JP6449401B1 - Call / inspection support device, call / inspection support system, and call / inspection support program - Google Patents

Abstract

The present invention provides a call / inspection support device, a call / inspection support system, and a call / inspection support program that can reduce the burden of call and inspection of an operation manager and a driver.
[Solution]
Alcohol information I1, body temperature information I2, blood pressure information I3, failure information I4, and air pressure information I5 are connected to and communicated with the vehicle-mounted device 1, from the vehicle-mounted device 1, alcohol information I1, body temperature information I2, The blood pressure information I3, the failure information I4, and the air pressure information I5 via the communication network N, the communication unit 25, the alcohol information I1, the body temperature information I2, and the blood pressure information I3 acquired by the communication unit 25 And a control unit 21 that determines whether or not a predetermined call item and check item are satisfactory using the failure information I4 and the air pressure information I5.
[Selection] Figure 1

Description

  The present invention relates to a call / inspection support apparatus, a call / inspection support system, and a call / inspection support program.

In transport operations, etc., it is obligatory to call the driver and check the vehicle before and after the operation of the vehicle. However, it is very troublesome to call all the drivers on the face before and after the operation. .
Therefore, a system is known in which the operation manager can make a call without facing each other in addition to making a call with each driver (see, for example, Patent Document 1 and Patent Document 2). .

JP-A-2015-130109 JP 2012-159959 A

However, in the conventional system, it is necessary for the operation manager to individually determine whether or not the criteria for each toll-call item are satisfied based on the information obtained from the driver, and the operation manager's burden is sufficient. It could not be reduced.
Moreover, it is very time-consuming for the driver to check all the inspection items individually, not only for the roll call, but for the conventional system, the driver's burden related to such inspection is considered. Was not.

  An object of the present invention is to provide a call / inspection support device, a call / inspection support system, and a call / inspection support program that can reduce the burden of the call and inspection of an operation manager and a driver.

In order to solve the above problems, the invention according to claim 1 is a call / inspection support apparatus,
Communicatively connected to an in-vehicle device that obtains driver status information related to the health status of the driver and vehicle status information related to the vehicle status of the vehicle that the driver intends to drive,
An acquisition means for acquiring the driver state information and the vehicle state information from the on-vehicle device via a communication line;
Judgment means for judging the sufficiency of predetermined call items and inspection items using the driver status information and the vehicle status information acquired by the acquisition means;
Accident record information storage means for storing accident record information related to accidents that the driver has caused in the past;
Driving aptitude diagnosis result information storage means for storing driving aptitude diagnosis result information related to the result of the driving aptitude diagnosis of the driver;
An external factor information storage means for storing external factor information related to the external factor of the accident on each operating day;
A first specifying means for specifying a classification corresponding to the driver from a classification group related to an accident that is likely to occur based on the accident record information and the driving aptitude diagnosis result information;
Based on the external factor information, a second specifying means for specifying an accident that is likely to occur by operating day;
A third specifying means for specifying an accident to be noted for each driving day of the driver based on the specifying result by the first specifying means and the specifying result by the second specifying means;
It is characterized by providing.

The invention according to claim 2 is the call / check support device according to claim 1,
Threshold information storage means for storing threshold information for determining the sufficiency of predetermined call items and inspection items,
The determination unit determines whether or not a predetermined call item and inspection item are satisfactory by comparing the driver state information and the vehicle state information with threshold information stored in the threshold information storage unit. To do.

The invention according to claim 3 is a call / inspection support system.
An in-vehicle device that acquires driver status information related to the health status of the driver and vehicle status information related to the vehicle status of the vehicle that the driver plans to drive;
A driver terminal that is connected to the vehicle-mounted device and managed by the driver;
An operation manager terminal managed by the operation manager;
With
The driver terminal is
An acquisition means for acquiring the driver state information and the vehicle state information from the on-vehicle device via a communication line;
Judgment means for judging the sufficiency of predetermined call items and inspection items using the driver status information and the vehicle status information acquired by the acquisition means;
Accident record information storage means for storing accident record information related to accidents that the driver has caused in the past;
Driving aptitude diagnosis result information storage means for storing driving aptitude diagnosis result information related to the result of the driving aptitude diagnosis of the driver;
An external factor information storage means for storing external factor information related to the external factor of the accident on each operating day;
A first specifying means for specifying a classification corresponding to the driver from a classification group related to an accident that is likely to occur based on the accident record information and the driving aptitude diagnosis result information;
Based on the external factor information, a second specifying means for specifying an accident that is likely to occur by operating day;
A third specifying means for specifying an accident to be noted for each driving day of the driver based on the specifying result by the first specifying means and the specifying result by the second specifying means;
First transmission means for transmitting the determination result determined by the determination means and the determination result specified by the third specifying means to the operation manager terminal directly or via an external device,
The operation manager terminal is
Display means for displaying the determination result determined by the determination means and the specifying result specified by the third specifying means ;
An input means for the operation manager to input the result of operation availability;
Second transmission means for transmitting to the driver terminal the result of whether or not the operation is input by the input means;
It is characterized by providing.

The invention according to claim 4 is a call / inspection support system,
An in-vehicle device that acquires driver status information related to the health status of the driver and vehicle status information related to the vehicle status of the vehicle that the driver plans to drive;
A driver terminal that is connected to the vehicle-mounted device and managed by the driver;
An operation manager terminal managed by the operation manager;
A management server that is communicatively connected to the driver terminal and the operation manager terminal;
The driver terminal is
A first acquisition means for acquiring the driver status information and the vehicle status information from the in-vehicle device via a communication line;
First transmission means for transmitting the acquired driver status information and the vehicle status information to the management server;
The management server
Second acquisition means for acquiring the driver status information and the vehicle status information from the driver terminal via a communication line;
Determination means for determining the sufficiency of predetermined call items and inspection items using the driver status information and the vehicle status information acquired by the second acquisition means;
Accident record information storage means for storing accident record information related to accidents that the driver has caused in the past;
Driving aptitude diagnosis result information storage means for storing driving aptitude diagnosis result information related to the result of the driving aptitude diagnosis of the driver;
An external factor information storage means for storing external factor information related to the external factor of the accident on each operating day;
A first specifying means for specifying a classification corresponding to the driver from a classification group related to an accident that is likely to occur based on the accident record information and the driving aptitude diagnosis result information;
Based on the external factor information, a second specifying means for specifying an accident that is likely to occur by operating day;
A third specifying means for specifying an accident to be noted for each driving day of the driver based on the specifying result by the first specifying means and the specifying result by the second specifying means;
And a second transmission means for transmitting the identification result identified in the operation administrator terminal by the determined determination result and the third specific means by said determining means,
The operation manager terminal is
Display means for displaying the determination result determined by the determination means and the specifying result specified by the third specifying means ;
An input means for the operation manager to input the result of operation availability;
Third transmission means for transmitting to the driver terminal the result of the availability of operation input by the input means;
It is characterized by providing.
The invention according to claim 5 is a call / inspection support system,
An in-vehicle device that acquires driver status information related to the health status of the driver and vehicle status information related to the vehicle status of the vehicle that the driver plans to drive;
A driver terminal that is connected to the vehicle-mounted device and managed by the driver;
An operation manager terminal managed by the operation manager;
A management server that is communicatively connected to the driver terminal and the operation manager terminal;
The driver terminal is
A first acquisition means for acquiring the driver status information and the vehicle status information from the in-vehicle device via a communication line;
Determination means for determining whether or not a predetermined call item and inspection item are satisfactory using the driver state information and the vehicle state information acquired by the first acquisition unit;
First transmission means for transmitting the determination result determined by the determination means to the management server,
The management server
Second acquisition means for acquiring the determination result determined by the determination means from the driver terminal via a communication line;
Accident record information storage means for storing accident record information related to accidents that the driver has caused in the past;
Driving aptitude diagnosis result information storage means for storing driving aptitude diagnosis result information related to the result of the driving aptitude diagnosis of the driver;
An external factor information storage means for storing external factor information related to the external factor of the accident on each operating day;
A first specifying means for specifying a classification corresponding to the driver from a classification group related to an accident that is likely to occur based on the accident record information and the driving aptitude diagnosis result information;
Based on the external factor information, a second specifying means for specifying an accident that is likely to occur by operating day;
A third specifying means for specifying an accident to be noted for each driving day of the driver based on the specifying result by the first specifying means and the specifying result by the second specifying means;
A second transmission means for transmitting the determination result determined by the determination means and the identification result identified by the third identification means to the operation manager terminal;
The operation manager terminal is
Display means for displaying the determination result determined by the determination means and the specifying result specified by the third specifying means;
An input means for the operation manager to input the result of operation availability;
Third transmission means for transmitting to the driver terminal the result of the availability of operation input by the input means;
It is characterized by providing.

The invention described in claim 6
Computer
The driver status information and the vehicle status information are transmitted via a communication line from an in-vehicle device that acquires driver status information related to the health status of the driver and vehicle status information related to the vehicle status of the vehicle that the driver plans to drive. Acquisition means to acquire,
Judgment means for judging the sufficiency of predetermined call items and inspection items using the driver status information and the vehicle status information acquired by the acquisition means,
Accident record information storage means for storing accident record information about accidents that have occurred in the past by the driver,
Driving aptitude diagnosis result information storage means for storing driving aptitude diagnosis result information relating to the result of the driving aptitude diagnosis of the driver;
External factor information storage means for storing external factor information related to the external factors of accidents on each operating day,
A first identifying means for identifying a classification corresponding to the driver from a classification group related to an accident that is likely to occur based on the accident record information and the driving aptitude diagnosis result information;
Based on the external factor information, a second specifying means for specifying an accident that is likely to occur by operating day;
A third specifying means for specifying an accident to be noted for each driving day of the driver based on the specifying result by the first specifying means and the specifying result by the second specifying means;
It is a call / inspection support program to function as

  According to the present invention, it is possible to provide a call / inspection support device, a call / inspection support system, and a call / inspection support program that can reduce the burden of the call and inspection of the operation manager and the driver.

It is a block diagram which shows the structure of the call / inspection support system which concerns on embodiment. It is a block diagram which shows the flow of information in the call / inspection support system which concerns on embodiment. It is a flowchart which shows the flow at the time of implementation of a call / inspection in the call / inspection support system which concerns on embodiment. It is a block diagram which shows the structure of the call / inspection support system which concerns on the modification 1. FIG. It is a block diagram which shows the structure of the call / inspection support system which concerns on the modification 2.

  Hereinafter, a call / inspection support system 100 according to an embodiment of the present invention will be described with reference to FIGS. 1 to 3.

[System configuration]
{overall structure}
As shown in FIGS. 1 and 2, the call / inspection support system 100 includes an in-vehicle device 1, a driver terminal 2, an operation manager terminal 3, and a management server 4. Further, the devices constituting the call / inspection support system 100 are connected via a communication network N as shown in FIG.

{Onboard equipment}
The vehicle-mounted device 1 is a device that is attached to each of the management target vehicles C and is a device for acquiring driver status information regarding the health status of the driver D and vehicle status information regarding the vehicle status of the management target vehicle C. The alcohol checker 11 And a biosensor 12, a failure diagnosis machine 13, and a tire sensor 14.
The vehicle-mounted device 1 does not necessarily have to be attached to the management target vehicle C. For example, the vehicle-mounted device 1 is carried in the vehicle of the management target vehicle C only when making a call or inspection, such as being carried by the driver D. May be. For example, the alcohol checker 11 and the biological sensor 12 may be used in places outside the vehicle such as an office as a form carried by the driver D without being attached to the management target vehicle C.
In the following description, each sensor is individually provided with a communication unit, and the detection result is individually transmitted from each communication unit to the driver terminal 2. However, the various sensors are wired or wirelessly connected to one communication unit. The detection result may be transmitted once, and the communication unit may transmit the detection results from various sensors to the driver terminal 2 together.

(Alcohol checker)
The alcohol checker 11 is provided at a predetermined position of the driver's seat of the management target vehicle C, and includes an alcohol detection unit 111 and a communication unit 112 as shown in FIG. 1, and as shown in FIG. The communication unit 112 transmits to the driver terminal 2 the alcohol information I1, which is information relating to the alcohol concentration contained in the expiration of the driver D detected by the above.
Note that the alcohol checker 11 is not necessarily provided in the management target vehicle. For example, the driver D may carry the driver checker 11 and attach it to the driver terminal 2 for use.

(Biological sensor)
The biological sensor 12 includes a body temperature sensor 121 and a blood pressure sensor 122, and is provided at a predetermined position in the vehicle of the management target vehicle C, for example, a handle.
As shown in FIG. 1, the body temperature sensor 121 includes a body temperature detection unit 1211 and a communication unit 1212, and as shown in FIG. 2, body temperature information I2 that is information related to the body temperature of the driver D detected by the body temperature detection unit 1211. Then, the data is transmitted from the communication unit 1212 to the driver terminal 2.
As shown in FIG. 1, the blood pressure sensor 122 includes a blood pressure detection unit 1221 and a communication unit 1222, and as shown in FIG. 2, blood pressure information I3 that is information related to the blood pressure of the driver D detected by the blood pressure detection unit 1221. And transmitted from the communication unit 1222 to the driver terminal 2.

(Failure diagnosis machine)
The failure diagnosing machine 13 includes a failure diagnosing machine main body 131 and an OBD connector 132 and is provided at a predetermined position of the driver's seat of the management target vehicle C.
As shown in FIG. 1, the failure diagnostic machine main body 131 includes a diagnosis unit 1311 and a communication unit 1312, and as shown in FIG. 2, the presence or absence of a failure of the management target vehicle C acquired via the OBD connector 132. The failure information I4, which is information, is transmitted from the communication unit 1312 to the driver terminal 2.

Specifically, the failure diagnosing device 13 acquires, for example, the following information as the failure information I4.
Brake / Pedal: Whether or not a fault code related to the pedal stroke and braking effectiveness is detected.
Parking brake lever: Whether or not the associated fault code has been detected for pulling (stepping).
Motor: Whether the change lamp is lit or whether a related fault code has been detected for the degree of application / noise. Whether the change lamp is lit or whether a related fault code has been detected for low speed / acceleration states.
Window washer: Whether or not the liquid level warning is lit, and whether or not a related fault code is detected for the injection state.
Window washer tank: Whether the liquid level warning is lit or not.
Brake reservoir tank: Check whether the brake warning is lit and the associated fault code is detected for the fluid level.
Battery: Regarding the liquid level and voltage, whether the battery warning is lit, whether there is an abnormality in the voltage / current value, and whether a related fault code is detected.
Cooling device such as radiator: For liquid volume, whether or not cooling water warning is lit, and whether or not related fault code is detected.
Lubricating oil: Whether the oil level warning is lit or not, and the associated fault code is detected for the liquid level.
Lighting device direction indicator: For lighting / flashing / dirt / damage, presence / absence of ball-out warning and related failure code detection.

(Tire sensor)
The tire sensor 14 uses a predetermined TPMS (tire pressure monitoring system), and has an air pressure measurement unit 141 and a communication unit 142 as shown in FIG. 1, and measures air pressure as shown in FIG. After the air pressure is measured by the unit 141, air pressure information I5 that is information related to the measurement result is transmitted from the communication unit 142 to the driver terminal 2.

{Driver terminal}
The driver terminal 2 is a terminal such as a smartphone or a tablet carried by each of the drivers D who operate the management target vehicle C, receives information from the vehicle-mounted device 1, and performs a predetermined determination process.
The driver terminal 2 includes, for example, a control unit 21, an operation unit 22, a display unit 23, a storage unit 24, a communication unit 25, and a video acquisition unit 26.

  The control unit 21 is a part that controls the operation of the driver terminal 2, and specifically includes a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. Each part of the driver terminal 2 is controlled in an integrated manner by the cooperation of the CPU and the program data stored in the ROM or the storage unit 24 developed in the work area.

  The operation unit 22 includes, for example, a keyboard having character input keys, numeric input keys, and other keys associated with various functions, receives operation input from the user, and controls an operation signal corresponding to the operation input. To 21. The operation unit 22 may be a touch panel formed integrally with the display unit 23, for example.

  The display unit 23 includes a display such as an LCD (Liquid Crystal Display), for example, and displays an image based on the display control signal output from the control unit 21 on the display screen.

The storage unit 24 is a part that stores various types of information necessary for the operation of the driver terminal 2, and includes, for example, an HDD (Hard Disk Drive), a semiconductor memory, etc., and stores data such as program data and various setting data. The data is stored in a readable / writable manner from the control unit 21.
The storage unit 24 includes a driver information storage unit 241, a call form 242, an inspection form 243, a determination program 244, and a threshold information storage unit 245.

  The driver information storage unit 241 stores the name of the driver D carrying the driver terminal 2, the login ID and password for the call / inspection support system 100, and the like.

In the call form 242, for example, as a precursor or a subjective symptom related to brain / heart disease,
・ From left chest and left shoulder to back, there is pain, pressure, and tightness.
・ It is difficult to breathe out of breath.
・ I feel pulse discomfort, chest discomfort, palpitation, and dizziness.
・ I feel numbness and numbness on one limb, half face.
・ There is a language problem.
-One eye is invisible, things look double, and half of the field of view is missing.
・ I have a strong headache.
And the driver D checks the item when there is a problem item.
Furthermore, as a comparison with the normal state,
・ Do you feel tired?
・ Do you feel sick?
・ Check for abdominal pain, nausea and diarrhea.
・ Do you feel sleepy?
・ Isn't you put up with pain due to injury?
• Are you taking any drugs that adversely affect driving?
・ Do you have any concerns about other health conditions?
And the driver D checks the item when there is a problem item.

The inspection form 243 includes, for example,
-Wiper wiped state.
・ Fan belt tension and damage.
・ Tire disc wheel mounting condition.
・ Check for tire cracks / damage / wear.
-The depth of the tire groove.
The item is described, and the driver D is checked when there is a problem item.

  The determination program 244 is a program used when determining the sufficiency of predetermined call items and inspection items.

  The threshold information storage unit 245 is a database that stores threshold information that is used when determining the sufficiency of predetermined call items and inspection items.

  The communication unit 25 is a part used for communication with the vehicle-mounted device 1, the operation manager terminal 3, and the management server 4, and is, for example, a communication interface having a communication IC (Integrated Circuit), a communication connector, and the like. Under the control of 21, data communication is performed via the communication network N using a predetermined communication protocol.

  The video acquisition unit 26 is a part that acquires the video of the driver D, and for example, an in-camera of a terminal such as a smartphone or a tablet is used.

{Operation manager terminal}
The operation manager terminal 3 is a terminal such as a PC or a tablet provided in an office where the operation manager M is located, and displays data received from the management server 4 to the operation manager M.
The operation manager terminal 3 includes, for example, a control unit 31, an operation unit 32, a display unit 33, a storage unit 34, and a communication unit 35.

  The control unit 31 is a part that controls the operation of the operation manager terminal 3. Specifically, the control unit 31 includes a CPU, a ROM, a RAM, and the like. Centralized control of each part of the operation manager terminal 3 is performed by the cooperation of the stored program data and the CPU.

  The operation unit 32 includes, for example, a keyboard having a character input key, a numeric input key, and other keys associated with various functions, a pointing device such as a mouse, etc., and receives an operation input from a user to input the operation. A corresponding operation signal is output to the control unit 31. The operation unit 32 may be a touch panel formed integrally with the display unit 33, for example.

  The display unit 33 includes a display such as an LCD, for example, and displays an image based on the display control signal output from the control unit 31 on the display screen.

The storage unit 34 is a part that stores various information necessary for the operation of the operation manager terminal 3. For example, the storage unit 34 includes an HDD, a semiconductor memory, and the like, and stores data such as program data and various setting data. 31 is readable and writable.
The storage unit 34 includes an operation manager information storage unit 341. The operation manager information storage unit 341 stores the name of the operation manager M who uses the operation manager terminal 3, the login ID and password for the call / inspection support system 100, and the like.

  The communication unit 35 is a part used for communication with the driver terminal 2 and the management server 4. For example, the communication unit 35 is a communication interface having a communication IC, a communication connector, and the like. Is used to perform data communication via the communication network N.

(Management server)
The management server 4 is an information device such as a PC or WS (Work Station) provided at a predetermined location such as the head office H of the user company that operates the call / inspection support system 100, and stores information received from the driver terminal 2. At the same time, this is transmitted to the operation manager terminal 3 together with the identification result of the accident to be noted according to the operation date of the driver D.
Note that the management server 4 does not necessarily need to be owned by the user company, and may use information devices such as PCs and WSs owned by a company that provides a cloud service, for example.
The management server 4 includes, for example, a control unit 41, a communication unit 42, and a storage unit 43.

  The control unit 41 is a part that controls the operation of the management server 4. Specifically, the control unit 41 includes a CPU, a ROM, a RAM, and the like, and is stored in the ROM or the storage unit 43 that is expanded in the RAM work area. The respective units of the management server 4 are centrally controlled by the cooperation of the program data and the CPU.

  The communication unit 42 is a part used for communication with the driver terminal 2 and the operation manager terminal 3, for example, a communication interface having a communication IC, a communication connector, and the like. Data communication is performed via the communication network N using a communication protocol.

The storage unit 43 is a part that stores various types of information necessary for the operation of the management server 4. For example, the storage unit 43 is configured by an HDD, a semiconductor memory, and the like, and receives data such as program data and various setting data from the control unit 41. Memorize it readable and writable.
The storage unit 43 includes a determination result database 431, a caution accident identification program 432, an accident record database 433, a driving aptitude diagnosis result database 434, and an external factor database 435.

The determination result database 431 is a database in which the determination result of the satisfiability of predetermined call items and inspection items is stored.
The caution accident specifying program 432 is a program used when the control unit 41 classifies drivers, specifies accidents that are likely to occur, and specifies cautionary accidents according to operation days.

As shown in FIG. 2, the accident record database 433 stores, for each driver D, accident record information I6, which is information related to the actual occurrence and cause of accidents that have occurred in the past. In addition, as the occurrence status of the accident, not only the situation at the accident site, but also information on the accident vehicle such as the type and model of the vehicle in which the accident occurred and the number of carry-on baggage on the day are stored.
As the accident record information I6, each accident caused by the driver D in the past is classified into one of the following five types according to the accident mode, and the classification result is stored.
1. Encounter accident 2. 2. Self-propelled accident Stationary object accident 4. Back accident 5. Other accidents

In the driving aptitude diagnosis result database 434, as shown in FIG. 2, driving aptitude diagnosis result information I7, which is information related to the result of the driving aptitude diagnosis, is stored for each driver D. The driving aptitude diagnosis result information I7 is obtained by grasping personal characteristics from both psychological and physiological aspects, such as the driver's personality, driving attitude, cognitive / processing function, visual function, etc., by a predetermined written test and simulator. .
Specifically, there are the following 29 items as diagnostic items for driving aptitude diagnosis, and scoring results for each item are stored as driving aptitude diagnosis result information I7.
・ Characteristics: 1. 1. Situation judgment; 2. accuracy of operation; 3. Speed of operation 4. Impulse deterrence; 5. Nervous tendency, 6. Change of mood, Emotional enhancement, 8. The strength of self-assertion, 9. Cooperation, 10. 10. Self-clarity, Emotional stability and safe driving attitude: 12. Side by side, 13. Impulsiveness, 14. Self-centeredness, 15. Self-euphoric, 16. Self-existence and risk sensitivity: 17. Danger susceptibility test results / processing judgment inspection: 18. Attention, 19. Scene adaptability, 20. Attention distribution / selective reaction test: 21. Accuracy of operation, 22. Speed of operation, 23. Reaction unevenness / speed accrual inspection: 24. Frustration, 25. Delayed reaction, 26. Reaction unevenness / mechanical inspection: 27. Machine inspection and visual acuity: 28. Visual acuity measurement results / total: 29. Overall results

  As shown in FIG. 2, the external factor database 435 stores external factor information I8 that is information regarding external factors that cause an accident for each operating day and for each driver D. Specifically, for example, the vehicle type used on the operation day, the weather on the operation day, the transportation route scheduled for the driver D, the transportation amount, information on the traffic condition of the transportation route, etc. are stored. Yes.

(Communication network)
The communication network N is, for example, the Internet, a telephone line network, a mobile phone communication network, a wireless LAN communication network, or the like.

[Flow when using the system]
Hereinafter, the flow at the time of use of the call / inspection support system 100 according to the embodiment will be described with reference to FIGS.

{Login: Step S1}
When the management target vehicle C stops at a predetermined call / inspection place such as in a garage with the driver D in the management target vehicle C, the driver D uses the driver terminal 2 to operate the driver terminal 2 with a predetermined login ID and password. The user logs in to the system by inputting using the unit 22.

  Further, the operation manager M logs in to the system by inputting a predetermined login ID and password using the operation unit 32 of the operation manager terminal 3.

{Obtaining driver status information: Step S2}
Subsequently, the in-vehicle device 1 acquires the driver status information necessary for the call, and transmits it to the driver terminal 2.

  Specifically, first, the alcohol checker 11 acquires the alcohol information I1 that is information related to the alcohol concentration contained in the breath of the driver D by the alcohol detection unit 111, and transmits the alcohol information I1 from the communication unit 112 to the driver terminal 2. .

The body temperature sensor 121 of the biological sensor 12 acquires body temperature information I2 that is information related to the body temperature of the driver D by the body temperature detection unit 1211 and transmits the body temperature information I2 to the driver terminal 2 from the communication unit 1212.
In addition, the blood pressure sensor 122 of the biosensor 12 acquires blood pressure information I3 that is information related to the blood pressure of the driver D by the blood pressure detection unit 1221 and transmits the blood pressure information I3 to the driver terminal 2 from the communication unit 1222.

  Further, the driver D uses the call form 242 provided in the storage unit 24 of the driver terminal 2 to input the predetermined call item as described above. Specifically, the driver D inputs the predetermined call item by checking the operation item 22 when there is a problem item with respect to the predetermined item described in the call form 242. .

{Acquisition of vehicle state information: Step S3}
Subsequently, after the vehicle state information necessary for the inspection is acquired by the vehicle-mounted device 1, it is transmitted to the driver terminal 2.

  Specifically, first, the failure diagnosing machine main body 131 of the failure diagnosing machine 13 acquires the failure information I4 that is information on the presence or absence of a failure of the predetermined management target vehicle C as described above, by the diagnosis unit 1311. Transmission is performed from the communication unit 1312 to the driver terminal 2.

  Further, the tire sensor 14 acquires the air pressure information I5 that is information related to the tire air pressure of the management target vehicle C by the air pressure measurement unit 141, and transmits the air pressure information I5 from the communication unit 142 to the driver terminal 2.

  In addition, the driver D uses the inspection form 243 provided in the storage unit 24 of the driver terminal 2 to input the predetermined inspection items as described above. Specifically, the driver D inputs the predetermined inspection items by checking the predetermined items described in the inspection form 243 using the operation unit 22 when there is a problem item. .

{Judgment based on driver state information: Step S4}
Subsequently, in the driver terminal 2 that has acquired the driver status information by the communication unit 25, a determination based on the driver status information is made.

  Specifically, first, the control unit 21 of the driver terminal 2 is provided in the storage unit 24 with the alcohol information I1 obtained by the communication unit 25 from the alcohol checker 11 using the determination program 244 provided in the storage unit 24. The threshold information related to the alcohol concentration stored in the threshold information storage unit 245 is compared, and it is determined whether the alcohol concentration included in the breath of the driver D exceeds a predetermined threshold.

  Subsequently, the control unit 21 of the driver terminal 2 uses the determination program 244 provided in the storage unit 24 to store the body temperature information I2 acquired from the body temperature sensor 121 of the biosensor 12 by the communication unit 25 and the storage unit 24. The threshold information regarding the body temperature stored in the provided threshold information storage unit 245 is compared, and it is determined whether the body temperature of the driver D exceeds a predetermined threshold.

  In addition, the control unit 21 of the driver terminal 2 includes the blood pressure information I3 acquired from the blood pressure sensor 122 from the blood pressure sensor 122 by the communication unit 25 using the determination program 244 provided in the storage unit 24, and the storage unit 24. The threshold information regarding the blood pressure stored in the threshold information storage unit 245 is compared, and it is determined whether the blood pressure of the driver D exceeds a predetermined threshold.

  Subsequently, the control unit 21 of the driver terminal 2 uses the determination program 244 provided in the storage unit 24 to determine whether there are any checked items in the call form 242 input by the driver D.

{Judgment based on vehicle state information: Step S5}
Subsequently, in the driver terminal 2 that has acquired the vehicle state information by the communication unit 25, a determination based on the vehicle state information is made.

  Specifically, first, the control unit 21 of the driver terminal 2 uses the determination program 244 provided in the storage unit 24, based on the failure information I4 acquired from the failure diagnosis machine 13 by the communication unit 25 as described above. It is determined whether there is a place where a predetermined failure code, lighting of a lamp / warning, abnormality, warning, or the like is detected.

  Subsequently, the control unit 21 of the driver terminal 2 uses the determination program 244 provided in the storage unit 24, and the air pressure information I5 acquired by the communication unit 25 from the tire sensor 14 and the threshold information provided in the storage unit 24. The threshold value information related to the tire air pressure stored in the storage unit 245 is compared to determine whether the tire air pressure of the management target vehicle C is 80% or less of the reference value.

  Subsequently, the control unit 21 of the driver terminal 2 uses the determination program 244 provided in the storage unit 24 to determine whether there are any checked items in the inspection form 243 input by the driver D.

{Transmission to management server: Step S6}
When the determinations in steps S4 and S5 are made, the control unit 21 of the driver terminal 2 includes determination result information I9, which is information related to the determination results in steps S4 and S5, together with information related to the name of the driver D, the communication unit 25 To the management server 4 through the communication network N.
In the management server 4 that has received the determination result information I9 by the communication unit 42, the control unit 41 stores this in the determination result database 431 of the storage unit 43.

{Identification of accidents to be aware of: Step S7}
Subsequently, in the management server 4, for the driver D that has received the determination result information I9 in step S6, an accident to be noted for each operation day is specified. Specifically, it is as follows.

(Driver classification: Step S7-1)
First, the control unit 41 records the accident record information I6 stored in the accident record database 433 of the storage unit 43 and the driving aptitude diagnosis result database 434 using the caution accident identification program 432 provided in the storage unit 43. Based on the driving aptitude diagnosis result information I7, the classification to which the driver D corresponds is specified from among the classification groups related to accidents that are likely to occur by the driver D.

There are, for example, the following six types of accidents that are likely to occur by the driver D.
1. The person who caused the accident. 2. Self-propelled accident inducers 3. Person who caused a stationary object accident 4. Back accident initiator Other accident initiators6. Non-initiator

Specifically, the driver D is classified as follows.
That is, as described above, in the accident record information I6, each accident that has occurred in the past by driver D is classified into one of the following categories: encounter accident, self-propelled accident, stationary object accident, back accident, and other accidents. In addition, scoring results for 29 diagnostic items for each driver D are stored in the driving aptitude diagnostic result information I7.
Therefore, the control unit 41 extracts, for each driver D, items whose scoring results are less than or equal to the average value out of 29 diagnosis items in the driving suitability diagnosis for each driver D, and is less than or equal to the average value. And a statistical analysis of the correlation between the items below the average value in the driving aptitude diagnosis and the types of accidents that occurred, based on the classification of the accidents that occurred in the past and included in the accident record information I6 In the past, it will be clarified what type of accidents were often caused by driver D, whose items were below the average value.

  Subsequently, for the driver D that has received the determination result information I9 in step S6, the control unit 41 extracts items below the average value in the driving aptitude diagnosis from the driving aptitude diagnosis result information I7 related to the driver D. Then, from the extraction result and the result of the statistical analysis described above, the type of accident that is likely to be generated by the driver is specified.

  As a result, driver D, who is highly likely to cause a head-on accident, encounters a head-on accident, and driver D, who is likely to cause a self-propelled accident, generates a stationary object accident. Driver D, who is considered to be highly likely to cause a stationary object accident, Driver D, who is highly likely to cause a back accident, and a driver who is highly likely to cause an accident D is classified as an accident-causing person, and driver D who does not apply to any of them is classified as a non-causing person.

  For example, in the above statistical analysis, for the accident at the beginning, the percentage of drivers who have a scoring result that is less than the average value in the items of processing judgment inspection, self-clarity, and strength of self-assertion among the items of driving aptitude diagnosis In the case where the result is high, the driver D who gives the same result in the driving aptitude diagnosis is classified as the person who caused the accident.

(Identification of accidents that are likely to occur: Step S7-2)
Subsequently, the control unit 41 operates from an external factor based on the external factor information I8 stored in the external factor database 435 of the storage unit 43 using the attention accident identification program 432 provided in the storage unit 43. Identify accidents that are likely to occur on the day.

Specifically, accidents that are likely to occur are identified as follows.
That is, as described above, in the accident record information I6, for each accident that has occurred in the past by the driver D, the situation at the time of occurrence of the accident, including the vehicle situation of the accident vehicle, and the accident, Information on whether it is classified as a self-propelled accident, stationary object accident, back accident, or other accident is included.
Therefore, the control unit 41 statistically analyzes the correlation between the situation at the time of the accident and the type of the accident that has occurred based on the accident record information I6, and any type of accident has occurred in any situation in the past. Clarify if there were many cases. For example, based on information such as the type and model of the vehicle in which the accident occurred, the number of carry-on baggage on the day, the weather on the day, etc., the types of accidents that occur frequently in a specific situation are clarified.

  Subsequently, the control unit 41 refers to the external factor information I8 for the driver D that has received the determination result information I9 in step S6, the external factor assumed for the next operation of the driver D, and the above statistics. Based on the results of the analysis, the types of accidents likely to occur on the day of operation are identified from external factors.

  For example, in the above statistical analysis, it was found that over 100 pieces of luggage were taken out for a specific vehicle type and type of truck, and the percentage of encounter accidents was high on rainy days. In the case where the situation of the assumed operation date stored as the external factor information I8 coincides with this, the encounter accident is identified as a type of accident that is likely to occur from the external factor. .

(Identification of accidents to be aware of by operation day: Step S7-3)
Subsequently, the control unit 41 uses the attention accident identification program 432 provided in the storage unit 43, and the accident that is likely to occur from the classification result of the driver D in step S7-1 and the external factor in step S7-2. Based on the identification result, the accidents that should be noted for each driving day of driver D are identified.

Specifically, when the type in which driver D is classified in step S7-1 matches the type of accident that is likely to occur due to an external factor specified in step S7-2, the accident of that type operates. Identified as a daily accident that requires attention.
For example, if driver D is classified as an encounter accident cause, and if it is predicted from the external factor information I8 that an encounter accident is likely to occur, an encounter accident at an intersection or the like is noted. Will be identified as an accident.

  In addition, in the case where the type in which driver D is classified in step S7-1 and the type of accident that is likely to occur due to the external factor specified in step S7-2 do not coincide, there is no particular accident to be noted. It becomes. However, in this case, both the type in which driver D is classified in step S7-1 and the type of accident that is likely to occur due to the external factors specified in step S7-2, are accidents that should be noted for each operation day. May be specified.

{Transmission to the operation manager terminal: Step S8}
When the accident to be noted for each operation day is specified, the control unit 41 of the management server 4 is the determination result information I9 stored in the determination result database 431 and the identification result of the accident to be noted in step S7. The specific result information I10 is transmitted from the communication unit 42 to the operation manager terminal 3 through the communication network N together with information related to the name of the driver D. In the operation manager terminal 3 that has received the determination result information I9 and the specific result information I10 by the communication unit 35, the control unit 31 displays the determination result information I9 and the specific result information I10 on the display unit 33.
In the case of a call, it is usually necessary for the operation manager M to describe predetermined call items in the call record book, but the storage unit 34 stores the data related to the call record book, Based on the determination result information I9, a predetermined call item may be automatically written in the call record list by the control unit 31.

{Implementation of roll call: Step S9}
Subsequently, the operation manager M makes a call through the operation manager terminal 3. Specifically, it is as follows.

  First, the operation manager M accesses the driver terminal 2 from the operation manager terminal 3 through the communication network N, establishes a call state with the driver, and displays the driver's video in real time through the video acquisition unit 26 of the driver terminal 2. So that you can get it with

  In addition, the operation manager M performs a predetermined call operation. At this time, the determination result information I9 for the predetermined call / inspection items is already displayed on the display unit 33 as described above. Therefore, the operation manager M does not need to check with the driver D for each item. Therefore, the operation manager M indicates that the driver D needs to be changed when there is an item exceeding the threshold value or an item checked by the driver D as having a problem in the determination result related to the call. It is only necessary to input using the operation unit 32. Items input using the operation unit 32 are transmitted from the communication unit 35 to the driver terminal 2.

  Further, at the time of a call, specific result information I10, which is a specific result of an accident to be noticed for each operation day of the driver D, is displayed on the display unit 33 of the operation manager terminal 3, and the operation manager M Attention will be made based on the specific result of the accident that should be noted for each operation day of D.

  As for the inspection, a predetermined maintenance manager (not shown) that supervises the maintenance of the management target vehicle C confirms the determination result information I9 displayed on the operation manager terminal 3 and then makes a determination related to the inspection. If there are items that exceed the threshold, items with a predetermined failure code, lighting of lamps / warnings, abnormalities / warnings, etc., or items checked by the driver, the managed vehicle C It is input using the operation unit 32 that there is a need for repair or change. Items input using the operation unit 32 are transmitted from the communication unit 35 to the driver terminal 2.

[Effect of the embodiment]
According to the call / inspection support system 100 according to the embodiment, a predetermined call item is automatically determined by the system, and the determination result information I9 is displayed on the display unit 33 of the operation manager terminal 3. The manager M does not need to check with the driver D for every item one by one, and can reduce the burden of the call. Moreover, since the part judged by the subjectivity of the operation manager M is reduced, it is possible to make an accurate call that is hardly affected by the skill and experience of the operation manager M.

  Further, regarding the inspection, the number of items that the driver D must visually inspect is reduced, so the burden on the driver D can be reduced. Moreover, since the part judged by the subjectivity of the driver D is reduced, an accurate inspection that is hardly influenced by the skill and experience of the driver D can be performed.

  In addition, because the operation manager terminal 3 displays specific result information I10, which is a specific result of an accident to be noted for each operation day of the driver D, the operation manager M can call attention based on this. Based on the type of driver D and accidents that are likely to occur, which are derived from external factors, it is possible to accurately call attention.

  In addition, when making a call, the operation manager M is required to describe a predetermined call item in the call record book. According to the present embodiment, the description in the call record book is as follows. The operation manager M does not perform it manually, but can be automatically performed at the operation manager terminal 3 based on the determination result information I9. Therefore, it is possible to prevent omission of entry in the call record book by the operation manager M.

[Modification]
Hereinafter, modifications of the present embodiment will be described with reference to FIGS. 4 and 5.

{Modification 1}
As shown in FIG. 4, instead of the storage unit 24 of the driver terminal 2, the storage unit 43 of the management server 4 includes a determination program 436 and a threshold value information storage unit 437. The determination based on the driver state information in S4 and the determination based on the vehicle state information in Step S5 may be made.
In this case, the driver terminal 2 plays a role of transmitting information received from the vehicle-mounted device 1 and information input to the call form 242 and the inspection form 243 to the management server 4, and the management server 4 passes through the driver terminal 2. Communication connection with the vehicle-mounted device 1 will be made.
Then, the management server 4 acquires alcohol information I1, body temperature information I2, blood pressure information I3, failure information I4, and air pressure information I5 from the vehicle-mounted device 1 through the driver terminal 2 and the communication network N by the communication unit 42. The determination result information I9 and the specific result information I10 are transmitted from the communication unit 42 to the operation manager terminal 3 via the communication network N.

{Modification 2}
As shown in FIG. 5, instead of the storage unit 43 of the management server 4, the storage unit 24 of the driver terminal 2 includes a caution accident identification program 246, an accident record database 247, a driving aptitude diagnosis result database 248 and an external factor database 249. The control unit 21 of the driver terminal 2 classifies the driver in step S7-1, identifies the accident that is likely to occur in step S7-2, and identifies the accident to be noted for each operation day in step S7-3. You may make it do.
Then, the control unit 21 of the driver terminal 2 transmits the determination result information I9 and the specific result information I10 from the communication unit 25 to the management server 4 via the communication network N, and the determination result information I9 and the specific result information In the management server 4 that has received I10 by the communication unit 42, the control unit 41 transmits the determination result information I9 and the specific result information I10 from the communication unit 42 to the operation manager terminal 3 via the communication network N. Will be.
In this case, the management server 4 is not necessarily provided, and the control unit 21 of the driver terminal 2 directly determines the determination result information I9 from the communication unit 25 to the operation manager terminal 3 via the communication network N. Further, the specific result information I10 may be transmitted.

DESCRIPTION OF SYMBOLS 100 Calling / inspection support system 1 Onboard equipment 11 Alcohol checker 12 Biosensor 13 Fault diagnosis machine 14 Tire sensor 2 Driver terminal (calling / inspection support device)
21 control unit (determination means, first specifying means, second specifying means, third specifying means)
24 storage unit 245 threshold information storage unit (threshold information storage means)
247 Accident record database (accident record information storage means)
248 Driving aptitude diagnosis result database (Driving aptitude diagnosis result information storage means)
249 External factor database (external factor information storage means)
25 Communication unit (acquisition means, first acquisition means, first transmission means)
3 Operation manager terminal 32 Operation part (input means)
33 Display section (display means)
35 Communication unit (second transmission means, third transmission means)
4 management server (calling / inspection support device)
41 control unit (first specifying means, second specifying means, third specifying means, determination means)
42 communication unit (second acquisition means, first transmission means, second transmission means)
43 storage unit 433 accident record database (accident record information storage means)
434 Driving aptitude diagnosis result database (driving aptitude diagnosis result information storage means)
435 External factor database (external factor information storage means)
437 threshold information storage unit (threshold information storage means)
C Managed vehicle (vehicle)
D Driver M Operation manager N Communication network (communication line)
I1 Alcohol information (driver-status information)
I2 Body temperature information (driver-status information)
I3 Blood pressure information (driver-status information)
I4 Failure information (vehicle status information)
I5 Air pressure information (vehicle status information)
I6 Accident record information I7 Driving aptitude diagnosis result information I8 External factor information I9 Judgment result information I10 Specific result information

Claims (6)

Communicatively connected to an in-vehicle device that obtains driver status information related to the health status of the driver and vehicle status information related to the vehicle status of the vehicle that the driver intends to drive,
An acquisition means for acquiring the driver state information and the vehicle state information from the on-vehicle device via a communication line;
Judgment means for judging the sufficiency of predetermined call items and inspection items using the driver status information and the vehicle status information acquired by the acquisition means;
Accident record information storage means for storing accident record information related to accidents that the driver has caused in the past;
Driving aptitude diagnosis result information storage means for storing driving aptitude diagnosis result information related to the result of the driving aptitude diagnosis of the driver;
An external factor information storage means for storing external factor information related to the external factor of the accident on each operating day;
A first specifying means for specifying a classification corresponding to the driver from a classification group related to an accident that is likely to occur based on the accident record information and the driving aptitude diagnosis result information;
Based on the external factor information, a second specifying means for specifying an accident that is likely to occur by operating day;
A third specifying means for specifying an accident to be noted for each driving day of the driver based on the specifying result by the first specifying means and the specifying result by the second specifying means;
A call / inspection support apparatus characterized by comprising: Threshold information storage means for storing threshold information for determining the sufficiency of predetermined call items and inspection items,
The determination unit determines whether or not a predetermined call item and inspection item are satisfactory by comparing the driver state information and the vehicle state information with threshold information stored in the threshold information storage unit. The call / inspection support apparatus according to claim 1. An in-vehicle device that acquires driver status information related to the health status of the driver and vehicle status information related to the vehicle status of the vehicle that the driver plans to drive;
A driver terminal that is connected to the vehicle-mounted device and managed by the driver;
An operation manager terminal managed by the operation manager;
With
The driver terminal is
An acquisition means for acquiring the driver state information and the vehicle state information from the on-vehicle device via a communication line;
Judgment means for judging the sufficiency of predetermined call items and inspection items using the driver status information and the vehicle status information acquired by the acquisition means;
Accident record information storage means for storing accident record information related to accidents that the driver has caused in the past;
Driving aptitude diagnosis result information storage means for storing driving aptitude diagnosis result information related to the result of the driving aptitude diagnosis of the driver;
An external factor information storage means for storing external factor information related to the external factor of the accident on each operating day;
A first specifying means for specifying a classification corresponding to the driver from a classification group related to an accident that is likely to occur based on the accident record information and the driving aptitude diagnosis result information;
Based on the external factor information, a second specifying means for specifying an accident that is likely to occur by operating day;
A third specifying means for specifying an accident to be noted for each driving day of the driver based on the specifying result by the first specifying means and the specifying result by the second specifying means;
First transmission means for transmitting the determination result determined by the determination means and the determination result specified by the third specifying means to the operation manager terminal directly or via an external device,
The operation manager terminal is
Display means for displaying the determination result determined by the determination means and the specifying result specified by the third specifying means ;
An input means for the operation manager to input the result of operation availability;
Second transmission means for transmitting to the driver terminal the result of whether or not the operation is input by the input means;
A call / inspection support system characterized by comprising: An in-vehicle device that acquires driver status information related to the health status of the driver and vehicle status information related to the vehicle status of the vehicle that the driver plans to drive;
A driver terminal that is connected to the vehicle-mounted device and managed by the driver;
An operation manager terminal managed by the operation manager;
A management server that is communicatively connected to the driver terminal and the operation manager terminal;
The driver terminal is
A first acquisition means for acquiring the driver status information and the vehicle status information from the in-vehicle device via a communication line;
First transmission means for transmitting the acquired driver status information and the vehicle status information to the management server;
The management server
Second acquisition means for acquiring the driver status information and the vehicle status information from the driver terminal via a communication line;
Determination means for determining the sufficiency of predetermined call items and inspection items using the driver status information and the vehicle status information acquired by the second acquisition means;
Accident record information storage means for storing accident record information related to accidents that the driver has caused in the past;
Driving aptitude diagnosis result information storage means for storing driving aptitude diagnosis result information related to the result of the driving aptitude diagnosis of the driver;
An external factor information storage means for storing external factor information related to the external factor of the accident on each operating day;
A first specifying means for specifying a classification corresponding to the driver from a classification group related to an accident that is likely to occur based on the accident record information and the driving aptitude diagnosis result information;
Based on the external factor information, a second specifying means for specifying an accident that is likely to occur by operating day;
A third specifying means for specifying an accident to be noted for each driving day of the driver based on the specifying result by the first specifying means and the specifying result by the second specifying means;
And a second transmission means for transmitting the identification result identified in the operation administrator terminal by the determined determination result and the third specific means by said determining means,
The operation manager terminal is
Display means for displaying the determination result determined by the determination means and the specifying result specified by the third specifying means ;
An input means for the operation manager to input the result of operation availability;
Third transmission means for transmitting to the driver terminal the result of the availability of operation input by the input means;
A call / inspection support system characterized by comprising: An in-vehicle device that acquires driver status information related to the health status of the driver and vehicle status information related to the vehicle status of the vehicle that the driver plans to drive;
A driver terminal that is connected to the vehicle-mounted device and managed by the driver;
An operation manager terminal managed by the operation manager;
A management server that is communicatively connected to the driver terminal and the operation manager terminal;
The driver terminal is
A first acquisition means for acquiring the driver status information and the vehicle status information from the in-vehicle device via a communication line;
Determination means for determining whether or not a predetermined call item and inspection item are satisfactory using the driver state information and the vehicle state information acquired by the first acquisition unit;
First transmission means for transmitting the determination result determined by the determination means to the management server,
The management server
Second acquisition means for acquiring the determination result determined by the determination means from the driver terminal via a communication line;
Accident record information storage means for storing accident record information related to accidents that the driver has caused in the past;
Driving aptitude diagnosis result information storage means for storing driving aptitude diagnosis result information related to the result of the driving aptitude diagnosis of the driver;
An external factor information storage means for storing external factor information related to the external factor of the accident on each operating day;
A first specifying means for specifying a classification corresponding to the driver from a classification group related to an accident that is likely to occur based on the accident record information and the driving aptitude diagnosis result information;
Based on the external factor information, a second specifying means for specifying an accident that is likely to occur by operating day;
A third specifying means for specifying an accident to be noted for each driving day of the driver based on the specifying result by the first specifying means and the specifying result by the second specifying means;
A second transmission means for transmitting the determination result determined by the determination means and the identification result identified by the third identification means to the operation manager terminal;
The operation manager terminal is
Display means for displaying the determination result determined by the determination means and the specifying result specified by the third specifying means;
An input means for the operation manager to input the result of operation availability;
Third transmission means for transmitting to the driver terminal the result of the availability of operation input by the input means;
A call / inspection support system characterized by comprising: Computer
The driver status information and the vehicle status information are transmitted via a communication line from an in-vehicle device that acquires driver status information related to the health status of the driver and vehicle status information related to the vehicle status of the vehicle that the driver plans to drive. Acquisition means to acquire,
Judgment means for judging the sufficiency of predetermined call items and inspection items using the driver status information and the vehicle status information acquired by the acquisition means,
Accident record information storage means for storing accident record information about accidents that have occurred in the past by the driver,
Driving aptitude diagnosis result information storage means for storing driving aptitude diagnosis result information relating to the result of the driving aptitude diagnosis of the driver;
External factor information storage means for storing external factor information related to the external factors of accidents on each operating day,
A first identifying means for identifying a classification corresponding to the driver from a classification group related to an accident that is likely to occur based on the accident record information and the driving aptitude diagnosis result information;
Based on the external factor information, a second specifying means for specifying an accident that is likely to occur by operating day;
A third specifying means for specifying an accident to be noted for each driving day of the driver based on the specifying result by the first specifying means and the specifying result by the second specifying means;
Call / inspection support program to function as

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