JP2002304537A - Merchandise ordering system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide relevant information related with purchased merchandise or the information of recommended merchandise in a mail-order business using the Internet. SOLUTION: In this merchandise ordering system for ordering merchandise from a terminal by using an electric communication line network, a server which accepts an order is provided with a data base in which merchandise to be ordered is associated with single or plural other data, and when a user decides merchandise to be purchased, the server retrieves relevant information related with the merchandise whose purchase is decided from the data base, and edits and outputs the information associated with the purchased merchandise on an order competition decision confirming screen. Thus, it is possible to provide the relevant information related with the purchased merchandise or the information of recommended merchandise in a mail-order business using the Internet. Also, genres, recommended merchandise, and relevant key words concerning the merchandise data are included in the data base. Thus, it is possible to output the associated information of the merchandise by using them.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for managing product sales using a telecommunications network such as the Internet.

[0002]

2. Description of the Related Art Recently, many services are provided on web sites on the Internet. One such service is online shopping, which is a mail order service that places orders using the Internet. FIG. 1 is a diagram showing an example of a configuration for a system for performing online shopping which has been conventionally performed. In the configuration example of FIG.
Are connected to the server 10 running a web server program, a mail server program, and the like, and terminals 22 and 24 such as personal computers. The server 10 also includes a product database 13 in which product information such as product names, product codes, sales figures, and inventory is stored. The mobile phones 26, 28 communicate wirelessly with the base stations 32, 34,
Base stations 32 and 34 are connected by wire to a mobile telephone communication network 30 connected to an exchange (not shown). The mobile phone communication network 30 and the Internet 40 are connected through a gateway 35, and the mobile phones 26 and 28 having the functions of sending and receiving e-mail and browsing the Web can exchange e-mail and browse the Web via the Internet 40. Has become.

FIG. 2 is a diagram showing a procedure from browsing of a conventional online shopping product to completion of an order. In this system, the terminal from which the user accesses the online shopping site via the Internet is not limited, and in the case of FIG.
2 and 24, and mobile phones 26 and 28 may be used.
Recently, in addition to a personal computer as a terminal that can be connected to the Internet, there are a game machine and an Internet terminal connected to a home television, a PDA that is connected to a mobile phone having a function of accessing the Internet, and the like. The user can use the terminals 22 and 24 such as the personal computer, the mobile phone 26,
Using 28 or the like, the user accesses an online shopping website on the server 10. The user browses the product and determines a product to be purchased (S110). When the product to be purchased is determined, the product to be purchased is stored in a shopping list called "shopping basket" (S12).
0). Repeat if you have more items to buy. When all the products to be purchased are ordered, an order is placed on the order screen (S130). For ordering, the information of the orderer and the destination of the ordered product are input (S140, S150). Then, the settlement and delivery method of the product are determined (S160). Finally, the contents of the order are confirmed, and if there is no mistake, the order is placed (S170), and the order is completed (S180).

[0004] When the order is completed in the above-described procedure, an order completion screen on which the input information of FIG. 3 is reflected is displayed. The order completion screen shown in FIG. 3 includes a product name column 322, a unit price column 324, and an order quantity column 32 for the ordered product.
6, a subtotal column 327, a postage column 328, and a consumption tax display column 329 are arranged side by side. If there are a plurality of ordered products, these columns 322 to 329 correspond to the number of purchased products.
Are displayed vertically as columns. In addition, subtotal total column 3
37, total shipping column 338, total consumption tax column 339
And the total sum column 340 are displayed. Then, an information column 372 such as the name, address, telephone number, and e-mail address of the orderer, an information column 374 of the name, destination address, and telephone number of the recipient of the product, and a display column 37 for the payment method of the product price
6. The product delivery method 378 is also displayed on the screen of FIG.
As described above, in the conventional online shopping, when the order completion screen is displayed, the user can only perform an action such as returning to the homepage of the online shopping site or continuing shopping.

[0005]

SUMMARY OF THE INVENTION An object of the present invention is to provide related information on purchased products and information on recommended products in mail-order sales using the Internet.

[0006]

In order to achieve the above object, the present invention provides an ordering system for ordering goods from a terminal using a telecommunications network, wherein a server for receiving an order from the terminal comprises: Has a database that associates the ordered product with one or more other data, and when the user determines a product to be purchased, searches the database for information related to the purchased product and purchases the product. Edit and output the information related to the completed product on the order completion decision confirmation screen. Thereby, in mail order using the Internet, it is possible to provide related information on purchased products and information on recommended products. The database includes at least one of a genre, a recommended product, and a related keyword related to the product data, and can output information of an associated product using at least one of these. The database can store information on purchased products at the same time, and can output the stored information on the products as the information on the associated products. It is possible to provide the user with information on a product or the like highly relevant to the purchased product obtained from the stored product information.

[0007]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described in detail with reference to the drawings. <Outline of System According to the Present Invention> First, the outline of the present invention will be described. According to the present invention, an online shopping system using a telecommunication line such as the Internet displays information on ordered products and related recommended products, which were not available in the past, on a product order completion screen. It can be convenient. In the present embodiment,
This is described using an example of selling books. Also,
The information on the purchased product and the recommended products to be displayed are set to, for example, a maximum of four.

<System Configuration> FIG. 4 is a diagram showing the configuration of the system of the present invention. In addition to the configuration shown in FIG. 1, the server 10 includes a book database 11 and a related database 12 relating to books to be sold, and a database 18 for an information site search engine on the Internet 40. As described above, the system of the present invention is also implemented on the Internet 40 as in the related art. The terminal from which the user accesses the system via the Internet is not limited, and the user sells the server 10 using the terminals 22 and 24 such as the personal computers and the mobile phones 26 and 28 described above. Access a web page.

<Description of Database> FIG.
FIG. 6 is a diagram showing databases 11 to 13 in the database. The databases 11 to 13 will be described with reference to FIG. The book database 11, which is a database relating to books, stores book data such as book titles, ISBN codes (magazine codes for magazines), and author names. The book database 11 is used when searching for a book when purchasing the book or when displaying information on the book. In the related database 12, for each book to associate the book with the recommended product,
"Book data" 14 storing the ISBN code, genre, keyword, associated recommended product code, and recommended genre of the book, and the product name, product code, and product genre are stored for each product. Two types of data of “product data” 15 are stored.
In this embodiment, the ISBN code and the magazine code of the book are used for the “book data” 14 of the related database 12 in order to identify the book data from the book data stored in the book database 11. The book data stored in the book database 11 is not limited to the ISBN code and the like, as long as the "book data" 14 of the related database 12 can be specified. . When a recommended product is determined for each genre, “genre data” 16 in which products recommended for each genre are stored in the related database 12 may be prepared. Product Database 13
Stores information such as a product name, a product code, inventory, and the number of sales. The product database 13 is used when searching for products, displaying product information, and conducting inventory surveys at an online shopping site that sells products. As one of the embodiments, the databases 11, 12, and 13 are located in the server 10, and the database 18 is located on the Internet 40. Alternatively, any configuration may be used. For example, the product DB 13 may be in another server, and may be connected to the server 10 that sells books through the Internet or a dedicated line. Also, for example, database 1
Necessary data of the "product data" 15 in the product DB2 is the product DB1
3 are stored together, and the “product data” may not be present in the database 12. Similarly, “book data” 14 in the database 12 can be included in the book database.

<System Processing Flow> A feature of the present system is that after a user places an order for a product at an online shopping site, information related to the purchased product is searched for and provided. 6 and 7 are diagrams showing the flow when the system of the present invention is used in an online shopping site. The processing performed by the server 10 until the user purchases a book at this site and the information related to the book is displayed will be described with reference to FIG. The search for information related to a book will be described in more detail with reference to FIG.

Referring to FIG. 6, a process from when a user purchases a book to when recommended products are displayed will be described. First, a book selected by the user to be purchased is registered in a purchase list (S410). If the user continues shopping (S420
No), the server continues the registration work on the purchase list (S410). When the user finishes the shopping (Yes in S420), a purchase list for confirmation is displayed on the user terminal (S430). Here, the user needs to confirm the list and press a "purchase button" in the page displaying the purchase list in order to place an order. When the purchase button is pressed by the user (Yes in S440), the information related to the book registered in the purchase list by the user is searched (S450). The search for the related information of the purchased product will be described with reference to FIG.

The flow of processing of the server according to the present embodiment for searching for a recommended product or the like will be described below with reference to FIG. First, the ISBN code of the book ordered / purchased by the user is checked from the data stored in the book database 11 (S451). And the related database 12
The data of the book is extracted from the ISBN code of the book data stored in (S452). A process such as a search is performed with reference to the book data in the related database 12 that has been extracted. It is checked whether there is a recommended product for the book purchased by the user (S453). If there is a recommended product (S45
3 (Yes), the recommended product code is output as a search result (S456). Since this recommended product is not always present in each book, if not (No in S453), it is checked whether there is a recommended product genre for the book purchased by the user (S454). Since this genre is not necessarily also provided, if a recommended product genre is provided (Yes in S454), the product code belonging to the recommended product genre, for example, the “product data” 15 of the related database 12 is stored. The product genre is searched and output (S458). In this case, to output a specific recommended product preferentially for each genre, the “genre data” 1
When the product 6 is searched and there is no recommended product for this genre, the "product data" 15 may be searched for in the product genre. Further, when the product genre is not stored in the "book data" 14, if the book genre for the book is stored, the product genre of the "product data" 15 may be searched in this book genre. Lastly, if there is a search key for a keyword stored in the book data in the related database 12 (Yes in S459), the keyword is searched in the product database 13 or the database 18 for an information site search engine on the Internet, and information on the product related to the book is obtained. Alternatively, site information on the book is output as a result (S460). This process is performed for all purchased books.

Since the maximum number of pieces of information to be output is four, the information must be selected when the number of pieces of information exceeds four. In that case, for example, if the information is about a book, a good sales item is selected from among the stocked products from the data in the product database 13, and if the information is about a book site, the selection is random. . Although the process of searching for recommended product information as described above has been described as an embodiment, for example, three links to information sites related to books are displayed for one recommended product to be introduced. You may. In addition, without limiting the number, all links of information sites related to recommended products and books may be displayed. Note that information to be displayed when the number of pieces of information obtained for display is four or less may be determined in advance, and a total of four pieces of information may be always displayed.

Next, a description will be given again with reference to FIG. Based on the related information obtained by the search as described above, if there is a product code, a picture or information of the product, page information for purchasing the product, and a link to a site having the information are displayed. Edits the order completion screen and displays it (S4
70). For this reason, on the order completion screen, for example, after the order is completed, if the photograph of the displayed product is clicked, it is possible to jump to a page for ordering the product.
FIG. 8 is a diagram showing an example of an order completion screen displayed to the user after purchase by the system of the present invention. Similarly to FIG. 3, the order completion screen of FIG. 8 includes a product name column 822, a unit price column 824, and an order quantity column 82 for the ordered product.
5, a subtotal column 826, a postage column 827, and a consumption tax display column 828 are arranged side by side. When there are a plurality of ordered products, these columns 822 to 828 correspond to the number of purchased products.
Are displayed vertically as columns. In addition, column 8 of the subtotal total
37, total postage column 838, total consumption tax column 839
And a column 840 of the total total are displayed. Then, an information column 872 such as the orderer's name, address, telephone number, e-mail address, etc., an information column 874 for the name, destination address and telephone number of the recipient of the product, and a display column 87 for the payment method of the product price
6. The product delivery method 878 is also displayed on the screen of FIG.
And according to the present invention, newly recommended products 812, 814,
816, 818 are displayed on the order completion screen. With the above flow, the user can easily obtain related products and information by purchasing a book, which is convenient.

<Recommending a Book> In the above embodiment, a book is purchased and recommended products are introduced. However, if a recommended book is stored in the “product data” 15 of the related database 12, the recommended product is purchased. By using the "product data" 15, a book stored in the book database 11 can be introduced. The related database 12
By using the keyword of “book data” 14, it is possible to search for a related information site from the information site database 18 and display a link to the information site.

<Other Embodiments> In the above embodiment, the ISBN code of the book ordered / purchased by the user is checked from the data stored in the book database 11, and the data of the book in the related database 12 is used by using the ISBN code. Is pulled out. However, for example, information (ISBN code in the above example) for searching for the relevant data of the relevant book in the relevant database 12 is also recorded as order information, and in order to extract the data of the relevant book from the relevant database 12, Instead of accessing the book database 11, the recorded order information may be used. In the above description, a book was used, but the present invention is not limited to this, and the above-described processing can be applied to music CDs and merchandise sales. In this case, for example, by replacing the book information in the related database 12 with a music CD or the like or another product, when a music CD or a product is purchased, recommended products related thereto are introduced, or the product database 1
3, a music CD, a product, or the like can be recommended. When a user purchases a book or product and there is a book or product purchased at the same time,
The data may be stored in the related database 12 as related purchased goods (books). When the user purchases a product or a book when the related purchase product (book) data in the related database 12 is sufficiently accumulated including the frequency information, the server 10 stores the recommended product or the book in the above-described manner. By referring to the related purchase product (book) data, the product may be recommended as a highly relevant product or book. By preparing and preparing auction information of an auction performed on the Internet as a database, it is possible to output auction information as related information. If a code for specifying data of the book database 11 or the product database 13 is stored in the recommended product / recommended genre of the related database 12, respectively, the system is operated even in the case of only the book database 11 or the product database 13. be able to. Conversely, a plurality of product databases 13 and information site databases 18 are prepared, and the related database 1 is prepared.
A related recommended product or information site may be searched from a plurality of databases using the data of No. 2.

If the number of recommended products and information related to the purchased product is too large to output, in the above-described embodiment, the number of outputs is set to 4 and the products in stock are sorted in descending order of sales. Although the product is selected, the present invention is not limited to this, and the product can be selected based on one information of the databases 11, 12, 13, and 18, or a plurality of combinations of all kinds of information. The order of selection is as follows, for example. Of course, the output may be random without determining the order. 1. Name order: Product names in alphabetical order, alphabetical order, etc. 2. Sales order: The order of sales of the product is high or low. 3. Advertisement charge order: The order of the advertisement charge is high. 4. Order of access number: The order of the number of accesses to the product description page, etc., in online sales, in descending order or increasing order. 5. Evaluation order: When product evaluation parameters are prepared, the order of evaluation is high or low. 6. Stock order: The order of most or least stock. 7. Priority order: When a parameter for determining the priority is prepared, the order of priority is high. 8. Popularity order: When a parameter of popularity is prepared, the order is popular or not. 9. Price order: Higher or lower product prices. 10. Order of discount rate: Higher or lower order of product discount rates. 11. Remaining time order: In an auction or the like, the order in which the remaining time to be exhibited is large or small. 12. Order of the number of bids: In an auction or the like, the order of the number of bids is large or small. 13. Sales period order: long or short sales period of the product.

[0018]

According to the present invention, it is possible to provide related information on purchased products and information on recommended products in mail-order sales using the Internet.

[Brief description of the drawings]

FIG. 1 is a diagram showing a configuration example of a conventional system for performing online shopping existing on the Internet.

FIG. 2 is a diagram showing a procedure from browsing of a conventional online shopping product to completion of an order.

FIG. 3 is a diagram showing a conventional order completion screen.

FIG. 4 is a diagram showing a configuration of a system of the present invention.

FIG. 5 is a diagram showing a database in a server.

FIG. 6 is a diagram showing a processing flow of the system of the present invention.

FIG. 7 is a diagram showing a processing flow of the system of the present invention.

FIG. 8 is a diagram showing an order completion screen according to the present invention.

[Explanation of symbols]

 10 server 11 book database 12 related database 13 product database 18 information site database 22, 24 terminal 26, 28 mobile phone 30 mobile phone communication network 32, 34 base station 35 gateway 40 Internet

 ──────────────────────────────────────────────────続 き Continued on the front page F term (reference) 5B075 KK07 KK13 KK33 KK38 ND08 ND20 ND23 ND36 PP03 PP13 PP30 PQ02 PQ32

Claims (3)

[Claims] 1. An order system for ordering a product from a terminal using a telecommunications network, wherein a server that receives an order from the terminal stores the ordered product in one or more other data. When the user determines a product to be purchased, the user searches the database for information related to the product determined to be purchased, and edits information related to the purchased product on an order completion determination confirmation screen. A product ordering system characterized in that the product order is output. 2. The product order system according to claim 1, wherein the database includes at least one of a genre, a recommended product, and a related keyword related to the product data, and the server includes at least one of these. A product ordering system for outputting information of the associated product by using the system. 3. The merchandise ordering system according to claim 1, wherein the database can store information on the purchased merchandise at the same time, and stores the information on the stored merchandise as information on the associated merchandise. A product ordering system characterized by outputting as