CN101902697A - System and method for monitoring and operating service through mobile equipment - Google Patents
System and method for monitoring and operating service through mobile equipment Download PDFInfo
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- CN101902697A CN101902697A CN2009100849328A CN200910084932A CN101902697A CN 101902697 A CN101902697 A CN 101902697A CN 2009100849328 A CN2009100849328 A CN 2009100849328A CN 200910084932 A CN200910084932 A CN 200910084932A CN 101902697 A CN101902697 A CN 101902697A
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Abstract
The invention discloses a system and a method for monitoring and operating a service through mobile equipment, and belongs to the technical field of service monitoring. In the prior art, when an abnormal condition occurs in the service, only short message prompt function can be provided so as to play a part in alarm, but the problem cannot be solved timely. When a monitored server is abnormal, through the system and the method of the invention, alarm information can be transmitted to the mobile equipment through a short message service module, and system maintenance personnel can inquire service running state information through the mobile equipment and also perform operations such as stopping, starting, restarting and the like on the service through the mobile equipment, so the system maintenance can be operated on the remote mobile equipment, and the maintenance personnel can be free from the original location limitation and equipment limitation and can monitor and operate the server at any time and at any place.
Description
Technical field
The invention belongs to the service monitoring technical field, be specifically related to a kind ofly service be monitored and operated system and method by mobile device.
Background technology
In supervisory control system, when monitored service occurs when unusual, requirement is reporting system attendant and dealing with problems in time.If the system maintenance personnel are not on-the-spot in monitoring, just problem can not solve in time so.In the prior art, exist a kind ofly warning message to be sent in system maintenance personnel's the mobile device when unusual when service.Though it is unusual that this mode can allow the attendant learn that in time service occurs, but still be subjected to the restriction in place, can not in time understand the service operation state by mobile device, and judge in view of the above and serve unusual reason, more can not operate service by mobile device, therefore in some cases, still can not deal with problems in time.
Summary of the invention
At the defective that exists in the prior art, the purpose of this invention is to provide and a kind ofly by mobile device service is monitored and operated system and method easily and efficiently.
To achieve these goals, the technical solution used in the present invention is as follows:
A kind ofly service is monitored and operated system, comprised server end and client by mobile device, and the mobile communications network of Connection Service device end and client (2); Described server end comprises one or more server that is used to provide service (1), and described client comprises one or more mobile device (3); Described server end also comprises the service monitoring module (5) that provides the running status of service to monitor to server is provided, the protocol conversion module (4) of the order that is used to call order that the corresponding interface carries out that mobile device triggers inquires about the service operation state and service is operated, and the short message service module (6) of communicating by letter between charge server end and the client; Described mobile device (3) comprises the information receiving module (31) that is used for reception server end transmission information, and the service-seeking and the operational module (32) that are used for the inquiry service running status and service is operated.
Aforesaid a kind ofly service is monitored and operated system by mobile device, when one of Server Side Include provided the server (1) of service, described service monitoring module (5), protocol conversion module (4) and short message service module (6) were arranged in the server that service is provided; Perhaps a monitoring server (7) that links to each other with mobile communications network (2) with the server that service is provided (1) is set, described service monitoring module (5), protocol conversion module (4) and short message service module (6) are arranged in the monitoring server (7) at server end.
When Server Side Include provides the server (1) of service more than two or two, server end be provided with one with all monitoring servers (7) that provides the server (1) of service to link to each other with mobile communications network (2), described service monitoring module (5), protocol conversion module (4) and short message service module (6) are arranged in the monitoring server (7).
Aforesaid a kind ofly service is monitored and operated system by mobile device, described protocol conversion module (4) comprises query interface (41) and operation-interface (42), described query interface (41) is used for the inquiry service running state data, and described operation-interface (42) is used for and will service be operated.
Aforesaid a kind ofly by mobile device service is monitored and operated system, wherein, cipher mode is adopted in communicating by letter between mobile device (3) and the server end.
A kind ofly service is monitored and method of operating, be may further comprise the steps by mobile device:
(1) running status of the service that server end is provided is monitored;
(2) mobile device is by the inquiry service running status order of mobile communications network triggering server end, and server end calls corresponding interface and obtains the service operation status data, again the service operation status data is returned to mobile device;
(3) judge by the service operation status data whether service is unusual, if unusual, then mobile device triggers the operational order of server end to service by mobile communications network, and server end calls corresponding interface the service that provides in the server is operated.
Aforesaid a kind ofly service is monitored and method of operating by mobile device, step (1) if in the service operation abnormal state, then server end sends to mobile device by mobile communications network with short message mode with warning message.The form of described warning message is " server ip address: error code ".
If mobile device is a plurality of, then configuration file is set at server end, be used to write down the address of the mobile device that links to each other with every station server; When service was unusual, server end was inquired about this configuration file, warning message was sent to all mobile devices that link to each other with this unusual service place server.
Aforesaid a kind ofly by mobile device service is monitored and method of operating, in the step (1), if when server end comprises the service that multiple servers provides, the service that then circulating provides Servers-all detects successively.
Aforesaid a kind ofly by mobile device service is monitored and method of operating, wherein, in step (2) and the step (3), mobile device triggers inquiry service running status order by note or network access and to the operational order of service.Mobile device triggers inquiry service running status order by note and to the method that the operational order of service adopts is: at server end command code and corresponding relation between ordering are stored in the XML file, mobile device sends command code with short message mode to server end, server end finds and the corresponding order of this command code according to this command code Query XML file.Mobile device triggers inquiry service running status order by network access and to the method that the operational order of service adopts is: at server end command code and corresponding relation between ordering are stored in the XML file, the mobile device logon web page, on webpage, select corresponding command code, clicking trigger then, after the triggering, server end finds and the corresponding order of this command code according to this command code Query XML file.
Aforesaid a kind ofly by mobile device service is monitored and method of operating comprises the operation of service described in the step (3) beginning service, stop service and restarting service.
Aforesaid a kind ofly service is monitored and method of operating by mobile device, in the step (3), if many mobile devices to a plurality of operational orders of same service trigger, then repetitive operation can not take place twice in a period of time; If it is unusual to have occurred twice identical service in the period at this section, then allow to carry out twice same operation in the period at this section.
System and method of the present invention when server provides the service appearance unusual, can pass through the instant reporting system attendant of mobile device, and can operate server by mobile device, deals with problems easily and efficiently.
Description of drawings
Fig. 1 is a system configuration schematic diagram described in the embodiment 1;
Fig. 2 is a system configuration schematic diagram described in the embodiment 2;
Fig. 3 adopts system shown in Figure 1 that service is monitored and the method for operating flow chart.
Embodiment
Describe the present invention below in conjunction with embodiment and accompanying drawing.
Core concept of the present invention is: when monitored service occurs when unusual, warning message can be sent to mobile device, the system maintenance personnel can pass through mobile device inquiry service running state data, can also be by mobile device to operations such as service stop, beginning and restarts, thereby make the system maintenance personnel from original place limitation and equipment limitation, free, all can monitor and operate at any time and any place service.Service of the present invention should be made broad understanding, promptly can be concrete a certain service, can be again server or other computer equipments etc.; Described mobile device general reference has all mobile devices of functionality mobile communication.
Of the present inventionly service is monitored and operated system, comprised server end and client by mobile device, and the mobile communications network 2 of Connection Service device end and client.
Server end comprises one or more server 1, service monitoring module 5, protocol conversion module 4 and short message service module 6.Wherein, server 1 is used to provide service, can be WWW service, FTP service or MAIL service etc.Service monitoring module 5 is used for providing the running status of service to monitor to server, and whether normally main monitor data comprises whether the webpage of www server can normally visit, whether return state is normal, whether ftp server can normally land, MAIL server receiving and dispatching mail etc.Protocol conversion module 4 is used to call order that the corresponding interface carries out that mobile device triggers inquires about the service operation state and the order that service is operated, and obtains the service operation status data or service is operated.Described interface comprises query interface 41 and operation-interface 42, and query interface 41 is inquired about the service operation status data of respective server according to input parameter, and returns Query Result; Operation-interface 42 is operated the service of respective server according to input parameter.Set up in the interface procedure, fully take into account the restriction of mobile device and the restriction of Network Transmission, reduce the transmission of data as far as possible, the information of returning is to be advisable less than 70 characters.Communicate by letter between short message service module 6 charge server ends and the client.
Client comprises one or more mobile device 3, comprises information receiving module 31 and service-seeking and operational module 32 in every mobile device 3.Information receiving module 31 is used for the information that the reception server end sends, and service-seeking and operational module 32 are used for the inquiry service running status and service is operated.Mobile device 3 can be mobile phone, have the PDA of equipment for surfing the net, portable electronic device or other similar devices.
When one of Server Side Include provides the server 1 of service, service monitoring module 5, protocol conversion module 4 and short message service module 6 can be arranged in this server 1, also can be arranged on the server 1 that service is provided and monitoring server 7 that mobile communications network 2 links to each other in.
When Server Side Include provides the server 1 of service more than two or two, preferably service monitoring module 5, protocol conversion module 4 and short message service module 6 are arranged on all servers 1 that service is provided and monitoring server 7 that mobile communications network 2 links to each other in.
Certainly, the setting of service monitoring module 5, protocol conversion module 4 and short message service module 6 is not limited to aforesaid way, for example three modules are provided with separately, as long as any set-up mode that can realize three functions of modules all can, the present invention does not limit it.
Mobile device carries out with the mode that the employing of communicating by letter between the server end is encrypted, the fully fail safe of guarantee information.
Embodiment 1
Fig. 1 has shown a kind of execution mode of system of the present invention.This system server terminal comprises a server 1 that is used to provide service, and client comprises a mobile device 3.Service monitoring module 5, protocol conversion module 4 and short message service module 6 are arranged in the server 1 that service is provided.
Fig. 3 has shown and utilizes system shown in Figure 1 that service is monitored and the method for operating flow process.Service monitoring module 5 real-time monitoring servers provide the running status of service, and when the service appearance was unusual, service monitoring module 5 immediately sent warning message to mobile device 3 with short message mode by short message service module 6.The form of warning message can be for " server ip address: error code ", as 192.168.0.100:001.After mobile device 3 receives warning message, can will send to the short message service module 6 of server end with short message mode according to the inquiry service running status order of making an appointment by service-seeking and operational module 32, short message service module 6 is transmitted to it protocol conversion module 4 again.Protocol conversion module 4 calls query interface 41 and carries out this order, and the service operation status data that query interface returns is sent to service monitoring module 5.Service monitoring module 5 sends to the requested service running state information service-seeking and the operational module 32 of mobile device 3 again by short message service module 6.
The system maintenance personnel determine according to the service operation status data which kind of operation unusual service is carried out, utilize service-seeking and operational module 32 to send to server end with short message mode to the operational order of service, same earlier by short message service module 6 responsible receptions, be transmitted to protocol conversion module 4 then.Protocol conversion module 4 call operation interfaces 42 are carried out this order.Wherein, the operation of service is comprised begin service, stop service and restart service etc.
In addition, the system maintenance personnel are under the situation that does not receive warning message, also can obtain the service operation status data in the mode of active inquiry, whether determine needs that service is operated and carry out which kind of operation according to the service operation status data by mobile device 3.
In the present embodiment, mobile device 3 is a command code to the order that server end sends.At server end, corresponding relation between command code and the order is stored in the XML file, and protocol conversion module 4 is inquired about this XML file after receiving the command code of mobile device transmission, find and the corresponding order of this command code, call corresponding interface then and carry out this order.If mobile device directly sends to server end with order, one side mobile device editing short message complexity, there is dangerous risk in transmission course on the other hand.Therefore, present embodiment adopts mobile device to send command code, and server end mate mode with its corresponding order according to this command code in the XML file, with the fail safe of raising system.Wherein, order, command code and corresponding relation between the two can change by the mode of revising the XML file.
Fig. 2 has shown the another kind of execution mode of system of the present invention.This system server terminal comprises 3 servers 1 that service is provided, and client comprises 3 mobile devices 3.Protocol conversion module 4, service monitoring module 5 and short message service module 6 are arranged in the monitoring server 7.
Owing to comprise 3 mobile devices 3 in the present embodiment, when the service appearance is unusual, may need warning message is sent to many mobile devices.Need configuration file be set at server end for this reason, be used to write down the address of the mobile device that links to each other with every station server, as phone number.Serve when unusual, service monitoring module 5 these configuration files of inquiry send to warning message all mobile devices 3 that link to each other with this unusual service place server by short message service module 6.
In the present embodiment, mobile device 3 is selected corresponding command code, clicking trigger then by network access (GPRS or cdma network) on webpage.After the triggering, protocol conversion module 4 goes coupling and the corresponding order of this command code in the XML file described in the embodiment 1, call corresponding interface after finding and carry out this order.
When a plurality of mobile devices 3 receive warning message, 3 pairs of same services of a plurality of mobile devices may occur and carry out the situation of repetitive operation unusually, thereby cause operating collision.At this moment, can be arranged on that repetitive operation can not take place twice in a period of time (it is unusual at this section twice service not take place in the period).If it is unusual to have occurred twice identical service in the period at this section, then allow to carry out twice same operation in the period at this section.Certainly, also can adopt other modes, not carry out twice repetitive operation unusually as long as guarantee same service.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technology thereof, then the present invention also is intended to comprise these changes and modification interior.
Claims (14)
1. by mobile device service is monitored and operated system for one kind, comprised server end and client, and the mobile communications network of Connection Service device end and client (2); Described server end comprises one or more server that is used to provide service (1), and described client comprises one or more mobile device (3); It is characterized in that: described server end also comprises the service monitoring module (5) that provides the running status of service to monitor to server is provided, the protocol conversion module (4) of the order that is used to call order that the corresponding interface carries out that mobile device triggers inquires about the service operation state and service is operated, and the short message service module (6) of communicating by letter between charge server end and the client; Described mobile device (3) comprises the information receiving module (31) that is used for reception server end transmission information, and the service-seeking and the operational module (32) that are used for the inquiry service running status and service is operated.
2. as claimed in claim 1 a kind ofly service is monitored and operated system by mobile device, it is characterized in that: when one of Server Side Include provided the server (1) of service, described service monitoring module (5), protocol conversion module (4) and short message service module (6) were arranged in the server that service is provided; Perhaps a monitoring server (7) that links to each other with mobile communications network (2) with the server that service is provided (1) is set, described service monitoring module (5), protocol conversion module (4) and short message service module (6) are arranged in the monitoring server (7) at server end.
3. as claimed in claim 1 a kind ofly service is monitored and operated system by mobile device, it is characterized in that: when Server Side Include provides the server (1) of service more than two or two, server end be provided with one with all monitoring servers (7) that provides the server (1) of service to link to each other with mobile communications network (2), described service monitoring module (5), protocol conversion module (4) and short message service module (6) are arranged in the monitoring server (7).
4. a kind ofly service is monitored and operated system as one of claim 1 to 3 is described by mobile device, it is characterized in that: described protocol conversion module (4) comprises query interface (41) and operation-interface (42), described query interface (41) is used for the inquiry service running state data, and described operation-interface (42) is used for and will service be operated.
5. a kind ofly by mobile device service is monitored and operated system as one of claim 1 to 3 is described, be it is characterized in that: cipher mode is adopted in communicating by letter between mobile device (3) and the server end.
6. by mobile device service is monitored and method of operating for one kind, be may further comprise the steps:
(1) running status of the service that server end is provided is monitored;
(2) mobile device is by the inquiry service running status order of mobile communications network triggering server end, and server end calls corresponding interface and obtains the service operation status data, again the service operation status data is returned to mobile device;
(3) judge by the service operation status data whether service is unusual, if unusual, then mobile device triggers the operational order of server end to service by mobile communications network, and server end calls corresponding interface the service that provides in the server is operated.
7. as claimed in claim 6 a kind ofly service is monitored and method of operating by mobile device, it is characterized in that: step (1) if in the service operation abnormal state, then server end sends to mobile device by mobile communications network with short message mode with warning message.
8. as claimed in claim 7 a kind ofly by mobile device service is monitored and method of operating is characterized in that: the form of described warning message is " server ip address: error code ".
9. as claim 7 or 8 described a kind ofly service is monitored and method of operating by mobile device, it is characterized in that: if mobile device is a plurality of, then configuration file is set, is used to write down the address of the mobile device that links to each other with every station server at server end; When service was unusual, server end was inquired about this configuration file, warning message was sent to all mobile devices that link to each other with this unusual service place server.
10. as claimed in claim 6 a kind ofly service is monitored and method of operating by mobile device, it is characterized in that: in the step (1), if when server end comprised the service that multiple servers provides, the service that then circulating provides Servers-all detected successively.
11. as claimed in claim 6 a kind ofly service is monitored and method of operating by mobile device, it is characterized in that: in step (2) and the step (3), mobile device triggers inquiry service running status order and the operational order to serving by note or network access.
12. as claimed in claim 11 a kind ofly by mobile device service is monitored and method of operating is characterized in that:
Mobile device triggers inquiry service running status order by note and to the method that the operational order of service adopts is: at server end command code and corresponding relation between ordering are stored in the XML file, mobile device sends command code with short message mode to server end, server end finds and the corresponding order of this command code according to this command code Query XML file;
Mobile device triggers inquiry service running status order by network access and to the method that the operational order of service adopts is: at server end command code and corresponding relation between ordering are stored in the XML file, the mobile device logon web page, on webpage, select corresponding command code, clicking trigger then, after the triggering, server end finds and the corresponding order of this command code according to this command code Query XML file.
13. as claimed in claim 6 a kind ofly by mobile device service is monitored and method of operating is characterized in that: described in the step (3) operation of service comprised beginning service, stop service and restarting service.
14. a kind ofly service is monitored and method of operating by mobile device as one of claim 10 to 13 is described, it is characterized in that: in the step (3), if many mobile devices are to a plurality of operational orders of same service exception-triggered, then repetitive operation can not take place twice in a period of time; If it is unusual to have occurred twice identical service in the period at this section, then allow to carry out twice same operation in the period at this section.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200910084932 CN101902697B (en) | 2009-05-26 | 2009-05-26 | System and method for monitoring and operating service through mobile equipment |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200910084932 CN101902697B (en) | 2009-05-26 | 2009-05-26 | System and method for monitoring and operating service through mobile equipment |
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| CN101902697A true CN101902697A (en) | 2010-12-01 |
| CN101902697B CN101902697B (en) | 2013-09-18 |
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| CN 200910084932 Expired - Fee Related CN101902697B (en) | 2009-05-26 | 2009-05-26 | System and method for monitoring and operating service through mobile equipment |
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Cited By (14)
| Publication number | Priority date | Publication date | Assignee | Title |
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| WO2012083752A1 (en) * | 2010-12-24 | 2012-06-28 | 中兴通讯股份有限公司 | Method and system for acquiring running state of media server |
| CN102694871A (en) * | 2012-06-21 | 2012-09-26 | 甘肃省科学技术情报研究所 | Server long-distance monitoring and fault processing device and method based on short message of mobile phone |
| WO2012167552A1 (en) * | 2011-11-15 | 2012-12-13 | 华为技术有限公司 | Monitoring method and device, and network device |
| CN103457802A (en) * | 2013-09-09 | 2013-12-18 | 中国农业银行股份有限公司 | Information transmission system and method |
| CN104111884A (en) * | 2013-04-17 | 2014-10-22 | 昆达电脑科技(昆山)有限公司 | Method for judging positions of failed servers |
| CN104618193A (en) * | 2015-02-15 | 2015-05-13 | 浪潮电子信息产业股份有限公司 | Server monitoring management method |
| CN105704687A (en) * | 2014-11-28 | 2016-06-22 | 中芯国际集成电路制造（天津）有限公司 | Real-time SMS alarm system |
| CN106792595A (en) * | 2017-02-27 | 2017-05-31 | 郑州云海信息技术有限公司 | A kind of remote emergency management system and realize remote emergency management control method |
| CN103916458B (en) * | 2014-01-27 | 2017-08-01 | 国家电网公司 | Electric power enterprise internal applications remote monitoring system based on sms technique |
| CN108073488A (en) * | 2016-11-14 | 2018-05-25 | 北京京东尚科信息技术有限公司 | Service monitoring method and device |
| CN108847951A (en) * | 2018-04-18 | 2018-11-20 | 广州市中海达测绘仪器有限公司 | Base station long-distance monitoring method and system, base station subsystem |
| CN111343222A (en) * | 2018-12-18 | 2020-06-26 | 珠海格力电器股份有限公司 | Method and device for monitoring subsystem to limit flow, storage medium and server |
| CN111405600A (en) * | 2020-03-20 | 2020-07-10 | 北京以萨技术股份有限公司 | Intranet server monitoring system, method and medium based on short message cat |
| WO2022077221A1 (en) * | 2020-10-13 | 2022-04-21 | 深圳市大疆创新科技有限公司 | Service management and access methods and apparatuses, device, and storage medium |
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Cited By (15)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2012083752A1 (en) * | 2010-12-24 | 2012-06-28 | 中兴通讯股份有限公司 | Method and system for acquiring running state of media server |
| CN102546551A (en) * | 2010-12-24 | 2012-07-04 | 中兴通讯股份有限公司 | Method and system for obtaining operating state of media server |
| WO2012167552A1 (en) * | 2011-11-15 | 2012-12-13 | 华为技术有限公司 | Monitoring method and device, and network device |
| CN102694871A (en) * | 2012-06-21 | 2012-09-26 | 甘肃省科学技术情报研究所 | Server long-distance monitoring and fault processing device and method based on short message of mobile phone |
| CN104111884A (en) * | 2013-04-17 | 2014-10-22 | 昆达电脑科技(昆山)有限公司 | Method for judging positions of failed servers |
| CN103457802A (en) * | 2013-09-09 | 2013-12-18 | 中国农业银行股份有限公司 | Information transmission system and method |
| CN103916458B (en) * | 2014-01-27 | 2017-08-01 | 国家电网公司 | Electric power enterprise internal applications remote monitoring system based on sms technique |
| CN105704687A (en) * | 2014-11-28 | 2016-06-22 | 中芯国际集成电路制造（天津）有限公司 | Real-time SMS alarm system |
| CN104618193A (en) * | 2015-02-15 | 2015-05-13 | 浪潮电子信息产业股份有限公司 | Server monitoring management method |
| CN108073488A (en) * | 2016-11-14 | 2018-05-25 | 北京京东尚科信息技术有限公司 | Service monitoring method and device |
| CN106792595A (en) * | 2017-02-27 | 2017-05-31 | 郑州云海信息技术有限公司 | A kind of remote emergency management system and realize remote emergency management control method |
| CN108847951A (en) * | 2018-04-18 | 2018-11-20 | 广州市中海达测绘仪器有限公司 | Base station long-distance monitoring method and system, base station subsystem |
| CN111343222A (en) * | 2018-12-18 | 2020-06-26 | 珠海格力电器股份有限公司 | Method and device for monitoring subsystem to limit flow, storage medium and server |
| CN111405600A (en) * | 2020-03-20 | 2020-07-10 | 北京以萨技术股份有限公司 | Intranet server monitoring system, method and medium based on short message cat |
| WO2022077221A1 (en) * | 2020-10-13 | 2022-04-21 | 深圳市大疆创新科技有限公司 | Service management and access methods and apparatuses, device, and storage medium |
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| CN101902697B (en) | 2013-09-18 |
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