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HK1208931A1 - Method and system for predicting satisfaction of a human-machine conversation - Google Patents

Method and system for predicting satisfaction of a human-machine conversation

Info

Publication number
HK1208931A1
HK1208931A1 HK15109493.6A HK15109493A HK1208931A1 HK 1208931 A1 HK1208931 A1 HK 1208931A1 HK 15109493 A HK15109493 A HK 15109493A HK 1208931 A1 HK1208931 A1 HK 1208931A1
Authority
HK
Hong Kong
Prior art keywords
human
machine conversation
satisfaction
predicting
predicting satisfaction
Prior art date
Application number
HK15109493.6A
Other languages
Chinese (zh)
Inventor
Huan Luo
Jie Li
Pengfei Tang
Zhi Wang
Original Assignee
Beijing Dong Shangke Information Technology Co Ltd
Beijing Jingdong Century Trading Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Beijing Dong Shangke Information Technology Co Ltd, Beijing Jingdong Century Trading Co Ltd filed Critical Beijing Dong Shangke Information Technology Co Ltd
Publication of HK1208931A1 publication Critical patent/HK1208931A1/en

Links

HK15109493.6A 2015-02-17 2015-09-25 Method and system for predicting satisfaction of a human-machine conversation HK1208931A1 (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201510086568.4A CN104750674B (en) 2015-02-17 2015-02-17 A kind of man-machine conversation's satisfaction degree estimation method and system

Publications (1)

Publication Number Publication Date
HK1208931A1 true HK1208931A1 (en) 2016-03-18

Family

ID=53590386

Family Applications (1)

Application Number Title Priority Date Filing Date
HK15109493.6A HK1208931A1 (en) 2015-02-17 2015-09-25 Method and system for predicting satisfaction of a human-machine conversation

Country Status (2)

Country Link
CN (1) CN104750674B (en)
HK (1) HK1208931A1 (en)

Families Citing this family (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104951434B (en) * 2015-07-10 2018-10-23 沃民高新科技（北京）股份有限公司 The determination method and apparatus of brand mood
CN105095415B (en) * 2015-07-10 2018-12-21 沃民高新科技（北京）股份有限公司 The determination method and apparatus of network mood
CN104951807B (en) * 2015-07-10 2018-09-25 沃民高新科技（北京）股份有限公司 The determination method and apparatus of stock market's mood
CN105590225A (en) * 2015-12-22 2016-05-18 成都小多科技有限公司 Sales stage identification method and device based on client problems
CN105654250A (en) * 2016-02-01 2016-06-08 百度在线网络技术（北京）有限公司 Method and device for automatically assessing satisfaction degree
CN105701088B (en) * 2016-02-26 2018-12-28 北京京东尚科信息技术有限公司 The method and apparatus manually talked with are switched to from machine dialogue
CN105808652B (en) * 2016-02-26 2021-05-25 北京京东尚科信息技术有限公司 Method and device for realizing online customer service
CN105760965A (en) * 2016-03-15 2016-07-13 北京百度网讯科技有限公司 Pre-estimated model parameter training method, service quality pre-estimation method and corresponding devices
CN106844750A (en) * 2017-02-16 2017-06-13 深圳追科技有限公司 Emotion is pacified in a kind of robot based on customer service man-machine interaction method and system
CN107463301A (en) * 2017-06-28 2017-12-12 北京百度网讯科技有限公司 Conversational system construction method, device, equipment and computer-readable recording medium based on artificial intelligence
CN110019710A (en) * 2017-11-27 2019-07-16 厦门快商通信息技术有限公司 A kind of topic forest formula interactive method and system
CN112417842A (en) * 2019-08-19 2021-02-26 阿里巴巴集团控股有限公司 Service satisfaction determining method and device, storage medium and computer equipment

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101394316B (en) * 2008-11-11 2011-08-31 南京大学 Network intrusion classification method based on Bayes of total indirected graph
CN102937951B (en) * 2011-08-15 2016-11-02 北京百度网讯科技有限公司 Set up the method for IP address sort model, the method and device to user's classification
WO2014069121A1 (en) * 2012-10-31 2014-05-08 日本電気株式会社 Conversation analysis device and conversation analysis method
CN103067623A (en) * 2013-01-29 2013-04-24 江苏电力信息技术有限公司 Telephone traffic peak surge calling optimization method based on collaborative filtering
CN103996130B (en) * 2014-04-29 2016-04-27 北京京东尚科信息技术有限公司 A kind of information on commodity comment filter method and system

Also Published As

Publication number Publication date
CN104750674B (en) 2018-12-21
CN104750674A (en) 2015-07-01

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