JP6612602B2 - Stress inspection system, stress inspection method, and stress inspection program - Google Patents

Description

  The present invention relates to a stress inspection system, a stress inspection method, and a stress inspection program for inspecting a worker's situation regarding stress.

  For work management that manages the attendance such as attendance, absence, lateness, and early departure of workers, a system that reduces the process of applying for time attendance is adopted. For example, a system that automatically sends various applications, such as overtime notices and holiday attendance notices according to work rules, according to workers' time and attendance times, and complicated and cumbersome to cope with diversifying employment forms and work forms A system that automatically outputs time and attendance information has also been studied (see, for example, Patent Document 1). In recent years, in order to reduce the risk of overworking or long working hours, etc., which is unsatisfactory in mental health, efforts are being made to regularly check the stress status of workers (for example, Non-Patent Documents 1 and 2). See).

Japanese Patent Laying-Open No. 2004-341968 (first page, FIG. 1)

Nittsu System Co., Ltd., “Working Environment Improvement System with Stress Inspection”, [online], Nittsu System Co., Ltd. website, [October 30, 2015 search], Internet <http: //www.nittsusystem. co.jp/home/mental/index.asp> Ministry of Health, Labor and Welfare, “Measures for mental health and overwork in the workplace such as stress testing”, [online], Ministry of Health, Labor and Welfare website, [October 30, 2015 search], Internet <http: //www.mhlw.go .jp / bunya / roudoukijun / anzeneisei12 / ＞

  In the stress test, which examines the worker's situation regarding stress, a set of questions are repeatedly asked to the examinee, and the answer to that question determines the stress situation of the examinee, the tolerance of the examinee against the stress situation, and the examination of the stress situation. A person's coping ability is evaluated. In the evaluation of responses in the stress test, for example, if there is even one negative response, the examinee is determined to be stressed, and the strength of the stress received by the examinee depends on how many negative responses are present. Is determined.

  On the other hand, the stress situation of a worker may vary greatly depending on one factor among the multiple factors such as the workplace environment, the content of work, overwork, and long working hours, or it may depend on the combination of multiple factors. Sometimes it changes a lot. In addition, a worker's tolerance to a stress situation and a worker's ability to cope with a stress situation may vary greatly depending on one factor or may vary greatly depending on a combination of a plurality of factors.

  In this regard, in the above-described evaluation method, for example, even if one negative answer should be determined to have a high stress intensity, the stress intensity received by the examinee It is evaluated that it is about the same size as one negative answer. Moreover, even if a plurality of negative answers that should be determined to have a low stress intensity, the stress intensity received by the examinee is evaluated to be very large.

  Therefore, it is desired that a stress inspection system for inspecting a worker's situation regarding stress enhances the accuracy with respect to the result of the inspection, thereby increasing the usefulness of information provided to the user.

  The present invention has been made to solve the above-described problems, and its purpose is to provide a stress inspection system, a stress inspection method, and a stress inspection program capable of enhancing the usefulness of information provided to a user. Is to provide.

  In the stress test system for solving the above-described problems, each of the alternative questions included in the stress test is a factor, and each of the factors belongs to any one of a plurality of scales, It belongs to any one of a plurality of classifications, and the plurality of the classifications include a weighted classification to which two or more of the scales belong. This stress inspection system is based on a score storage unit that stores a score that is a value set for each option of the question, and for each of the measures belonging to the weighted classification, by a response of a factor constituting the measure A scale processing unit is provided that calculates a deviation value of the scale from the score and outputs a stage value corresponding to the deviation value from among a plurality of preset stage values. The stress inspection system uses the step value of each scale belonging to the weighted classification and the weight set in advance for each scale as a contribution to the evaluation of the weighted classification. A classification processing unit that calculates a weighted average value of all the scales to which it belongs; and an evaluation output unit that outputs one evaluation corresponding to the weighted average value from a plurality of preset evaluation candidates.

  In the stress test method for solving the above-described problem, each of the alternative questions included in the stress test is a factor, and each of the factors belongs to any one of a plurality of scales, It belongs to any one of a plurality of classifications, and the plurality of the classifications include a weighted classification to which two or more of the scales belong. This stress test method uses a score storage unit that stores a score that is a value set for each option of the question, and a stress test using an answer of each factor and a score stored in the score storage unit. A stress inspection method using a stress inspection system including a control unit that outputs In the stress inspection method, the control unit calculates, for each of the scales belonging to the weighted classification, a deviation value of the scale from a score obtained by answering a factor constituting the scale. A step value corresponding to the deviation value is output from among the step values, and the step value of each scale belonging to the weighted classification and one set in advance for each scale as a contribution to the evaluation of the weighted classification And calculating a weighted average value of all the scales belonging to the weighted classification, and outputting one evaluation corresponding to the weighted average value from a plurality of preset evaluation candidates To do.

  In the stress test program for solving the above problem, each of the alternative questions included in the stress test is a factor, and each of the factors belongs to any one of a plurality of scales, It belongs to any one of a plurality of classifications, and the plurality of the classifications include a weighted classification to which two or more of the scales belong. The stress test program uses a score storage unit that stores a score that is a value set for each option of the question, and a stress test using an answer of each factor and a score stored in the score storage unit. A stress inspection program using a stress inspection system provided with a control unit that outputs And this stress inspection program calculates the deviation value of the scale from the score by the answer of the factor which constitutes the scale with respect to each scale belonging to the weighted classification, and the control unit It functions as a scale processing unit that outputs a step value corresponding to the deviation value from among the step values. Further, the stress inspection program uses the control unit to use the step value of each scale belonging to the weighted classification and the weight set in advance for each scale as a contribution to the evaluation of the weighted classification. A classification processing unit for calculating a weighted average value of all the scales belonging to the weighted classification, and an evaluation output unit for outputting one evaluation corresponding to the weighted average value from a plurality of preset evaluation candidates To function as.

  According to each of the above configurations, the stage value of the target scale that has a small contribution to the weighted classification evaluation and the stage value of the target scale that has a large contribution to the weighted classification evaluation are calculated according to each contribution. Received. That is, the stage value of the target scale that has a large contribution to the evaluation of the weighted classification has a greater influence on the evaluation of the weighted classification than the stage value of the target scale that has a small contribution. As a result, for example, it is suppressed that the evaluation of the weighted classification is excessively biased only by the fact that the step value of one target scale is significantly small or significantly large. As a result, it is possible to suppress a large divergence between the result shown by the evaluation of the weighted classification and the actual situation. Therefore, it is possible to increase the usefulness of the weighted classification evaluation, which is information provided to the user of the stress inspection system.

  In the stress inspection system, the classification processing unit may include the weighted average value as an evaluation value, and calculate an evaluation value of the classification based on a score by a response of a factor belonging to each of the classifications. At this time, the stress inspection system calculates a weighted average value of all the classifications using each evaluation value and a weight set in advance for each classification as a contribution to the overall evaluation, You may further provide the evaluation process part which outputs one comprehensive evaluation corresponding to the weighted average value of all the said classification | category from the candidate of the comprehensive evaluation set beforehand.

  According to the above configuration, the evaluation value of the classification having a small contribution to the comprehensive evaluation and the evaluation value of the classification having a large contribution to the comprehensive evaluation are handled according to each contribution when outputting the comprehensive evaluation. That is, an evaluation value of a category having a large contribution to the comprehensive evaluation has a larger influence on the comprehensive evaluation than an evaluation value of a classification having a small contribution. Therefore, for example, it is possible to suppress the overall evaluation from being excessively biased only by the fact that the evaluation value of one classification is significantly small or large. As a result, it is possible to further increase the usefulness of the comprehensive evaluation that is information provided to the user of the stress inspection system.

  In the stress testing system, each classification is composed of a plurality of classification elements, the classification element to which one of the scales belongs is a single element, and the classification elements to which a plurality of the scales belong are additive elements For the single element, the step value of the classification element is the evaluation value of the classification element, and for the additive element, the arithmetic mean value of the step values of all the scales constituting the classification element is the classification The evaluation value of the element. The scale processing unit calculates, for each of the scales, a deviation value of the scale from points assigned to the scale, and corresponds to the deviation value of the scale from a plurality of preset step values. The step value to be output is output. At this time, the evaluation output unit associates the evaluation value of each classification element with a binary code based on a threshold, specifies the combination of the binary code in the classification, and corresponds to the specified combination The processing for outputting the classification comment to be performed from among the classification comments set for each combination may be performed for each of the classifications.

  According to the above configuration, one comment is output from a plurality of classification comments prepared as comments for each classification. At this time, a binary code is associated with the evaluation value of each classification element constituting the classification, and a classification comment corresponding to the combination of the binary codes is output. Therefore, it is possible to output a comment that more accurately reflects the examination result of the examinee as compared with a configuration in which only one comment corresponding to the comprehensive evaluation is simply output.

  In the stress inspection system, each classification is the weighted classification, and the evaluation output unit associates a weighted average value of each classification with a binary code based on a threshold value, and the binary code in all classifications. And a process of outputting a comprehensive comment corresponding to the specified combination from the comprehensive comments set for each combination.

  According to the above configuration, one comment is output from a plurality of comprehensive comments prepared as comments for comprehensive evaluation. At this time, a binary code is associated with the weighted average value of each classification, and a comprehensive comment corresponding to the combination of the binary codes is output. Therefore, it is possible to output a comment that more accurately reflects the current state of the examinee as a comment for comprehensive evaluation.

  The stress inspection system associates a status storage unit that stores the work status of an employee, an evaluation storage unit that stores an evaluation of a stress test received by the employee, a history of the business status, and a history of the evaluation And an alert output unit that outputs the alert to the manager's terminal.

  According to the above configuration, since the alert that associates the evaluation of the stress test that the employee consulted with the work status of the employee is output to the administrator's terminal, in order to improve the stress status of the employee It becomes easy to perform management.

  ADVANTAGE OF THE INVENTION According to this invention, the usefulness of the information provided to a user can be improved.

The block diagram which shows schematic structure of the stress test | inspection system in this embodiment. The block diagram which shows the data of the personal information storage part in this embodiment. The block diagram which shows the data of the monthly information storage part in this embodiment. The block diagram which shows the data of the test | inspection information storage part in this embodiment. The block diagram which shows the data of the storage area | region of the score reference | standard in this embodiment. The block diagram which shows the data of the memory area of the evaluation reference | standard in this embodiment. The block diagram which shows the data of the storage area of the evaluation comment in this embodiment. The block diagram which shows the data which the candidate information storage part in this embodiment memorize | stores. The block diagram which shows the data which the test | inspection answer memory | storage part in this embodiment memorize | stores. The block diagram which shows the data which the test result memory | storage part in this embodiment memorize | stores. The block diagram which shows the structure of the evaluation part in this embodiment. The flowchart which shows the process sequence of the stress test | inspection method in this embodiment. The flowchart which shows the process sequence of evaluation of the stress test | inspection in this embodiment.

  Hereinafter, an embodiment in which a stress inspection system, a stress inspection method, and a stress inspection program are embodied will be described with reference to FIGS. Note that the stress test in the present embodiment includes a test of stress status, a test of resistance to stress emotion, a test of coping ability with respect to the stress status, and the like.

[Stress testing system]
As shown in FIG. 1, the stress inspection method according to the present embodiment uses a management server 20 connected to a plurality of client terminals 10.

  The client terminal 10 is a computer terminal used by employees and managers. The output unit included in the client terminal 10 has a function for outputting various kinds of information, and includes a display unit such as a display, for example. The input unit included in the client terminal 10 has a function for inputting various types of information, and includes an operation unit such as a keyboard or a pointing device.

  The management server 20 is a computer system for performing labor management of workers, managing the reception of stress tests, and managing the evaluation of answers to stress tests. The management server 20 includes a control unit 21, a personal information storage unit 22, a monthly information storage unit 23, a test information storage unit 24, a candidate information storage unit 25, a test response storage unit 26, and a test result storage unit 27. Yes.

  The control unit 21 includes a memory such as a CPU, a RAM, and a ROM, and executes processes for performing labor management and evaluation management described above. The control unit 21 executes a stress inspection program, thereby functioning as a management unit 211, an extraction unit 212, an inspection unit 213, and an evaluation unit 214.

  The management unit 211 acquires employee personal information, and stores the acquired personal information in the personal information storage unit 22. The management unit 211 acquires information related to the employee's working hours, and stores the acquired working hours in the monthly information storage unit 23. The management unit 211 causes the inspection information storage unit 24 to store various types of information necessary for performing the stress inspection.

  The management unit 211 causes the administrator's client terminal 10 to output a screen for setting extraction conditions for candidates who undergo a stress test. The management unit 211 sets extraction conditions according to the input from the client terminal 10. The management unit 211 prompts the extracted candidate to receive a stress test, and monitors whether the candidate has received the stress test.

  The management unit 211 is an example of an awakening output unit, and monitors the personal situation of the examinee and the work situation of the examinee, and evaluates the correlation between the change in the situation and the change in the result of the stress test. To do. Specifically, the management unit 211 calculates a correlation coefficient using both as variables, and determines whether the correlation between the change in the personal situation and the business situation and the change in the result of the stress test is a predetermined correlation coefficient. Judgment is made based on whether or not the value is exceeded. When the management unit 211 determines that there is a correlation between the change in the personal condition or the business condition of the examinee and the change in the result of the stress test, the management unit 211 of the examinee's client terminal 10 or the administrator A message is sent to the client terminal as a reminder to encourage improvement of the personal situation and business situation.

  The extraction unit 212 stores data relating to extraction conditions for extracting candidates for receiving a stress test, and executes a process of extracting candidates from employees. The extraction unit 212 holds data relating to an evaluation value calculation formula that is a calculation formula for calculating a time evaluation value in accordance with the period segment designation, and calculates a time evaluation value in accordance with the period segment designation. The time evaluation value according to the period classification specification may be calculated by referring to the specified conditions in each month of the month, or the sum of the monthly data for each average month and divided by the specified number of months An average value may be calculated.

  The inspection unit 213 executes a process for managing the implementation of the stress inspection for the employee. The examination unit 213 outputs the question for stress examination stored in the examination information storage unit 24 to the client terminal 10 of the examinee. The examination unit 213 stores the answer to the question acquired from the client terminal 10 of the examinee in the examination answer storage unit 26.

  The evaluation unit 214 is an example of a scale processing unit, a classification processing unit, and an evaluation output unit, and executes a process of evaluating the condition of the examinee with respect to stress using the answer stored in the test response storage unit 26.

  The evaluation process executed by the evaluation unit 214 includes a process for calculating a score for each question from the answer of the stress test, a process for calculating a deviation value of the scale to which the question belongs, and a scale step value J from the deviation value of the scale to which the question belongs. Including the process of calculating. In addition to these, the evaluation process executed by the evaluation unit 214 includes an arithmetic average value S that is an evaluation value for each classification element, a calculation that calculates a weighted average value K for each classification, It includes processing for calculating the weighted average value KA. Furthermore, the evaluation process executed by the evaluation unit 214 includes specifying a classification comment corresponding to the weighted average value K and specifying a general comment corresponding to the weighted average value KA.

  The weighted average value K of each classification, the evaluation of each classification obtained from the weighted average value K, the weighted average value KA of all classifications, the evaluation value obtained from the weighted average value KA of all classifications, classification comments, and general comments Each is an example of an evaluation for an answer to a stress test in the present embodiment.

  As shown in FIG. 2, the personal information storage unit 22 stores a personal information management record 220 indicating employee attributes for each employee. The personal information storage unit 22 stores the registered content as a personal information management record 220 when employee personal information is registered in the stress inspection system. The personal information management record 220 includes data relating to individual items such as employee code, name, affiliation, job title, work style, contact information, personal status, business status, and mental correspondence. The storage area for storing data relating to each personal item stores data relating to an identifier for specifying the content of the personal item.

  For example, the employee code storage area stores data relating to an identifier for identifying an employee. The name storage area stores data related to employee names. The affiliation storage area stores data relating to an identifier for identifying the department to which the employee belongs. The position storage area stores data relating to an identifier for identifying the position of the employee. The work mode storage area stores data relating to identifiers for specifying a work mode based on an employment contract between an employee and a user, such as full-time, part-time, working hours, and flex. The contact storage area stores data related to contact information such as an e-mail address for sending various notifications to employees.

  For example, the personal status storage area stores data related to the history of changes related to the personal environment of employees such as ceremonial occasions, changes in family structure, and relocations, and the date of change related to the personal environment. Correlate and remember changes in the personal environment. The storage area for work status stores data related to changes in the work environment of employees, such as transfers, elevation, and changes in work content, and is associated with the date of change related to the work environment. Memorize changes in the business environment. The mental storage area stores data related to treatment improvements and counseling results provided to employees and managers.

  As shown in FIG. 3, the monthly information storage unit 23 stores a monthly information management record 230 indicating the work status of the employee. The monthly information storage unit 23 stores the registered work status as a monthly information management record 230 when the work status of the employee is registered. The monthly information management record 230 includes data relating to each monthly item such as employee code, year and month, and working hours. The storage area for storing data relating to each monthly item stores data relating to an identifier for specifying the contents of the monthly item. For example, the storage area for the year and month stores data related to the year and month that the employee worked, and the storage area for the working time stores data related to the working time that the employee worked for that year and month.

[Inspection information storage unit 24]
As shown in FIG. 4, the test information storage unit 24 stores various types of information required for performing the stress test as a test information record 240. The inspection information record 240 includes data relating to an identifier for specifying the inspection type. The examination information record 240 includes data related to an identifier for specifying an option for each question and data related to an identifier for specifying a question such as a question code. Furthermore, the inspection information record 240 includes various data required for the evaluation process, such as data relating to a scoring standard, a statistical value, an evaluation standard, and an identifier for specifying an evaluation comment.

  The test type storage area stores data relating to an identifier for specifying the type of the stress test. The stress test includes a test of a stress situation, a test of resistance to stress emotions, a test of ability to cope with the stress situation, and the like. There are nine types of stress tests, for example, stress status test, social adaptation status assessment, depression tendency test, mental health assessment, coping ability assessment, aptitude test for new recruits, occupational stress test, mentality in occupational life It is a health check and a human relationship survey.

  The option storage area stores data relating to an identifier for specifying a question option to be asked in the stress test. Examples of questions to be asked in the stress test include “Yes”, “Well”, “Slightly different”, and “No”. Each set of questions asked in the stress test is a factor in the present embodiment. Each factor asked in the stress test belongs to one of a plurality of scales. Each scale asked in the stress test belongs to any one of a plurality of classifications.

  The question code storage area 241 stores data relating to an identifier for identifying a question to be asked in the stress test. The question code is used for identifying a primary stress test and a secondary stress test, specifying a question to be included in each type of stress test, and the like. The question code storage area 241 stores data relating to an identifier for specifying a question in association with data relating to an identifier for specifying a scale to which the question belongs and a classification to which the scale belongs.

  The statistical value storage area stores statistical values such as average points and standard deviations for each scale. The statistical value of each scale in the present embodiment is a value calculated based on, for example, a nationwide survey conducted using a new occupational stress simple survey form. The statistical value for each scale is used when the deviation value is calculated from the score for each scale.

[Question code storage area 241]
Details of the data stored in the question code storage area will be described below.
Each scale is, for example, a scale defined by a new occupational stress simple survey form. All scales include a target scale, which is a scale to which two or more different factors belong. Each scale belongs to any one category. All the scales may be composed of a scale to which only one factor belongs and a target scale, or may be composed of only the target scale. Two or more factors belonging to the target scale are questions that are related to the situation of the examinee with respect to stress. Each classification is, for example, a classification in the new occupational stress simple survey form.

  All classifications include weighted classification, which is a classification to which two or more different scales belong. Two or more scales belonging to the weighted classification are scales that are mutually related to the situation of the examinee with respect to stress. All classifications may include a single classification to which only one scale belongs in addition to the weighted classification. In this embodiment, an example is shown in which each classification is a weighted classification.

  All classifications include classifications to which two or more different classification elements belong. Each classification element is an element to which one or more scales belong. A classification element to which only one scale belongs is a single element, and a classification element to which two or more scales belong is an additive element. Two or more scales belonging to the additive element are scales that are mutually related to the situation of the examinee with respect to stress.

  The weighted classification may be a classification to which only one or more additive elements belong, a classification to which only two or more single elements belong, or an additive element and a single element. The classification to which the combination of Among these, each classification in the present embodiment is a classification to which only two or more additive elements belong or a classification to which a combination of additive elements and single elements belongs.

Each of the classifications, measures, and factors is illustrated below.
<Example of classification>
Examples of classification are the following five.

“1st category: work burden”, “2nd category: way of work and purpose”, “3rd category: workplace environment (department)”, “4th category: workplace environment (office level)”, “No. "5 classification: health and satisfaction".
The following two additive elements and one single element belong to the first classification.

“First classification element: quantitative and time burden of work”, “second classification element: workplace environment and nature of work”, “third classification element: work self-balance”.
The first classification element is an additive element to which the first to third scales belong.

The second classification element is an additive element to which the fourth to seventh scales belong.
The third classification element is a single element to which only the eighth scale belongs.
Note that the following three additive elements and one single element belong to the second classification.

“4th classification element: way of work”, “5th classification element: purpose of work”, “6th classification element: opportunity for growth”.
The fourth classification element is an additive element to which the ninth to eleventh scales belong.

The fifth classification element is an additive element to which the 12th scale and the 13th scale belong.
The sixth classification element is a single element to which only the 14th scale belongs.
In addition, the following four additive elements belong to the third classification.

“7th classification element: support”, “8th classification element: reward”, “9th classification element: personality of boss”, “10th classification element: atmosphere of work”.
The seventh classification element is an additive element to which the 15th to 17th scales belong.

The eighth classification element is an additive element to which the 18th scale to the 20th scale belong.
The ninth classification element is an additive element to which the 21st scale and the 22nd scale belong.
The tenth classification element is an additive element to which the 23rd scale and the 24th scale belong.

<Scale example>
An example of the scales is the following eight scales constituting the first classification.
"1st scale: quantitative burden of work", "2nd scale: qualitative burden of work", "3rd scale: physical burden", "4th scale: interpersonal relationship at work", "5th Scale: Workplace Environment, 6th Scale: Emotional Burden, 7th Scale: Role Conflict, 8th Scale: Work Self Balance. The first scale, the second scale, the fourth scale, the fifth scale, the sixth scale, the seventh scale, and the eighth scale are all examples of the target scale.

Other examples of scales are the following six scales that constitute the second classification.
“9th scale: control of work”, “10th scale: appropriateness of work”, “11th scale: utilization of skills”, “12th scale: significance of work”, “13th scale: clarity of role” , “14th scale: opportunity for growth”. The ninth scale, the twelfth scale to the fourteenth scale are examples of the target scale.

Another example of the scales is the following 10 scales constituting the third classification.
“15th scale: support from superiors”, “16th scale: support from colleagues”, “17th scale: support from family friends”, “18th scale: economic / positional reward”, “19th scale: “Respect Reward”, “20th Scale: Stability Reward”, “21st Scale: Boss's Leadership”, “22nd Scale: Boss's Fair Attitude”, “23rd Scale: Workplace that can be praised”, “24th Scale” : Workplace that admits failure. The 15th to 24th scales are all examples of the target scale.

<Factor example>
An example of the factor is the following three questions that belong to “first scale: quantitative burden of work”.
“Question 1. I have to do a lot of work”, “Question 2. I can't handle my work in time”, “Question 3. I have to work hard”.

Other examples of the factors are the following three questions that belong to the “second scale: qualitative burden of work”.
“Question 4. I need to concentrate quite a lot”, “Question 5. It's a difficult job that requires advanced knowledge and skills”, “Question 6. I must always think about my work during working hours”.

Another example of the factor is the following one question that belongs to “third scale: physical burden”, and the only factor that belongs to the third scale is the following one question.
“Question 7. It is a job that uses the body very often.

Other examples of factors are the following three questions belonging to "15th scale: support from boss".
“Question 34. Boss (How easy is the next person to talk?”), “Question 35. Boss (How much can the next person rely on when you are in trouble?”), “Question 36. Boss (How much will the following people ask if you have your personal consultation?)”

[Scoring storage area 242]
Hereinafter, the data stored in the storage area 242 based on the point allocation will be described in detail.
As shown in FIG. 5, the scoring reference storage area 242 is an example of a scoring storage unit, and stores scoring points and scale weights for each option, and stores classification weights for each class. One point is set for each question option.

  The weight of each scale is a value indicating how much the scale contributes to the evaluation of the classification to which the scale belongs, and is set for each scale to which the question belongs. The weight of each classification is a value indicating how much the classification contributes to the overall evaluation, and is set to one for each classification.

  Each score is used to calculate a deviation value for each scale to which the question belongs. The weight of each scale is used to evaluate the classification to which the question belongs. The weight of each classification is used for the comprehensive evaluation of the stress test. Note that the scale weight in the classification to which only one scale belongs is 1.0.

  For example, in response to the question “Question 1. I have to do a lot of work”, which is the first factor, “Answer 1. Yes”, “Answer 2. Fair”, “Answer 3. Slightly different” Four options of “Answer 4. No” are prepared.

  In the scoring reference storage area 242, “1” is assigned to the answer “Answer 1. Yes”, and “2” is assigned to the answer “Answer 2. looks so”. Also, “3” is assigned to an answer “Answer 3. Somewhat different”, and “4” is assigned to an answer “Answer 4. Different”.

  For example, in response to the question “Question 47. Boss (can talk easily)”, there are four options: “Answer 1. Very” “Answer 2. Pretty” “Answer 3. Somewhat” “Answer 4. Absolutely” Is prepared.

  In the storage area 242 for scoring criteria, “1” is assigned to the answer “Reply 1. Very”, and “2” is assigned to the answer “Reply 2. Pretty”. Also, “3” is assigned to the answer “Respondent 3. Somewhat”, and “4” is assigned to the answer “Reply 4. Absolutely”.

  For example, as described above, the total number of scales belonging to the first classification is eight from the first scale to the eighth scale. Among these eight scales, “1.5” is set as the scale weight for each of the first scale and the fourth scale. Among these eight scales, “1.0” is set as the scale weight in each of the second scale, the sixth scale, and the third scale. Among these eight scales, “0.5” is set as the scale weight in each of the fifth scale, the seventh scale, and the eighth scale.

  For example, “1.5” is set as the classification weight for the first classification. In the second classification, “1.0” is set as the classification weight. In the third classification, “0.5” is set as the classification weight.

[Evaluation Criteria Storage Area 243]
The data stored in the evaluation criterion storage area will be described in detail below.
As shown in FIG. 6, the evaluation criterion storage area 243 stores data for specifying the step value J for each range of the deviation value T for each scale. In other words, the evaluation criterion storage area 243 stores data for specifying the stage value J, which is the evaluation of the scale, from the deviation value T of the scale. The step value J in the present embodiment is an integer from 1 to 4.

  For example, on a scale having a large statistical value variation, “2” is assigned to a range where the deviation value T is less than 35, and “2” is assigned to a range where the deviation value T is 35 or more and less than 45. For the scale, “3” is assigned to a range where the deviation value T is 45 or more and less than 55, and “4” is assigned to a range where the deviation value T is 55 or more.

  On the other hand, on a scale with small statistical value variation, “1” is assigned to a range where the deviation value T is less than 35, and “2” is assigned to a range where the deviation value T is 35 or more and less than 45. For the scale, “3” is assigned to a range where the deviation value T is 45 or more and less than 55, and “4” is assigned to a range where the deviation value T is 55 or more.

  The storage area 243 for evaluation criteria stores data for specifying the evaluation VE for each range of the weighted average value K for each classification. That is, the evaluation criterion storage area 243 stores data for identifying the evaluation VE of the classification from the weighted average value K of the classification. The evaluation VE in this embodiment is “A” to “E”.

  For example, in the setting of the evaluation VE of the first classification, “E” is assigned to a range in which the weighted average value K is less than 2.0, and the weighted average value K is in the range of 2.0 to less than 2.5. “D” is assigned to. In the setting of the evaluation VE of the first classification, “C” is assigned to a range in which the weighted average value K is 2.5 or more and less than 3.0, and the weighted average value K is 3.0 or more and 3. “B” is assigned to a range of less than 5. In the setting of the evaluation VE of the first classification, “A” is assigned to a range in which the weighted average value K is 3.5 or more.

  The evaluation criterion storage area 243 stores the score and the evaluation VE in association with each other. Scoring is set for each evaluation VE, “A” is scored “5”, “B” is scored “4”, “C” is scored “3”, “ “2” is assigned to “D”, and “1” is assigned to “E”.

  The storage area 243 for the evaluation criteria specifies the overall evaluation for each range of the weighted average value KA with respect to the weighted average value KA obtained from the score corresponding to the evaluation VE of each classification and the weight set for each classification. To store data. That is, the evaluation criterion storage area 243 stores data for specifying the comprehensive evaluation from the weighted average values KA in all the five classifications. The comprehensive evaluation in this embodiment is “A” to “E”.

  For example, in the comprehensive evaluation setting, “E” is assigned to a range in which the weighted average value KA is less than 2.0, and “W” is assigned to a range in which the weighted average value K is 2.0 or more and less than 2.5. D "is assigned. In the setting of comprehensive evaluation, “C” is assigned to a range in which the weighted average value KA is 2.5 or more and less than 3.0, and the weighted average value KA is in a range of 3.0 or more and less than 3.5. “D” is assigned to. In the comprehensive evaluation setting, “E” is assigned to a range in which the weighted average value KA is 3.5 or more.

[Evaluation Comment Storage Area 244]
The data stored in the evaluation criterion storage area 244 will be described in detail below.
As illustrated in FIG. 7, the evaluation comment storage area 244 is an example of a comment storage unit, and includes data relating to an identifier for identifying a classification comment that is an example of classification evaluation, a binary code of a classification element, Are stored for each classification.

There are 63 types of classification comments in the present embodiment, for example. The classification comments “C1A” to “C1H” in the first classification are exemplified below.
“C1A: It seems that there are not many burdens related to work in general, such as the content and amount of work, and interpersonal relationships.

  “C1B: The burden of work, interpersonal relationships in the workplace, and the environment seems not to be too much. However, it seems that the balance between work and private life is not balanced. Let ’s do it. ”

  “C1C: The workload of the work itself is not very high, and it seems to be balanced with the private. However, it seems to be stressed because the interpersonal relationship and environment in the workplace do not match. It is necessary to discuss with members and improve the work environment. "

  “C1D: It seems that the interpersonal relationship and environment at work are suitable. Also, private seems to be fulfilling. However, it seems that the load of work itself is high. We need to adjust the quality and quantity. "

  “C1E: It seems that the workload of the work itself is not very high. However, it seems that the interpersonal relationship and environment in the workplace do not match. Also, it seems that the balance between work and private is not balanced. It is necessary to improve the work environment and to change the mood. "

  “C1F: Interpersonal relationships and the environment in the workplace seem to match. However, it seems that the work itself is heavily loaded and not balanced with the private. Talking with bosses, adjusting the quality and quantity of work It ’s important to be able to live a fulfilling life with a moderate change of mind. ”

  “C1G: Private seems to be fulfilling. However, stress from work load, workplace interpersonal relationships and the environment seems to be high. Talking with supervisors and members of the workplace, adjusting the quality and quantity of work, It is necessary to improve the work environment. "

  “C1H: Work load, interpersonal relationships in the workplace, and environmental stress are high, and it seems that there is no balance with the private. Discuss with the boss and members of the workplace, adjust the quality and quantity of work, and improve the work environment We need to be able to live a fulfilling life by planning and making moderate changes. "

  In the single element, the stage value J of the classification element is the evaluation value of the classification element, and in the additive element, the arithmetic mean value S of the stage values J of all the scales constituting the classification element is the classification element's value. It is an evaluation value. The evaluation values of these classification elements are associated with a binary code that is either positive (+) or negative (−) based on a predetermined threshold. The evaluation comment storage area 244 stores data relating to an identifier for specifying a classification comment and a combination of binary codes of each classification element for each classification.

  For example, a first classification element that is an additive element, a second classification element that is an additive element, and a third classification element that is a single element belong to the first classification. The evaluation value of the first classification element is an arithmetic mean value S from the stage value J of the first scale to the stage value J of the third scale. The evaluation value of the second classification element is an arithmetic mean value S from the stage value J of the fourth scale to the stage value J of the seventh scale. The evaluation value of the third classification element is the stage value J of the eighth scale.

  The evaluation value of the first classification element is associated with a positive (+) when the arithmetic mean value S is larger than 2, which is the threshold value, and is negative when the arithmetic mean value S is 2 or less. (-) Can be associated. The evaluation value of the second classification element is also associated with a positive (+) when the arithmetic mean value S is larger than 2 which is a threshold, and when the arithmetic mean value S is 2 or less, Negative (-) can be associated. The evaluation value of the third classification element is associated with a positive (+) when the step value J is greater than the threshold value 2, and is negative (−) when the step value J is 2 or less. It is associated.

  There are a total of eight combinations of binary codes of the classification elements belonging to the first classification. When the binary code of the first classification element to the binary code of the third classification element are sequentially arranged and expressed, for example, the combination represented by a combination (+, +, +) is an identifier for specifying a classification comment. Is associated with “C1A”. A combination represented by a combination (+, +, −) is associated with “C1B” that is an identifier for specifying a classification comment. A combination represented by a combination (+, −, +) is associated with “C1C” which is an identifier for specifying a classification comment. A combination represented by a combination (+, −, −) is associated with “C1D” that is an identifier for specifying a classification comment. A combination represented by a combination (−, +, +) is associated with “C1E” that is an identifier for specifying a classification comment.

The evaluation comment storage area 244 stores data relating to an identifier for specifying a comprehensive comment, which is an example of comprehensive evaluation, and a combination of a binary code of each classification in association with each other.
There are 32 types of comprehensive comments in the present embodiment, for example. Examples of general comments are “T01” to “T08” below.

“T01: There seems to be no major problem with work load, method, purpose, workplace environment, physical condition, satisfaction, etc. Let's continue to live a fulfilling life by making appropriate changes in the mood.”
“T02: There seems to be no major problems with work load, method, purpose, workplace environment, etc. However, it seems that there are problems with poor physical condition, job satisfaction, workplace vitality, etc. Let ’s improve our lives. ”

  “T03: There seems to be no major problem with the workload, method, purpose, workplace environment, physical condition, satisfaction, etc. However, there seems to be a problem with the company's overall policy and way of thinking about the business itself. Let's make sure to confirm the policy and the contents of the work and adjust the awareness. "

  “T04: There seems to be no major problem in the work load, method, purpose, workplace environment, etc. However, in terms of the company's overall policy and work content itself, as well as physical condition, job satisfaction, and workplace vitality, etc. The problem seems to be happening, let's make sure that we have a firm look at the company's policy and work, and improve the work environment and life. "

  “T05: There seems to be no major problem with the way of thinking, physical condition, satisfaction, etc. regarding work load / method / purpose, company-wide policy / business content, etc. However, there is anxiety and dissatisfaction with the relationship and environment of the workplace. Let ’s try to improve the work environment. ”

  “T06: There seems to be no big problem in the way of thinking about work load, method, purpose, company-wide policy, business content, etc. However, there seems to be anxiety and dissatisfaction with the human relationship and environment in the workplace. There seems to be a problem with your physical condition, satisfaction level, vitality of the workplace, etc. Let's try to improve the work environment and life. "

  “T07: There seems to be no major problem with work load, method, purpose, physical condition, satisfaction, etc. However, there seems to be a problem with the human relations and environment in the workplace, the overall policy of the company and the way of thinking about the business itself. Let's make sure that we have a firm look at the company's policies and work content and improve the work environment. "

  “T08: There seems to be no major problem in work load, method, purpose, etc. However, there seems to be a problem in the human relations and environment of the workplace, the policy of the entire company and the way of thinking about the business itself. It seems that there are problems in terms of satisfaction, satisfaction in the workplace, etc. Let's make sure about the company's policies and work contents and improve the work environment and life. "

  The score associated with the evaluation VE of each classification is associated with a binary code that is either positive (+) or negative (−) based on a predetermined threshold. The evaluation comment storage area 244 stores data relating to an identifier for specifying a general comment and a combination of binary codes of each classification.

  Each classification is associated with a positive (+) when the score is greater than the threshold value of 2, and with a negative (-) when the score is 2 or less. There are a total of 32 combinations of the binary codes of the five categories.

  When the binary code of the first classification to the binary code of the fifth classification element are arranged in order, for example, a combination represented by a combination (+, +, +, +, +) specifies a general comment. Is associated with “T01”, which is an identifier for this. A combination represented by a combination (+, +, +, +, −) is associated with “T02” that is an identifier for specifying a general comment. A combination represented by a combination (+, +, +, −, +) is associated with “T03” which is an identifier for specifying an evaluation comment. A combination represented by a combination (+, +, +, −, −) is associated with “T04” that is an identifier for specifying an evaluation comment. A combination represented by a combination (+, +, −, +, +) is associated with “T05” that is an identifier for specifying an evaluation comment.

  As shown in FIG. 8, the candidate information storage unit 25 stores a candidate management record 250 relating to a candidate who should receive a stress test. The candidate information storage unit 25 stores a candidate management record 250 related to the extracted candidate when the candidate who should receive the stress test is extracted. Further, the candidate information storage unit 25 updates the candidate management record 250 related to the extracted object every time it is extracted as a candidate who should receive a stress test from the next time onward.

  The candidate management record 250 includes data regarding employee code, examination type, consultation deadline, and consultation date. The employee code storage area stores data relating to an identifier for identifying an employee who is a candidate to receive a stress test. The test type storage area stores data relating to an identifier for specifying the type of the stress test. The storage area for the consultation deadline stores data related to the deadline such as the date of receiving the stress test. The storage area of the consultation date stores data related to the date on which the stress test is received. In addition, when the employee who should receive a stress test has not received the stress test, the storage area of the date of reception stores data indicating that it is an actual check-up.

  As shown in FIG. 9, the test response storage unit 26 stores a response management record 260 related to a stress test response. When the stress test system receives a stress test response, the test response storage unit 26 stores the received response as a response management record 260. The answer management record 260 includes data regarding employee code, date of consultation, question code, and answer. The employee code storage area stores data relating to an identifier for identifying an employee who has undergone a stress test. The storage area of the consultation date stores data related to the date on which the stress test is received. The question code storage area stores data relating to an identifier for identifying each question included in the examined stress test. The answer storage area stores data relating to an identifier for specifying an option selected as an answer by the employee.

  As shown in FIG. 10, the test result storage unit 27 stores a test result management record 270 that is a result of the stress test. When the evaluation process for the answer to the stress test is completed, the test result storage unit 27 stores the evaluation as a test result management record 270. In addition, every time evaluation for the second and subsequent stress test responses is completed, the test result storage unit 27 adds a new evaluation to the test result management record 270. The inspection result management record 270 includes data regarding an employee code, a consultation date, and an inspection result. The employee code storage area stores data relating to an identifier for identifying an employee who has undergone a stress test. The storage area for the visit date stores data related to the date on which the employee has taken the stress test. The test result storage area stores data relating to the comprehensive evaluation and evaluation comments for the answer to the stress test, and the history of the result of the stress test is used for an alerting process that is a process performed by the management unit 211.

[Evaluation unit 214]
As shown in FIG. 11, the evaluation unit 214 includes a scale processing unit 214A, a classification processing unit 214B, a comment processing unit 214C, and a secondary examination determination unit 214D. The scale processing unit 214A calculates the stage value J of each scale from the answers stored in the test answer storage unit 26. The classification processing unit 214B calculates a weighted average value K for specifying the evaluation of each classification from the processing result of the scale processing unit 214A. The classification processing unit 214B calculates a weighted average value KA for specifying comprehensive evaluation from the weighted average value K that is a result of the processing. The comment processing unit 214C identifies each evaluation comment from the processing result of the classification processing unit 214B. The secondary inspection determination unit 214D determines whether or not a secondary inspection is necessary from the processing result of the classification processing unit 214B.

  The scale processing unit 214 </ b> A acquires the answer of the examinee to be evaluated from the answers stored in the examination answer storage unit 26. The scale processing unit 214A calculates a score for each question of the stress test of the examinee to be evaluated using the scoring criteria stored in the test information storage unit 24 and the acquired answer. The scale processing unit 214A calculates a score for each scale using the question code stored in the examination information storage unit 24 and the calculated score for each question, and temporarily stores the calculation result.

  The scale processing unit 214A calculates a deviation value T for each scale using the statistical value stored in the examination information storage unit 24 and the score for each scale. The scale processing unit 214A uses the evaluation criterion stored in the examination information storage unit 24 and the deviation value T for each scale, and determines for each scale whether the step value J of the scale is 1 to 4. At the same time, the determination result is temporarily stored.

  The classification processing unit 214B uses the question code stored in the examination information storage unit 24 and the step value J for each scale as a result of the determination, and adds the additive values from the step values J of all the scales constituting the additive element. An arithmetic average value S for each element is calculated. That is, the classification processing unit 214B uses the calculated stage value J for each scale and the question code for specifying the scale constituting the additive element, and the arithmetic mean value that is an example of the evaluation of the additive element S is calculated.

  The classification processing unit 214B uses the scoring criteria stored in the examination information storage unit 24, the question code stored in the examination information storage unit 24, and the step value J for each scale, and weights for specifying the evaluation of each classification. An average value K is calculated. Further, the classification processing unit 214B outputs the evaluation VE of each classification using the calculated weighted average value K of each classification.

  For example, the classification processing unit 214B uses the stage value J of each scale belonging to the first classification among the stage values J of each scale for calculating the weighted average value K of the first classification. Further, the classification processing unit 214B refers to the stipulation criteria stored in the examination information storage unit 24, and uses the weight of each scale belonging to the first classification to calculate the weighted average value K of the first classification. Then, the classification processing unit 214B calculates the weighted average value K using the step value J of each scale belonging to the first classification and the weight of each scale belonging to the first classification, and the calculated weighted average value Using K, the first classification evaluation VE is output.

  The classification processing unit 214B calculates the weighted average value KA for specifying the comprehensive evaluation using the scoring standard stored in the examination information storage unit 24 and the weighted average value K of each classification. For example, the classification processing unit 214B calculates the weighted average value KA using the weighted average value K in each classification and the weight for each classification defined in the scoring standard, and uses the calculated weighted average value KA. , Output comprehensive evaluation.

  The comment processing unit 214C specifies the arithmetic mean value S of the additive elements, the single element step value J, and the classification comments stored in the examination information storage unit 24, which are the results of the processing of the classification processing unit 214B. The evaluation value of each classification element is associated with a binary code based on a threshold value. Then, the comment processing unit 214C specifies a combination of binary codes in each classification, and specifies a classification comment corresponding to the specified combination.

  The comment processing unit 214C uses the evaluation VE of each classification as a result of the processing of the classification processing unit 214B and data for specifying the comprehensive comment stored in the examination information storage unit 24, and sets the evaluation VE of each classification as a threshold value. Corresponding to the binary code based on. Then, the comment processing unit 214C identifies combinations of binary codes in all five categories, and identifies general comments corresponding to the identified combinations.

  The comment processing unit 214C uses the scale value J of each scale, the evaluation VE of each classification, the classification comment, and the general comment as a result of the inspection, and an inspection result management record that associates the result of the inspection with the employee code and the date of the examination. 270 is generated. The comment processing unit 214C stores the generated inspection result management record 270 in the inspection result storage unit 27.

  The secondary examination determination unit 214D uses the stage value J of each scale, the evaluation VE of each classification, the arithmetic mean value S, the weighted mean value K, and the weighted mean value KA to cause the examinee to undergo a secondary examination. Determine whether it is necessary. The secondary inspection determination unit 214D adds the determination result to the inspection result management record 270 and registers it in the inspection result storage unit 27.

[Stress testing method]
Next, a stress inspection method performed by the stress inspection system will be described. In the following, a method for inspecting a worker's stress situation is shown as an example of a method for inspecting a worker's situation against stress.

  As shown in FIG. 12, first, the control unit 21 of the management server 20 executes a process of extracting candidates (step S1-1). Specifically, the administrator's client terminal 10 accesses the management server 20, and the administrator's client terminal 10 acquires a screen for setting candidate extraction conditions. The client terminal 10 sets the extraction condition according to the input to the screen for setting the extraction condition. The extraction unit 212 of the control unit 21 extracts stress test candidates in accordance with the set extraction conditions.

  For example, when a condition for extracting candidates based on changes in the personal situation is set by the client terminal 10, the extraction unit 212 refers to the information stored in the personal information storage unit 22, and changes in the personal situation are recognized. The extraction unit 212 extracts a member as a candidate for a stress test. Further, when the client terminal 10 sets a condition for extracting candidates based on the change in the business situation, the extraction unit 212 refers to the information stored in the monthly information storage unit 23, and a change in the business situation is recognized. The extraction unit 212 extracts employees as candidates for stress tests.

  Next, the control unit 21 of the management server 20 executes a primary inspection process (step S1-2). Specifically, the management unit 211 of the control unit 21 transmits a notification that prompts the extracted candidate client terminal 10 to receive a stress test.

  For example, the administrator's client terminal 10 accesses the management server 20 and sets the examination deadline for the stress test in the candidate management record 250 stored in the candidate information storage unit 25. The management unit 211 of the management server 20 refers to the personal information management record 220 stored in the personal information storage unit 22 to specify the contact information of the extracted candidate, and includes the examination type and the examination deadline 1 Send the next examination consultation information to the contact information.

  At this time, the management unit 211 of the management server 20 may monitor whether the candidate has undergone a stress test. For example, the management unit 211 of the management server 20 calculates the remaining number of days until the consultation deadline of the candidate management record 250, and determines that the consultation deadline is close when the remaining days are equal to or less than the reference number. Then, the management unit 211 of the management server 20 refers to the data stored in the examination response storage unit 26 to check whether the response management record 260 is registered, and when the candidate's response management record 260 is not registered. It is determined that the candidate is an unexamined person. The management unit 211 of the control unit 21 transmits a notification prompting to receive the stress test again to the contact information of the untested person, thereby prompting the untested person to receive the stress test.

  When the client terminal 10 of the candidate for the primary inspection accesses the management server 20, the inspection unit 213 of the control unit 21 asks the candidate for the primary inspection stored in the inspection information storage unit 24. It transmits to the client terminal 10. Next, the inspection unit 213 of the control unit 21 acquires the answer input to the client terminal 10 from the client terminal 10. At this time, the inspection unit 213 of the control unit 21 generates an answer management record 260 that associates the employee code, the consultation date that is the reception date of the response of the primary inspection, and the question code with the answer. Then, it is stored in the inspection answer storage unit 26. Moreover, the test | inspection part 213 of the control part 21 memorize | stores a consultation date in the candidate management record 250 containing the employee code | cord | chord of the candidate of a primary test | inspection.

  Next, the control unit 21 of the management server 20 executes an evaluation process on the primary examination response (step S1-3). Specifically, the evaluation unit 214 of the control unit 21 acquires the primary inspection scoring criteria and the evaluation criteria stored in the inspection information storage unit 24, and the primary inspection stored in the inspection response storage unit 26. The inspection result of the primary inspection is generated using the answer. And the evaluation part 214 produces | generates the test result management record 270 which linked | related the test result of the primary test | inspection date with an employee code | cord | chord, and memorize | stores the test result management record 270 in the test result memory | storage part 27. FIG.

  Next, the control unit 21 of the management server 20 executes a determination process for determining whether or not a secondary inspection is necessary (step S1-4). Specifically, the evaluation unit 214 of the control unit 21 has a step value J, an arithmetic average value S, a weighted average value K, and a weighted average value KA of each scale to be determined within a predetermined range. Sometimes it is determined that a secondary examination is necessary for the subject.

  When the evaluation unit 214 determines that a secondary inspection is necessary (in the case of “YES” in step S1-4), the control unit 21 of the management server 20 executes a secondary inspection process (step S1-5). ). Specifically, the inspection unit 213 of the control unit 21 transmits a notification for urging to receive a secondary examination to the client terminal 10 of the candidate for the secondary examination.

  When the client terminal 10 of the candidate for the secondary inspection accesses the management server 20, the inspection unit 213 of the control unit 21 asks the candidate for the secondary inspection stored in the inspection information storage unit 24. Output to the client terminal 10. Next, the inspection unit 213 of the control unit 21 acquires the answer input to the client terminal 10 from the client terminal 10. At this time, the inspection unit 213 of the control unit 21 generates an answer management record 260 in which the employee code, the consultation date that is the response date of the response of the secondary examination, and the question code are associated with the answer, This is stored in the inspection answer storage unit 26. Moreover, the test | inspection part 213 of the control part 21 memorize | stores a consultation date in the candidate management record 250 containing the employee code | cord | chord of the candidate of a secondary test | inspection.

  Next, the control unit 21 of the management server 20 executes an evaluation process on the answer to the secondary examination (step S1-6). Specifically, the evaluation unit 214 of the control unit 21 obtains the scoring criteria and evaluation criteria for secondary inspection stored in the inspection information storage unit 24, and the secondary inspection stored in the inspection response storage unit 26. The inspection result of the secondary inspection is generated using the answer. Then, the evaluation unit 214 generates an inspection result management record 270 in which the inspection result of the secondary inspection is associated with the employee code and the date of consultation, and registers the inspection result management record 270 in the inspection result storage unit 27.

  When the evaluation unit 214 determines that the secondary inspection is unnecessary (in the case of “NO” in step S1-4), the control unit 21 of the management server 20 performs the secondary inspection process (step S1-5) and The secondary evaluation process (step S1-6) is skipped.

  Next, the control part 21 of the management server 20 performs the process which outputs a test result (step S1-7). Specifically, the management unit 211 of the control unit 21 sends the level value J of each scale, the evaluation VE of each classification, each classification comment, And send the test results such as mental health profile including general comments.

  Next, the control unit 21 of the management server 20 executes a situation monitoring process (step S1-8). Specifically, the management unit 211 of the control unit 21 refers to the personal information storage unit 22 and the monthly information storage unit 23 for the examinee determined to have a mental health disorder, and changes the status of the examinee. Track and monitor.

  For example, the management unit 211 urges examinees who are evaluated as having mental health problems to improve treatment and counseling. Improvements in treatment include reduction of overtime hours, leave of absence, department transfer, and consultation with industrial physicians. In this case, the management unit 211 stores mental correspondence information in the personal information management record 220 of the personal information storage unit 22. Furthermore, when mental health malfunction is stored in the inspection result management record 270, the management unit 211 monitors the work status of the employee's personal information management record 220 and the working time of the monthly information management record 230. When the management unit 211 detects a change in situation or an increase in working hours, the management unit 211 transmits an alert message to the client terminal 10 of the administrator.

[Evaluation process]
Next, the evaluation process (step S1-3) will be described with reference to FIG. The secondary evaluation process (step S1-6) is different from the primary evaluation process (step S1-3) in the question of the stress test, but the contents of each process until the test result is generated from the answer are almost the same. It is the same. Therefore, in the following, the primary evaluation process will be described and the description of the secondary evaluation process will be omitted.

  As shown in FIG. 13, the evaluation unit 214 of the control unit 21 acquires the response of the examinee to be evaluated from the responses stored in the examination response storage unit 26. The evaluation unit 214 uses the scoring criteria stored in the examination information storage unit 24 and the obtained answer to calculate a score for each question of the stress examination of the examinee to be evaluated (step S2-1). The evaluation unit 214 uses the question code stored in the examination information storage unit 24 to specify the scale to which each calculated score belongs based on the relationship between the factor and the scale, thereby calculating the score for each scale. (Step S2-2).

  Next, the evaluation unit 214 uses the statistical value stored in the examination information storage unit 24 and the calculated total score for each scale, and calculates a deviation value T for each scale for all scales (step S2-3). The evaluation unit 214 uses the evaluation criteria stored in the examination information storage unit 24 and the deviation value T for each scale, and for each scale, the scale step value J is 1 to 4 for each scale. (Step S2-4).

  Next, the evaluation unit 214 uses the question code stored in the examination information storage unit 24 and the calculated stage value J for each scale, and specifies the stage values J of all scales constituting each classification. The evaluation unit 214 calculates the arithmetic mean value S of the stage values J for each scale in the additive element from the stage values J of all the scales constituting each classification. That is, the classification processing unit 214B uses the calculated stage value J for each scale and the question code for specifying the scale constituting the additive element, and the arithmetic mean value S that is the evaluation value of the additive element. Is calculated (step S2-5).

  Specifically, the evaluation unit 214 determines the stage value J of the first scale belonging to the first classification element, the stage value J of the second scale belonging to the first classification element, and the level of the third scale belonging to the first classification element. The stage value J is specified. Next, the evaluation unit 214 calculates the arithmetic mean value of the stage value J of the first scale, the stage value J of the second scale, and the stage value J of the third scale, as the arithmetic mean value S of the first classification element. Calculate as The evaluation unit 214 repeats the calculation of the arithmetic mean value S for all the additive elements.

  Next, the evaluation unit 214 uses the scoring criteria stored in the examination information storage unit 24, the question code stored in the examination information storage unit 24, and the stage value J for each scale, and all the scales constituting each classification. The step value J is specified. The evaluation unit 214 calculates the weighted average value K of the stage values J for each classification for all the five classifications using the stage values J of all the scales constituting each classification and the weights set for each scale. (Step S2-6). In addition, the evaluation unit 214 outputs the evaluation VE of each classification using the calculated weighted average value K of each classification.

  For example, the evaluation unit 214 specifies the stage value J of each of the first to eighth scales belonging to the first classification from the stage values J of each scale. Then, the evaluation unit 214 adds a weight of 1.5 to the stage value J of the first scale and the stage value J of the fourth scale, and the stage value J of the second scale, the stage value J of the third scale, and the sixth A weight of 1.0 is added to the step value J of the scale, and a weight of 0.5 is added to the step value J of the other scales to calculate the weighted average value K of the first classification. The evaluation unit 214 repeats the calculation of the weighted average value K for all five categories, and outputs the evaluation VE of each category using the calculated weighted average value K of each category.

  The evaluation unit 214 calculates a weighted average value KA as a comprehensive evaluation using the scoring criteria stored in the inspection information storage unit 24 and the evaluation VE of each classification (step S2-7). Specifically, the evaluation unit 214 calculates the weighted average value KA by using the evaluation VE of each classification and the weight for each classification defined in the scoring standard. For example, the evaluation unit 214 adds a weight of 1.5 to the score corresponding to the evaluation VE of the first classification, adds a weight of 1.0 to the score corresponding to the evaluation VE of the second classification, and evaluates the third classification. A weight of 0.5 is added to the score corresponding to VE, and these weights are applied to all five categories to calculate a weighted average value KA. Then, the evaluation unit 214 outputs the comprehensive evaluation corresponding to the weighted average value KA using the calculated weighted average value KA of all the classifications.

  Next, the evaluator 214 calculates the arithmetic mean value S of the additive elements, which is the result of the process of the classification processor 214B, the step value J of the single element, and the classification comments stored in the examination information storage unit 24. Using the data for specifying, a combination of binary codes corresponding to the evaluation value of the classification element is specified for each classification. In addition, the evaluation unit 214 specifies a classification comment corresponding to the specified combination of binary codes (step S2-8).

  For example, when the combination of binary codes in the first category is a combination (+, +, +), the evaluation unit 214 uses “C1A: content and amount of work, interpersonal relationship as a category comment in the first category. It seems that there are not so many burdens related to the work in general. When the combination of binary codes in the second classification is a combination (+, −, +), the evaluation unit 214 determines that “C1C: work itself is not so heavy as a classification comment in the second classification, It seems to be balanced with the private, but it seems to be stressful because the interpersonal relationship and environment at work are not right. It is necessary to specify. Then, the evaluation unit 214 specifies such classification comments for all five classifications.

  Next, the evaluation unit 214 uses the evaluation VE of each classification, which is the result of the processing of the classification processing unit 214B, and the data for specifying the comprehensive comments stored in the examination information storage unit 24, and evaluates all five categories. A combination of binary codes corresponding to values is specified. Further, the evaluation unit 214 specifies a comprehensive comment corresponding to the specified combination of binary codes.

  For example, the evaluation unit 214 has an evaluation VE of the first classification “A”, an evaluation VE of the second classification “A”, an evaluation VE of the third classification “D”, and a fourth classification evaluation VE. When the evaluation VE is “A” and the evaluation VE of the fifth classification is “A”, the combination of binary codes of all five classifications is specified as a combination (+, +, −, +, +). .

  The evaluation unit 214 identifies “T05” corresponding to this combination (+, +, −, +, +) as a general comment. In other words, the evaluation unit 214 stated that “T05: There are no major problems in the way of thinking, physical condition, satisfaction, etc. about work load / method / purpose and company-wide policy / work content. I'm anxious and dissatisfied with the idea. Let's try to improve the work environment. "

  Next, the evaluation unit 214 uses the evaluation VE of each classification, the comprehensive evaluation that is the evaluation of all the classifications, each classification comment, and the comprehensive comment as the inspection result, and the inspection result that associates the inspection result with the employee code or the date of the examination. A result management record 270 is generated, and a mental health profile including each comment is transmitted to the client terminal 10 and stored in the examination result storage unit 27.

According to this embodiment, the following effects can be obtained.
(1) In calculating the weighted average value K, which is the evaluation of the weighted classification, the stage value J of the target scale having a small contribution to the evaluation of the weighted classification and the stage value J of the target scale having a large contribution to the evaluation of the weighted classification, Receive treatment in line with each contribution. As a result, it is possible to suppress a large divergence between the classification comment obtained from the weighted average value K of the weighted classification and the actual situation. Therefore, it is possible to increase the usefulness of the weighted classification evaluation, which is information provided to the user of the stress inspection system.

  (2) The weighted average value K of the classification with a small contribution to the comprehensive evaluation and the weighted average value K of the classification with a large contribution to the comprehensive evaluation are handled in accordance with each contribution in calculating the weighted average value KA that is the comprehensive evaluation. Receive. As a result, the general comment obtained from the weighted average value KA and the actual situation can be prevented from greatly deviating.

  Further, if the evaluation VE reflects the weighted average value K for each weighted classification, it is possible to suppress the difference between the actual situation of the examinee with respect to the stress and the situation indicated by the result of the stress test in the weighted classification. is there. Since the weighted average value KA for specifying the comprehensive evaluation is calculated using the evaluation VE with improved accuracy, the difference between the actual situation of the examinee with respect to the stress and the situation indicated by the result of the stress test Can be further suppressed.

  (3) Since a classification comment is output as an evaluation of each classification, a comment that more accurately reflects the examination result of the examinee than a configuration that outputs only a comprehensive comment that is one comment corresponding to the comprehensive evaluation. Can be output.

  (4) The variation in the contribution of the scale within the weighted classification differs for each weighted classification. For example, when the degree of familiarity with the stress situation is high among the scales belonging to the weighted classification, the contribution of the scale is small within the weighted classification. On the other hand, when the degree of familiarity with the stress state is low among the scales belonging to the weighted classification, the contribution of the scale varies greatly within the weighted classification.

  In this regard, in the above-described embodiment, the weight for each scale belonging to the weighted category is a value determined for each weighted category. Therefore, it is possible to evaluate each weighted classification in accordance with the variation in the contribution of the scale within the weighted classification. Therefore, it is possible to improve the accuracy of evaluation VE and classification comments, which are examples of evaluation for each weighted classification.

The above embodiment can be implemented with the following modifications.
-The question for examining the worker's situation against stress may be only a plurality of questions belonging to one of a plurality of categories, or a plurality of categories selected from a plurality of categories. It may be only a plurality of questions that belong to it, or all questions that belong to all categories.

  In the weighted classification in which the number of scales belonging to the weighted classification is the same, the weight of each scale may be common among the classes. At this time, for example, data relating to an identifier for specifying a scale belonging to each weighted category is stored in the examination information storage unit 24 so as to be common among the weighted categories. For example, in any weight classification, the weight for the first scale may be set to “1.5”, and the weight for the second scale may be set to “1.0”. With such a weight setting, it is possible to reduce the amount of information stored in the stress inspection system and the load required for the calculation of the stress inspection system.

  -The types and number of scales belonging to the weighted classification often differ depending on the industry and industry of the company that employs the stress test. In addition, the contribution of each scale to the evaluation of the weighted classification may differ depending on the type of industry or industry of the company that employs stress testing. Therefore, the weight of each scale belonging to the weighted classification may be different for each attribute of the subject receiving the stress test. With this weight setting, it is possible to perform evaluation in accordance with the attributes of the subject to receive the stress test, so it is possible to further increase the usefulness of the information provided to users of the stress test system It becomes.

  In addition, the types and number of classifications included in the stress test often differ depending on the type of industry or industry of the company that employs the stress test. In addition, the contribution of each classification to the overall evaluation may differ depending on the type of industry or industry of the company that employs the stress test. Therefore, the weight of each classification included in the stress test may also be different for each attribute of the subject receiving the stress test. Also by setting such weights, it is possible to further increase the usefulness of information provided to users of the stress inspection system.

  The method by which the stress inspection system outputs the comprehensive evaluation is not limited to the output of the weighted average value KA using the value corresponding to the evaluation VE of each classification, for example, the arithmetic average of the values corresponding to the evaluation VE of each classification It may be a value output. With such an output method, it is possible to reduce the amount of information stored in the stress inspection system and the load required for the calculation of the stress inspection system.

The comment output by the stress inspection system may be either a classification comment or a general comment.
According to the embodiment and the modification, the technical idea shown below is derived.

[Appendix 1]
Each of the alternative questions included in the stress test is a factor, and each factor belongs to any one of a plurality of scales, and each scale belongs to any one of a plurality of classifications, A classification includes a classification to which two or more classification elements belong,
A score storage unit for storing a score which is a value set for each option of the question;
A step of calculating a deviation value of the scale for the scale belonging to each category from a score of factors constituting the scale and corresponding to the deviation value of the scale from a plurality of preset stage values A scale processing unit for outputting a value;
The classification element to which one of the scales belongs is a single element;
The classification element to which a plurality of the scales belong is an additive element;
For the single element, the stage value of the classification element is the evaluation value of the classification element,
For the additive element, the arithmetic mean value of the step values of all the scales constituting the classification element is the evaluation value of the classification element,
The evaluation value of each classification element is associated with a binary code based on a threshold value, a process of specifying the combination of the binary codes in the classification, and a classification comment corresponding to the specified combination, 1 for each combination. Processing to output from among the classified comments set one by one, a comment processing unit for each classification,
A stress inspection system comprising:

[Appendix 2]
Each of the alternative questions included in the stress test is a factor, and each factor belongs to any one of a plurality of scales, and each scale belongs to any one of a plurality of classifications, A classification includes a classification to which two or more classification elements belong,
A comment in the result of the stress test is output using a score storage unit that stores a score that is a value set for each option of the question, and an answer of each factor and a score stored in the score storage unit A stress inspection method using a stress inspection system comprising:
The control unit calculates a deviation value of the scale from the score of the factors constituting the scale for the scale belonging to each of the classifications, and the deviation of the scale from a plurality of preset step values. Output the step value corresponding to the value,
The classification element to which one of the scales belongs is a single element;
The classification element to which a plurality of the scales belong is an additive element;
For the single element, the stage value of the classification element is the evaluation value of the classification element,
For the additive element, the arithmetic mean value of the step values of all the scales constituting the classification element is the evaluation value of the classification element,
The evaluation value of each classification element is associated with a binary code based on a threshold value, a process of specifying the combination of the binary codes in the classification, and a classification comment corresponding to the specified combination, 1 for each combination. A stress inspection method for performing, for each category, a process of outputting from the classified comments set one by one.

[Appendix 3]
Each of the alternative questions included in the stress test is a factor, and each factor belongs to any one of a plurality of scales, and each scale belongs to any one of a plurality of classifications, A classification includes a classification to which two or more classification elements belong,
A comment in the result of the stress test is output using a score storage unit that stores a score that is a value set for each option of the question, and an answer of each factor and a score stored in the score storage unit A stress inspection program using a stress inspection system comprising:
The control unit calculates a deviation value of the scale for the scales belonging to each of the classifications from a score of factors constituting the scale, and the deviation of the scale from a plurality of preset stage values. A scale processing unit that outputs a step value corresponding to the value;
The classification element to which one of the scales belongs is a single element;
The classification element to which a plurality of the scales belong is an additive element;
For the single element, the stage value of the classification element is the evaluation value of the classification element,
For the additive element, the arithmetic mean value of the step values of all the scales constituting the classification element is the evaluation value of the classification element,
The evaluation value of each classification element is associated with a binary code based on a threshold value, a process of specifying the combination of the binary codes in the classification, and a classification comment corresponding to the specified combination, 1 for each combination. The stress inspection program which functions as the comment processing part which performs the process output from the classification comment set one by one for every said classification.

  According to each of the above supplementary notes, a comment corresponding to the average value of the step values of all the scales constituting the weighted classification element can be output from among the plurality of comments indicating the test results. Therefore, it is possible to output a comment that accurately reflects the examination result of the examinee as compared with a configuration that simply outputs one comment corresponding to the comprehensive evaluation.

  J: stage value, K, KA: weighted average value, S: arithmetic average value, T: deviation value, VE ... evaluation, 10 ... client terminal, 20 ... management server, 21 ... control unit, 22 ... personal information storage unit 23 ... Monthly information storage unit 24 ... Examination information storage unit 25 ... Candidate information storage unit 26 ... Examination answer storage unit 211 ... Management unit 212 ... Extraction unit 213 ... Examination unit 214 ... Evaluation unit 214A ... Scale processing unit, 214B ... Classification processing unit, 214C ... Comment processing unit, 214D ... Secondary examination determination unit, 220 ... Personal information management record, 230 ... Monthly information management record, 240 ... Examination information record, 250 ... Candidate Management record, 260... Answer management record.

Claims (7)

Each set of questions included in the stress test is a factor,
Each of the factors belongs to any one of a plurality of scales,
Each scale belongs to any one of a plurality of classifications, and the plurality of classifications includes a weighted classification to which two or more of the scales belong,
A score storage unit for storing a score which is a value set for each option of the question;
For each of the scales belonging to the weighted category, calculating a deviation value of the scale from a score obtained by answering a factor constituting the scale, and corresponding to the deviation value from among a plurality of preset stage values A scale processing unit for outputting a value;
A weighted average of all the scales belonging to the weighted class using a step value of each scale belonging to the weighted class and a weight set in advance for each scale as a contribution to the evaluation of the weighted class A classification processing unit for calculating a value;
A stress inspection system comprising: an evaluation output unit that outputs one evaluation corresponding to the weighted average value from among a plurality of preset evaluation candidates. The classification processing unit includes the weighted average value as an evaluation value, and calculates an evaluation value of the classification based on a score by an answer of a factor belonging to each classification,
Using each of the evaluation values and the weight set in advance for each classification as a contribution to the comprehensive evaluation, a weighted average value of all the classifications is calculated, and a plurality of preset comprehensive evaluations are calculated. The stress inspection system according to claim 1, further comprising: an evaluation processing unit that outputs one comprehensive evaluation corresponding to a weighted average value of all the classifications from among candidates. Each classification is composed of a plurality of classification elements,
The classification element to which one of the scales belongs is a single element;
The classification element to which a plurality of the scales belong is an additive element;
For the single element, the stage value of the classification element is the evaluation value of the classification element,
For the additive element, the arithmetic mean value of the step values of all the scales constituting the classification element is the evaluation value of the classification element,
The scale processing unit calculates, for each of the scales, a deviation value of the scale from the points assigned to the scales, and corresponds to the deviation value of the scale from a plurality of preset step values. Output step value,
The evaluation output unit associates the evaluation value of each classification element with a binary code based on a threshold, specifies a combination of the binary code in the classification, and a classification comment corresponding to the specified combination The stress inspection system according to claim 1, wherein a process of outputting the information from the classification comments set for each combination is performed for each classification. Each of the classifications is the weighted classification;
The evaluation output unit associates the weighted average value of each classification with a binary code based on a threshold, specifies a combination of the binary codes in all classifications, and a total corresponding to the specified combination The stress inspection system according to any one of claims 1 to 3, wherein a process of outputting a comment from a general comment set for each combination is performed. A status storage unit for storing the work status of employees;
An evaluation storage unit for storing an evaluation of a stress test that the employee consulted;
The stress test | inspection system as described in any one of Claim 1 to 4 further provided with the alerting output part which outputs the alerting which linked | related the said log | history of the said business condition, and the said log | history of an evaluation to a terminal of an administrator. Each set of questions included in the stress test is a factor,
Each of the factors belongs to any one of a plurality of scales,
Each scale belongs to any one of a plurality of classifications, and the plurality of classifications includes a weighted classification to which two or more of the scales belong,
A score storage unit for storing a score which is a value set for each option of the question;
A control unit that outputs an evaluation of a stress test using the answer of each factor and the score stored in the score storage unit, and a stress test method using a stress test system comprising:
The control unit is
For each of the scales belonging to the weighted category, calculating a deviation value of the scale from a score obtained by answering a factor constituting the scale, and corresponding to the deviation value from among a plurality of preset stage values Output the value
A weighted average of all the scales belonging to the weighted class using a step value of each scale belonging to the weighted class and a weight set in advance for each scale as a contribution to the evaluation of the weighted class A stress inspection method for calculating a value and outputting one evaluation corresponding to the weighted average value from a plurality of preset evaluation candidates. Each set of questions included in the stress test is a factor,
Each of the factors belongs to any one of a plurality of scales,
Each scale belongs to any one of a plurality of classifications, and the plurality of classifications includes a weighted classification to which two or more of the scales belong,
A score storage unit for storing a score which is a value set for each option of the question;
A control unit that outputs an evaluation of a stress test using the answer of each factor and the score stored in the score storage unit, and a stress test program using a stress test system comprising:
The control unit
For each of the scales belonging to the weighted category, calculating a deviation value of the scale from a score obtained by answering a factor constituting the scale, and corresponding to the deviation value from among a plurality of preset stage values A scale processing unit for outputting a value;
A weighted average of all the scales belonging to the weighted class using a step value of each scale belonging to the weighted class and a weight set in advance for each scale as a contribution to the evaluation of the weighted class A classification processing unit for calculating a value;
A stress inspection program that functions as an evaluation output unit that outputs one evaluation corresponding to the weighted average value from a plurality of preset evaluation candidates.