the mobile phone. Inquiry about the presence or absence of the first text data to the business server device, and inquire about the presence or absence of the second text data to the fixed telephone business server device, the reference list acquisition unit, as a result of the inquiry, the telephone When the mobile communication carrier server device stores the first text data corresponding to a number, a first reference destination list capable of confirming the content of the first text data associated with the telephone number As well as the second text data and the voice data corresponding to the telephone number as a result of the inquiry. When the storage device stores, the second reference destination list capable of confirming the content of the second text data and the content of the voice data associated with the telephone number is acquired, and the sorting unit performs The reference destinations included in the first reference destination list and the reference destinations included in the second reference destination list are sorted by date and time information to generate the reference destination sort list. An information processing apparatus that converts the selected first text data and the second text data into audio based on the generated reference destination sort list and reproduces the audio, or reproduces the selected audio data. It is.

(4) One embodiment of the present invention is the information processing device described above, wherein the text data obtaining unit stores the first text data stored in the mobile communication carrier server device in HTML. An information processing device that extracts the second text data stored in the fixed telephone company server device using an API.

(5) One embodiment of the present invention is an information processing device which does not convert pictograms into voice when the first text data includes pictograms.

(6) According to another aspect of the present invention, an information processing apparatus capable of collecting information from a mobile communication carrier server apparatus that stores at least first text data, and a fixed information storage apparatus that stores second text data and voice data An information processing system including a telephone company server device, a number acquisition unit that acquires at least one of a mobile phone and a landline phone, and the phone number is a phone number of the mobile phone. A determining unit for determining whether the telephone number is a fixed telephone number; and determining whether the first text data exists in the mobile communication carrier server when the determining unit determines that the telephone number is the telephone number of the mobile phone. A text data obtaining unit for obtaining the first text data in accordance with a result of the query by the query unit; A reproducing unit for reproducing by converting strike data to the audio, which is an information processing system processing system comprising a.

(7) Further, one embodiment of the present invention communicates with a mobile communication carrier server device that stores at least first text data and a fixed-line carrier server device that stores second text data and voice data. An information processing method used in an information processing apparatus, comprising: a number obtaining step of obtaining at least one of a mobile phone and a fixed telephone; and whether the telephone number is a telephone number of the mobile phone or the fixed telephone. A determination step of determining whether or not the first text data is present in the mobile communication carrier server device when it is determined in the determination step that the telephone number is the telephone number of the mobile phone. An inquiring step of inquiring, a text data obtaining step of obtaining the first text data according to an inquiring result in the inquiring step, A reproduction step of reproducing by converting the first text data into speech, which is an information processing method having.

(8) One embodiment of the present invention communicates with a mobile communication carrier server device that stores at least first text data and a fixed telephone carrier server device that stores second text data and voice data. A computer of the information processing device, a number obtaining step of obtaining at least one of a mobile phone and a fixed phone; and whether the phone number is the phone number of the mobile phone or the phone number of the fixed phone A determining step of determining, and when the determination step determines that the mobile phone number is the telephone number, an inquiry step of inquiring the mobile communication carrier server device about the presence or absence of the first text data, A text data acquisition step for acquiring the first text data in response to an inquiry result by an inquiry step; When an information processing program for executing the a playback step of playing back by converting the first text data into speech.

  ADVANTAGE OF THE INVENTION According to this invention, the convenience of a user when confirming safety information can be improved.

1 is a schematic diagram illustrating an example of a configuration of an information processing system according to an embodiment of the present invention. FIG. 1 is a schematic block diagram illustrating an example of a configuration of an information processing device according to an embodiment. It is a schematic block diagram showing an example of the composition of the fixed telephone company server device concerning this embodiment. It is a schematic block diagram showing an example of composition of a mobile communications service provider server device concerning this embodiment. It is explanatory drawing which shows an example of the description format of the message board for disasters concerning this embodiment. It is explanatory drawing which shows another example of the description format of the message board for disasters concerning this embodiment. It is explanatory drawing which shows another example of the description format of the message board for disasters concerning this embodiment. It is a flow chart which shows an example of confirmation processing of safety information concerning this embodiment. It is a flow chart which shows an example of confirmation processing of safety information concerning this embodiment.

<Embodiment>
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a schematic diagram illustrating an example of a configuration of an information processing system according to an embodiment of the present invention.
The information processing system Sys1 includes a fixed telephone carrier system SysA, a first mobile communication carrier system SysB, a second mobile communication carrier system SysC, and the information processing device 1. Each system and the information processing device 1 are connected via a network NW.

  The information processing apparatus 1 is based on a telephone number to be checked for safety information input by the user, based on the fixed telephone carrier system SysA, the first mobile communication carrier system SysB, and the second mobile communication carrier. An inquiry is made to one or more of the operator systems SysC as to whether or not safety information corresponding to the telephone number is registered. The information processing device 1 reproduces the safety information acquired as a result of the inquiry by voice.

  The fixed telephone carrier system SysA is, for example, a safety information system operated by a fixed telephone carrier. The fixed telephone company system SysA includes a fixed telephone company server device 2. The fixed telephone company server device 2 receives the safety information by voice from the telephone 4 and stores it for a predetermined period. In addition, the fixed telephone company server device 2 receives the safety information in the form of a text from the electronic device 5 and stores it in a predetermined period. Further, the fixed telephone company server device 2 provides the corresponding safety information based on a confirmation request of the safety information from the user.

  The first mobile communication carrier system SysB is, for example, a safety information system operated by the first mobile communication carrier. The first mobile communication carrier system SysB includes a mobile communication carrier server device 3-1. The second mobile communication carrier system SysC is, for example, a safety information system operated by the second mobile communication carrier. The second mobile communication carrier system SysC includes a mobile communication carrier server device 3-2.

  Here, the first mobile communication carrier is different from the second mobile communication carrier, and operates a different safety information system. In particular, the method of managing the safety information is different. However, the basic configuration will be described as being the same. When the first mobile communication carrier and the second mobile communication carrier are not particularly distinguished, they will be collectively described as a mobile communication system. In addition, when there is no particular distinction between the mobile communication carrier server device 3-1 and the mobile communication carrier server device 3-2, the mobile communication carrier server device 3 will be generically described.

  The mobile communication carrier server device 3 receives the safety information in text by the terminal device 6 of the user who uses the service of the own system, and stores it for a predetermined period. Here, the mobile communication carrier server device 3 does not store the safety information from the terminal device 6 of the user who is not using the service of the own system.

FIG. 2 is a schematic block diagram illustrating an example of a configuration of the information processing apparatus.
The information processing apparatus 1 includes an operation reception unit 10, a number acquisition unit 11, a determination unit 12, an inquiry unit 13, a reference destination list acquisition unit 14, a sort unit 15, a reproduction unit 16, a text data acquisition unit 17 are included. The inquiry unit 13 includes a mobile communication carrier inquiry unit 131 and a fixed telephone carrier inquiry unit 132. The reference list acquisition unit 14 includes a mobile communication carrier reference list acquisition unit 141 and a fixed telephone carrier reference list acquisition unit 142. The text data acquisition unit 17 includes a mobile communication carrier text acquisition unit 171 and a fixed telephone carrier text acquisition unit 172.

The operation receiving unit 10 receives an operation signal corresponding to a user operation, and outputs the operation signal to the sorting unit 15.
The number obtaining unit 11 obtains a telephone number input by a user operation on a terminal device such as a telephone or a mobile phone. The telephone number is, for example, a telephone number whose safety information is to be confirmed. The number acquisition unit 11 outputs the acquired telephone number to the determination unit 12.

  The determination unit 12 determines whether the telephone number input from the number acquisition unit 11 is the telephone number of a mobile communication carrier (mobile phone) or the telephone number of a fixed telephone carrier (fixed telephone). If the first three digits of the telephone number input from the number acquiring unit 11 are, for example, any of 070, 080, and 090, the determining unit 12 determines that the telephone number is the telephone number of the mobile communication carrier. If so, it is determined that the telephone number is the telephone number of the fixed telephone company. That is, the determination unit 12 determines whether the input telephone number is a telephone number of a mobile communication carrier or a telephone number of a fixed telephone carrier according to whether or not the input telephone number is a 0A0 number. The determination unit 12 outputs the determination result and the telephone number to the inquiry unit 13.

  The inquiry unit 13 stores the safety information in one or both of the fixed telephone carrier server device 2 and the mobile communication carrier server device 3 based on the determination result and the telephone number input from the determination unit 12. Inquires if there is. When the inquiry is completed, the inquiry unit 13 outputs a completion signal indicating that the inquiry is completed to the reference destination list acquisition unit 14.

  Specifically, when the determination result indicating that the telephone number is the mobile communication carrier is input from the determination unit 12, the mobile communication carrier inquiry unit 131 receives the safety information corresponding to the input telephone number. The mobile communication carrier server device 3 is inquired as to whether or not the text data is stored. More specifically, the mobile communication carrier inquiry unit 131 determines whether the text data of the safety information corresponding to the telephone number is stored in the mobile communication carrier server device having the largest number of subscribers. , TCA-IF (Telecommunications Carriers Association-Interface). TCA-IF is an interface predetermined by the Telecommunications Carriers Association.

  For example, if the mobile communication carrier server apparatus having the largest number of subscribers does not store the text data of the safety information corresponding to the telephone number, the mobile communication carrier inquiry unit 131 The mobile communication service provider inquires of the mobile communication service provider server device whether the safety information corresponding to the telephone number is stored. That is, the mobile communication carrier inquiry unit 131 inquires each mobile communication carrier server device whether or not the text data of the safety information corresponding to the telephone number is stored in the descending order of the number of subscribers. With such a configuration, it is possible to suppress an increase in the number of packets in an emergency such as a disaster. In addition, by using an existing interface, it is not necessary to reconfigure the system, and it is possible to reduce costs related to the system configuration.

  In addition, when the determination result indicating that the telephone number is the mobile communication carrier is input from the determination unit 12, the mobile communication carrier inquiry unit 131 receives the text data of the safety information corresponding to the input telephone number. The fixed telephone company server device 2 is inquired as to whether or not it is stored. More specifically, the mobile communication carrier inquiry unit 131 determines whether one or both of the voice data of the safety information and the text data of the safety information corresponding to the telephone number are stored by an API (Application Programming). Interface).

  Further, specifically, when the determination result indicating that the telephone number is the telephone number of the fixed telephone company is input from the determination unit 12, the fixed telephone company inquiry unit 132 receives the safety information corresponding to the input telephone number. An inquiry is made to the fixed telephone company server device 2 as to whether or not the voice data and the text data of the safety information are stored. More specifically, the fixed telephone company inquiry unit 132 uses an API (Application Programming Interface) to inquire whether safety information corresponding to the telephone number is stored.

  When the completion signal is input from the inquiry unit 13, the reference destination list obtaining unit 14 obtains a reference destination list indicating that there is safety information from the fixed telephone company server device 2 or the mobile communication company server device 3. I do. Here, the reference list indicating that there is safety information acquired from the fixed telephone company server device 2 includes date information represented by year, month, day, time information represented by hours, minutes, and seconds, and message storage. 10 is an HTML format list in which URLs indicating locations are associated with each other. The reference list indicating that there is safety information acquired from the mobile communication carrier server device 3 includes date information represented by date and time, time information represented by hour and minute, and a storage location of the message. Is a list in an HTML format in which URLs indicating URLs are associated with each other. Here, when the reference destination list cannot be acquired within a predetermined time after the completion signal is input, the reference destination list acquisition unit 14 determines that there is no safety information. When acquiring the reference destination list, the reference destination list acquisition unit 14 outputs the reference destination list to the sorting unit 15. On the other hand, if the reference destination list has not been acquired, that is, if it is determined that there is no safety information, a no-storage signal is output to the sorting unit 15.

Specifically, when the completion signal is input from the inquiry unit 13, the mobile communication carrier reference list acquisition unit 141 uses the UNI (User Network Interface) from the mobile communication carrier server device 3 to refer to the completion signal. Get a list. UNI is an interface for connecting communication equipment of a mobile communication carrier and equipment on the end user side, and is an interface that defines a communication method and a signal format.
In addition, when the completion signal is input from the inquiry unit 13, the fixed telephone company reference list acquisition unit 142 acquires the reference list from the fixed telephone company server device 2 using the API.

When the non-storage signal is input from the reference destination list obtaining unit 14, the sorting unit 15 outputs the stored signal to the reproducing unit 16 as it is.
When one or both of the reference list from the fixed telephone carrier and the reference list of the mobile communication carrier are input from the reference list acquisition unit 14, the sorting unit 15 sorts the reference list. To generate a reference destination sort list.
Specifically, when a reference destination list of the mobile communication carrier is input, the sorting unit 15 adds information indicating seconds, for example, 59 seconds to the time included in the reference destination list, and Correct to time information. Then, of one or both of the reference list of the mobile communication carrier and the reference list of the fixed telephone carrier, the reference list is sorted in the order of the latest date and the latest time. That is, the sorting unit 15 generates one reference destination sort list in the order of the date information representing the date and the time information indicating the latest date. At this time, if the reference destination sort list includes more than a predetermined number of reference destinations, the sorting unit 15 does not include the reference destinations exceeding the predetermined number in the reference destination sort list.

The sorting unit 15 outputs the generated reference destination sort list to the reproducing unit 16. When the operation receiving unit 10 receives an operation signal from the user for a reference destination sort list to be reproduced by the reproducing unit 16 for the user, when the selected safety information is text data, An instruction signal for instructing acquisition of text data from the reference destination is output to the text data acquisition unit 17. The instruction signal includes a reference URL of the selected text message.
When the operation receiving unit 10 receives an operation signal from the user with respect to a reference destination sort list to be reproduced by the reproducing unit 16 to the user, the sorting unit 15 performs the operation when the selected safety information is audio data. Then, an instruction signal for instructing acquisition of audio data from the reference destination is output to the reproducing unit 16.

  When the reference destination sort list is input from the sort unit 15, the reproduction unit 16 reads out and reproduces the reference destination sort list by voice in the sorted order. Further, when the instruction signal is input from the sorting unit 15, the reproducing unit 16 acquires the audio data of the corresponding safety information based on the reference destination URL, and reproduces the acquired audio data. Further, when audio data is input from the text data acquisition unit 17, the reproduction unit 16 reproduces the audio data.

  When the instruction signal is input from the sorting unit 15, the text data obtaining unit 17 converts the text data of the safety information from the fixed telephone company server device 2 or the mobile communication company server device 3 based on the reference URL. Acquire and convert the acquired text data into audio data. At this time, when, for example, the acquired text data includes pictograms and emoticons, the text data acquisition section 17 skips the conversion of the pictographs and emoticons into audio data and converts the audio data into audio data. The text data acquisition unit 17 outputs the converted audio data to the reproduction unit 16.

Specifically, when the instruction signal is input from the sorting unit 15, the mobile communication carrier text acquisition unit 171 sends the corresponding safety information text data from the mobile communication carrier server device 3 based on the reference URL. And convert it to audio data.
Further, when the instruction signal is input from the sorting unit 15, the fixed telephone carrier text acquisition unit 172 acquires the text data of the corresponding safety information from the fixed telephone carrier server device 2 based on the reference URL, and outputs the voice data. Convert to data.

FIG. 3 is a schematic block diagram illustrating an example of a configuration of the fixed telephone company server device according to the present embodiment.
The fixed telephone business server device 2 includes a data storage unit 21, a reference destination list generation unit 22, a transmission unit 23, and a data extraction unit 24. The data storage unit 21 includes a text data storage unit 211 and a voice data storage unit 212.

The data storage unit 21 stores text data of safety information, voice data of safety information, and the like. Specifically, the data storage unit 21 stores the text data of the safety information described in text and the voice data of the safety information recorded by voice in association with the telephone number.
Specifically, text data storage section 211 stores registered date information, time information expressed in hours, minutes, and seconds, and text data of safety information in association with telephone numbers.
The voice data storage unit 212 stores the registered date information of the date, time information expressed in hours, minutes, and seconds, and voice data of the safety information in association with the telephone number.

  Upon receiving the telephone number from the information processing apparatus 1, the reference destination list generation unit 22 stores the text data of the safety information corresponding to the telephone number and the voice of the safety information in the text data storage unit 211 and the voice data storage unit 212, respectively. Check whether data is stored. When the text data of the safety information and the voice data of the safety information are stored in the text data storage unit 211 and the voice data storage unit 212 as a result of the confirmation, the reference destination list generation unit 22 All the date information and time information of the voice data of the safety information and the time information, and the storage destination URL (reference URL) of the text data of the safety information or the voice data of the safety information are extracted to generate a reference list. I do. The reference destination list generation unit 22 outputs the generated reference destination list to the transmission unit 23. On the other hand, if neither the text data storage unit 211 nor the voice data storage unit 212 stores the text data of the safety information corresponding to the telephone number or the voice data of the safety information, A no signal is output to the transmission unit 23.

  The transmission unit 23 transmits the reference destination list input from the reference destination list generation unit 22 to the information processing device 1. Further, the transmission unit 23 transmits the text data of the safety information or the audio data of the safety information input from the data extraction unit 24 to the information processing device 1.

When receiving an instruction signal for instructing acquisition of text data from the information processing device 1, the data extraction unit 24 extracts the corresponding text data from the text data storage unit 211 and outputs the extracted text data to the transmission unit 23. .
In addition, when receiving an instruction signal instructing acquisition of audio data from the information processing device 1, the data extraction unit 24 extracts the corresponding audio data from the audio data storage unit 212 and sends the extracted audio data to the transmission unit 23. Output.

FIG. 4 is a schematic block diagram illustrating an example of a configuration of the mobile communication carrier server device according to the present embodiment.
The mobile communication carrier server device 3 includes a storage unit 31, a number confirmation unit 32, a reference destination list generation unit 33, a transmission unit 34, and a data extraction unit 35. The number confirmation unit 32 includes a user information storage unit 311 and a text data storage unit 312.

The storage unit 31 stores the user information of the user who contracts for the company service and text data of safety information described in text.
Specifically, the user information storage unit 311 stores, as user information, the telephone number of the user who contracts for the company service. The text data storage unit 312 stores the registered date information, time information expressed in hours, minutes, and seconds, and text data of safety information in association with telephone numbers.

  When receiving the telephone number from the information processing device 1, the number confirmation unit 32 determines whether the user information corresponding to the telephone number is stored in the user information storage unit 311. When the user information corresponding to the telephone number is stored in the user information storage unit 311, the number confirmation unit 32 outputs a reference destination list generation instruction and a telephone number to the reference destination list generation unit 33. On the other hand, when the user information corresponding to the telephone number is not stored in the user information storage unit 311, the number confirmation unit 32 outputs a no-storage signal to the reference destination list generation unit 33.

  When receiving the no-storage signal from the number confirmation unit 32, the reference destination list generation unit 33 outputs the no-storage signal to the transmission unit 34 as it is. Further, when the reference destination list generation instruction is input from the number confirmation unit 32, the reference destination list generation unit 33 determines whether the text data of the safety information corresponding to the telephone number is stored in the text data storage unit 312. Confirm. When the text data of the safety information is stored in the text data storage unit 312 as the confirmation result, the reference list generation unit 33 determines the date information, the time information, and the corresponding safety information of the stored text data of the safety information. It extracts all of the storage URLs of the text data of information (reference URLs) and generates a reference list. The reference destination list generation unit 33 outputs the generated reference destination list to the transmission unit 34. On the other hand, when the text data of the safety information corresponding to the telephone number is not stored in the text data storage unit 312, the reference destination list generation unit 33 outputs a no storage signal to the transmission unit 34.

  The transmission unit 34 transmits the reference destination list input from the reference destination list generation unit 33 to the information processing device 1. The transmitting unit 34 transmits the text data of the safety information input from the data extracting unit 35 to the information processing device 1.

  When receiving an instruction signal instructing acquisition of text data from the information processing device 1, the data extraction unit 35 extracts the corresponding text data from the text data storage unit 312 and outputs the extracted text data to the transmission unit 34. .

FIG. 5 is an explanatory diagram showing an example of a description format of the disaster message board according to the embodiment. FIG. 6 is an explanatory diagram showing another example of the description format of the disaster message board according to the present embodiment. FIG. 7 is an explanatory diagram showing another example of the description format of the disaster message board according to the present embodiment.
FIG. 5 is an example of a data format G10 of text data of safety information of a mobile communication carrier server device operated by sample1 and a display image G11 based on the data format. FIG. 6 is an example of a data format G21 of text data of safety information of a mobile communication carrier server device operated by sample2 and a display image G22 based on the data format. FIG. 7 is an example of a data format G31 of text data of safety information of a mobile communication carrier server device operated by sample3 companies and a display image G32 based on the data format.

  As shown in the figure, the data formats of the text data of the safety information operated by each of the sample1, the sample2, and the sample3 are incompatible. For this reason, the information processing apparatus 1 extracts a character string to be voice-converted by using a predetermined rule, for example, a mathematical expression that matches the data format of the text data for each mobile communication carrier server apparatus 3.

FIG. 8 is a flowchart illustrating an example of the safety information confirmation processing according to the present embodiment. FIG. 9 is a flowchart illustrating an example of the safety information confirmation processing according to the present embodiment.
In step S101, the number obtaining unit 11 obtains a telephone number input by a user.
In step S102, the determination unit 12 determines whether the telephone number input from the number acquisition unit 11 is the telephone number of a mobile communication carrier (mobile phone). When the determination unit 12 determines that the telephone number is not the mobile phone number (step S102: NO), the fixed telephone company inquiry unit 132 executes the process of step S103. On the other hand, when the determination unit 12 determines that the number is the mobile phone number (step S102: YES), the mobile communication carrier inquiry unit 131 executes the process of step S120.

In step S103, the fixed telephone company inquiry unit 132 uses the API to inquire whether safety information (one or both of voice data and text data) corresponding to the acquired telephone number is stored.
In step S104, when the completion signal is input from the inquiry unit 13, the fixed telephone company reference destination list acquisition unit 142 determines whether the API has used the API to acquire the reference destination list from the fixed telephone company server device 2. judge.
When the fixed telephone company reference list acquisition unit 142 has not acquired the reference list (step S104: NO), the reproduction unit 16 executes the processing of step S105. On the other hand, when the fixed telephone company reference list acquisition unit 142 acquires the reference list (step S104: YES), the reproduction unit 16 executes the processing of step S106.

In step S105, the reproducing unit 16 reproduces that there is no message of the safety information based on the input of the no-storage signal.
In step S106, the sorting unit 15 sorts the reference destination list, and the reproducing unit 16 reads out and reproduces the list in the sorted order.
In step S107, the sorting unit 15 determines whether or not an operation signal by a selection operation instructing confirmation of the earliest safety information of the list by the user has been input via the operation receiving unit 10, that is, other safety information. Check whether is selected. If an operation signal from the user has not been input for a predetermined time via the operation reception unit 10 (step S107: NO), the sorting unit 15 ends the safety information confirmation processing. On the other hand, when the sorting unit 15 confirms that the operation signal from the user has been input for a predetermined time via the operation receiving unit 10 (step S107; YES), the text data obtaining unit 17 executes the process of step S108.

In step S108, when the sorting unit 15 confirms the operation signal, the reproducing unit 16 or the text data obtaining unit 17 uses the API to send the text of the corresponding safety information from the fixed telephone company server device 2 based on the reference URL. Acquire data or voice data of safety information.
In step S109, the sorting unit 15 determines whether the data is audio data or text data. If the data is text data in step S108 (step S109; YES), the sorting unit 15 causes the text data obtaining unit 17 to obtain text data. If the data is audio data (step S109: NO), the reproduction unit 16 outputs an instruction signal for acquiring the audio data.

In step S110, the reproduction unit 16 reproduces the audio data obtained using the API.
In step S111, the text data obtaining unit 17 obtains text data using the API, and converts the obtained text data into audio data. Then, the text data acquisition unit 17 outputs the converted audio data to the reproduction unit 16, and the reproduction unit 16 reproduces the audio data.

  In step S112, the operation accepting unit 10 confirms whether or not an operation signal for instructing confirmation of the next message has been input from the user. When the operation receiving unit 10 receives the operation signal within the predetermined time, that is, when reproducing the next message (Step S112; YES), the sorting unit 15 executes the process of Step S108. On the other hand, if the operation reception unit 10 has not received the operation signal within the predetermined time, that is, if the next message is not to be reproduced (step S112; NO), the safety information confirmation processing ends.

  In step S120, when the determination result indicating that the mobile phone number is the mobile phone number is input from the determination unit 12, the mobile communication carrier inquiry unit 131 checks the safety information corresponding to the input phone number. An inquiry is made to the mobile communication carrier server device 3 using the TCA-IF to determine whether text data is stored.

  In step S121, the mobile communication carrier reference destination list acquisition unit 141 determines whether there is text data of the safety information, that is, whether there is a message, based on whether the reference destination list has been acquired. When there is text data of the safety information (step S121; YES), the mobile communication carrier reference destination list acquisition unit 141 executes the process of step S125. On the other hand, if there is no text data of the safety information, that is, if a no-storage signal has been received or if a predetermined time has elapsed and time-out has occurred (step S121; NO), the mobile communication carrier reference destination list acquisition unit 141 determines The inquiry unit 13 performs the process of step S122.

In step S122, an inquiry is made using the TCA-IF as to whether or not text data of safety information corresponding to the telephone number input to the other mobile communication carrier server device 3 is stored.
In step S123, the mobile communication carrier reference destination list acquisition unit 141 determines whether there is text data of the safety information, that is, whether there is a message, based on whether the reference destination list has been acquired. When there is text data of the safety information (step S123; YES), the mobile communication carrier reference list acquisition unit 141 executes the process of step S125. On the other hand, if there is no text data of the safety information, that is, if a no-storage signal has been received or if a predetermined time has elapsed and time-out has occurred (step S123; NO), the mobile communication carrier reference destination list acquisition unit 141 determines The inquiry unit 13 performs the process of step S124.
In step S124, the inquiry unit 13 confirms whether or not there is another mobile communication carrier server device 3 for which no inquiry has been made. If there is another uncommunicated mobile communication carrier server device 3 (step S124; YES), the inquiry unit 13 executes the processing of step S120, and the uninquired other mobile communication carrier server device 3 If not (step S124; NO), the safety information confirmation processing is terminated.

In step S125, the reference destination list acquisition unit 14 acquires a reference destination list using the UNI.
In step S126, the fixed telephone company inquiry unit 132 uses the API to inquire the fixed telephone company server device 2 about whether there is one or both of the voice data of the safety information and the text data of the safety information.
In step S127, when the fixed telephone carrier reference list acquisition unit 142 acquires the reference list, the sorting unit 15 transmits the reference list acquired from the fixed telephone carrier server device 2 and the mobile communication carrier server device 3. The obtained reference destination list is sorted in order of the date and time when the safety information is registered and the latest time information to generate one reference destination sort list.

In step S128, the reproducing unit 16 reads out and reproduces the reference destination sort list in the sorted order.
In step S129, the sorting unit 15 determines whether or not an operation signal of a selection operation instructing confirmation of the earliest safety information of the list by the user has been input via the operation receiving unit 10, that is, other safety information. Check whether is selected. If an operation signal from the user has not been input for a predetermined time via the operation reception unit 10 (step S129: NO), the sorting unit 15 ends the safety information confirmation processing. On the other hand, when the sorting unit 15 confirms that the operation signal by the user has been input for a predetermined time via the operation receiving unit 10 (step S129; YES), the text data obtaining unit 17 executes the process of step S130.

  In step S130, the sorting unit 15 determines that the reference destination indicated by the reference URL of the safety information selected by the instruction signal corresponding to the operation of the user for the reproduction of the reference destination sorting list by the reproduction unit 16 is the fixed telephone company server device. 2 or the mobile communication carrier server device 3. When the reference destination is the fixed telephone company server device 2 (step S130; YES), the sorting unit 15 executes the process of step S132. On the other hand, when the reference destination is the mobile communication carrier server device 3 (step S130: NO), the sorting unit 15 executes the process of step S131.

In step S131, the sorting unit 15 causes the mobile communication carrier text acquisition unit 171 to acquire the selected text data.
In step S132, the sorting unit 15 causes the fixed telephone carrier text acquiring unit 172 to acquire the text data of the selected safety information if the data is text data, and causes the reproducing unit 16 to acquire the text of the selected safety information if the data is voice data. Get audio data.
In step S133, the sorting unit 15 determines whether the data is voice data or text data. If the data is text data in step S133 (step S133; YES), the sorting unit 15 causes the text data obtaining unit 17 to obtain text data. If the data is audio data (step S133: NO), an instruction signal for causing the reproducing unit 16 to acquire audio data is output.

In step S134, the reproducing unit 16 reproduces the audio data obtained using the API.
In step S135, the text data acquisition unit 17 converts the acquired text data into audio data. Then, the text data acquisition unit 17 outputs the converted audio data to the reproduction unit 16, and the reproduction unit 16 reproduces the audio data.

  In step S136, the operation accepting unit 10 confirms whether or not an operation signal for instructing confirmation of the next message has been input from the user. When the operation receiving unit 10 receives the operation signal within the predetermined time, that is, when reproducing the next message (step S136; YES), the sorting unit 15 executes the process of step S130. On the other hand, if the operation reception unit 10 has not received the operation signal within the predetermined time, that is, if the next message is not to be reproduced (step S136; NO), the safety information confirmation processing ends.

  Note that if the user terminates the call or the call is disconnected for some reason while executing any of the processes from step S101 to step S136, the information processing apparatus 1 performs the processing according to FIG. The information confirmation process may be interrupted.

  As described above, according to the present embodiment, the information processing device 1 includes the mobile communication carrier server device 3 that stores at least the first text data (text data of the safety information) and the second text data (safety information). An information processing apparatus 1 that communicates with a fixed telephone company server apparatus 2 that stores text data of information) and voice data (voice data of safety information), and stores at least one of a mobile phone number and a fixed phone number. A number acquiring unit 11 to be acquired, a determining unit 12 for determining whether the telephone number is a telephone number of a mobile phone or a telephone number of a fixed telephone, and when the determining unit 12 determines that the telephone number is a mobile phone number. Inquiry section 13 (mobile communication carrier inquiry section 131) for inquiring the presence or absence of the first text data to mobile communication carrier server apparatus 3; 3 (mobile communication carrier text acquisition unit 171), which obtains the first text data according to the inquiry result by 3 (mobile communication carrier inquiry unit 131); And a reproducing unit 16 for converting the data into a reproduced data.

  According to such a configuration, it is not necessary to specify each of a plurality of voice message registration / browsing systems and text message registration / browsing systems, and it is possible to improve user convenience when confirming safety information.

  When the mobile communication carrier server device 3 stores the first text data corresponding to the telephone number as a result of the inquiry, the information processing device 1 stores the contents of the first text data associated with the telephone number. The reference destination list acquisition unit 14 (the mobile communication carrier reference destination list acquisition unit 141) that acquires the first reference destination list that can be confirmed, and the reference destinations included in the first reference destination list are sorted by date and time information. And a sorter 15 for generating a reference destination sort list by using the reference unit. The playback unit 16 converts the selected first text data into audio based on the reference destination sort list generated by the sorter 15. To play.

  According to such a configuration, even when the text data of the safety information is stored in any of the plurality of mobile communication carriers, the safety information can be confirmed, so that user convenience is improved. Can be improved.

  Further, the information processing device 1 inquires of the mobile communication carrier server device 3 about the presence / absence of the first text data, and inquires of the fixed telephone carrier server device 2 about the presence / absence of the second text data, and obtains the reference destination list When the mobile communication carrier server device 3 stores the first text data corresponding to the telephone number as a result of the inquiry, the unit 14 can confirm the contents of the first text data associated with the telephone number. When the fixed telephone company server device 2 stores the second text data and the voice data corresponding to the telephone number as a result of the inquiry while acquiring the reference list of the first text, the second text associated with the telephone number is obtained. A second reference destination list capable of confirming the content of the data and the content of the audio data is acquired, and the sorting unit 15 adds the second reference destination list to the first reference destination list. The included reference destinations and the reference destinations included in the second reference destination list are sorted by date and time information to generate a reference destination sort list. Based on this, the selected first text data and second text data are converted into audio and reproduced, or the selected audio data is reproduced.

  According to such a configuration, the safety information can be easily confirmed regardless of the telephone number of the fixed telephone or the mobile telephone, so that the convenience for the user can be improved.

  Further, the text data acquisition unit 17 extracts the first text data stored in the mobile communication carrier server device 3 from HTML, and converts the second text data stored in the fixed telephone carrier server device into an API. Use to get.

  According to such a configuration, there is no need to change the specifications of the existing system or negotiate new specifications, and the cost at the start of operation can be suppressed. Also, at the time of a disaster peak, for example, the number of accesses to the voice message registration / browsing system for safety information is 100,000 bhca or more. bhca is the number (number of times) of line calling calls in a time zone when the telephone network line is most congested. Even in such a case, by obtaining the text data one by one, the amount of use of the temporary storage memory can be suppressed, and the time required for reproduction can be reduced.

  When the first text data includes a pictogram, the information processing apparatus 1 does not convert the pictogram into voice.

  According to such a configuration, it is possible to suppress an unnatural sound reproduction by unnecessary characters and symbols, and a reproduction error caused by a conversion error and the like. In addition, since voice reproduction of unnecessary characters and the like can be suppressed, it is possible to prevent stress from being applied to a user who is tired both physically and mentally.

  Note that a program for executing each process of the information processing apparatus 1 in the present embodiment is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read and executed by a computer system. Thus, the above-described various processes related to the information processing device 1 may be performed.

  Here, the “computer system” may include an OS and hardware such as peripheral devices. The “computer system” also includes a homepage providing environment (or a display environment) if a WWW system is used. The “computer-readable recording medium” includes a writable nonvolatile memory such as a flexible disk, a magneto-optical disk, a ROM, and a flash memory, a portable medium such as a CD-ROM, and a hard disk incorporated in a computer system. Storage device.

  Further, a “computer-readable recording medium” refers to a volatile memory (for example, a DRAM (Dynamic)) in a computer system serving as a server or a client when a program is transmitted through a network such as the Internet or a communication line such as a telephone line. Random Access Memory)) as well as programs that hold programs for a certain period of time. Further, the program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium.

  Here, the "transmission medium" for transmitting a program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. Further, the program may be for realizing a part of the functions described above. Furthermore, what can realize the above-mentioned function in combination with a program already recorded in the computer system, that is, a so-called difference file (difference program) may be used.

  As described above, the embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and includes a design and the like without departing from the gist of the present invention.

Sys1 Information processing system SysA Fixed telephone carrier system SysB First mobile communication carrier system SysC Second mobile communication carrier system 1 Information processing device 10 Operation accepting unit 11 Number acquisition unit 12 Determination unit 13 Inquiry unit 131 Move Mobile carrier inquiry section 132 Fixed telephone carrier inquiry section 14 Reference list acquisition section 141 Mobile carrier reference list acquisition section 142 Fixed telephone carrier reference list acquisition section 15 Sorting section 16 Playback section 17 Text data acquisition Unit 171 mobile communication carrier text acquisition unit 172 fixed telephone carrier text acquisition unit 2 fixed telephone carrier server device 21 data storage unit 211 text data storage unit 212 voice data storage unit 22 reference list generation unit 23 transmission unit 24 data Extraction unit 3 Mobile communication carrier server device 3 Storage unit 311 user information storage unit 312 the text data storage section 32 No. confirmation unit 33 references the list generation unit 34 transmission unit 35 data extractor

Claims (8)

An information processing device communicating with a mobile communication carrier server device that stores at least a first text data and a fixed telephone carrier server device that stores a second text data and voice data,
A number acquisition unit that acquires at least one of a mobile phone and a landline phone number,
A determination unit that determines whether the telephone number is the telephone number of the mobile phone or the telephone number of the fixed telephone,
An inquiry unit that inquires the mobile communication carrier server device about the presence or absence of the first text data when the determination unit determines that the mobile phone number is the telephone number of the mobile phone;
A text data acquisition unit that acquires the first text data in response to an inquiry result by the inquiry unit;
A reproducing unit that converts the first text data into audio and reproduces the audio;
An information processing apparatus comprising: When the mobile communication carrier server stores the first text data corresponding to the telephone number as a result of the inquiry, the contents of the first text data associated with the telephone number can be confirmed. A reference destination list obtaining unit that obtains a first reference destination list;
A sorter that sorts reference destinations included in the first reference destination list by date and time information to generate a reference destination sort list;
Further comprising
The information processing device according to claim 1, wherein the reproducing unit converts the selected first text data into audio and reproduces the audio based on the reference destination sort list generated by the sorting unit. The inquiry unit, when the determination unit determines that the telephone number of the mobile phone, to query the presence or absence of the first text data to the mobile communication carrier server device, the fixed telephone carrier server Inquiring of the device whether the second text data exists,
The reference destination list acquisition unit, when the mobile communication carrier server device stores the first text data corresponding to the telephone number as the inquiry result, the first text data associated with the telephone number. The fixed telephone company server device acquires a first reference destination list capable of confirming the contents of text data, and stores the second text data and the voice data corresponding to the telephone number as the inquiry result. In the case, a second reference destination list capable of confirming the content of the second text data and the content of the voice data associated with the telephone number is obtained,
The sorting unit generates the reference destination sorted list by sorting reference destinations included in the first reference destination list and reference destinations included in the second reference destination list by date and time information,
The reproducing unit converts the selected first text data and the second text data into audio based on the reference sort list generated by the sorting unit, and reproduces the selected text data or the selected text data. The information processing device according to claim 2, wherein the audio data is reproduced. The text data acquisition unit,
The method according to claim 1, wherein the first text data stored by the mobile communication carrier server device is extracted from HTML, and the second text data stored by the fixed telephone carrier server device is acquired using an API. The information processing apparatus according to claim 2 or 3. The information processing device according to any one of claims 1 to 4, wherein when the first text data includes a pictogram, the pictogram is not converted to voice. Information processing system including an information processing device capable of collecting information from a mobile communication carrier server device storing at least first text data, and a fixed telephone carrier server device storing second text data and voice data And
A number acquisition unit that acquires at least one of a mobile phone and a landline phone number,
A determination unit that determines whether the telephone number is the telephone number of the mobile phone or the telephone number of the fixed telephone,
An inquiry unit that inquires the mobile communication carrier server device about the presence or absence of the first text data when the determination unit determines that the mobile phone number is the telephone number of the mobile phone;
A text data acquisition unit that acquires the first text data in response to an inquiry result by the inquiry unit;
A reproducing unit that converts the first text data into audio and reproduces the audio;
An information processing system comprising: An information processing method used for an information processing device that communicates with a mobile communication carrier server device that stores at least a first text data and a fixed telephone carrier server device that stores a second text data and voice data. ,
A number acquisition step of acquiring at least one of a mobile phone and a landline phone number,
A determining step of determining whether the telephone number is the telephone number of the mobile phone or the telephone number of the fixed telephone;
An inquiry step of inquiring the mobile communication carrier server device about the presence or absence of the first text data when it is determined that the mobile phone number is the telephone number of the mobile phone in the determination step;
A text data obtaining step of obtaining the first text data according to an inquiry result by the inquiry step;
A reproducing process of converting the first text data into voice and reproducing the voice;
An information processing method comprising: A mobile communication carrier server device that stores at least the first text data; and a computer of the information processing device that communicates with the fixed telephone carrier server device that stores the second text data and voice data.
A number acquisition step of acquiring at least one of a mobile phone number and a landline phone number;
A determining step of determining whether the telephone number is the telephone number of the mobile phone or the telephone number of the fixed telephone;
An inquiry step of inquiring the mobile communication carrier server device about the presence or absence of the first text data when it is determined that the mobile phone number is the telephone number of the mobile phone;
A text data obtaining step of obtaining the first text data in accordance with an inquiry result by the inquiry step;
A reproducing step of converting the first text data into a voice and reproducing the voice;
Information processing program for executing the program.

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