CN111128333A - One-stop intelligent diagnosis and intelligent medical management system - Google Patents
One-stop intelligent diagnosis and intelligent medical management system Download PDFInfo
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Abstract
The invention discloses a one-stop intelligent diagnosis and intelligent hospitalizing management system, which comprises: at least one management server, a requester client and a server client; the management server is used for providing information connection and data support for the client side of the request party to achieve the functions of symptom self-check, self-service prescription application, online inquiry, video inquiry, appointment offline diagnosis, appointment check, health assessment, payment settlement, medication reminding, review reminding, sign monitoring and regular life style monitoring. The system can provide intelligent diagnosis and medical guidance service for the user when the user preliminarily discovers physical discomfort symptoms, provides a series of self-service appointment, self-service prescription application, active reminding and strong suggestion intelligent service for subsequent medical treatment and after-treatment health management, enables the user to know the medical conditions, doctors and medical institutions, improves the medical efficiency, relieves the doctor-patient relationship and releases the doctors and medical care energy.
Description
Technical Field
The invention relates to the technical field of intelligent medical service, in particular to a one-stop intelligent diagnosis and intelligent medical management system.
Background
At present, with the rapid development of self-service intelligent equipment, internet and thing networking, people's life is more and more convenient, for example at the in-process of seeking medical advice, register by oneself and get single equipment by oneself and be applied to in more and more medical institutions, rely on the inquiry platform of internet and have also been on the rise, the process of seeking medical advice for people has brought certain convenient service, however, these internet platforms only can provide the convenient service of a certain link of seeking medical advice for the patient, can not provide the intelligent service experience of seeking medical advice of one-stop formula for the crowd that needs to seek medical advice, make the patient still have following problem at the in-process of seeking medical advice:
1. patients have blind hospitalization, the efficiency of the hospitalization process is low, and the patients are not timely and effectively treated due to improper selection of hospitalization links such as hospitals, departments or doctors and the like, so that the condition of the patients is delayed;
2. the information is seriously asymmetric, the medical knowledge of the patient is deficient, and the patient is unfamiliar with the hospitalizing process, so that the doctor-patient communication is difficult, and the doctor-patient contradiction is easy to generate.
Therefore, how to provide an intelligent diagnosis and intelligent medical management system which can provide one-stop service for patients to seek medical treatment, has strong pertinence and is convenient to use is a problem to be solved by technical personnel in the field.
Disclosure of Invention
In view of the above, the invention provides a one-stop intelligent diagnosis and intelligent hospitalizing management system, which has the functions of symptom self-check, disease diagnosis, prescription inspection, self-service application of medicine prescription, hospitalizing guidance, health management, real-time sign monitoring and the like, can provide guidance service for a patient when the patient initially finds that uncomfortable symptoms exist in the body, and simultaneously provides a series of guidance services for subsequent hospitalizing and health management after treatment, thereby solving the problems that the hospitalizing efficiency is low and the hospitalizing experience is influenced by the contradiction of doctors and patients due to blind hospitalizing of the patient at present.
In order to achieve the purpose, the invention adopts the following technical scheme:
a one-stop intelligent diagnosis and intelligent hospitalization management system, comprising: the system comprises a management server, a request side client and a service side client;
the management server is connected with a third-party medical service application related to medical treatment or an API (application programming interface) provided by an Internet hospital and an H5 webpage; the management server is used for providing information connection and data support for the client of the request party to realize the functions of symptom self-check, prescription inspection, self-service application of medicine prescription, on-line inquiry, video inquiry, appointment off-line diagnosis, appointment inspection, health assessment, payment settlement, medication reminding, re-examination reminding, sign monitoring and regular life style monitoring.
Further, the management server includes:
the acquisition module is used for acquiring a related request which is initiated by a client of a requester and contains hospitalizing information;
the analysis module is used for analyzing the related request acquired by the acquisition module;
the database is used for storing request information of a client of a requester and corresponding various medical service data in a classified manner, and comprises an intelligent diagnosis data model which is combined based on data analysis of the requester, a clinical decision system, evidence-based medicine, empirical medicine and population information;
the AI module is used for calling corresponding hospitalizing service data in the database or linking to a third-party hospitalizing service platform (comprising a database, a website, an APP, a public number or an applet and the like) to obtain corresponding hospitalizing service data according to an analysis result of the analysis module, feeding the obtained hospitalizing service data back to the client of the requester, and storing the hospitalizing service data obtained by the third-party hospitalizing service platform into the database;
the forwarding module is used for forwarding the related requests to a user-specified requester client or a plurality of clients recommended by the system when the analysis result obtained by the AI module contains a request for stopping the AI service;
the receiving module is used for receiving feedback information of the client of the requester;
the management module is used for managing and storing the feedback information received by the receiving module and managing and storing information communicated and confirmed between the client of the requesting party and the client of the service party;
the medical information in the acquisition module comprises the following information:
symptom self-check, inspection prescription, self-service application of medicine prescription, online inquiry, video inquiry, appointment offline diagnosis, appointment inspection, health assessment, payment settlement, medication reminding, review reminding, sign monitoring and regular life style monitoring.
Further, the request for stopping the AI service comprises an appointment of offline diagnosis, an appointment of examination, physical sign monitoring and regular life style monitoring; the hospitalizing service data fed back by the AI module comprises a symptom self-checking conclusion, a checking prescription and a medicine prescription, a preliminary diagnosis conclusion and a hospitalizing suggestion.
Furthermore, the management module comprises a data temporary storage unit, an information extraction unit and a case management unit;
the data temporary storage unit is used for temporarily storing the feedback information received by the receiving module and the information of mutual communication and confirmation between the client of the requesting party and the client of the service party;
the information extraction unit is used for extracting patient information and case related information from the data stored in the data temporary storage unit;
the case management unit is used for inputting the patient treatment information and case related information extracted by the information extraction unit into an electronic medical record of the patient in the form of treatment record and case information and storing the treatment record and the case related information.
Further, when the hospitalizing information acquired by the acquisition module is a medication reminding and/or a review reminding, the management server further comprises a reminding module, and the reminding module is used for sending medication reminding information and/or review reminding information to the requester client regularly according to preset medication time and/or review time.
Further, when the hospitalizing information acquired by the acquisition module is monitored by physical signs or monitored by a regular life style, the management server further comprises a monitoring module, and the monitoring module acquires physical sign parameters and/or life state information of the user in real time and prompts the user to correct bad life style or body state in real time according to physical sign conditions and/or life state conditions of the user.
Still further, the physical parameters monitored by the monitoring module include heart rate, pulse, blood pressure, exercise and sleep indices.
Further, when the hospitalizing information acquired by the acquisition module is payment settlement, the management server further comprises a settlement module, and the settlement module is used for linking to a corresponding third-party payment platform according to a payment mode selected by the user in a request containing the payment settlement information.
Furthermore, the payment mode comprises a designated medical institution real-time payment settlement mode, a medical insurance settlement mode, a merchant insurance settlement mode, a designated pharmacy settlement mode and a third party platform payment mode.
Further, the relevant request containing the hospitalizing information initiated by the client of the requester takes voice, video, pictures or words as carriers.
According to the technical scheme, compared with the prior art, the one-stop intelligent diagnosis and intelligent hospitalizing management system can provide intelligent diagnosis and hospitalizing guidance service for a user when the user initially finds out uncomfortable symptoms, and simultaneously provides a series of self-service appointment, self-service prescription application, active reminding and strong suggestion intelligent service for subsequent hospitalizing and post-hospitalizing health management, so that the user can know the medical conditions, doctors and medical institutions hospitalizing processes, the hospitalizing efficiency is improved, the doctor-patient relationship is relieved, and the doctors and medical care energy are released.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the provided drawings without creative efforts.
FIG. 1 is a schematic structural diagram of a one-stop intelligent diagnosis and intelligent medical management system according to the present invention;
FIG. 2 is a block diagram of a management server according to an embodiment of the present invention;
FIG. 3 is a block diagram of a management module according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to the attached fig. 1, the embodiment of the invention discloses a one-stop intelligent diagnosis and intelligent medical management system, which comprises: a management server 3, a requester client 1, and a server client 2;
the management server 3 is connected with a third-party medical service application related to medical treatment or an API (application programming interface) provided by an Internet hospital and an H5 webpage; the management server 3 is used for providing information connection and data support for the client 1 of the request party to realize the functions of symptom self-check, self-service prescription application, online inquiry, video inquiry, appointment offline diagnosis, appointment check, health assessment, payment settlement, medication reminding, review reminding, sign monitoring and regular life style monitoring.
In this embodiment, the management server 3 is based on an encyclopedia of diseases knowledge base, supported by a CDSS clinical decision support system, guided by a public hospital and a third-party service platform, and based on new technologies such as internet of things, realizes one-stop and systematic artificial intelligence medical information linkage and data support before, during and after a patient visit.
In the present embodiment, the requester client and the server client refer to two types of client sets, the requester client includes, but is not limited to, a patient client, and the server client includes, but is not limited to, a doctor client, a nurse client, a hospital client, a checking center client, an image center client, and an operation center client.
In a specific embodiment, referring to fig. 2, the management server 3 comprises:
an obtaining module 31, configured to obtain a relevant request that includes medical information and is initiated by the requester client 1;
an analysis module 32, configured to analyze the relevant request acquired by the acquisition module 31;
the database 33 is used for storing the request information of the client 1 of the requester and corresponding various medical service data in a classified manner;
the AI module 38 is configured to, according to an analysis result of the analysis module 32, call corresponding hospitalizing service data (including but not limited to an intelligent diagnosis data model) in the database 38 or link to a third party hospitalizing service platform (including a database, a website, an APP, a public number or an applet, and the like) to obtain the corresponding hospitalizing service data, feed the obtained hospitalizing service data back to the requester client 1, and store the hospitalizing service data obtained by the third party hospitalizing service platform in the database 38;
a forwarding module 33, configured to forward, when the analysis result obtained by the AI module 38 includes a request for stopping an AI service, the relevant request to a service-side client specified by a user or multiple clients recommended by the system;
a receiving module 34, configured to receive feedback information of at least one client;
a management module 35, configured to manage and store the feedback information received by the receiving module 34, and manage and store information that the requester client 1 and the server client 2 communicate with each other and confirm;
the medical information in the acquisition module 31 includes the following information:
symptom self-check, inspection prescription, self-service application of medicine prescription, online inquiry, video inquiry, appointment offline diagnosis, appointment inspection, health assessment, payment settlement, medication reminding, review reminding, sign monitoring and regular life style monitoring.
In this embodiment, the function of self-help application for drug prescriptions is applicable to patients with chronic diseases, that is, a request client side initiates an inspection project prescription application, and a common drug prescription application, the system provides prescription audit feedback according to medical record and related data uploaded by the request client side, and the request client side can reserve inspection projects, and purchase drugs after receiving the feedback. If the system is not in the auditing range of the system, the system can also reject the application and recommend the patient to reserve the doctor for treatment.
Specifically, the request for stopping the AI service includes appointment of offline medical treatment, appointment examination, physical sign monitoring, regular life style monitoring, and the like; the hospitalizing service data fed back by the AI module comprises a symptom self-checking conclusion, a checking prescription and a medicine prescription, a preliminary diagnosis conclusion, a hospitalizing suggestion and the like.
That is, when the patient of the client 1 on the requester needs not only a system to answer some simple small or standard questions related to diseases, such as symptom causes, diagnosis and treatment suggestions, fixed prescriptions for slow disease review, etc., but also services such as appointment of visit, examination, etc., the AI module 38 cannot meet the needs of the patient, and needs to provide more specialized services for the patient's request through cooperation with other clients.
When the obtained hospitalization service data is fed back to the client 1 of the requester, the AI module 38 provided in this embodiment may feed back the data in a voice form, or in a form of a picture, a character, or the like, similar to a voice assistant function on a mobile phone, and provide a one-to-one question and answer service for a patient.
In a specific embodiment, referring to fig. 3, the management module 35 includes a data temporary storage unit 351, an information extraction unit 352, and a case management unit 353;
the data temporary storage unit 31 is configured to temporarily store the feedback information received by the receiving module 34 and information for mutual communication and confirmation between the requester client 1 and the server client 2;
the information extraction unit 352 is used for extracting the patient information and the case related information from the data stored in the data temporary storage unit 351;
the case management unit 353 is configured to record the patient treatment information and the case-related information extracted by the information extraction unit 352 into the electronic medical record of the patient in the form of treatment record and case information, and store the patient treatment information and the case-related information.
In a specific embodiment, when the hospitalizing information acquired by the acquisition module 31 is a medication reminding and/or a review reminding, the management server 3 further includes a reminding module 37, and the reminding module 37 is configured to send medication reminding information and/or review reminding information to the requester client 1 at regular time according to preset medication time and/or review time.
In a specific embodiment, when the medical information acquired by the acquiring module 31 is sign monitoring or monitoring of a regular life style and a body state, the management server 3 further includes a monitoring module 30, and the monitoring module 30 acquires the sign parameters and/or the life style and the body state information of the user in real time, and prompts the user to correct the bad life style or the body state in real time according to the sign status and/or the life style and the body state of the user.
In particular, the vital sign parameters monitored by the monitoring module 30 include heart rate, pulse, blood pressure, exercise, and sleep metrics.
The system provided by this embodiment is provided with the monitoring module 30, mainly for providing more humanized active prompt service for the patient of the requesting party, and when the patient has abnormal physical parameters or an abnormal living state, the system can actively prompt the patient to correct the abnormal living mode or the abnormal physical state in time, or take measures to control the abnormal physical parameters to ensure that the patient is in a healthy state.
In a specific embodiment, when the hospitalizing information acquired by the acquiring module 31 is payment settlement, the management server 3 further comprises a settlement module 36, and the settlement module 36 is configured to link to a corresponding third party payment platform according to a payment mode selected by the user in the request including the payment settlement information.
In a specific embodiment, the payment mode comprises a designated medical institution real-time payment settlement mode, a medical insurance settlement mode, a merchant insurance settlement mode, a designated pharmacy settlement mode and a third party platform payment mode.
In a specific embodiment, the request including the medical information initiated by the client 1 of the requester is carried by voice, video, picture or text. The management server 3 can receive an input request in the form of voice, picture, video, text, etc., and can output the disease types determined by the system in the form of voice, video, picture, text, etc., and output matters such as examination, treatment plan, caution item, approximate cost, etc., which are necessary for diagnosis of each disease.
As a preferred embodiment, the management server 3 also provides better service for the requests of the respective clients by means of a database for storing intelligent diagnostic data models based on a combination of clinical decision systems, evidence-based medicine, empirical medicine and demographic information.
The main functions of the system provided in this embodiment are briefly described as follows:
the patient sends a symptom self-checking request to the management server through the client of the request party at the first time when the patient finds that the patient needs to see a doctor, the management server feeds possible disease types back to the client of the request party, and an effective prescription for checking, testing and taking medicines of common diseases is provided;
the patient may choose to schedule the test, or examination, after knowing the examination, blood draw test, or other treatment protocol that each disease typically requires; or sending an on-line inquiry, a video inquiry or a reserved off-line inquiry to the management server;
if the patient is in a difficult and complicated condition, the patient can send a diagnosis reservation request to the management server through the client of the requester, and further reserve the expert for diagnosis;
after the patient is in a visit, the patient generally takes the medicine for a period of time and rechecks the medicine again; or after discharge, the patient carries out the recheck after 2 weeks or 1 month, the patient sends the medication reminding and the recheck reminding request to the management server, the management server can actively remind the patient of medication and recheck time, and after confirmation, the appointment is made in advance, if the blood drawing test is carried out, the nurse at the nurse client can be appointed to carry out the on-door blood drawing, and if the blood drawing test is carried out, the appointment can be carried out in advance through the appointment checking function of the system. And the doctor interpretation result of the doctor client is reserved according to the result-out time.
After the patient passes the identity real-name authentication of the client of the requester, the real-time data storage of payment settlement, medical insurance payment, medical record and the like of each medical institution or service platform can be realized through the payment settlement function of the management server.
In the rehabilitation period after the patient is discharged or the patient suffering from chronic diseases such as hypertension, diabetes, thyroid diseases, tumors and the like, the management server can comprehensively evaluate the condition of the patient monitored in real time according to all information and data input by the patient and the past medical history, and provides a personalized health management scheme.
If the patient needs real-time sign monitoring, the patient can send a sign monitoring and regular life style monitoring request to the management server through the client of the requesting party, and the management server is used for monitoring the signs of the patient: such as heart rate, heart, pulse, blood pressure, motion, sleep and other indexes are monitored in real time, and data can be seamlessly transmitted to a doctor at a doctor client side for seeing a doctor, so that the doctor can know the basic condition of a patient at the first time. The life style of the patient with the chronic disease can be regularly monitored, and the patient can be conveniently managed by a doctor and the self health management of the patient can be conveniently realized. The health care is focused on, real-time physical sign monitoring data can be transmitted to a doctor client regularly, and good health management is formed. The function can be turned on or off according to the needs of the user, and the requirements of the user or a doctor on knowing the health index of the user in real time, early prevention and early treatment are met.
In summary, compared with the prior art, the one-stop intelligent diagnosis and intelligent hospitalizing management system provided by the embodiment of the invention has the following advantages:
1. the system has the functions of symptom self-checking, disease diagnosis, self-service prescription application, medical instruction, health management, real-time physical sign monitoring and the like, and can provide medical instruction services such as intelligent diagnosis, self-service prescription examination and medical advice and the like for a patient when the patient preliminarily finds that uncomfortable symptoms exist in the body;
2. a series of guidance services are provided for the subsequent medical care and health management after the patient is diagnosed, so that the medical care process of the patient is more targeted, and the medical care efficiency is improved;
3. the system is compatible with various medical institutions and third-party service platforms, real-time online payment settlement, medical insurance payment and business insurance payment are supported, and the payment process is more convenient;
4. the input of user characters, voice, pictures, video and the like can be accepted, the output mainly comprises the video, the voice and the pictures, and a small amount of characters are convenient for the user to input and look up;
5. the patient has a uniform and unique comprehensive electronic medical record which comprises the treatment record and medical record information of each medical institution;
6. the system can be operated on various hardware carriers, such as mobile phones, smart watches, robots and other hardware, can be carried about, and can be placed at home or at office.
The terminology of the terminology used in the present invention is as follows:
a Clinical Decision Support System (CDSS) generally refers to a computer System that can provide Support for Clinical Decision, and this System fully utilizes available and appropriate computer technology, and improves and enhances Decision efficiency by a man-machine interaction manner for semi-structured or unstructured medical problems.
The CDSS is an important means for improving medical quality, and thus its primary purpose is to evaluate and improve medical quality, reduce medical errors, and thus control medical expenses. The clinician can make the most appropriate diagnosis and treatment decision by analyzing the medical record data deeply with the help of the CDSS. The clinician can wait for the CDSS to output the "correct" decision to select by entering information and indicate the decision by a simple output.
The CDSS system comprises a base layer, a technical layer and an application layer, wherein the application of the CDSS system can be completed based on the base layer and the technical layer, the base layer comprises computing power and medical data, and the technical layer comprises general technologies, algorithms and frameworks. Specifically, before clinical diagnosis assistance practical application, firstly, hardware acceleration such as big data and cloud computing, and computing power such as a neural network chip are needed; secondly, a large amount of data in the medical field is needed for system training and optimization; thirdly, technologies such as natural language processing, cognitive technology, automatic reasoning, machine learning, information retrieval and the like are required to provide support; fourthly, various algorithms such as machine learning, deep learning and the like are needed; fifth, a deep learning framework such as Tensorflow, Caffe, etc. is required.
There are various sources of CDSS data, mainly: the self-diagnosis data of the CDSS, the existing data of a third party (such as IOM data), the medical institution data (such as past historical clinic records of a hospital), the internet data (such as hundred-degree encyclopedia, a clove garden and a spring rain doctor) and the network platform data of a professional medical institution (such as ten-thousand-degree encyclopedia and the like).
The embodiments in the present description are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. The device disclosed by the embodiment corresponds to the method disclosed by the embodiment, so that the description is simple, and the relevant points can be referred to the method part for description.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (10)
1. A one-stop intelligent diagnosis and intelligent hospitalizing management system is characterized by comprising: the system comprises a management server, a request side client and a service side client;
the management server is used for providing information connection and data support for the functions of symptom self-checking, prescription checking, self-service medicine prescription application, online inquiry, video inquiry, appointment offline diagnosis, appointment checking, health assessment, payment settlement, medication reminding, re-examination reminding, sign monitoring and regular life style monitoring of a client side of a request party, and is connected with a third-party medical service application related to medical treatment or an API (application programming interface) interface and an H5 webpage provided by an Internet hospital.
2. The one-stop intelligent diagnosis and intelligent hospitalization management system of claim 1, wherein said management server comprises:
the acquisition module is used for acquiring a related request which is initiated by a client of a requester and contains hospitalizing information;
the analysis module is used for analyzing the related request acquired by the acquisition module;
the database is used for storing request information of a client of a requester and corresponding various medical service data in a classified manner, and comprises an intelligent diagnosis data model which is combined based on data analysis of the requester, a clinical decision system, evidence-based medicine, empirical medicine and population information;
the AI module is used for calling corresponding hospitalizing service data in the database or linking to a third-party hospitalizing service platform to obtain corresponding hospitalizing service data according to an analysis result of the analysis module, feeding the obtained hospitalizing service data back to the client of the requesting party, and storing the hospitalizing service data obtained by the third-party hospitalizing service platform into the database;
the forwarding module is used for forwarding related requests to a service side client specified by a user or a plurality of service side clients recommended by a system when the AI service request is stopped;
the receiving module is used for receiving feedback information of the client of the requester;
the management module is used for managing and storing the feedback information received by the receiving module and managing and storing information communicated and confirmed between the client of the requesting party and the client of the service party;
the medical information in the acquisition module comprises the following information:
symptom self-inspection, inspection prescription, self-service application of medicine prescription, online inquiry, video inquiry, appointment online diagnosis, appointment inspection, health assessment, payment settlement, medication reminding, review reminding, sign monitoring and regular life style monitoring.
3. The one-stop intelligent diagnosis and intelligent hospitalization management system of claim 2, wherein said request to discontinue AI service comprises appointment offline hospitalization, appointment examination, physical sign monitoring and regular lifestyle monitoring; the hospitalizing service data fed back by the AI module comprises a symptom self-checking conclusion, a checking prescription and a medicine prescription, a preliminary diagnosis conclusion and a hospitalizing suggestion.
4. The one-stop intelligent diagnosis and intelligent hospitalization management system of claim 2, wherein said management module comprises a data temporary storage unit, an information extraction unit and a case management unit;
the data temporary storage unit is used for temporarily storing the feedback information received by the receiving module and the information of mutual communication and confirmation between the client of the requesting party and the client of the service party;
the information extraction unit is used for extracting patient information and case related information from the data stored in the data temporary storage unit;
the case management unit is used for inputting the patient treatment information and case related information extracted by the information extraction unit into an electronic medical record of the patient in the form of treatment record and case information and storing the treatment record and the case related information.
5. The system of claim 2, wherein when the medical information acquired by the acquisition module is a medication reminding and/or a review reminding, the management server further comprises a reminding module, and the reminding module is configured to send medication reminding information and/or review reminding information to the requester client at regular time according to preset medication time and/or review time.
6. The system of claim 2, wherein when the medical information acquired by the acquiring module is monitored by physical signs or monitored by a regular life style, the management server further comprises a monitoring module, and the monitoring module acquires information on physical sign parameters and/or life style and body state of the user in real time and prompts the user to correct bad life style and body state in real time according to the physical sign condition and/or life style and body state of the user.
7. The system of claim 6, wherein the physical parameters monitored by the monitoring module include heart rate, pulse, blood pressure, exercise and sleep metrics.
8. The system of claim 2, wherein when the medical information obtained by the obtaining module is payment settlement, the management server further comprises a settlement module, and the settlement module is used for linking to a corresponding third party payment platform according to a payment mode selected by the user in the request containing the payment settlement information.
9. The system of claim 8, wherein the payment methods include a payment settlement method for medical institution, a payment settlement method for medical insurance, a payment settlement method for business insurance, a payment method for pharmacy, and a payment method for third party platform.
10. The system of claim 2, wherein the request-side client initiates the request to include medical information, and the request is carried by voice, video, picture or text.
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