CN101867903A - User authentication method and system - Google Patents
User authentication method and system Download PDFInfo
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- CN101867903A CN101867903A CN201010197188A CN201010197188A CN101867903A CN 101867903 A CN101867903 A CN 101867903A CN 201010197188 A CN201010197188 A CN 201010197188A CN 201010197188 A CN201010197188 A CN 201010197188A CN 101867903 A CN101867903 A CN 101867903A
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Abstract
The invention relates to a user authentication method and a user authentication system. The method comprises the following steps of: receiving request information from a user who applies for a value added service; authenticating a high-grade user according to the request information; and when the authentication is successful, informing a service provider of preferably distributing the value added service to the high-grade user. In the user authentication method and the user authentication system, the high-grade user is authenticated through the request information from the user who applies for the value added service, and when the authentication is successful, the service provider is informed of preferably providing the value added service for the high-grade user, so that the waiting time of the high-grade user is reduced, the satisfaction degree of the high-grade user is improved, the defection rate of users is reduced and a basis is laid for increasing client base for an operator at the same time.
Description
Technical field
The present invention relates to the communications field, relate in particular to a kind of method and system of subscription authentication.
Background technology
For the basic business of satisfying consumer's basic communication demand, value-added service is the higher level information requirement that operator offers the consumer.The value-added service self characteristics has determined that it must be a kind of diversification, comprehensive cluster business.Value-added service is different from speech business, and it is that collection voice, picture and literal etc. are the comprehensive business of one, and it is abundant in content colorful, involves a wide range of knowledge, and meets different consumer groups' personalized requirement, brings new experience to the user.
In the prior art, when using value-added services such as order, program request and recommendation to serve when user applies, the service provider does not distinguish user's good and bad grade usually, all provide the value-added service service for it according to domestic consumer's flow process, and for consumption amount and credit rating (no arrearage record, no blacklist record etc.) the higher high-quality user of geometric ratio, when value-added service service requests such as its initiation order, program request and recommendation, the service provider can not be preferably it value-added service service is provided.
Because the high-quality user can not in time enjoy the value-added service service, cause user satisfaction to reduce, for the service provider, can therefore cause customer loss.
Summary of the invention
Main purpose of the present invention is to provide a kind of method and system of subscription authentication, is intended to make the value-added service service provider to provide the value-added service service for the high-quality user priority, to improve the high-quality user satisfaction.
The present invention proposes a kind of method of subscription authentication, may further comprise the steps:
Receive the solicited message of user applies value-added service service;
Carry out the high-quality subscription authentication according to solicited message;
When the authentication success, notification service provider issues the value-added service service for the high-quality user priority.
Preferably, described request information comprises: the value-added service service product type of user applies, and user ID.
Preferably, described step of carrying out the high-quality subscription authentication according to solicited message specifically comprises:
According to solicited message inquiry service provider information, value-added service information and user profile;
According to service provider's information, value-added service information corresponding user profile is weighted analysis, obtains the weighting score value;
Judge according to the weighting score value whether the user is the high-quality user, if the user is the high-quality user, then authentication success; Otherwise failed authentication, notification service provider is by domestic consumer's flow processing.
Preferably, described user profile comprises: use value-added service situation, black/white/Red List situation or customer consumption situation or be not VIP user.
Preferably, also comprise before the step of the solicited message of described reception user applies value-added service service:
To service provider's information, value-added service information and user profile is added up, storage is or/and maintenance management.
Preferably, describedly carry out also comprising after the step of high-quality subscription authentication according to solicited message:
When failed authentication, notification service provider is by domestic consumer's flow processing.
Preferably, the mode of notification service provider comprises: with note, multimedia message, wbs agreement or lettergram mode notice.
The present invention also proposes a kind of system of subscription authentication, comprising:
Receiver module is used to receive the solicited message that the user applies value-added service is served;
Authentication module is used for carrying out the high-quality subscription authentication according to solicited message;
Notification module is used for when the authentication success, and notification service provider issues the value-added service service for the high-quality user priority.
Preferably, described authentication module specifically comprises:
Query unit is used for according to solicited message inquiry service provider information, value-added service information and user profile;
The weighted analysis unit is used for according to service provider's information, value-added service information corresponding user profile being weighted analysis, obtains the weighting score value;
Judging unit judges according to the weighting score value whether the user is the high-quality user, if the user is the high-quality user, and then authentication success; Otherwise failed authentication, notification service provider is by domestic consumer's flow processing.
Preferably, this system also comprises: information management module is used for service provider's information, value-added service information and user profile is added up, storage is or/and maintenance management.
Preferably, described notification module also is used for when failed authentication, and notification service provider is by domestic consumer's flow processing.
Preferably, described user profile comprises: use value-added service situation, black/white/Red List situation or customer consumption situation or be not VIP user.
The method and system of subscription authentication of the present invention, by the solicited message of user applies value-added service service is carried out the high-quality subscription authentication, when the authentication success, notification service provider provides the value-added service service for the high-quality user priority, reduce the high-quality period of reservation of number, improved the high-quality user satisfaction, also reduced churn rate simultaneously, laid a good foundation for operator increases customers.
Description of drawings
Fig. 1 is the method one embodiment schematic flow sheet of subscription authentication of the present invention;
Fig. 2 is the idiographic flow schematic diagram of step 102 in the method for subscription authentication shown in Figure 1;
Fig. 3 is another embodiment schematic flow sheet of method of subscription authentication of the present invention;
Fig. 4 is system's one example structure schematic diagram of subscription authentication of the present invention;
Fig. 5 is the concrete structure schematic diagram of authentication module in the system of subscription authentication shown in Figure 4;
Fig. 6 is another example structure schematic diagram of system of subscription authentication of the present invention.
In order to make technical scheme of the present invention clearer, clear, be described in further detail below in conjunction with accompanying drawing.
Embodiment
Solution for embodiment of the invention mainly is when the user applies value-added service is served, and carries out the high-quality subscription authentication according to user's solicited message, and when the authentication success, notification service provider provides the value-added service service for the high-quality user priority.
As shown in Figure 1, the present invention proposes a kind of method of subscription authentication, comprising:
Present embodiment method running environment comprises the value-added service service system that controlled by the service provider and arrange, when the user need apply for the value-added service service, the user can file an application the request of value-added service service, the value-added service service system receives the value-added service service request information that the user proposes, so that follow-uply carry out the high-quality subscription authentication according to solicited message.
In the present embodiment, solicited message comprises: the value-added service service product type of user applies, and user ID, and wherein: value-added service service product type can be order, program request, give or recommend value-added service service etc.; User ID can be the sign of user's name or representative of consumer identity etc.
When the value-added service service system receives the value-added service service request information of user's proposition, carry out the high-quality subscription authentication according to solicited message, if the user is the high-quality user, then authentication success, if the user be domestic consumer, failed authentication then, domestic consumer's flow processing is pressed by notification service provider.
In the present embodiment, increment service system uses value-added service situation, user credit situation and service provider information and the value-added service information authentication user relevant with user request information whether to be the high-quality user according to the user.
When judging that through authentication the user is the high-quality user, increment service system notification service provider issues the value-added service service for this high-quality user priority, and this high-quality user can successfully use value-added service.Wherein: increment service system can be the high-quality user with note, multimedia message, wbs agreement or this user of lettergram mode notification service provider, and notifies it to issue the value-added service service for this high-quality user priority.
As shown in Figure 2, step 102 specifically comprises:
Step 1021 is according to solicited message inquiry service provider information, value-added service information and user profile;
In the present embodiment, user profile comprises: use value-added service situation, black/white/Red List situation or customer consumption situation or be not VIP user.Wherein:
Use the value-added service situation, as: information such as the number of times of download value-added service, frequency, flow, duration;
The customer consumption situation is as: the fixed time section consumption amount of money, arrearage situation, timely extra money situation etc. not;
Black/white/Red List situation comprises the inspection to user's membership group black/white/Red List situation, and wherein the Red List user does not need statistics collection customer consumption situation;
Whether be VIP user, whether membership group is VIP group, if user or membership group are VIP user, then user's Automatic Logos are the high-quality user, do not need other information of statistics collection.
Step 1022 is weighted analysis according to service provider's information, value-added service information to corresponding user profile, obtains the weighting score value;
Step 1023 judges according to the weighting score value whether the user is the high-quality user, if the user is the high-quality user, and then authentication success; Otherwise failed authentication, notification service provider is by domestic consumer's flow processing.
In above-mentioned steps 1022 and the step 1023, when user request information is carried out the high-quality subscription authentication, when inquiring service provider's information, value-added service information and user profile, statistics collection is corresponding to the user profile of service provider's information and value-added service information, and user profile is weighted analysis, obtains the weighting score value, then it can be designated the high-quality user to the user who satisfies predetermined weighting score value, promptly determine that it is the high-quality user, otherwise, determine that it is domestic consumer.
The embodiment of the invention compared with prior art, by the solicited message of user applies value-added service service is carried out the high-quality subscription authentication, when the authentication success, notification service provider provides the value-added service service for the high-quality user priority, reduce the high-quality period of reservation of number, improved the high-quality user satisfaction, also reduced churn rate simultaneously, laid a good foundation for operator increases customers.
As shown in Figure 3, another embodiment of the present invention proposes a kind of method of subscription authentication, on the basis of the foregoing description, also comprises before step 101:
Step 100 is to service provider's information, value-added service information and user profile is added up, storage is or/and maintenance management.
In the present embodiment, can in the value-added service service system, collect, add up, inquire about relevant user profile, value-added service information, service provider's information and order relations etc. by visualization interface, can also pass through the above information of memory device, stores, so that the value-added service service system is when carrying out the high-quality subscription authentication, can obtain relevant information at any time, reach the purpose of authentication.
In the present embodiment, after step 102, also comprise:
Step 104, when failed authentication, notification service provider is by domestic consumer's flow processing.
In the present embodiment, when failed authentication, be that authentication judges that this user is domestic consumer, then by value-added service service system notification service provider this user is pressed domestic consumer's flow processing, wherein: the value-added service service system can be a domestic consumer with note, multimedia message, wbs agreement or this user of lettergram mode notice value-added service service provider.
The embodiment of the invention is by carrying out the high-quality subscription authentication to the solicited message of user applies value-added service service, when the authentication success, notification service provider provides the value-added service service for the high-quality user priority, reduce the high-quality period of reservation of number, improved the high-quality user satisfaction, also reduced simultaneously churn rate, laid a good foundation for operator increases customers.Simultaneously, also can in the value-added service service system, collect, add up, inquire about relevant user profile, value-added service information, service provider's information and order relations etc. by visualization interface, and can pass through the above information of memory device, stores, so that the value-added service service system is when carrying out the high-quality subscription authentication, can obtain relevant information at any time, reach the purpose of authentication.
As shown in Figure 4, one embodiment of the invention proposes a kind of system of subscription authentication, comprising:
As shown in Figure 5, described authentication module 402 specifically comprises:
Judging unit 4023 judges according to the weighting score value whether the user is the high-quality user, if the user is the high-quality user, and then authentication success; Otherwise failed authentication, notification service provider is by domestic consumer's flow processing.
In the present embodiment, native system can be the value-added service service system that controlled by the service provider and arrange, when the user need apply for the value-added service service, the user can file an application the request of value-added service service, receive the value-added service service request information that users propose by receiver module in the native system 401, so that follow-uply carry out the high-quality subscription authentication according to solicited message.
In the present embodiment, solicited message comprises: the value-added service service product type of user applies, and user ID, and wherein: value-added service service product type can be order, program request, give or recommend value-added service service etc.; User ID can be the sign of user's name or representative of consumer identity.
When receiver module 401 receives the value-added service service request information of user's proposition, carry out the high-quality subscription authentication by authentication module 402 according to solicited message, when user request information is carried out the high-quality subscription authentication, specifically by the 4021 inquiry service provider information of the query unit in the authentication module 402, value-added service information and user profile, be weighted analysis by 4022 pairs of the user profile in weighted analysis unit corresponding to service provider's information and value-added service information, obtain the weighting score value, 4023 couples of users that satisfy predetermined weighting score value of judging unit are judged to be the high-quality user, otherwise, determine that it is domestic consumer.
When judging that through authentication the user is the high-quality user, 403 notification service providers issue the value-added service service for this high-quality user priority by notification module, and this high-quality user can successfully obtain the value-added service service.Wherein: notification module 403 can be the high-quality user with note, multimedia message, wbs agreement or this user of lettergram mode notification service provider, and notify it to issue the value-added service service for this high-quality user priority, specifically can short message interface, multimedia message interface, wbs agreement real-time interface and the mail interface that be connected with respective gateway be set respectively on notification module 403, send information by short message interface, multimedia message interface, wbs agreement real-time interface and mail interface to corresponding gateway as required.
In the present embodiment, user profile comprises: use value-added service situation, black/white/Red List situation or customer consumption situation or be not VIP user.Wherein:
Use the value-added service situation, as: download the number of times of value-added service, frequency, flow, information such as duration;
The customer consumption situation, as: the fixed time section consumption amount of money, arrearage situation, not timely extra money situation;
Black/white/Red List situation comprises the inspection to user's membership group black/white/Red List situation, and wherein the Red List user does not need statistics collection customer consumption situation;
Whether be VIP user, whether membership group is VIP group, if user or membership group are VIP user, then user's Automatic Logos are the high-quality user, do not need other information of statistics collection.
Need to prove, when carrying out authentication high-quality user, receiver module 401 can pass through FTP (FileTransfer Protocol, file transfer protocol (FTP)) gives authentication module 402 synchronously with user profile, so that authentication module 402 can be carried out authentication process, its lock in time is configurable, as is configured to 1 day or 1 week or January.402 pairs of qualified user profile of authentication module are designated the high-quality user, otherwise are domestic consumer.
The embodiment of the invention compared with prior art, by the solicited message of user applies value-added service service is carried out the high-quality subscription authentication, when the authentication success, notification service provider provides the value-added service service for the high-quality user priority, reduce the high-quality period of reservation of number, improved the high-quality user satisfaction, also reduced churn rate simultaneously, laid a good foundation for operator increases customers.
As shown in Figure 6, another embodiment of the present invention proposes a kind of system of subscription authentication, and on the basis of the foregoing description, this system also comprises:
In the present embodiment, notification module 403 also is used for when failed authentication, and notification service provider is by domestic consumer's flow processing.
The mode of notification service provider comprises: with note or multimedia message or wbs protocol mode or lettergram mode notice value-added service service provider.
User profile comprises: use value-added service situation, black/white/Red List situation or customer consumption situation or be not VIP user.
The embodiment of the invention is by carrying out the high-quality subscription authentication to the solicited message of user applies value-added service service, when the authentication success, notification service provider provides the value-added service service for the high-quality user priority, reduce the high-quality period of reservation of number, improved the high-quality user satisfaction, also reduced simultaneously churn rate, laid a good foundation for operator increases customers.Simultaneously, also can in the value-added service service system, collect, add up, inquire about relevant user profile, value-added service information, service provider's information and order relations etc. by visualization interface, and can pass through the above information of memory device, stores, so that the value-added service service system is when carrying out the high-quality subscription authentication, can obtain relevant information at any time, reach the purpose of authentication.
The above only is the preferred embodiments of the present invention; be not so limit claim of the present invention; every equivalent structure or flow process conversion that utilizes specification of the present invention and accompanying drawing content to be done; or directly or indirectly be used in other relevant technical fields, all in like manner be included in the scope of patent protection of the present invention.
Claims (12)
1. the method for a subscription authentication is characterized in that, may further comprise the steps:
Receive the solicited message of user applies value-added service service;
Carry out the high-quality subscription authentication according to solicited message;
When the authentication success, notification service provider issues the value-added service service for the high-quality user priority.
2. the method for subscription authentication according to claim 1 is characterized in that, described request information comprises: the value-added service service product type of user applies, and user ID.
3. the method for subscription authentication according to claim 1 and 2 is characterized in that, described step of carrying out the high-quality subscription authentication according to solicited message specifically comprises:
According to solicited message inquiry service provider information, value-added service information and user profile;
According to service provider's information, value-added service information corresponding user profile is weighted analysis, obtains the weighting score value;
Judge according to the weighting score value whether the user is the high-quality user, if the user is the high-quality user, then authentication success; Otherwise failed authentication, notification service provider is by domestic consumer's flow processing.
4. the method for subscription authentication according to claim 3 is characterized in that, described user profile comprises: use value-added service situation, black/white/Red List situation or customer consumption situation or be not VIP user.
5. the method for subscription authentication according to claim 4 is characterized in that, also comprises before the step of the solicited message of described reception user applies value-added service service:
To service provider's information, value-added service information and user profile is added up, storage is or/and maintenance management.
6. according to the method for claim 4 or 5 described subscription authentications, it is characterized in that, describedly carry out also comprising after the step of high-quality subscription authentication according to solicited message:
When failed authentication, notification service provider is by domestic consumer's flow processing.
7. the method for subscription authentication according to claim 6 is characterized in that, the mode of notification service provider comprises: with note, multimedia message, wbs agreement or lettergram mode notice.
8. the system of a subscription authentication is characterized in that, comprising:
Receiver module is used to receive the solicited message that the user applies value-added service is served;
Authentication module is used for carrying out the high-quality subscription authentication according to solicited message;
Notification module is used for when the authentication success, and notification service provider issues the value-added service service for the high-quality user priority.
9. the system of subscription authentication according to claim 8 is characterized in that, described authentication module specifically comprises:
Query unit is used for according to solicited message inquiry service provider information, value-added service information and user profile;
The weighted analysis unit is used for according to service provider's information, value-added service information corresponding user profile being weighted analysis, obtains the weighting score value;
Judging unit judges according to the weighting score value whether the user is the high-quality user, if the user is the high-quality user, and then authentication success; Otherwise failed authentication, notification service provider is by domestic consumer's flow processing.
10. according to Claim 8 or the system of 9 described subscription authentications, it is characterized in that this system also comprises: information management module, be used for service provider's information, value-added service information and user profile is added up, storage or and maintenance management.
11. the system of subscription authentication according to claim 10 is characterized in that, described notification module also is used for when failed authentication, and notification service provider is by domestic consumer's flow processing.
12. the system of subscription authentication according to claim 11 is characterized in that, described user profile comprises: use value-added service situation, black/white/Red List situation or customer consumption situation or be not VIP user.
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| CN201010197188A CN101867903A (en) | 2010-06-10 | 2010-06-10 | User authentication method and system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201010197188A CN101867903A (en) | 2010-06-10 | 2010-06-10 | User authentication method and system |
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| CN101867903A true CN101867903A (en) | 2010-10-20 |
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| CN201010197188A Pending CN101867903A (en) | 2010-06-10 | 2010-06-10 | User authentication method and system |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN103037354A (en) * | 2011-10-10 | 2013-04-10 | 中国移动通信集团上海有限公司 | Custom-made method, device and system for value added service |
| WO2017067394A1 (en) * | 2015-10-19 | 2017-04-27 | 阿里巴巴集团控股有限公司 | Method and system for distributing customer service modes |
| CN114584978A (en) * | 2022-04-12 | 2022-06-03 | 中国联合网络通信集团有限公司 | Value added service authentication method, device, equipment and readable medium |
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| CN1422061A (en) * | 2002-12-27 | 2003-06-04 | 北京邮电大学 | Method of ensuring service grade protocol in multijob multiuser service platform |
| CN101127708A (en) * | 2007-09-25 | 2008-02-20 | 中兴通讯股份有限公司 | A method and device for user to realize time division and hierarchical bandwidth control |
| US20080107028A1 (en) * | 2005-05-19 | 2008-05-08 | Huawei Technologies Co., Ltd. | Method and system for improving qos of access terminal interactive data |
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| CN1422061A (en) * | 2002-12-27 | 2003-06-04 | 北京邮电大学 | Method of ensuring service grade protocol in multijob multiuser service platform |
| US20080107028A1 (en) * | 2005-05-19 | 2008-05-08 | Huawei Technologies Co., Ltd. | Method and system for improving qos of access terminal interactive data |
| CN101127708A (en) * | 2007-09-25 | 2008-02-20 | 中兴通讯股份有限公司 | A method and device for user to realize time division and hierarchical bandwidth control |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN103037354A (en) * | 2011-10-10 | 2013-04-10 | 中国移动通信集团上海有限公司 | Custom-made method, device and system for value added service |
| WO2017067394A1 (en) * | 2015-10-19 | 2017-04-27 | 阿里巴巴集团控股有限公司 | Method and system for distributing customer service modes |
| CN114584978A (en) * | 2022-04-12 | 2022-06-03 | 中国联合网络通信集团有限公司 | Value added service authentication method, device, equipment and readable medium |
| CN114584978B (en) * | 2022-04-12 | 2023-09-12 | 中国联合网络通信集团有限公司 | Value added service authentication method, device, equipment and readable medium |
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Application publication date: 20101020 |