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CN101958878A - Equipment remote management method and device - Google Patents

Equipment remote management method and device Download PDF

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Publication number
CN101958878A
CN101958878A CN2009100889791A CN200910088979A CN101958878A CN 101958878 A CN101958878 A CN 101958878A CN 2009100889791 A CN2009100889791 A CN 2009100889791A CN 200910088979 A CN200910088979 A CN 200910088979A CN 101958878 A CN101958878 A CN 101958878A
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China
Prior art keywords
user equipment
management server
agreement
subscriber equipment
equipment information
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Granted
Application number
CN2009100889791A
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Chinese (zh)
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CN101958878B (en
Inventor
方平
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Beijing Zhongcai Wyse Education Technology Co ltd
Tongzhou District Nantong Xin Hao Industrial Co ltd
Original Assignee
Huawei Device Co Ltd
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Priority to CN 200910088979 priority Critical patent/CN101958878B/en
Publication of CN101958878A publication Critical patent/CN101958878A/en
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Publication of CN101958878B publication Critical patent/CN101958878B/en
Expired - Fee Related legal-status Critical Current
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Abstract

The invention discloses an equipment remote management method and an equipment remote management device. The technical scheme comprises that: a gateway receives a first user equipment management command sent by a management server through a TR-069 protocol; the gateway converts the first user equipment management command into a second user equipment management command in an SNMP protocol format; and the gateway sends the second user equipment management command to corresponding user equipment through an SNMP protocol so as to manage the user equipment. The method and the device have the advantages of realizing the remote management of user equipment such as routers, hosts and printers connected under gateways of small enterprises by only running the TR-069 protocol through a management server, avoiding simultaneous running of the TR-069 protocol and the SNMP protocol on the management server, and reducing the load of the management server.

Description

A kind of method and device of apparatus remote management
Technical field
The present invention relates to the communications field, relate in particular to a kind of method and device of apparatus remote management.
Background technology
At present, small enterprise generally all passes through the petty trade gateway more higher than average family gate performance and inserts the Internet, operator also provides the more service content at this small enterprise simultaneously, adopt TR-069 agreement (CPE (Customer Premises Equipment, subscriber equipment) wide area network management agreement) home gateway and small enterprise's gateway are carried out telemanagement, but existing C PE generally only supports snmp protocol (Simple Network Management Protocol, Simple Network Management Protocol), do not support the TR-069 agreement, so as shown in Figure 1.When operator provides communication service for small enterprise, in order to provide more professional IT to support to small enterprise, need check under small enterprise's gateway network connection, the operating state of router, main frame and the printer etc. that connect, the information such as statistics of equipment operation, further, provide failure diagnosis and fault restoration etc. to support service by network to small enterprise.The management server of operator also needs to move snmp protocol the subscriber equipmenies such as router, main frame and printer that gateway connects is down managed when operation TR-069 agreement manages gateway like this.
In realizing process of the present invention, the inventor finds that there are the following problems at least in the prior art: management server need move TR-069 and SNMP two cover agreements simultaneously, has increased the weight of the burden of management server.
Summary of the invention
Embodiments of the invention provide a kind of method and device of apparatus remote management, make management server only need move the TR-069 agreement and can realize to the gateway telemanagement of the subscriber equipment of connection down, to alleviate the burden of management server.
The embodiment of the invention provides a kind of method of apparatus remote management, comprising:
The first subscriber equipment administration order that the receiving management server sends by the TR-069 agreement;
The described first subscriber equipment administration order is converted to the second subscriber equipment administration order of snmp protocol form;
The described second subscriber equipment administration order is sent to corresponding subscriber equipment by snmp protocol, so that described subscriber equipment is managed.
Described method also comprises:
Receive first command messages that described subscriber equipment reports by snmp protocol;
Described first command messages is converted to second command messages of TR-069 protocol format;
Described second command messages is sent to described management server by the TR-069 agreement.
The embodiment of the invention also provides a kind of gateway, comprising:
Receiving element is used for the first subscriber equipment administration order that the receiving management server sends by the TR-069 agreement;
Converting unit is used for the described first subscriber equipment administration order is converted to the second subscriber equipment administration order of snmp protocol form;
Transmitting element is used for the described second subscriber equipment administration order is sent to corresponding subscriber equipment by snmp protocol, so that described subscriber equipment is managed.
Described receiving element also is used to receive first command messages that described subscriber equipment reports by snmp protocol;
Described converting unit also is used for described first command messages is converted to second command messages of TR-069 protocol format;
Described transmitting element also is used for described second command messages is sent to described management server by the TR-069 agreement.
The technical scheme that is provided by the embodiment of the invention described above as can be seen, by the conversion of gateway to TR-069 agreement and snmp protocol, realize that management server only moves the TR-069 agreement to the telemanagement of the subscriber equipmenies such as router, main frame and printer of connection down of small enterprise's gateway, provide the IT of specialty to support, avoid on management server, moving TR-069 agreement and snmp protocol simultaneously, alleviated the burden of management server.
Description of drawings
In order to be illustrated more clearly in the technical scheme of the embodiment of the invention, the accompanying drawing of required use is done to introduce simply in will describing embodiment below, apparently, accompanying drawing in describing below only is some embodiments of the present invention, for those of ordinary skills, under the prerequisite of not paying creative work, can also obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is the position and the managerial structure schematic diagram of management server and subscriber equipment etc. in the present network;
Fig. 2 is the schematic flow sheet of the method for specific embodiment one described a kind of apparatus remote management in the embodiment of the invention;
Fig. 3 is the method flow schematic diagram of specific embodiment two described storage user equipment informations in the embodiment of the invention;
Fig. 4 is the method flow schematic diagram of embodiment of the invention specific embodiment three described user equipment to report event messages;
Fig. 5 is the structural representation of the device of the described a kind of apparatus remote management of the embodiment of the invention;
Fig. 6 is the concrete structural representation of device of the described a kind of apparatus remote management of the embodiment of the invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the invention, the technical scheme in the embodiment of the invention is clearly and completely described, obviously, described embodiment only is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, those of ordinary skills belong to the scope of protection of the invention not making the every other embodiment that is obtained under the creative work prerequisite.
Snmp protocol is a kind of standard agreement that is used at IP network management user device (router, switch, main frame, printer etc.), belong to application layer protocol, can make the network manager/management server of operator can supervising the network usefulness, discovery is also dealt with problems planning network growth etc.Management server manages long-range various subscriber equipmenies at any time according to the snmp protocol message and the incident that receive.All give tacit consent to the service that starts snmp protocol as subscriber equipmenies such as switch, router, fire compartment wall, main frame and printers, operator by the telemonitoring network state, revise user device configuration and receive network time warning etc. and finish management and maintenance subscriber equipment, made things convenient for operator and user.
The TR-069 agreement is the remote device management agreement, is used for from the gateway of network side family or small business network, and set-top box, router, equipment such as computer carry out the remote centralized management.The operating business configuration change of initial service granting, the later stage of these equipment after beginning to install and break down need to safeguard in, all need equipment to be managed and safeguards by management interface.
The order that snmp protocol is main comprises:
The GET order is used for user equipment information among the management server queries MIB (Management Information Base, management information bank);
The GetNext order is used for other user equipment information of management server queries MIB;
The Set order is used for management server and revises the MIB user equipment information;
The response order is used for subscriber equipment and replys GET order, GetNext order and Set order, i.e. subscriber equipment command execution response;
The Trap order is used for subscriber equipment event message is reported.
The order that the TR-069 agreement is main comprises:
The GetParameterValues order is used to inquire about the user equipment information that connects under the gateway;
The SetParameterValues order is used to revise the user equipment information that connects under the gateway;
The Event order is used for gateway reported event message.
The embodiment of the invention provides a kind of method of apparatus remote management, at first, the first subscriber equipment administration order that gateway receiving management server sends by the TR-069 agreement, then, the described first subscriber equipment administration order is converted to the second subscriber equipment administration order of snmp protocol form, at last, the described second subscriber equipment administration order is sent to corresponding subscriber equipment by snmp protocol, so that subscriber equipment is managed, described subscriber equipment administration order can comprise the inquiring user facility information and revise user equipment information.
In said method, gateway can also at first receive first command messages that subscriber equipment reports by snmp protocol, then, described first command messages is converted to second command messages of TR-069 protocol format, at last, described second command messages is sent to described management server by the TR-069 agreement, and described command messages can comprise execution response or the reported event message etc. of subscriber equipment to order.
Before the first subscriber equipment administration order that the receiving management server sends by the TR-069 agreement, gateway can at first obtain user equipment information, reports described user equipment information by the TR-069 agreement to management server then.The server of receiving management described in the said method can comprise by the detailed process of the first subscriber equipment administration order that the TR-069 agreement sends, the receiving management server is according to the user equipment information that obtains, the first subscriber equipment administration order by the transmission of TR-069 agreement, described user equipment information can comprise customer equipment identification information, equipment configuration parameter, working status parameter and operation statistical parameter etc.
Before obtaining user equipment information, gateway can pass through the querying command that the TR-069 agreement sends by the receiving management server.
Obtain described in the said method user equipment information process can for, according to the querying command that sends, by the corresponding user equipment information of snmp protocol inquiry; Also can for, according to the querying command that sends, judge whether to store the user equipment information of described querying command correspondence; If, then obtain the user equipment information of the described querying command correspondence of storage, if not, then according to described querying command, by the corresponding user equipment information of snmp protocol inquiry, and after obtaining user equipment information, store described user equipment information, the user equipment information of described storage is the TR-069 protocol format.
Specific embodiment one, in conjunction with said method, as shown in Figure 2, realize that the concrete steps of management server telemanagement subscriber equipment are as follows:
The querying command that steps A 1, gateway receiving management server send by the TR-069 agreement.
Steps A 2, according to the querying command that sends, by the corresponding user equipment information of snmp protocol inquiry, the order of described inquiring user facility information can be triggered by management server, also can be triggered by local interface by subscriber equipment.Corresponding user equipment information can comprise customer equipment identification information, the configuration parameter of subscriber equipment, the working status parameter of subscriber equipment and operation statistical parameter etc.; Described customer equipment identification information, which subscriber equipment is used for indication specifically is, can connect one or more subscriber equipmenies under the gateway in the practical application.
Steps A 3, described gateway receive by the first subscriber equipment administration order of management server by the transmission of TR-069 agreement (when management server need be managed or during maintenance customer's equipment, management server sends the subscriber equipment administration order by the TR-069 agreement to gateway), the first subscriber equipment administration order that sends may be to revise the parameter configuration order, also may be the query argument order.
Steps A 4, the first subscriber equipment administration order that will receive are converted to the second subscriber equipment administration order of snmp protocol form.
Steps A 5, the described second subscriber equipment administration order is sent to corresponding subscriber equipment by snmp protocol.
Steps A 6, described gateway receive the execution result to the corresponding management order that corresponding subscriber equipment returns by snmp protocol;
The execution result of steps A 7, the order that will receive is converted to the TR-069 agreement and sends to management server.
The difference of specific embodiment two, this specific embodiment and specific embodiment one is, receive before the first subscriber equipment administration order that sends by the TR-069 agreement by management server at described gateway, can store user equipment information, described user equipment information may be all information of subscriber equipment, it also might be the partial information of subscriber equipment, as shown in Figure 3, concrete steps are as follows:
Step B1, gateway receiving management server send querying command by the TR-069 agreement.
Step B2, according to the querying command that sends, judge whether to store the user equipment information of described querying command correspondence, if, execution in step B3 then, if not, execution in step B4. then.
Step B3, obtain the user equipment information of the described querying command correspondence of storage.
Step B4, by the corresponding user equipment information of snmp protocol inquiry.
The user equipment information of step B5, the described querying command correspondence of storage.
Specific embodiment three, as shown in Figure 4, subscriber equipment is as follows with the concrete steps that event message reports:
Step C1, gateway receive first event message that subscriber equipment reports by snmp protocol;
Step C2, described first event message is converted to second event message of TR-069 protocol format;
Step C3, described second event message is sent to management server by the TR-069 agreement.
By subscriber equipment with event message to the reporting of management server, realized the timely management of management server to subscriber equipment.
In the above-described embodiments, described gateway need be converted to the subscriber equipment administration order that management server sends by the TR-069 agreement command messages of corresponding snmp protocol, or will be converted to the command messages of corresponding TR-069 agreement by the command messages that subscriber equipment reports by snmp protocol.The command format of concrete snmp protocol and the command format of TR-069 agreement conversion corresponding relation are as shown in the table:
SNMP incident/order TR-069 incident/order
?GET GetParameterValues
?GetNext GetParameterValues
?Set SetParameterValues
?Trap Event
Be that management server passes through the GetParameterValues order transmission parameter query order of TR-069 agreement to gateway, gateway is that GET order or GetNext order corresponding in the snmp protocol sends to subscriber equipment by snmp protocol, the inquiring user facility information with this command conversion; Subscriber equipment is replied the user equipment information of inquiring about by the response message of snmp protocol, and gateway is that the TR-069 protocol format sends the parameter query result to management server with this response message conversion.
Management server sends parameter value modification order to gateway by the SetParameterValues order of TR-069 agreement, and gateway is that Set order corresponding in the snmp protocol sends to subscriber equipment by snmp protocol with this command conversion, revises user equipment information; Subscriber equipment is revised the execution result of ordering by the response message reply parameter value of snmp protocol after revising corresponding information, and gateway is that the TR-069 protocol format sends the execution result that parameter value is revised order to management server with this response message conversion.
The Trap order of subscriber equipment by snmp protocol sends event message to gateway, and gateway is that the Event event message of TR-069 agreement reports management server with the events corresponding message conversion, thereby realizes the telemanagement of management server to subscriber equipment.
One of ordinary skill in the art will appreciate that all or part of flow process that realizes in the foregoing description method, be to instruct relevant hardware to finish by computer program, described program can be stored in the computer read/write memory medium, this program can comprise the flow process as the embodiment of above-mentioned each side method when carrying out.Wherein, described storage medium can be magnetic disc, CD, read-only storage memory body (Read-Only Memory, ROM) or at random store memory body (Random Access Memory, RAM) etc.
The embodiment of the invention also provides a kind of gateway, and as shown in Figure 5, described gateway specifically comprises:
Receiving element 1 is used for the first subscriber equipment administration order that the receiving management server sends by the TR-069 agreement;
Converting unit 2 is used for the described first subscriber equipment administration order of receiving element 1 is converted to the second subscriber equipment administration order of snmp protocol form;
Transmitting element 3 is used for the described second subscriber equipment administration order of converting unit 2 is sent to corresponding subscriber equipment by snmp protocol, so that described subscriber equipment is managed.
In said apparatus, described receiving element 1 can also be used to receive first command messages that subscriber equipment reports by snmp protocol;
Described converting unit 2 can also be used for described first command messages of receiving element 1 is converted to second command messages of TR-069 protocol format;
Described transmitting element 3 can also be used for described second command messages of converting unit 2 is sent to management server by the TR-069 agreement.
In said apparatus, can also comprise,
Notification unit 4 is used to obtain user equipment information, reports described user equipment information by the TR-069 agreement to described management server; Described receiving element 1 specifically is used for receiving the user equipment information that is obtained according to notification unit 4 by management server, by the described first subscriber equipment administration order of TR-069 agreement transmission.
In the said apparatus, described receiving element 1 can also be used for the querying command that the receiving management server sends by the TR-069 agreement.
Described notification unit 4 specifically can be used for the described querying command according to receiving element 1 reception, inquires about corresponding user equipment information by snmp protocol, and reports described user equipment information by the TR-069 agreement to described management server.Described notification unit 4 specifically also can be used for the described querying command according to receiving element 1 reception, judges whether to store the user equipment information of described querying command correspondence; If, then obtain the user equipment information of the described querying command correspondence of storage, if not, then according to described querying command, by the corresponding user equipment information of snmp protocol inquiry; Report described user equipment information by the TR-069 agreement to described management server.
The specific implementation of the function that each unit that comprises in the said apparatus is finished is described in method embodiment before, no longer is repeated in this description at this.
The embodiment of the invention is the command messages of corresponding snmp protocol with the command conversion of TR-069 agreement by gateway, or the command messages that snmp protocol reports is converted to the order of corresponding TR-069 agreement, by the conversion of gateway realization to TR-069 agreement and snmp protocol, can be thereby the realization management server only moves the TR-069 agreement to the router that connects under small enterprise's gateway, the telemanagement of subscriber equipment such as main frame and printer, provide the IT of specialty to support, avoid on automatic serving device, moving TR-069 agreement and snmp protocol simultaneously, alleviated the burden of management server.
The above; only for the preferable embodiment of the present invention, but protection scope of the present invention is not limited thereto, and anyly is familiar with those skilled in the art in the technical scope that the present invention discloses; the variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claim.

Claims (11)

1. the method for an apparatus remote management is characterized in that, comprising:
The first subscriber equipment administration order that the receiving management server sends by the TR-069 agreement;
The described first subscriber equipment administration order is converted to the second subscriber equipment administration order of snmp protocol form;
The described second subscriber equipment administration order is sent to corresponding subscriber equipment by snmp protocol, so that described subscriber equipment is managed.
2. method according to claim 1 is characterized in that, described method also comprises:
Receive first command messages that described subscriber equipment reports by snmp protocol;
Described first command messages is converted to second command messages of TR-069 protocol format;
Described second command messages is sent to described management server by the TR-069 agreement.
3. method according to claim 1 and 2 is characterized in that, before the first subscriber equipment administration order that described receiving management server sends by the TR-069 agreement, described method also comprises:
Obtain user equipment information;
Report described user equipment information by the TR-069 agreement to described management server;
Described receiving management server is specially by the first subscriber equipment administration order that the TR-069 agreement sends:
Receive described management server according to described user equipment information, by the described first subscriber equipment administration order of TR-069 agreement transmission.
4. method according to claim 3 is characterized in that, described obtain user equipment information before, described method also comprises:
The querying command that the receiving management server sends by the TR-069 agreement;
The described user equipment information that obtains comprises:
According to described querying command, by the corresponding user equipment information of snmp protocol inquiry.
5. method according to claim 3 is characterized in that, described obtain user equipment information before, described method also comprises:
The querying command that the receiving management server sends by the TR-069 agreement;
The described user equipment information that obtains correspondence comprises:
According to described querying command, judge whether to store the user equipment information of described querying command correspondence; If, then obtain the user equipment information of the described querying command correspondence of storage, if not, then according to described querying command, by the corresponding user equipment information of snmp protocol inquiry.
6. method according to claim 3 is characterized in that, described obtaining after the user equipment information, and described method also comprises:
Store described user equipment information.
7. a gateway is characterized in that, described gateway specifically comprises:
Receiving element is used for the first subscriber equipment administration order that the receiving management server sends by the TR-069 agreement;
Converting unit is used for the described first subscriber equipment administration order is converted to the second subscriber equipment administration order of snmp protocol form;
Transmitting element is used for the described second subscriber equipment administration order is sent to corresponding subscriber equipment by snmp protocol, so that described subscriber equipment is managed.
8. device according to claim 7 is characterized in that, described receiving element also is used to receive first command messages that described subscriber equipment reports by snmp protocol;
Described converting unit also is used for described first command messages is converted to second command messages of TR-069 protocol format;
Described transmitting element also is used for described second command messages is sent to described management server by the TR-069 agreement.
9. device according to claim 7 is characterized in that, also comprises,
Notification unit is used to obtain user equipment information, reports described user equipment information by the TR-069 agreement to described management server;
Described receiving element specifically is used to receive described management server according to described user equipment information, by the described first subscriber equipment administration order of TR-069 agreement transmission.
10. device according to claim 9 is characterized in that, described receiving element also is used for the querying command that the receiving management server sends by the TR-069 agreement;
Described notification unit specifically is used for according to described querying command, by the corresponding user equipment information of snmp protocol inquiry, reports described user equipment information by the TR-069 agreement to described management server.
11. device according to claim 9 is characterized in that, described receiving element also is used for the querying command that the receiving management server sends by the TR-069 agreement;
Described notification unit specifically is used for judging whether to store the user equipment information of described querying command correspondence according to described querying command; If, then obtain the user equipment information of the described querying command correspondence of storage, if not, then according to described querying command, by the corresponding user equipment information of snmp protocol inquiry; Report described user equipment information by the TR-069 agreement to described management server.
CN 200910088979 2009-07-15 2009-07-15 Equipment remote management method and device Expired - Fee Related CN101958878B (en)

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CN101958878B CN101958878B (en) 2013-06-26

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Cited By (9)

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CN102333304A (en) * 2011-11-16 2012-01-25 中兴通讯股份有限公司 Method, device and system for managing wireless terminal by remote server
CN102833091A (en) * 2011-12-13 2012-12-19 上海艾泰科技有限公司 Remote management method for switchboards
WO2013026355A1 (en) * 2011-08-23 2013-02-28 华为终端有限公司 Method and system for managing devices in batches
CN103873278A (en) * 2012-12-13 2014-06-18 中国电信股份有限公司 Method for managing RFID equipment in enterprise network, enterprise gateway and enterprise network
CN103914125A (en) * 2013-01-06 2014-07-09 海尔集团公司 Device control method, device control device, device and device control method
CN103929332A (en) * 2014-04-30 2014-07-16 赵海涛 3G / 4G router network remote control system
CN109688000A (en) * 2018-12-13 2019-04-26 四川天邑康和通信股份有限公司 Method that is a kind of while accessing multiple NM server platforms
US10404532B2 (en) * 2015-04-10 2019-09-03 Comcast Cable Commnications, LLC Virtual gateway control and management
CN112383408A (en) * 2020-09-29 2021-02-19 武汉虹信科技发展有限责任公司 Management platform end for data format conversion and data format conversion method

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CN1305259C (en) * 2002-12-24 2007-03-14 中兴通讯股份有限公司 Method for realizing network management and gateway
CN101374078A (en) * 2008-10-22 2009-02-25 中国电信股份有限公司 Alarm method and system for gateway equipment

Cited By (15)

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US9521039B2 (en) 2011-08-23 2016-12-13 Huawei Device Co., Ltd Method and system for managing devices in batches
WO2013026355A1 (en) * 2011-08-23 2013-02-28 华为终端有限公司 Method and system for managing devices in batches
CN102957551A (en) * 2011-08-23 2013-03-06 华为终端有限公司 Method and device for managing equipment in batches
CN102957551B (en) * 2011-08-23 2015-08-05 华为终端有限公司 A kind of method and system of bulk management equipment
CN102333304A (en) * 2011-11-16 2012-01-25 中兴通讯股份有限公司 Method, device and system for managing wireless terminal by remote server
CN102833091A (en) * 2011-12-13 2012-12-19 上海艾泰科技有限公司 Remote management method for switchboards
CN103873278A (en) * 2012-12-13 2014-06-18 中国电信股份有限公司 Method for managing RFID equipment in enterprise network, enterprise gateway and enterprise network
CN103914125A (en) * 2013-01-06 2014-07-09 海尔集团公司 Device control method, device control device, device and device control method
CN103929332A (en) * 2014-04-30 2014-07-16 赵海涛 3G / 4G router network remote control system
US10404532B2 (en) * 2015-04-10 2019-09-03 Comcast Cable Commnications, LLC Virtual gateway control and management
US11611471B2 (en) 2015-04-10 2023-03-21 Comcast Cable Communications, Llc Virtual gateway control and management
CN109688000A (en) * 2018-12-13 2019-04-26 四川天邑康和通信股份有限公司 Method that is a kind of while accessing multiple NM server platforms
CN109688000B (en) * 2018-12-13 2022-06-14 四川天邑康和通信股份有限公司 Method for simultaneously accessing multiple IPTV network management server platforms
CN112383408A (en) * 2020-09-29 2021-02-19 武汉虹信科技发展有限责任公司 Management platform end for data format conversion and data format conversion method
CN112383408B (en) * 2020-09-29 2023-04-11 武汉虹信科技发展有限责任公司 Management platform end for data format conversion and data format conversion method

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Owner name: BEIJING ZHONGCAI WYSE EDUCATION TECHNOLOGY CO., LT

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